We are looking for an experienced IT Support specialist to join our team on a contract basis in New York, New York. The ideal candidate will excel in providing technical assistance, resolving system issues, and ensuring end-user satisfaction. This role requires expertise in troubleshooting, system operations, and managing service desk requests efficiently.<br><br>Responsibilities:<br>• Provide timely and effective technical support to resolve issues related to Microsoft Windows and Active Directory.<br>• Troubleshoot and resolve basic hardware and software problems for end-users.<br>• Manage and prioritize service desk tickets to ensure issues are addressed promptly.<br>• Assist with the configuration, maintenance, and support of Microsoft Windows 10 systems.<br>• Monitor system performance and identify potential areas for improvement.<br>• Document technical solutions and maintain accurate records of support activities.<br>• Collaborate with other IT team members to address complex technical challenges.<br>• Ensure compliance with organizational IT policies and security protocols.<br>• Deliver exceptional customer service while assisting users with technical inquiries.
We are looking for a detail-oriented Credit Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of past-due balances, and maintaining accurate financial records. The ideal candidate will possess strong analytical skills and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Communicate with customers to secure payments for outstanding accounts receivable.<br>• Collaborate with sales, customer service, and distribution teams to facilitate timely customer shipments.<br>• Review and monitor credit holds and daily accounts receivable reports.<br>• Access banking portals to download and reconcile receipts, ensuring accurate daily financial totals.<br>• Retrieve remittance details and chargeback information from customer portals for accurate account application.<br>• Process approved payment deductions promptly and redirect disputes to appropriate departments.<br>• Support accounts receivable analysis and provide commentary for external auditors and banking representatives.<br>• Regularly review account aging reports and prepare customer-specific updates for management.<br>• Document collection activities for overdue accounts and escalate unresolved cases to management or external agencies.<br>• Investigate and resolve account discrepancies while maintaining appropriate credit holds for assigned accounts.
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
We are in search of a Data Warehouse Analyst to join our team in the retail industry, situated in Hillside, New Jersey. In this role, you'll leverage your technical skills to simplify complex analytical tasks into understandable data-driven narratives. Collaborating with other analysts, you'll apply established analytical processes to diverse datasets to deduce insights and solve real-world business problems. <br><br>Responsibilities: <br><br>• Collaborate with Operations, Product, and Finance teams to establish KPIs and innovative methodologies for measurement<br>• Develop, manage, and scale our labor planning process, providing accurate labor targets and forecasts in conjunction with the Talent Acquisition team<br>• Analyze and understand the drivers that impact key influences on business dynamics and productivity<br>• Transform data into actionable insights for stakeholders<br>• Automate the reporting process for weekly business metrics<br>• Identify and execute opportunities to automate and scale our current processes<br>• Leverage your technical skills, such as SQL/code writing, statistics, machine learning, etc., to enhance existing processes and learn new skills<br>• Ensure all reporting and analytical responsibilities are completed competently and promptly.
<p>Very large NYSE traded company in Central Morris County is seeking a Sr. Specialist in their SEC Reporting Group. The successful candidate with have 2+ years of public company SEC reporting experience either in a corporate setting or within Big 4 or large regional public accounting with SEC clients. Will support all SEC reporting including preparation of Form 10K and 10Q reports. Will also assist in preparing financial statements for public reporting entities. Must have a degree in Accounting and a CPA or CPA track is preferred. Strong financial reporting and SEC reporting experience. Great opportunity to gain high exposure in this larger organization working directly for the SEC Financial Reporting Manager. Experience with SAP is a plus but not required. This Senior SEC Accountant position is highly visible with a good potential for future growth. Salary $80-120k depending on experience, plus bonus and great benefits. </p>
<p>We are looking for an experienced Accounts Receivable Analyst to join our team in Englewood Cliffs, New Jersey. In this long-term contract position, you will play a critical role in managing and improving financial operations, ensuring seamless cash application processes, and handling accounts receivable tasks. This is an excellent opportunity to contribute your expertise in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage accounts receivable activities, ensuring timely and accurate processing of transactions.</p><p>• Handle cash application processes, ensuring all payments are posted and reconciled appropriately.</p><p>• Collaborate with internal teams to address and resolve discrepancies in billing and collections.</p><p>• Conduct commercial collections activities to maintain accurate and up-to-date customer accounts.</p><p>• Monitor and manage cash activity, ensuring compliance with company policies and procedures.</p><p>• Prepare and analyze accounts receivable reports to identify trends and areas for improvement.</p><p>• Assist with billing functions, including invoice generation and adjustments as needed.</p><p>• Work closely with stakeholders to streamline accounts receivable processes and enhance efficiency.</p><p>• Support month-end and year-end financial close processes related to accounts receivable.</p><p>• Respond to inquiries from clients and internal teams regarding accounts and payments.</p>
We are looking for a detail-oriented Accounting Analyst to join our dynamic team in Fishkill, New York. The ideal candidate will play a critical role in analyzing financial data, preparing accurate reports, and ensuring compliance with accounting standards. This position offers an opportunity to collaborate with various teams and contribute to strategic financial planning.<br><br>Responsibilities:<br>• Analyze financial data to detect trends, variances, and areas for improvement.<br>• Prepare, review, and reconcile financial statements to ensure compliance with established accounting principles.<br>• Assist in developing budgets, forecasts, and financial models to support strategic decision-making.<br>• Monitor performance metrics and provide actionable insights to senior management.<br>• Collaborate with multiple departments to resolve financial discrepancies and improve processes.<br>• Maintain and enhance financial reporting systems and dashboards for internal use.<br>• Support month-end, quarter-end, and year-end closing activities, ensuring accuracy and timeliness.<br>• Conduct ad-hoc financial analyses and generate reports to address specific business needs.<br>• Ensure compliance with corporate tax regulations, including preparation of corporate tax returns and sales tax filings.<br>• Record and review journal entries to maintain an accurate general ledger.
We are looking for a skilled Financial Analyst/Manager to lead and optimize financial planning and analysis efforts within our organization. This role requires a strategic thinker who can deliver actionable insights, drive financial performance, and support decision-making at the executive level. Based in Stamford, Connecticut, the position offers an exciting opportunity to shape the financial strategies of a dynamic team.<br><br>Responsibilities:<br>• Oversee the budgeting, forecasting, and planning processes to ensure alignment with organizational goals and strategic objectives.<br>• Build and maintain detailed financial models to support capital planning, profitability assessments, and long-term growth strategies.<br>• Analyze financial data and trends, providing senior management with insights and recommendations to drive informed decision-making.<br>• Collaborate with various business units to design tailored budgets, forecasts, and performance metrics that meet their operational requirements.<br>• Prepare and present accurate financial reports, including variance analyses and risk/opportunity assessments, for executive stakeholders.<br>• Conduct financial due diligence and scenario modeling to support strategic initiatives such as mergers, acquisitions, or process improvements.<br>• Serve as a trusted advisor to leadership by delivering financial insights that guide business strategies and priorities.<br>• Lead, mentor, and develop a high-performing FP& A team, fostering innovation and a culture of continuous improvement.
We are looking for a skilled Generative AI Analyst/Prompt Engineer to join our team on a contract basis in New York, New York. In this role, you will leverage your expertise in data science and artificial intelligence to develop and optimize innovative solutions. This position is an excellent opportunity to work in the financial services industry while applying cutting-edge AI technologies to real-world challenges.<br><br>Responsibilities:<br>• Design, implement, and optimize AI-driven models and solutions tailored to business needs.<br>• Develop and maintain scalable data pipelines and workflows using tools like Apache Kafka, Spark, and Hadoop.<br>• Write and debug Python code, utilizing Jupyter Notebooks for effective data analysis and visualization.<br>• Collaborate with cross-functional teams to integrate AI models into existing systems and workflows.<br>• Research and experiment with state-of-the-art generative AI techniques to improve system performance.<br>• Build and manage APIs to facilitate seamless communication between applications and AI models.<br>• Utilize cloud-based technologies, including AWS, to deploy, scale, and monitor AI solutions.<br>• Visualize complex data insights through effective data visualization techniques and tools.<br>• Implement algorithms that solve specific business problems in a robust and efficient manner.
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
We are looking for a skilled Data Warehouse Analyst to join our team in Hillside, New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.<br><br>Responsibilities:<br>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.<br>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.<br>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.<br>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.<br>• Automate reporting processes to improve accuracy and timeliness of operational data.<br>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.<br>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.<br>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.<br>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.
<p>We are partnering with a fast-growing, innovative company in New York City that’s looking for a <strong>Finance & Strategy Analyst</strong> to join their team. This is a high-impact role for someone who loves blending finance, strategy, and creativity — helping drive smart growth and influence decisions across the business.</p><p><br></p><p><strong>What you’ll do:</strong></p><p> • Build intuitive dashboards and reporting tools that bring clarity to performance and uncover opportunities for growth.</p><p> • Partner directly with leadership to shape strategy, set goals, and measure what matters most.</p><p> • Lead cross-functional projects from concept to execution — connecting the dots between teams to move big ideas forward.</p><p> • Dive deep into the numbers to tell the story behind performance and guide strategic decisions.</p><p> • Create and evolve financial models that forecast growth, evaluate new initiatives, and drive investment decisions.</p><p> • Streamline processes and introduce better systems to make collaboration smoother and faster.</p><p> • Present insights in a clear, creative, and compelling way that resonates beyond just the finance team.</p>
Job Summary:<br>Handles urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150+ remote clinics. This role requires a strong understanding of desktop support, computer networking, and software troubleshooting, along with excellent communication skills to assist users across the organization.<br><br>Responsibilities:<br>• CONTACT CENTER SUPPORT<br>• CONFIGURE AND MAINTAIN WORKSTATIONS, HEADSETS, AND DESK SETUPS<br>• COORDINATE MOVES, ADDITIONS, AND CHANGES (MACS) FOR CONTACT CENTER STAFF<br>• MANAGE INVENTORY AND TRACK EQUIPMENT FOR NEW-HIRE ONBOARDING<br>• HOME OFFICE SUPPORT<br>• IMAGE AND DEPLOY COMPUTERS; TROUBLESHOOT HARDWARE AND SOFTWARE ISSUES IN A TIMELY MANNER.<br>• MAINTAIN PERIPHERALS (PRINTERS, SCANNERS, ETC.) AND PHONE SYSTEMS<br>• OVERSEE HOME-OFFICE INVENTORY<br>• WHITE-GLOVE EXECUTIVE SUPPORT<br>• REMOTE CLINIC SUPPORT<br>• PROVIDE DESKTOP, PRINTER, PHONE, PERIPHERAL, AND SOFTWARE SUPPORT FOR 180+ CLINICS<br>• EXECUTE CLINIC ADDS, MOVES, AND WIRING CHANGES AS PART OF SPECIAL PROJECTS<br>• GATHER DATA, UPDATE AND MANAGE CLINIC INVENTORY DOCUMENTATION<br><br>Qualifications:<br>• EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (E.G., SERVICE DESK)<br>• PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ENVIRONMENTS<br>• STRONG KNOWLEDGE OF MICROSOFT OFFICE, TEAMS, AND SHAREPOINT<br>• PRINTER TROUBLESHOOTING (HP, EPSON, CANON)<br>• NETWORK TROUBLESHOOTING: MODEMS, ROUTERS, ETHERNET WIRING, WIRELESS NETWORKING<br>• PHONE SYSTEMS: RJ-11 AND VOIP CONFIGURATION AND SUPPORT<br>• FAX: RJ-11 AND E-FAX TROUBLESHOOTING<br>• EXPERIENCE CREATING AND MAINTAINING KNOWLEDGEBASE ARTICLES<br>• DEMONSTRATED MULTI-TASKING ABILITIES AND EXCELLENT ORGANIZATIONAL SKILLS<br>• COMMUNICATE EFFECTIVELY WITH TEAM MEMBERS AND END-USERS TO UNDERSTAND THEIR TECHNICAL NEEDS.<br>• DOCUMENT ALL SUPPORT ACTIVITIES AND MAINTAIN ACCURATE RECORDS OF INCIDENTS AND RESOLUTIONS.<br>• EXCELLENT PROBLEM-SOLVING SKILLS.<br>• ABILITY TO COMMUNICATE TECHNICAL INFORMATION CLEARLY TO NON-TECHNICAL USERS.<br>• STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL.
<p>We are looking for a Financial Planning & Analysis Manager to join our team in Warren, New Jersey. This role is critical in driving strategic financial initiatives, overseeing key processes, and delivering actionable insights to support organizational growth. The successful candidate will collaborate with leadership, manage reporting functions, and contribute to long-term financial planning.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage key financial processes, including forecasting, budget planning, performance reporting, and others. </li><li>Develop new processes or improve existing processes relating to financial planning/reporting.</li><li>Develop metrics to track platform-specific and company-wide trends, identify opportunities, provide recommendations, and collaborate across all levels. </li><li>Apply an analytical approach to influence strategic decision-making, with a focus on capital allocation decisions and long-term financial planning. </li><li>Provide financial analysis and commentary to important partners</li><li>Manage the roles and responsibilities of the Senior Data Analyst</li><li>Support ad hoc projects and help define systems improvements to support Anticimex growth.</li><li>Weekly Flash Reports for senior leadership and platform finance organizations</li><li>Month-End Close and Reporting</li><li>Ad-hoc financial reporting</li><li>Mergers & Acquisition due diligence and integration support</li><li>Review business plans and collaborate on structure of financial reporting</li><li>Review and discuss Portfolio reporting and upkeep</li><li>Review and request Report Writer reports</li></ul><p><br></p>
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
<p>Very large and profitable publicly traded company located in Central Morris County is seeking a SEC External Reporting Analyst. The successful candidate will have an accounting degree and 1-2+ years of Big 4 or larger regional public accounting experience working on publicly traded clients. Will also consider candidates out of private industry with 1+ years of demonstrated SEC reporting and technical accounting experience at larger companies. Candidate will assist the Director with SEC Financial Reporting and Technical Accounting activities. Must have strong knowledge of US GAAP and some SOX experience. This is a great opportunity for a recent public accounting person to transition into private industry in the SEC space and learn the business from top professionals at this firm. The company offers a very competitive salary in the $85-100k range plus bonus depending on experience, plus great benefits and high exposure with upside potential to grow your career. </p>
<p>55,000 - 65,000</p><p><br></p><p>Benefits</p><ul><li>paid time off</li><li>health insurance</li><li>401k</li></ul><p>A local company in Monmouth county is seeking a Credit Analyst to join their team The Credit Analyst will be working in the Credit Risk Management department and will be responsible for the analysis of financial statements, credit reports and other reports to assess risk. The company is looking to start asap and offers an excellent benefits and compensation package.</p>
About the Role:<br>We’re looking for a Senior Software Developer to help design, build, and enhance our insurance applications. You’ll work closely with architects, business analysts, and QA teams to deliver high-quality, scalable solutions that support our core insurance operations. This is a hands-on role where you’ll be coding, integrating systems, and troubleshooting complex issues.<br><br>Key Responsibilities:<br><br>Develop, customize, and maintain applications in Guidewire (PolicyCenter, BillingCenter, ClaimCenter).<br><br>Build and support solutions using .NET (C#) or Java, depending on project needs.<br><br>Design and implement integrations with internal and external systems (APIs, web services, data feeds).<br><br>Collaborate with architects and business teams to ensure solutions meet functional and technical requirements.<br><br>Troubleshoot, debug, and optimize performance of applications.<br><br>Participate in code reviews and provide mentorship to junior developers.<br><br>Contribute to continuous improvement efforts, including CI/CD pipelines and automation.<br><br>Qualifications:<br><br>5+ years of experience in software development with .NET (C#) or Java.<br><br>Hands-on experience with Guidewire development (GOSU, configuration, integration, or conversion) preferred.<br><br>Strong knowledge of REST/SOAP APIs, JSON/XML, and middleware integrations.<br><br>Experience in the insurance industry or other highly regulated environments is a plus.<br><br>Solid understanding of SDLC, Agile practices, and version control (Git, SVN).<br><br>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).<br><br>Nice to Have:<br><br>Guidewire certification (Developer/Integration).<br><br>Familiarity with cloud environments (Azure, AWS, GCP).<br><br>Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).<br><br>What We Offer:<br><br>Competitive salary and benefits package.<br><br>Opportunity to work on large-scale insurance technology projects.<br><br>Collaborative team environment with detail oriented growth opportunities.
<p>We are looking for an experienced Manager of Network Technology to lead and oversee the development, installation, and optimization of systems within our organization. Based in New Haven County, Connecticut, this role requires a strong background in technology management and a deep understanding of industry-specific network solutions. The ideal candidate will ensure seamless integration and functionality of systems while fostering collaboration across departments.</p><p><br></p><p>Responsibilities:</p><p>• Manage the implementation and maintenance of network systems to ensure optimal performance and reliability.</p><p>• Oversee the installation and integration of advanced technologies, including radiology systems and durable medical equipment.</p><p>• Coordinate with internal teams to address technical challenges and streamline operations.</p><p>• Configure and maintain network enterprise environment consisting of FortiGate, firewalls, Aruba Wi-Fi, and Meraki access points.</p><p>• Develop and negotiate contracts related to technology procurement and vendor services.</p><p>• Provide guidance and support to technical staff, encouraging growth and development.</p><p>• Monitor system functionality and initiate improvements to enhance operational efficiency.</p><p>• Collaborate with stakeholders to identify and implement innovative solutions for business needs.</p><p>• Manage budgets and resource allocation to support technology-driven projects.</p><p>• Prepare detailed reports on network operations and system performance for executive review.</p>
<p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
<p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
We are looking for a skilled Database Technology Manager to lead and oversee data management and analytics initiatives. This role requires a balance of technical expertise and leadership to drive innovation and ensure data-driven decision-making across the organization. Based in New York, New York, you will play a critical role in managing advanced database technologies and fostering collaboration between technical and business teams.<br><br>Responsibilities:<br>• Lead the development and implementation of advanced database solutions to meet organizational goals.<br>• Manage and optimize data analytics tools, including Tableau and Microsoft SQL Server, to ensure seamless operations.<br>• Collaborate with cross-functional teams to gather requirements and deliver actionable insights through data visualization.<br>• Provide mentorship and training to team members on data analytics tools and methodologies.<br>• Develop and maintain data governance standards to ensure data security and compliance.<br>• Oversee the creation of compelling visual narratives to communicate data insights effectively to stakeholders.<br>• Drive innovation by identifying opportunities for process improvements and new data solutions.<br>• Stay updated on the latest advancements in database technologies and data science to apply best practices.<br>• Support the design and maintenance of data pipelines and engineering systems.<br>• Collaborate on Agile-based projects to ensure timely and efficient delivery of data-related initiatives.
