<p>We are looking for a skilled IT Asset Manager to join our team. In this role, you will oversee the management and optimization of IT assets, including hardware and software, throughout their lifecycle. You will play a key part in ensuring compliance with organizational and regulatory standards while providing valuable insights for budgeting and capacity planning.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement IT asset lifecycle programs to manage hardware and software assets effectively.</p><p>• Maintain accurate records of asset additions, modifications, retirements, and disposals in relevant systems.</p><p>• Collaborate with asset owners to conduct regular validations and attestations of IT assets.</p><p>• Monitor and track asset remediation initiatives, providing detailed reports and performance metrics.</p><p>• Prepare documentation and reports related to compliance, budgeting, and cost summaries for IT assets.</p><p>• Establish strategies to optimize technology spending and improve asset management processes.</p><p>• Ensure compliance with regulatory standards and organizational policies regarding IT asset management.</p><p>• Provide trend analysis and recommendations for future capacity planning and budget allocations.</p><p>• Create standardized workflows and reports for IT asset management systems, such as ServiceNow.</p><p>• Support remote workforce asset management and ensure the accuracy of portfolio data</p>
<p>Our client, an international luxury goods retailer, is seeking a highly skilled Senior Intellectual Property Counsel to join their US Legal Department. This role is pivotal in creating and implementing strategies and objectives, managing trademark disputes and litigations, supporting trademark clearances and prosecution as well as managing the Legal Anti-Diversion team. </p><p><br></p><p><strong>Intellectual Property:</strong></p><p>• Managing U.S. Intellectual Property disputes. This includes the following responsibilities: </p><p>o Draft and review cease and desist letters and other correspondence relating to IP infringements;</p><p>o Prepare opposition notices and cancellation petitions for USPTO; </p><p>o Negotiate, draft and revise settlement agreements; </p><p>o Manage international TM disputes and partner with US Head of Intellectual Property and global team to create universal strategy, implement the strategy in the US; and</p><p>o Manage relationships and case expectations with outside counsel handling TTAB proceedings and various intellectual property infringement matters. </p><p>• Create and implement IP strategies and objectives that align with global and regional priorities.</p><p>• Prosecute Trademark applications, including assisting in trademark clearance searches, advise Trademark Manager on responses to USPTO office actions and renewals.</p><p>• Advise key stakeholders on topics regarding copyright, patent, domain name and trade secret.</p><p>• Partner with the US Legal corporate team to prepare, draft and negotiate commercial contracts, as needed.</p><p>• People management: manage the senior paralegal including creating priorities and associated responsibilities for this role.</p><p><br></p><p><strong>Anti-Diversion: </strong></p><p>• Develop, define, and implement strategies to achieve program objectives.</p><p>• Plan, organize, and direct the operations of the program.</p><p>• Align program objectives with company's long-term vision for the Brand.</p><p>• Set and review KPIs to meet program objectives.</p><p>• Develop and implement strategies to maximize commercial and legal actions.</p><p>• Partner with internal and external stakeholders to enforce policies, mitigate diversion, and protect company's authorized distribution.</p><p>• Partner with Global Anti-Diversion in the worldwide execution of the program.</p><p>• Develop and issue US reporting to Leadership and Senior Management.</p><p>• Develop and implement educational resources to increase program knowledge and efficiency.</p><p>• Manage the program budget to maximize cost effectiveness.</p><p>• Manage the Legal Anti-Diversion team.</p><p><br></p><p>Years of experience needed - at least 7 years in trademark and IP. Anti-diversion experience is *not* needed. </p><p>Salary is commensurable with experience - about $135K - $185K + 15% target annual bonus. </p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
We are looking for an experienced Agile/Scrum Master to join our team in New York, New York, on a long-term contract basis. In this role, you will be responsible for driving the successful delivery of projects by fostering collaboration, guiding teams in Agile methodologies, and ensuring smooth execution of Scrum practices. This position offers an opportunity to work in the dynamic financial services industry, where precision and adaptability are key.<br><br>Responsibilities:<br>• Facilitate daily stand-ups and guide teams in adhering to Scrum delivery processes.<br>• Lead the definition and documentation of project scope, staffing plans, and communication strategies.<br>• Monitor project progress daily, identifying issues and collaborating with the team to implement corrective actions.<br>• Manage and report on project scope, schedules, resources, and financials to stakeholders.<br>• Author user stories and acceptance criteria while ensuring alignment with project requirements.<br>• Collaborate with teams to define quality expectations, schedule defect remediation, and address technical debt.<br>• Resolve team conflicts and remove impediments to ensure smooth collaboration and task execution.<br>• Organize and lead key Agile meetings, including sprint planning, daily Scrum, sprint reviews, and retrospectives.<br>• Limit external interruptions and distractions to maintain team focus on engineering tasks.<br>• Drive continuous improvement initiatives by facilitating retrospective discussions and implementing actionable feedback.
We are looking for a meticulous and organized File Clerk to join our team on a contract basis in Ridgefield Park, New Jersey. In this role, you will play a key part in managing both physical and digital filing systems, ensuring that all documents are accurately stored and easily accessible. This position is ideal for someone who thrives in a detail-oriented environment and values efficiency.<br><br>Responsibilities:<br>• Organize and maintain paper filing systems to ensure all documents are properly categorized and stored.<br>• Scan physical documents into digital formats for e-filing and secure archiving.<br>• Handle file boxes by sorting, labeling, and storing them appropriately.<br>• Retrieve and deliver requested files in a timely manner for team members and management.<br>• Conduct regular audits of filing systems to ensure accuracy and completeness.<br>• Assist in transitioning paper files to electronic systems as needed.<br>• Collaborate with team members to optimize filing processes and improve document accessibility.<br>• Ensure compliance with company policies and confidentiality standards when handling sensitive information.<br>• Maintain an inventory of file storage supplies and request replenishments as necessary.
We are looking for a detail-oriented File Clerk to join our team on a contract basis in Ridgefield Park, New Jersey. In this role, you will be responsible for maintaining accurate records, organizing files, and ensuring smooth document management processes. This position requires strong organizational skills and attention to detail.<br><br>Responsibilities:<br>• Organize and maintain physical and digital filing systems to ensure efficient document retrieval.<br>• Prepare and label file boxes for storage or archiving purposes.<br>• Scan physical documents and convert them into electronic files for easy access.<br>• Perform routine checks to ensure files are accurate and up-to-date.<br>• Handle document sorting and categorization for streamlined filing processes.<br>• Assist with e-filing tasks, ensuring compliance with established procedures.<br>• Collaborate with team members to address filing needs and resolve discrepancies.<br>• Maintain confidentiality and security of sensitive information during file management.<br>• Support administrative tasks related to document handling and organization.<br>• Monitor and track file inventory to prevent loss or misplacement.
We are looking for a detail-oriented File Clerk to join our team on a contract basis in Ridgefield Park, New Jersey. In this role, you will play a vital part in organizing, maintaining, and digitizing documents to ensure efficient record-keeping and accessibility. The ideal candidate will have strong organizational skills and a commitment to accuracy.<br><br>Responsibilities:<br>• Organize and maintain physical and digital files to ensure proper record-keeping.<br>• Scan and digitize documents for electronic filing systems.<br>• Handle file boxes and ensure documents are stored securely and systematically.<br>• Perform paper filing tasks to maintain orderly records.<br>• Review and verify the accuracy of scanned documents before uploading them.<br>• Collaborate with team members to streamline filing processes and improve efficiency.<br>• Retrieve and archive files as needed for departmental use.<br>• Adhere to confidentiality standards when handling sensitive information.
<p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Develop the Master Project Plan and sub plans as needed to support the development of the facility and related processes in accordance with industry standards (including AATB, FDA, cGMP)</li><li>Develop and update detailed project plans, timelines, budgets and resource allocations</li><li>Lead weekly project team meetings to communicate project status, updates and milestones to the project team and executive management.</li><li>Collaborate with internal stakeholders and external partners</li><li>Drive accountability for project deliverables</li><li>Identify risks and implement effective mitigation strategies</li><li>Ensure project documentation is complete, current and stored appropriately</li><li>Utilize electronic project management tools to track progress</li></ul><p><br></p>
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
We are looking for an Accounts Payable Clerk to join our team in West Caldwell, New Jersey. This long-term contract position is ideal for someone with strong attention to detail and experience in managing invoicing and payment processes. The role offers an opportunity to work in a fast-paced environment while contributing to the efficient operation of the accounts payable function.<br><br>Responsibilities:<br>• Manage the accurate entry of invoice details into the system to ensure timely processing.<br>• Assist the Accounts Payable Manager in day-to-day tasks, including reconciliation and reporting.<br>• Monitor and verify the correctness of invoices and resolve discrepancies as needed.<br>• Maintain organized records of invoices, payments, and related documentation.<br>• Collaborate with other departments to address payment-related inquiries.<br>• Ensure compliance with company policies and procedures during invoice and payment handling.<br>• Utilize Excel for data entry, tracking, and reporting purposes.<br>• Support the team with additional administrative tasks as required.
<p>We are seeking a detail-oriented<strong> Attendance Specialist/Family Advocate Assistant</strong> to join our team in Newark, New Jersey. In this long-term contract role, you will play an essential part in maintaining accurate attendance records while supporting initiatives aimed at improving attendance outcomes. This position provides an excellent opportunity to contribute to the education sector by ensuring efficient data processes and fostering meaningful engagement with families.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Manage Attendance Processes:</strong> Oversee the attendance tracking systems to ensure operations are smooth, efficient, and accurate.</li><li><strong>Generate Reports:</strong> Compile and produce detailed, actionable reports based on attendance data for stakeholders.</li><li><strong>Support Family Advocacy:</strong> Alert on-site family advocates when attendance falls below predetermined benchmarks, enabling timely interventions.</li><li><strong>Monitor Attendance Notes:</strong> Review attendance documentation for accuracy, submitting relevant findings for management review and follow-up.</li><li><strong>Analyze Trends:</strong> Examine attendance patterns, identifying root causes for absences to guide strategies toward improvement plans.</li></ul><p>This is a crucial role designed to enhance educational outcomes by bridging data accuracy with family support services. If you're passionate about making a meaningful impact, apply today!</p>
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
We are looking for an organized and detail-oriented Receptionist to join our team in Cedar Knolls, New Jersey. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth day-to-day operations at our front desk. This position offers an excellent opportunity to develop your administrative and customer service skills in the water industry.<br><br>Responsibilities:<br>• Schedule and manage appointments to maintain an efficient workflow.<br>• Greet visitors and handle inquiries at the front desk in a courteous manner.<br>• Operate a multi-line phone system to answer calls and direct them appropriately.<br>• Respond to inbound calls while providing accurate information and assistance.<br>• Perform light filing tasks, ensuring records are accurately maintained in a mostly paperless environment.<br>• Participate in training sessions to master call handling and customer interaction techniques.<br>• Maintain a welcoming and organized reception area to create a positive first impression for clients and visitors.
We are looking for a detail-oriented and approachable Receptionist to join our team in New York, New York. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and a welcoming environment. This is a long-term contract position, ideal for someone who thrives in a dynamic and client-facing setting.<br><br>Responsibilities:<br>• Greet visitors and guests courteously, ensuring they are directed to the appropriate person or department.<br>• Manage a multi-line phone system, answering inbound calls promptly and efficiently.<br>• Handle switchboard operations for 1 to 10 phone lines, ensuring seamless call routing.<br>• Maintain a tidy and organized reception area to create a positive first impression.<br>• Provide support with administrative tasks such as scheduling and data entry as needed.<br>• Respond to inquiries and provide accurate information to clients and colleagues.<br>• Coordinate with internal teams to facilitate smooth communication and workflow.<br>• Monitor and manage appointments for meeting rooms or other shared spaces.<br>• Ensure confidentiality and discretion in handling sensitive information.
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in Paterson, New Jersey. This role requires excellent communication skills and the ability to manage a busy switchboard effectively while maintaining a welcoming environment for visitors and staff.<br><br>Responsibilities:<br>• Answer and direct incoming calls using a multi-line switchboard system.<br>• Greet and assist visitors with courtesy and professionalism.<br>• Maintain an organized reception area and ensure all inquiries are addressed promptly.<br>• Coordinate communication between departments as needed.<br>• Handle administrative tasks such as scheduling appointments and managing mail.<br>• Monitor and respond to emails or other correspondence as required.<br>• Support staff with general office duties to ensure smooth operations.<br>• Uphold confidentiality and security protocols while managing sensitive information.
