We are looking for an ERP/CRM Administrator to serve as the primary internal expert for our enterprise system in Hillside, New Jersey. This position connects production, business operations, reporting, and technical support to help the platform run reliably and support informed decision-making. The role also plays a key part in user enablement, issue resolution, and system governance across multiple facilities.<br><br>Responsibilities:<br>• Act as the main administrator for the ERP/CRM environment, ensuring the system supports daily manufacturing and finance workflows effectively.<br>• Investigate application issues, data inconsistencies, and process slowdowns, then coordinate timely solutions with internal stakeholders and external support teams.<br>• Build and maintain tailored reports, dashboards, and database queries that provide leadership with meaningful operational and business insights.<br>• Manage the relationship with the software vendor by documenting cases clearly, tracking open items, and escalating defects or enhancement needs when appropriate.<br>• Work with outsourced IT security partners to review user access, maintain permission structures, and support compliance with internal security standards.<br>• Develop process documentation, user instructions, and issue logs to strengthen knowledge sharing and reduce dependence on outside resources.<br>• Deliver onboarding and role-specific training for office and shop-floor employees to promote correct system usage and adoption of established procedures.<br>• Visit company locations as needed to assess system performance, support users, and help maintain consistent processes across sites.
We are looking for a Full Stack Developer to join an innovative technology team in Princeton, New Jersey. This position focuses on creating robust software solutions across the user interface, backend services, and intelligent data-driven components that support advanced applications. The ideal candidate will enjoy turning complex technical concepts into practical products and partnering with cross-functional teams to deliver reliable, scalable results.<br><br>Responsibilities:<br>• Create and deliver complete application features spanning front-end interfaces, server-side logic, and data-driven or AI-enabled components.<br>• Develop software capabilities that leverage modern AI services, including semantic retrieval, vector-based search, embedding workflows, and related intelligent features.<br>• Incorporate large language models and agent-oriented interaction patterns into production tools used by analysts and other end users.<br>• Build and maintain dependable, scalable backend services along with shared libraries and reusable frameworks that improve team productivity.<br>• Work with search and event-streaming technologies to ingest, process, and access high-volume data efficiently.<br>• Rapidly test new concepts through prototyping, then refine successful approaches into secure, production-ready solutions.<br>• Apply AI-assisted development tools effectively while maintaining accountability for code quality, security, and correctness.<br>• Partner with engineers, analysts, and customers to translate business needs into technical plans, delivery estimates, and well-documented implementations.
<p><strong>Scrum Master </strong></p><p><br></p><p><strong>Location:</strong> Remote</p><p><strong>Employment Type:</strong> 6 Month Contract</p><p><br></p><p><strong>Position Overview</strong></p><p>Our client is seeking an experienced Scrum Master / Agile Coach to support Agile delivery across strategic technology initiatives. This individual will facilitate Agile practices, coach teams, and help drive successful implementation of enterprise applications, CRM initiatives, system integrations, and digital transformation projects.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Facilitate Agile ceremonies including sprint planning, standups, backlog refinement, sprint reviews, and retrospectives.</li><li>Coach teams and stakeholders on Agile principles and best practices.</li><li>Remove impediments and proactively manage delivery risks.</li><li>Promote collaboration, accountability, and continuous improvement.</li><li>Support CRM implementations, integrations, upgrades, and optimization efforts.</li><li>Coordinate activities among development teams, business stakeholders, and third-party vendors.</li><li>Track Agile metrics and delivery performance.</li><li>Communicate project status, risks, and milestones to leadership.</li><li>Support organizational change management and adoption efforts.</li><li>Drive Agile maturity across teams and departments.</li></ul><p><br></p>
<p>We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.</p><p>• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.</p><p>• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.</p><p>• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.</p><p>• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.</p><p>• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.</p><p>• Work within established software development life cycle practices to support application changes from analysis through production readiness.</p><p>• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.</p>
<p>We are seeking an experienced <strong>IT Coordinator</strong> to support day-to-day technology operations while serving as a key liaison between internal business teams and external IT partners. This role combines hands-on IT support, vendor coordination, business systems management, cybersecurity, and technology adoption.</p><p>The ideal candidate is organized, technically capable, and comfortable translating business needs into clear direction for technical vendors and consultants. This is a hands-on role with an opportunity to play a key part in improving technology, systems, and AI adoption across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>IT Operations & Vendor Management</p><ul><li>Serve as the primary internal liaison to the managed IT service provider, overseeing responsiveness, project delivery, and service quality.</li><li>Coordinate on-site IT visits, infrastructure projects, and escalations.</li><li>Provide first-line IT support, including workstation setup, basic troubleshooting, and hardware lifecycle management.</li><li>Manage IT vendor contracts, renewals, and service agreements.</li><li>Maintain accurate inventory of hardware, software licenses, and technology subscriptions.</li></ul><p>Business Systems</p><ul><li>Serve as the internal point of contact for the SAP Business One environment, partnering with an external consultant for technical configuration and support.</li><li>Translate business requirements into clear direction for technical consultants and vendors.</li><li>Coordinate the SAP Business One Version 10 upgrade and web client deployment.</li><li>Support and expand integrations between CRM and ERP platforms in partnership with Sales, Finance, and Operations.</li><li>Evaluate opportunities for additional system integrations and workflow automation.</li><li>Maintain working knowledge of CRM configuration and user administration.</li></ul><p>AI & Technology Adoption</p><ul><li>Assess organizational use of AI tools and develop a consolidated, cost-effective strategy.</li><li>Manage AI licensing, subscriptions, access, and governance to reduce redundancy and unnecessary costs.</li><li>Develop and communicate practical AI usage guidelines.</li><li>Monitor emerging AI technologies and recommend tools that improve productivity.</li><li>Support leadership and employees in maximizing the value of AI productivity tools.</li></ul><p>Security & Compliance</p><ul><li>Oversee basic cybersecurity practices, including password management, access controls, and user onboarding/offboarding.</li><li>Coordinate with external IT providers on security patching, endpoint protection, backups, and other security initiatives.</li><li>Ensure appropriate data security and privacy considerations are incorporated into AI tools, integrations, and technology initiatives.</li></ul><p><br></p><p><br></p>
<p><strong>Customer Service Manager - (Full- Time, Permanent!!)</strong></p><p>Location: Shelton, CT</p><p>Salary: $85,000 - $100,000 DOE</p><p><br></p><p>Are you an Experienced Customer Service Manager ready to lead and develop a high-performing customer support team in Shelton, CT?! We have a wonderful client ready to meet you then!!</p><p><br></p><p>This leadership role is ideal for a hands-on manager who excels at coaching employees, resolving complex customer issues, and driving exceptional service standards. Candidates with leadership experience in Customer Service or Accounts Receivable are encouraged to apply.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead, mentor, and develop a team of Customer Service professionals.</li><li>Oversee daily operations to ensure exceptional customer satisfaction and efficient workflow.</li><li>Handle and resolve escalated customer concerns in a professional, timely, and effective manner.</li><li>Establish performance expectations, conduct coaching sessions, and complete employee evaluations.</li><li>Identify opportunities to improve customer service processes and operational efficiency.</li><li>Collaborate with cross-functional teams including Sales, Operations, Finance, and Accounting.</li><li>Monitor service metrics, prepare reports, and implement continuous improvement initiatives.</li><li>Foster a positive, customer-focused culture while maintaining high employee engagement.</li></ul><p>Qualifications</p><ul><li>5+ years of management experience leading a Customer Service or Accounts Receivable team.</li><li>Proven experience resolving escalated customer service situations with professionalism and sound judgment.</li><li>Strong leadership, coaching, and team development skills.</li><li>Excellent interpersonal, communication, and conflict-resolution abilities.</li><li>Strong organizational and problem-solving skills with the ability to manage multiple priorities.</li><li>Proficiency in Microsoft Office and experience with CRM or ERP systems is a plus.</li><li>Bachelor's degree is preferred but not required with equivalent leadership experience.</li></ul><p>Compensation & Benefits</p><ul><li>Competitive salary: $85,000 - $100,000 DOE</li><li>Comprehensive medical, dental, and vision insurance</li><li>Generous Paid Time Off (PTO) package</li><li>Paid holidays</li><li>401(k) with company match</li></ul><p>Please apply to Daniele.Zavarella@roberthalf(com)</p>
<p>We are looking for a Digital Project Manager to support a range of digital initiatives for pharmaceutical and medical education clients in New Jersey. This is a Contract position focused on coordinating interactive event experiences, mobile solutions, and multimedia deliverables while keeping timelines, stakeholders, and project goals aligned. The ideal candidate brings strong digital project leadership, comfort working with content-driven platforms, and the ability to collaborate across technical and creative teams in a fast-paced client environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead end-to-end planning and delivery of digital projects, ensuring scope, schedules, and priorities remain on track.</p><p>• Coordinate cross-functional teams involved in interactive event programs, mobile builds, and multimedia development.</p><p>• Manage project workflows in Jira and maintain clear visibility into milestones, dependencies, and outstanding actions.</p><p>• Partner with clients and internal stakeholders to define deliverables, review progress, and address project risks proactively.</p><p>• Oversee content-related project activities across digital platforms, including CMS- and CRM-connected initiatives where applicable.</p><p>• Support backend and cloud-based project coordination by working closely with technical teams to keep execution aligned with business needs.</p><p>• Contribute to campaign and brand-focused initiatives by organizing assets, timelines, and approval processes.</p><p>• Travel to industry events one to two times per month as needed, with travel expenses covered by the client.</p><p>• Assist with projects involving Veeva EP or similar regulated digital environments when required.</p><p><br></p><p>02720-0013492094</p><p><br></p>
<p>Robert Half Financial Services are currently recruiting for a Client Relationship Associate role, at a growing Registered Investment Advisor based in midtown Manhattan New York. Our client requires 3+ years’ Client Services or Relationship Management experience within investment advisory, wealth management or private banking. The role is hybrid remote and requires 3 days per week in the midtown office.</p><p> </p><p><u>Responsibilities:</u></p><ul><li>Assists the firm’s Wealth Advisors in servicing the needs of clients, often serving as the first point of communication</li><li>Continually develop and strengthen relationships with clients</li><li>Provide timely and accurate responses to operational and administrative client inquiries</li><li>Accurately and completely prepare and facilitate all account paperwork required in establishing and maintaining client accounts</li><li>Manage all communication between clients and the firm’s custodians</li><li>Prepare for and complete special projects throughout the year</li><li>Consistently identify opportunities the company to improve its client service and/or operations capabilities</li></ul>
We are looking for a Senior Full Stack Software Engineer to help build and evolve internal business applications that improve operational efficiency across the organization in Mount Arlington, New Jersey. This position is suited to an experienced engineer who enjoys creating scalable tools, enabling self-service capabilities, and delivering secure solutions for technical and business stakeholders. You will play a key role in shaping modern internal platforms, connecting enterprise systems, and supporting practical use of AI-assisted development in a well-governed environment.<br><br>Responsibilities:<br>• Create and enhance internal web applications and platform capabilities using modern front-end, back-end, and database technologies, including React, Python/FastAPI, and PostgreSQL.<br>• Develop reusable frameworks, starter templates, and guided tooling that allow business-focused technical users to build lightweight applications within defined governance standards.<br>• Deliver and maintain integrations, file exchange processes, and other essential software solutions that support day-to-day business operations.<br>• Introduce self-service features that streamline common requests, reduce manual support work, and improve efficiency for internal users.<br>• Connect applications with enterprise authentication and authorization services while enforcing role-based access and appropriate user permissions.<br>• Establish controls such as audit trails, lifecycle oversight, and security guardrails to support compliant and well-managed internal software.<br>• Work closely with engineering, IT, and security partners to ensure solutions align with technical standards, risk requirements, and production expectations.<br>• Contribute to architectural planning and advocate for development approaches that prioritize scalability, maintainability, and secure implementation.<br>• Support the responsible adoption of AI-enabled development capabilities to improve application delivery for both technical and non-technical users.
<p><strong>Senior Software Engineer</strong></p><p><strong>Job Type:</strong> Long Term Contract</p><p><strong>Location: </strong>New York, NY </p><p><strong>Position Overview</strong></p><p>We are seeking a <strong>Senior Software Engineer</strong> to join a collaborative engineering team focused on building high-performance, scalable, and reliable backend systems in a large enterprise environment. This role will contribute to architecture decisions, drive engineering best practices, mentor team members, and help deliver robust services that support critical business operations.</p><p>The ideal candidate brings deep expertise in Java-based backend development, cloud-native technologies, distributed systems, and modern software engineering practices.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain scalable, high-availability backend applications and services.</li><li>Collaborate with engineering teams to build stable, secure, and performant enterprise solutions.</li><li>Lead technical architecture discussions, planning sessions, and design reviews.</li><li>Author and provide feedback on technical proposals, system designs, and root cause analyses.</li><li>Establish and promote engineering standards, best practices, and quality initiatives.</li><li>Participate in an on-call rotation and provide support during production incidents.</li><li>Troubleshoot complex technical issues and drive resolution efforts.</li><li>Mentor and support engineers through technical guidance and knowledge sharing.</li><li>Contribute to continuous improvement of development, deployment, and operational processes.</li></ul><p><br></p>
We are seeking an experienced Application Development Team Lead to oversee and grow a global Adobe Commerce (Magento) development organization. This hands-on leadership role is responsible for the technical direction, delivery, scalability, and overall health of a high-volume eCommerce platform supporting critical business operations and significant online revenue. The ideal candidate combines strong Magento development expertise with proven leadership experience, including managing globally distributed teams, driving technical strategy, and partnering with business stakeholders to align technology initiatives with organizational objectives. <br> Responsibilities: <br> Team Leadership Lead, mentor, and develop a distributed team of Business Analysts, Adobe Commerce developers, QA professionals, and technical contributors across multiple regions. Conduct performance reviews, career development planning, capacity management, and regular one-on-one meetings. Promote a culture of accountability, collaboration, code quality, and continuous improvement. Manage team coverage, support rotations, and cross-regional handoffs. Partner with recruiting and HR to permanent, onboard, and retain top technical talent. Technical Leadership Own the architecture, scalability, security, and reliability of the Adobe Commerce platform, including custom development, integrations, and storefront enhancements. Establish coding standards and best practices for PHP, MySQL, and Magento development. Lead technical design reviews, create technical specifications, and evaluate build-versus-buy solutions. Drive platform upgrades, security initiatives, performance optimization, and system reliability improvements. Troubleshoot complex production issues involving databases, integrations, caching, indexing, and application performance. Delivery & Agile Execution Lead Agile delivery processes, including sprint planning, backlog refinement, standups, and retrospectives using Jira. Collaborate with product and business teams to define requirements, user stories, and project estimates. Manage sprint commitments, monitor team velocity, identify risks, and remove delivery obstacles. Oversee release management processes, CI/CD pipelines, and deployment best practices. Business Partnership Serve as the primary technical liaison for cross-functional stakeholders. Support eCommerce processes including catalog management, pricing, promotions, checkout, payments, order management, shipping, returns, and tax integrations. Align engineering priorities with key business metrics such as conversion rates, performance, uptime, and customer experience.
<p>A growing manufacturing company in the Lehigh Valley is seeking an experienced <strong>Account Manager</strong> to join their team. This individual will serve as the primary point of contact for customers, ensuring a high level of service while building strong, long-term business relationships. The ideal candidate is customer-focused, organized, and able to thrive in a fast-paced manufacturing environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and strengthen relationships with existing customer accounts</li><li>Serve as the main point of contact for customer inquiries, orders, and requests</li><li>Coordinate with internal departments including production, purchasing, logistics, and customer service to ensure timely delivery and customer satisfaction</li><li>Monitor account activity and proactively identify opportunities for growth</li><li>Prepare quotes, process orders, and provide product information to customers</li><li>Resolve customer concerns and issues in a professional and timely manner</li><li>Track key account metrics and provide regular updates to leadership</li><li>Maintain accurate customer records within company systems</li><li>Support business development initiatives and assist with identifying new opportunities</li></ul>
<p>We are seeking a <strong>Senior Salesforce Engineer</strong> to serve as the primary Salesforce resource for one or more business departments. In this role, you'll partner closely with stakeholders to understand business processes, translate requirements into scalable Salesforce solutions, and provide both hands-on administration and development support.</p><p>Acting as an internal Salesforce consultant, you'll become a trusted advisor to the teams you support, helping optimize workflows through configuration, automation, integrations, and strategic platform enhancements. You'll maintain a Salesforce roadmap for each department while collaborating with leadership to ensure projects are aligned with business priorities.</p><p><br></p><p><strong><em>Responsibilities</em></strong></p><p><br></p><p><strong>Salesforce Administration</strong></p><ul><li>Manage users, profiles, permission sets, roles, and security.</li><li>Design, build, and maintain complex Salesforce Flows, including screen, record-triggered, scheduled, autolaunched, and subflows.</li><li>Configure custom objects, fields, page layouts, record types, validation rules, and automation.</li><li>Maintain data quality, integrity, and deduplication efforts.</li><li>Manage releases, sandbox environments, deployments, reports, and dashboards.</li></ul><p><strong>Development & Integration</strong></p><ul><li>Develop and maintain Apex classes, triggers, and basic asynchronous processes where declarative solutions aren't sufficient.</li><li>Make minor Lightning Web Component (LWC) enhancements and collaborate with developers on larger customizations.</li><li>Design and support integrations with third-party business systems.</li><li>Evaluate when to use Flow versus Apex to deliver scalable, maintainable solutions.</li><li>Translate business requirements into effective technical designs.</li></ul><p><strong>Strategy & Collaboration</strong></p><ul><li>Serve as the embedded Salesforce advisor for supported departments.</li><li>Build relationships with stakeholders to identify opportunities for process improvement and automation.</li><li>Maintain departmental Salesforce roadmaps and recommend configuration, customization, or third-party solutions.</li><li>Document architecture decisions and support long-term platform governance.</li></ul><p><br></p>
<p>A growing home services organization is seeking an <strong>Office Administrator / Sales Support Professional</strong> to join its team. This role is ideal for someone who enjoys customer interaction, thrives in a fast-paced environment, and is interested in building a career that can evolve into an outside sales position with significant earning potential.</p><p>What You'll Do</p><ul><li>Answer and direct incoming calls</li><li>Serve as the first point of contact for customers</li><li>Qualify and assign incoming service and sales leads</li><li>Perform follow-up and quality assurance calls</li><li>Coordinate schedules and maintain customer records</li><li>Support the sales team with lead tracking and customer communication</li><li>Assist with proposals, reporting, and general office administration</li><li>Deliver an exceptional customer experience from first contact through project completion</li></ul><p>What We're Looking For</p><ul><li>Administrative, customer service, office support, or inside sales experience</li><li>Strong communication and relationship-building skills</li><li>Professional phone presence</li><li>Highly organized with strong attention to detail</li><li>Comfortable multitasking in a fast-paced environment</li><li>Proficiency with Microsoft Office and CRM systems</li></ul><p>Growth Opportunity</p><p>This position is designed as a career path into a sales role. As you develop industry knowledge and gain experience, you'll have the opportunity to transition into a consultative sales position meeting with qualified customers and helping them identify the right solutions for their needs.</p><p><br></p><p>This is an outstanding opportunity for someone who wants to start in a key administrative position and grow into a rewarding sales career with a successful, employee-focused organization.</p><p><br></p>
We are looking for a ServiceNow Developer/Engineer to support and enhance a retail technology environment in Burlington, New Jersey. This role focuses on building scalable platform solutions, improving service management processes, and partnering with stakeholders to turn business needs into effective technical outcomes. The ideal candidate brings strong ServiceNow development expertise, a governance mindset, and the ability to deliver automation, reporting, and integrations that improve operational performance.<br><br>Responsibilities:<br>• Design, develop, and maintain ServiceNow solutions across forms, lists, client interfaces, and core platform configurations to support enterprise needs.<br>• Create and enhance custom functionality using JavaScript and ServiceNow tools such as Business Rules, Script Includes, Client Scripts, GlideRecord, and GlideAjax.<br>• Build and optimize automated workflows through Flow Designer, orchestration capabilities, and legacy workflow components where needed.<br>• Define and uphold platform governance standards for development practices, access controls, data quality, and long-term maintainability.<br>• Partner with business users and technical teams to gather requirements, translate objectives into platform designs, and deliver practical solutions.<br>• Develop and support integrations with external systems and services, including cloud and identity platforms, to ensure reliable data exchange.<br>• Produce status updates, risk summaries, and issue reporting for leadership and stakeholders throughout project and operational work.<br>• Establish and refine service management processes, including SLAs, escalation models, communication templates, and continual improvement initiatives.<br>• Create dashboards, reporting views, and performance analytics that track service trends, operational health, and key platform metrics.<br>• Oversee platform maintenance activities such as environment health reviews, upgrades, security-related checks, and overall system hygiene.
<p><strong>Systems Administrator </strong>(Contract)</p><p><br></p><p><strong>Location:</strong> Danbury, CT (Hybrid)</p><p><strong>Duration:</strong> 3-Month Contract</p><p><strong>Schedule:</strong> Full-Time, 40 Hours per Week</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking a Systems Administrator for a contract opportunity supporting a Robert Half client a diverse infrastructure environment. This position is ideal for a well-rounded IT professional who enjoys working across server administration, networking, Microsoft 365 technologies, and infrastructure support.</p><p>The successful candidate will have experience supporting both on-premises and cloud environments and be comfortable performing a combination of remote administration and hands-on infrastructure work.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Administer and support Windows Server environments</li><li>Manage Active Directory, Group Policy, file services, and Microsoft 365</li><li>Support Microsoft Entra ID, Intune, and SharePoint environments</li><li>Troubleshoot server, network, and cloud infrastructure issues</li><li>Configure and support switches, firewalls, and related network infrastructure</li><li>Perform hardware installation, equipment deployment, and cabling activities</li><li>Assist with infrastructure upgrades, migrations, and technology rollouts</li><li>Document systems, processes, and technical solutions</li><li>Collaborate with technical teams to support ongoing infrastructure initiatives</li><li>Maintain security, backup, and business continuity solutions</li><li>Provide technical support and guidance to users and stakeholders</li></ul><p><br></p>
We are looking for a strategic and hands-on marketing leader to guide brand growth for a financial services organization in Horsham, Pennsylvania. This role is ideal for someone who can balance big-picture planning with day-to-day execution, while building a consistent market presence across digital channels. The Director of Marketing will shape content strategy, strengthen thought leadership, and use modern marketing tools to improve engagement and business results.<br><br>Responsibilities:<br>• Lead the overall marketing direction, turning business goals into clear campaigns, brand initiatives, and measurable programs.<br>• Develop and manage content across channels, including social platforms, executive thought leadership, and audio formats such as podcasts.<br>• Create compelling marketing copy tailored to financial services audiences, ensuring messaging is accurate, credible, and aligned with the brand.<br>• Oversee LinkedIn strategy and execution to expand visibility, strengthen audience engagement, and support brand authority.<br>• Apply AI-enabled tools in practical ways to enhance content development, campaign performance, and marketing efficiency.<br>• Manage marketing technology platforms, with a strong preference for HubSpot experience, to support automation, reporting, and lead development efforts.<br>• Partner with external agencies and marketing vendors to deliver high-quality work, maintain timelines, and uphold brand standards.<br>• Track campaign and channel performance using analytics tools, identifying opportunities to refine strategy and improve results.
We are looking for a Systems Engineer to support and advance enterprise endpoint technologies in Ossining, New York. This Long-term Contract position focuses on improving device management, automation, virtual desktop performance, and end-user computing services across a modern Microsoft environment. The role requires a hands-on, detail-oriented individual who can strengthen operational efficiency, enhance security alignment, and partner with technical teams to deliver reliable workplace technology solutions.<br><br>Responsibilities:<br>• Build, administer, and enhance enterprise endpoint platforms across Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365 environments.<br>• Establish and refine device standards, system images, configuration controls, and lifecycle practices to improve consistency across endpoint operations.<br>• Drive projects centered on endpoint transformation, Windows version advancement, virtual desktop tuning, and hardware standardization initiatives.<br>• Create and maintain automation using PowerShell, Python, or similar tools to simplify endpoint administration and reduce repetitive manual effort.<br>• Implement automated workflows for software distribution, patch management, device provisioning, employee onboarding and offboarding, and recurring support activities.<br>• Coordinate with ServiceNow stakeholders, IT leadership, security, and infrastructure teams to improve process automation, endpoint compliance, and overall platform resilience.<br>• Investigate and resolve complex issues tied to server and cloud dependencies, including authentication, file access, print services, remote connectivity, and application integration.<br>• Produce clear technical documentation covering architecture dependencies, support procedures, and escalation paths to improve knowledge sharing and reduce recurring incidents.<br>• Provide advanced escalation support for challenging endpoint, operating system, application, and virtual desktop problems while guiding entry-level team members and working with vendors or managed service providers.