We are looking for a skilled DevOps Engineer to oversee technical support operations and champion efficient system management for our team in New Orleans, Louisiana. This role requires a combination of hands-on problem-solving and leadership capabilities to ensure smooth workflows and effective collaboration across departments. Ideal candidates will have expertise in cloud technologies and automation tools, with a focus on delivering high-quality solutions.<br><br>Responsibilities:<br>• Manage and resolve complex technical issues, ensuring timely and effective solutions that align with organizational goals.<br>• Lead cross-functional collaboration to address challenges and improve operational efficiency.<br>• Advocate for customer needs by managing expectations and delivering exceptional service.<br>• Support change management initiatives, including documentation and issue tracking.<br>• Drive the adoption of automation tools and practices to enhance system reliability.<br>• Oversee the implementation and maintenance of infrastructure using tools like Kubernetes, Terraform, and Ansible.<br>• Participate in leadership meetings to provide insights and recommendations for process improvements.<br>• Monitor and optimize cloud-based systems, particularly within AWS environments.<br>• Facilitate team enablement and training to ensure consistent technical proficiency.
<p>We are looking for a skilled Desktop Support Analyst to join our team in Baton Rouge, LA. In this role, you will deliver exceptional technical assistance, both onsite and remotely, ensuring the seamless operation of hardware and software systems for end users. This position offers an opportunity to provide high-quality support to a diverse range of users in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver in-person and remote technical support to resolve hardware and software issues for both technical and non-technical users.</p><p>• Manage and troubleshoot Microsoft Office 365 and Active Directory environments to ensure optimal functionality.</p><p>• Offer white-glove support to end users, addressing their needs with professionalism and attention to detail.</p><p>• Perform system imaging and configuration for desktop workstations to maintain efficient operations.</p><p>• Diagnose and resolve issues related to Windows 10 operating systems and desktop hardware.</p><p>• Utilize a ticketing system to track, prioritize, and resolve user requests effectively.</p><p>• Collaborate with team members to implement solutions and improve overall support processes.</p><p>• Ensure all devices and systems are up to date with the latest security patches and software updates.</p>
<p>We are seeking a dedicated Customer Service Representative for our client in Baton Rouge, Louisiana. This is a long-term contract position, offering an excellent opportunity to provide outstanding support to our clients while collaborating with a dynamic team. The role involves a combination of customer interaction, administrative tasks, and technology-based responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing client inquiries and resolving concerns effectively.</p><p>• Manage outbound calls as needed to follow up with customers and ensure satisfaction.</p><p>• Utilize SAP software to update and retrieve customer data accurately.</p><p>• Perform data entry tasks to maintain organized and up-to-date records.</p><p>• Collaborate with team members to streamline customer service processes.</p><p>• Leverage Microsoft 365 tools to generate reports and manage communications.</p><p>• Shadow existing team members to familiarize yourself with workflows and procedures.</p><p>• Ensure all customer interactions align with company standards of professionalism and care.</p><p>• Assist in onboarding and training processes for new team members as needed.</p>
<p>We are looking for a skilled DevOps Support Engineer to join our team in New Orleans, Louisiana. In this role, you will streamline software development and deployment processes while ensuring system reliability and scalability. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to the optimization of cloud-based solutions.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve problem tickets and service desk requests in a timely manner.</p><p>• Collaborate with software developers and IT teams to improve system integration and workflow automation.</p><p>• Perform regular system checks to ensure reliability, security, and scalability.</p><p>• Document procedures and provide guidance to team members on DevOps practices.</p><p>• Analyze and troubleshoot system issues to minimize downtime and improve efficiency.</p><p>• Stay updated on industry trends and emerging technologies to continuously improve operations.</p>
<p>Great opportunity with one of our favorite clients in Metairie, LA for a Payroll Administrator! The Payroll Administrator is responsible for ensuring accurate and timely processing of payroll for employees within an organization. This professional will handle all aspects of the payroll system, maintain compliance with legal regulations, and provide excellent support to employees regarding payroll-related inquiries. The Payroll Administrator collaborates across departments to handle payroll data accurately and efficiently while ensuring confidentiality and compliance with all payroll laws.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Payroll Processing: Manage the end-to-end payroll process, including data entry, timecard verification, calculation of wages, overtime, bonuses, and other pay.</li><li>Compliance: Ensure compliance with federal, state, and local payroll laws, as well as company policies and procedures</li><li>Records Management: Maintain detailed, accurate payroll records and update employee payroll profiles as needed</li><li>Tax Filing: Ensure timely deductions and filing of payroll taxes, including FICA, unemployment, and income tax withholdings</li><li>Benefits and Deductions: Add and adjust benefits, deductions, garnishments, and contributions, ensuring accuracy and compliance.</li></ul><p>Required Skills and Qualifications:</p><ul><li>Education: Bachelor’s degree in Accounting, Finance, or related field preferred; equivalent work experience may be considered.</li><li>Experience: 1–3+ years of payroll experience in a similar role, preferably in a midsize or large organization (Source: Robert Half Salary Guide).</li><li>Technology: Proficiency in payroll software (e.g., ADP, Workday, Paychex) and Microsoft Office Suite, particularly Excel.</li><li>Regulatory Knowledge: Familiarity with payroll laws and tax regulations, such as FLSA, FICA, and multi-state payroll compliance.</li><li>Attention to Detail: Strong analytical skills with a high level of accuracy and the ability to spot errors in large data sets.</li><li>Communication: Excellent written and verbal communication skills to interact effectively with team members, management, and employees.</li><li>Confidentiality: Demonstrates the ability to maintain a high degree of confidentiality when handling sensitive information.</li><li>Problem-Solving: Strong troubleshooting skills and ability to resolve payroll discrepancies promptly and effectively.</li></ul><p>Preferred Skills:</p><ul><li>Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) is a plus.</li><li>Experience in working with unionized environments and processing payroll for collective bargaining agreements.</li><li>Time management skills to meet strict payroll deadlines.</li></ul><p>Please apply directly and call Carrie Lewis at 504-383-0612 to discuss. Thank you for your interest in Robert Half!</p>
<p>Robert Half is seeking an HR Operations and Benefits Coordinator for an established New Orleans company. This position will greatly contribute to creating an exceptional employee experience and focus on supporting the HR department with day-to-day operations, benefits administration, and initiatives aimed at fostering employee engagement and a positive workplace culture. The ideal candidate is organized, tech-savvy, and passionate about enhancing HR processes and systems. This is an exceptional opportunity to work for a successful company that has been in business for 80+ years and continue to grow your career in the future. Perks include 100% paid company health benefits, 5% 401K company contribution that is immediately vested, hybrid/flexible scheduling, 17 days PTO, bonus eligibility, career growth potential, super cool office space, very smart/innovative team and amazing company culture!</p><p><br></p><p>Responsibilities:</p><p>• Administer employee benefits programs, ensuring compliance and accuracy in all processes.</p><p>• Serve as the first point of contact for employees, addressing HR-related inquiries and guiding them through processes.</p><p>• Support onboarding activities, including documentation and orientation for new hires.</p><p>• Assist in organizing employee engagement initiatives, team events, and culture-building programs.</p><p>• Maintain HR records and ensure data accuracy within HRIS systems.</p><p>• Collaborate with the HR team to develop strategies for attracting, retaining, and developing talent.</p><p>• Conduct regular audits of HR processes to ensure compliance with regulations and internal policies.</p><p>• Provide administrative support for HR projects and initiatives.</p><p>• Generate reports and analyze HR metrics to support decision-making.</p><p>• Implement improvements to HR systems and workflows to enhance efficiency.</p>
