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38 results for Desktop Support Analyst in New York, NY

Business Analyst
  • New York, NY
  • onsite
  • Permanent
  • 100000.00 - 105000.00 USD / Yearly
  • Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
  • 2025-10-09T15:28:45Z
Business Systems Analyst
  • Danboro, PA
  • onsite
  • Permanent
  • 119000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a skilled Business Systems Analyst to join our team. In this role, you will be responsible for optimizing and supporting the JD Edwards Enterprise Resource Planning (ERP) system to drive operational efficiency and meet business needs. You will collaborate closely with stakeholders to gather requirements, enhance processes, and implement effective solutions, particularly in manufacturing and distribution environments. If you are detail-oriented, experienced in JD Edwards, and eager to make a measurable impact, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Work alongside business stakeholders to analyze and prioritize requirements for system enhancements and new features.</p><p>• Create detailed documentation, including test cases, process maps, and acceptance criteria, to guide development and implementation.</p><p>• Develop a deep understanding of operational processes such as manufacturing, distribution, inventory management, and supply chain.</p><p>• Propose and implement solutions leveraging JD Edwards capabilities to align with strategic business goals.</p><p>• Train and support end-users, ensuring they are proficient with JD Edwards tools and processes.</p><p>• Lead and oversee JD Edwards projects, maintaining adherence to budgets, timelines, and quality standards.</p><p>• Identify and implement process improvements to enhance system performance and business efficiency.</p><p>• Maintain up-to-date documentation of business processes and user guides within the system.</p><p>• Monitor new JD Edwards releases to identify and apply relevant features to improve functionality.</p><p>• Ensure compliance with regulatory and standard IS practices, including change management and service request tracking</p>
  • 2025-10-16T15:23:58Z
Sr. Programmer Analyst
  • Oldwick, NJ
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a highly skilled Sr. Programmer Analyst to join our team. In this role, you will contribute to the development and maintenance of critical Windows and web-based applications while ensuring robust system architecture and performance. This position offers an excellent opportunity to work on complex projects, collaborate with team members, and enhance business processes through innovative technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Windows and web-based applications using C#, .NET Framework, and related technologies.</p><p>• Design and implement system architecture and application solutions that meet business requirements.</p><p>• Analyze technical specifications and recommend effective technology solutions to optimize performance.</p><p>• Collaborate with project leads and team members to ensure software designs align with organizational goals.</p><p>• Provide ongoing support for production applications, addressing varying business needs on a scheduled basis.</p><p>• Document source code and prepare project estimates to support project management plans.</p><p>• Evaluate hardware and software environments, ensuring seamless integration and adaptability to changes.</p><p>• Guide entry-level team members and assist peer business units to promote a collaborative work environment.</p><p>• Conduct code coverage testing, automate unit and regression testing, and ensure compliance with accessibility standards.</p><p>• Stay updated on emerging technologies, including cloud-based database solutions, cybersecurity practices, and mobile app development.</p>
  • 2025-10-21T18:05:17Z
Banner HRIS Analyst
  • Newark, NJ
  • remote
  • Contract / Temporary to Hire
  • 47.50 - 55.00 USD / Hourly
  • We are looking for a skilled Banner HRIS Analyst to join our team in Newark, New Jersey. This Contract-to-permanent position offers an exciting opportunity to collaborate with HR and technical teams to optimize system processes and resolve data-related challenges. The ideal candidate will possess expertise in managing HR Banner systems and have the ability to communicate technical solutions effectively.<br><br>Responsibilities:<br>• Collaborate with HR teams to gather requirements and translate them into actionable technical solutions.<br>• Analyze and resolve data-related issues within the HR Banner system.<br>• Identify system inefficiencies and propose effective fixes and configurations.<br>• Work closely with technical teams to ensure accurate implementation of solutions.<br>• Generate and interpret reports to support HR operations and decision-making.<br>• Assist in the manual management of Banner processes and ensure system accuracy.<br>• Configure new functionalities within the Banner system to meet evolving business needs.<br>• Provide insights and recommendations to improve data reporting and analysis.<br>• Facilitate communication between HR and technical teams to address system challenges.<br>• Utilize tools like Cognos for enhanced reporting and analysis, if applicable.
  • 2025-10-08T14:49:13Z
Manager of Network Technology
  • New Haven, CT
  • onsite
  • Permanent
  • 150000.00 - 180000.00 USD / Yearly
  • <p>We are looking for an experienced Manager of Network Technology to lead and oversee the development, installation, and optimization of systems within our organization. Based in New Haven County, Connecticut, this role requires a strong background in technology management and a deep understanding of industry-specific network solutions. The ideal candidate will ensure seamless integration and functionality of systems while fostering collaboration across departments.</p><p><br></p><p>Responsibilities:</p><p>• Manage the implementation and maintenance of network systems to ensure optimal performance and reliability.</p><p>• Oversee the installation and integration of advanced technologies, including radiology systems and durable medical equipment.</p><p>• Coordinate with internal teams to address technical challenges and streamline operations.</p><p>• Configure and maintain network enterprise environment consisting of FortiGate, firewalls, Aruba Wi-Fi, and Meraki access points.</p><p>• Develop and negotiate contracts related to technology procurement and vendor services.</p><p>• Provide guidance and support to technical staff, encouraging growth and development.</p><p>• Monitor system functionality and initiate improvements to enhance operational efficiency.</p><p>• Collaborate with stakeholders to identify and implement innovative solutions for business needs.</p><p>• Manage budgets and resource allocation to support technology-driven projects.</p><p>• Prepare detailed reports on network operations and system performance for executive review.</p>
  • 2025-10-22T16:04:25Z
Data Warehouse Analyst
  • Hillside, NJ
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • We are looking for a skilled Data Warehouse Analyst to join our team in Hillside, New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.<br><br>Responsibilities:<br>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.<br>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.<br>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.<br>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.<br>• Automate reporting processes to improve accuracy and timeliness of operational data.<br>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.<br>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.<br>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.<br>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.
  • 2025-10-13T16:58:49Z
Cyber Security Engineer
  • Ewing, NJ
  • onsite
  • Temporary
  • 49.78 - 57.64 USD / Hourly
  • <p>Job Description</p><p>Client is seeking a versatile Cybersecurity Engineer / Analyst to join our Infrastructure, Operations and Security team. This hybrid role combines hands-on engineering with analytical responsibilities to protect our fully Azure-hosted environment. The ideal candidate will work closely with our DevOps, Cloud Engineering, and Managed SOC teams to design, implement, and monitor security controls, while also analyzing threat intelligence and incident data to continuously improve our security posture.</p><p><br></p><p>Essential Duties and Responsibilities:</p><p><br></p><p>Cloud Security & Engineering</p><p>• Monitor and support security controls across SaaS, PaaS, and IaaS environments.</p><p>• Assess and implement controls for identity, encryption, data protection, and threat detection.</p><p>• Review Azure configurations to ensure alignment with security and compliance requirements.</p><p>• Validate security posture of SaaS applications (CRM, HR, identity, messaging, etc.).</p><p>• Support secure design and deployment of .NET and Angular applications on Azure App Services.</p><p>Threat Detection & Incident Response</p><p>• Monitor and analyze security events and incidents using Microsoft Sentinel and Defender.</p><p>• Investigate security incidents, correlate logs across systems, and perform root cause analysis.</p><p>• Review vulnerability assessments, penetration testing reports, and audit findings.</p><p>• Identify and mitigate risks, vulnerabilities, and compliance gaps.</p><p>Networking & Zero Trust</p><p>• Design and maintain secure Azure network architectures (NSGs, Azure Firewall, Private Endpoints).</p><p>• Analyze network traffic and enforce segmentation and least privilege access.</p><p>• Manage Zscaler policies and integrations for secure internet access and zero trust enforcement.</p><p>• Support VPN, hybrid connectivity, and ExpressRoute configurations.</p><p>Collaboration & Governance</p><p>• Work with cross-functional teams to embed security into DevOps pipelines and cloud operations.</p><p>• Ensure security practices minimize attack surface and align with business objectives.</p><p>• Assist in developing and maintaining cloud security processes, procedures, and playbooks.</p><p>• Stay current with emerging threats, vulnerabilities, and regulatory requirements.</p><p><br></p><p><br></p>
  • 2025-10-21T15:28:52Z
Business Analyst (Healthcare / Insurance)
  • Florham Park, NJ
  • onsite
  • Permanent
  • 110000.00 - 140000.00 USD / Yearly
  • <p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
  • 2025-10-27T13:08:56Z
Accountant - Entry Level
  • Tarrytown, NY
  • onsite
  • Contract / Temporary to Hire
  • 24.00 - 27.00 USD / Hourly
  • <p><strong>Position Overview- Temp to Hire! </strong></p><p>The Financial Analyst – Fixed Assets is primarily tasked with managing, reconciling, and accurately recording all financial data related to plant assets, long-term debt, and payroll liabilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p> </p><p><strong>1. Administrative, Technical, and Operational Duties:</strong></p><ul><li>Administer and ensure compliance with Generally Accepted Accounting Principles (GAAP) for university's fixed assets and capital project records.</li><li>Calculate annual depreciation expenses, perform monthly reconciliations, and manage the Banner Fixed Assets database.</li><li>Evaluate and approve or decline fixed asset and long-term debt requisitions in Banner.</li><li>Oversee prepaid deposits for capital projects and construction-in-progress transactions.</li><li>Develop and maintain roll-forward schedules for fixed assets and reconciliations.</li><li>Analyze and reconcile accounts, particularly for capitalization, depreciation, and other asset categories such as buildings, land, capital improvements, equipment, and computers.</li><li>Collaborate with departments to optimize the operational lifecycle of fixed assets, including procurement, utilization, and disposal.</li><li>Act as a liaison with Facilities Directors, Technology Directors, and the Budget Director to ensure proper capital expenditure coding and accurate forecasting.</li><li>Reconcile accounts for capital leases, payroll liabilities, and related activities.</li><li>Compile and submit required audit schedules for designated accounts.</li></ul><p><strong>2. Long-Term Debt Management:</strong></p><ul><li>Maintain a detailed roll-forward schedule of trustee activity connected to long-term debt.</li><li>Manage and reconcile debt accounts, including principal and interest payments, and resolve discrepancies.</li><li>Reconcile U.S. Bank statements and book interest held by banks or trustees.</li><li>Record transactions for quarterly income/expenses associated with interest rate swaps.</li><li>Oversee all bond-related accounts, including Deferred Bond Issuance Costs, Bonds Payable, Premiums/Discounts, and Deposits Held by Trustees.</li></ul><p><strong>3. Month-End & External Reporting Tasks:</strong></p><ul><li>Prepare necessary journal entries, accruals, and analyses for monthly close processes, ensuring insights into financial fluctuations and escalation of identified issues.</li><li>Generate external reporting documents, including the annual long-term debt and fixed assets reports.</li></ul><p><strong>4. Miscellaneous:</strong></p><ul><li>Support additional projects and tasks as assigned by management</li></ul><p><br></p>
  • 2025-10-31T19:24:57Z
Front Desk Coordinator
  • Milford, CT
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • <p><strong>Job Description:</strong></p><p>We are seeking a dynamic and customer-focused Front Desk Clerk to join our team. The successful candidate will serve as the first point of contact for clients, visitors, and vendors while providing essential administrative support to the team. This is an excellent opportunity for individuals with strong organizational skills, multitasking abilities, and a positive mindset who can thrive in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet, log in, and direct clients, visitors, and vendors upon arrival.</li><li>Answer and professionally route all incoming telephone calls.</li><li>Schedule appointments for clinical staff.</li><li>Provide administrative and clerical support to all staff members.</li><li>Ensure the building is secured at the end of the business day.</li><li>Monitor and update the client database regularly.</li><li>Input agency data to support the effective delivery of client services.</li><li>Support and back up weekly tasks, including uploading and following up on ROI requests via DocuSign.</li><li>Serve as a backup for entering data into the database.</li><li>Provide coverage for the medical records technician in their absence.</li><li>Conduct other administrative tasks as assigned.</li><li>Perform other department or agency-related duties or special projects as directed by supervisors.</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>Experience:</strong></li><li>Previous reception/front desk experience is required.</li><li>Administrative or clerical experience is preferred.</li><li>Proficiency in data entry.</li><li><strong>Technical Skills:</strong></li><li>Familiarity with DocuSign (Required)</li><li><strong>Soft Skills:</strong></li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Strong multitasking abilities with attention to detail.</li></ul><p><br></p>
  • 2025-11-07T16:09:08Z
Senior Director of Data Operations
  • Florham Park, NJ
  • onsite
  • Permanent
  • 175000.00 - 225000.00 USD / Yearly
  • <p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
  • 2025-10-29T13:58:44Z
Manager, Data & Client Reporting
  • New York, NY
  • onsite
  • Permanent
  • 150000.00 - 200000.00 USD / Yearly
  • We are looking for an experienced individual to lead our Data Management and Client Reporting initiatives. This role requires a strategic thinker with a deep understanding of investment operations and expertise in Addepar. The successful candidate will oversee the integrity and evolution of reporting systems, manage a team member, and align data strategies with organizational objectives.<br><br>Responsibilities:<br>• Develop and implement firm-wide strategies for the Addepar platform to optimize data architecture, reporting capabilities, and system performance.<br>• Establish and maintain data governance standards to ensure accuracy, consistency, and compliance across client portfolios.<br>• Design and deliver tailored client reporting solutions in collaboration with advisory teams, ensuring alignment with regulatory and firm standards.<br>• Manage and mentor the Client Reporting Analyst, fostering growth and a culture of continuous improvement.<br>• Oversee the onboarding process for new clients and entities, ensuring seamless integration into Addepar and related systems.<br>• Collaborate with cross-functional teams, including Investment Operations, Technology, Compliance, and Advisors, to support firm-wide objectives.<br>• Identify opportunities to improve reporting processes, enhance efficiency, and drive innovation.<br>• Serve as the primary escalation point for all Addepar-related initiatives and provide expertise to resolve complex issues.
  • 2025-11-05T15:53:45Z
Database Technology Manager
  • New York, NY
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • We are looking for a skilled Database Technology Manager to lead and oversee data management and analytics initiatives. This role requires a balance of technical expertise and leadership to drive innovation and ensure data-driven decision-making across the organization. Based in New York, New York, you will play a critical role in managing advanced database technologies and fostering collaboration between technical and business teams.<br><br>Responsibilities:<br>• Lead the development and implementation of advanced database solutions to meet organizational goals.<br>• Manage and optimize data analytics tools, including Tableau and Microsoft SQL Server, to ensure seamless operations.<br>• Collaborate with cross-functional teams to gather requirements and deliver actionable insights through data visualization.<br>• Provide mentorship and training to team members on data analytics tools and methodologies.<br>• Develop and maintain data governance standards to ensure data security and compliance.<br>• Oversee the creation of compelling visual narratives to communicate data insights effectively to stakeholders.<br>• Drive innovation by identifying opportunities for process improvements and new data solutions.<br>• Stay updated on the latest advancements in database technologies and data science to apply best practices.<br>• Support the design and maintenance of data pipelines and engineering systems.<br>• Collaborate on Agile-based projects to ensure timely and efficient delivery of data-related initiatives.
  • 2025-10-22T13:08:45Z
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