We are looking for a skilled Technical Engineer to join our team in New Orleans, Louisiana. In this role, you will provide advanced technical support across various platforms and systems, ensuring seamless operations and resolving technical challenges. This position is ideal for someone with a strong attention to detail and a solid background in IT systems and enterprise environments.<br><br>Responsibilities:<br>• Provide Tier 2 technical support for IT help desk operations, addressing complex issues efficiently.<br>• Manage and troubleshoot Active Directory, ensuring user access and security protocols are properly maintained.<br>• Configure and maintain integration components to optimize system performance.<br>• Support and maintain electronic components and enterprise hardware within the organization.<br>• Administer Microsoft Exchange, handling email systems and server configurations.<br>• Monitor and manage Palo Alto Firewalls, ensuring network security and functionality.<br>• Collaborate on Salesforce environment support, resolving system issues and implementing updates.<br>• Utilize Azure DevOps for project management and workflow optimization.<br>• Handle ticketing system operations to track and manage technical issues effectively.<br>• Ensure compliance with enterprise IT policies and standards while delivering solutions.
<p>We are looking for a skilled Desktop Support Analyst to join our team in Baton Rouge, LA. In this role, you will deliver exceptional technical assistance, both onsite and remotely, ensuring the seamless operation of hardware and software systems for end users. This position offers an opportunity to provide high-quality support to a diverse range of users in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver in-person and remote technical support to resolve hardware and software issues for both technical and non-technical users.</p><p>• Manage and troubleshoot Microsoft Office 365 and Active Directory environments to ensure optimal functionality.</p><p>• Offer white-glove support to end users, addressing their needs with professionalism and attention to detail.</p><p>• Perform system imaging and configuration for desktop workstations to maintain efficient operations.</p><p>• Diagnose and resolve issues related to Windows 10 operating systems and desktop hardware.</p><p>• Utilize a ticketing system to track, prioritize, and resolve user requests effectively.</p><p>• Collaborate with team members to implement solutions and improve overall support processes.</p><p>• Ensure all devices and systems are up to date with the latest security patches and software updates.</p>
<p>We are looking for a dedicated and detail-oriented Executive Assistant to provide exceptional administrative and operational support to our leadership team. This role focuses on ensuring smooth day-to-day operations, enabling leadership to concentrate on strategic goals and initiatives. The position requires strong organizational skills and the ability to manage multiple tasks efficiently. While this role doesn't require out-of-town travel, some after-hours and weekend work may be required depending on the CEO's travel schedule. </p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact between leadership and clients, vendors, and employees, handling inquiries, relaying messages, and escalating concerns as needed.</p><p>• Coordinate and maintain schedules, appointments, and correspondence on behalf of the leadership team.</p><p>• Perform a variety of administrative tasks, including managing both business and personal matters for senior management.</p><p>• Organize and oversee travel arrangements, including booking flights, accommodations, and managing logistics for tradeshows and client visits.</p><p>• Collaborate with internal departments to provide information on clients, vendors, products, and deliveries as required.</p><p>• Assist in sourcing and acquiring new inventory, ensuring alignment with company needs and goals.</p><p>• Participate in online auctions and manage related activities to support inventory procurement.</p><p>• Prepare sales reports and analysis to aid in decision-making and strategic planning.</p><p>• Support outbound sales initiatives to enhance client relationships and drive revenue growth.</p><p><br></p><p>This is a wonderful opportunity with a well-established privately held business for a professional Executive Assistant who thrives on handling multiple, concurrent needs and can proactively self-manage in a busy office setting. For extremely confidential consideration, please apply and call Carrie Lewis at 504-383-0612. Thank you for your interest in Robert Half!</p>
