We are looking for a skilled Technical Engineer to join our team in New Orleans, Louisiana. In this role, you will provide advanced technical support across various platforms and systems, ensuring seamless operations and resolving technical challenges. This position is ideal for someone with a strong attention to detail and a solid background in IT systems and enterprise environments.<br><br>Responsibilities:<br>• Provide Tier 2 technical support for IT help desk operations, addressing complex issues efficiently.<br>• Manage and troubleshoot Active Directory, ensuring user access and security protocols are properly maintained.<br>• Configure and maintain integration components to optimize system performance.<br>• Support and maintain electronic components and enterprise hardware within the organization.<br>• Administer Microsoft Exchange, handling email systems and server configurations.<br>• Monitor and manage Palo Alto Firewalls, ensuring network security and functionality.<br>• Collaborate on Salesforce environment support, resolving system issues and implementing updates.<br>• Utilize Azure DevOps for project management and workflow optimization.<br>• Handle ticketing system operations to track and manage technical issues effectively.<br>• Ensure compliance with enterprise IT policies and standards while delivering solutions.
<p><strong>Position Overview</strong></p><p>The <strong>IT Asset Manager</strong> will be responsible for tracking, managing, and optimizing all IT assets, including hardware, software, licenses, and vendor contracts. This role ensures assets are used efficiently, compliant with licensing agreements, and aligned with the organization’s operational and financial goals.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain an accurate inventory of IT hardware, software, and licenses across all facilities.</li><li>Manage the full lifecycle of IT assets: procurement, deployment, maintenance, and disposal.</li><li>Oversee software licensing compliance and ensure renewals are managed proactively.</li><li>Partner with vendors to negotiate contracts, warranties, and support agreements.</li><li>Collaborate with Finance and Procurement on budgeting, forecasting, and cost optimization.</li><li>Develop policies, standards, and processes for IT asset management.</li><li>Ensure secure and compliant asset disposal to protect organizational data.</li><li>Provide regular reports on asset utilization, costs, and compliance status.</li><li>Support IT audits by maintaining accurate and auditable records.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree in Information Technology, Business Administration, or related field (or equivalent experience).</li><li>3+ years of experience in IT Asset Management, IT operations, or procurement.</li><li>Experience with ITAM tools (ServiceNow, Lansweeper, SCCM, or similar).</li><li>Knowledge of software licensing models and vendor management.</li><li>Familiarity with ITIL/IT Service Management best practices.</li><li>Strong organizational, analytical, and negotiation skills.</li><li>Experience in healthcare IT and HIPAA compliance preferred.</li></ul><p><br></p>
<p>The IT Asset Management Specialist is responsible for overseeing the lifecycle of IT assets across a multifacility healthcare organization. This includes tracking and managing hardware and software assets across hospitals, outpatient centers, residential facilities, and private practices. The role ensures accurate inventory records, compliance with HIPAA and vendor licensing agreements, and supports procurement and budget planning efforts.</p><ul><li>Maintain comprehensive and accurate inventories of all IT hardware and software assets.</li><li>Monitor asset movement, usage, and lifecycle across all healthcare facilities.</li><li>Utilize asset management tools to ensure real-time visibility and reporting.</li><li>Manage software licenses to ensure compliance with vendor agreements.</li><li>Track renewals, expirations, and usage to optimize licensing costs.</li><li>Ensure all software deployments align with HIPAA and other regulatory requirements.</li><li>Collaborate with procurement and finance teams to support purchasing decisions.</li><li>Provide data-driven insights for budget planning and forecasting.</li><li>Assist in vendor evaluations and contract reviews related to IT assets.</li><li>Develop and enforce asset management policies and procedures.</li><li>Conduct regular audits to ensure data accuracy and regulatory compliance.</li><li>Train staff on asset management best practices and tools.</li></ul>
<p>Our company is seeking an experienced and detail-oriented IT Asset Manager to join our dynamic team, in the Baton Rouge area. The IT Asset Manager will oversee the lifecycle management, inventory, compliance, and optimization of all IT-related assets. This role is critical to ensuring efficient utilization of resources, adherence to corporate policies, and strategic alignment of our technology infrastructure to meet organizational goals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and maintain an accurate inventory of all IT assets, including hardware, software, licenses, and services.</li><li>Establish and enforce asset management policies, procedures, and governance guidelines.</li><li>Monitor asset utilization to minimize waste, optimize asset performance, and ensure cost-effective procurement decisions.</li><li>Collaborate with procurement teams to evaluate vendor contracts for IT-related purchases and renewals.</li><li>Ensure compliance with software licensing agreements and regulatory requirements.</li><li>Provide detailed reporting and analysis on asset lifecycle trends, depreciation, and ROI.</li><li>Facilitate regular audits of IT assets to validate inventory accuracy and strengthen accountability.</li><li>Support IT operational teams by offering insights into asset-related risks and opportunities.</li></ul><p><br></p>
<p>Key Responsibilities:</p><ul><li>Develop and maintain an IT asset management strategy and governance framework.</li><li>Manage the inventory of IT assets including laptops, desktops, servers, mobile devices, and software licenses.</li><li>Ensure compliance with software licensing agreements and regulatory requirements.</li><li>Collaborate with procurement, finance, and IT teams to forecast asset needs and manage budgets.</li><li>Implement and maintain asset tracking systems and tools.</li><li>Monitor asset performance and usage to optimize lifecycle and reduce costs.</li><li>Coordinate asset audits and reconciliation processes.</li><li>Manage vendor relationships and service contracts related to IT assets.</li><li>Provide regular reports and dashboards on asset status, utilization, and compliance.</li><li>Support onboarding and offboarding processes by ensuring timely provisioning and recovery of IT assets.</li></ul><p><br></p>
