We are looking for a dedicated Staff Consultant to join our team in Hammonton, New Jersey. In this role, you will lead Oracle Cloud implementation projects, manage cross-functional teams, and contribute to the growth and success of diverse clients. If you are passionate about innovation, project management, and fostering positive relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Lead multi-pillar Oracle Cloud implementation projects, ensuring timelines, scope, and resources are effectively managed.<br>• Facilitate workshops to gather business requirements, define processes, and document deliverables.<br>• Oversee testing cycles, post-production support, and change management strategies to maximize user adoption.<br>• Act as the bridge between business and IT stakeholders by translating technical concepts into actionable business strategies.<br>• Analyze business challenges and create future-state recommendations to align with organizational goals.<br>• Collaborate with teams to define and document business processes while aligning them with system functionality.<br>• Organize and lead critical meetings, focusing discussions on key decision points and project milestones.<br>• Manage diverse teams, including developers, analysts, and stakeholders, to ensure project objectives align with strategic goals.<br>• Build and maintain strong relationships, fostering trust and collaboration with clients and team members.<br>• Evaluate, interpret, and organize data to support decision-making processes.
<p>We are seeking an experienced Senior Software Business Analyst to support the delivery of business-critical software solutions. This role will serve as a key liaison between business stakeholders and technical teams, ensuring business needs are clearly defined, analyzed, and translated into effective functional requirements. The ideal candidate will have strong analytical capabilities, experience working within software development environments, and the ability to drive projects forward while balancing multiple priorities.</p><p><br></p><p>This position will work closely with cross-functional stakeholders, including development and QA teams, to support project execution, monitor progress, communicate status updates, and identify risks or issues that may impact delivery. This role also includes mentoring junior analysts and contributing to process improvements that enhance operational efficiency and business value.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Gather, analyze, and translate business requirements into functional specifications for new and existing systems</li><li>Conduct gap analyses between current system capabilities and evolving business needs</li><li>Create documentation such as workflow diagrams, flowcharts, wireframes, and use cases to support development and testing efforts</li><li>Partner with technical teams to review requirements, assess project scope, and identify impacted systems</li><li>Evaluate proposed solutions for practicality, scalability, and ease of implementation</li><li>Develop a strong understanding of internal platforms and system functionality</li><li>Analyze current processes, identify inefficiencies, and recommend process improvement opportunities</li><li>Coordinate regularly with development teams to track progress and resolve roadblocks</li><li>Communicate project status, updates, and timelines to business stakeholders</li><li>Identify project risks and escalate issues as appropriate</li><li>Continuously recommend enhancements to improve system usability and operational efficiency</li><li>Ensure compliance with applicable healthcare privacy and regulatory requirements, including HIPAA</li></ul><p><br></p>
We are looking for a DevOps Engineer to support the delivery, reliability, and security of mission-critical platforms in Princeton, New Jersey. This role focuses on building and sustaining containerized environments, improving deployment processes, and strengthening operational visibility across distributed systems. The ideal candidate brings strong infrastructure automation experience and can work effectively with engineering and support teams to maintain stable, scalable services.<br><br>Responsibilities:<br>• Design, implement, and maintain resilient container-based platforms using Kubernetes and OpenShift across cloud, data center, and edge environments.<br>• Manage application deployment, configuration, patching, and ongoing lifecycle support for distributed systems operating in both connected and restricted networks.<br>• Develop and optimize monitoring solutions with Prometheus and Grafana, including dashboards, alerts, and service health indicators that improve incident response.<br>• Install and validate software releases in development and test environments, support regression testing, and coordinate production rollouts with minimal service disruption.<br>• Build and scale containerized services with Docker and Kubernetes to support enterprise and edge-ready architectures.<br>• Configure and support identity and access integrations with enterprise authentication platforms such as Microsoft Entra ID and related infrastructure services.<br>• Investigate user-reported issues through ticketing workflows, document resolutions, and maintain operational runbooks and knowledge resources.<br>• Partner with analysts, engineers, and technical stakeholders to convert operational needs into deployable solutions and feed production issues back into product improvements.<br>• Apply DevSecOps practices including vulnerability remediation, image hardening, secrets handling, and support for secure compliance-oriented environments.<br>• Participate in after-hours support and on-call rotations to address outages, performance issues, and other high-priority production events.
<p><br></p><p> </p><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Training & Enablement</strong></p><ul><li>Facilitate role-specific training and SOP guidance during new brand onboardings, including group training sessions and one-on-one coaching for dispatchers, technicians, and office staff.</li><li>Develop, maintain, and continuously improve SOPs and training materials aligned with standardized platform workflows and enterprise technology standards.</li><li>Coordinate brand readiness activities prior to go-live, including data validation, user preparation, and completion of vendor and platform prerequisites.</li><li>Monitor post-go-live adoption by shadowing users, identifying knowledge gaps, and delivering targeted follow-up training.</li><li>Lead recurring, role-based support sessions to surface adoption challenges and resolve operational issues.</li></ul><p> </p><p><strong>Platform Operations & Support</strong></p><ul><li>Manage platform configuration, including user permissions, business units, form creation, and pricebook administration.</li><li>Build and maintain operational reports and dashboards that enable leadership and brand managers to monitor key performance indicators such as conversion rates, membership metrics, and technician performance.</li><li>Continuously evaluate and optimize workflows to improve usability for brand teams while maintaining organization-wide standards.</li><li>Support the rollout of new tools and platforms across brands and corporate teams in partnership with the CTO.</li><li>Own the internal help desk ticketing process, resolving Tier 1 and Tier 2 platform support requests and escalating issues to internal stakeholders or external vendors when required.</li></ul><p> </p><p><strong>Knowledge, Skills, and Abilities</strong></p><ul><li>Advanced proficiency with field service management or business operations platforms, including configuration, troubleshooting, and end-user training across functional workflows (ServiceTitan experience strongly preferred).</li><li>Proven ability to train and coach users with varying levels of technical skill in a clear, patient, and professional manner.</li><li>Strong written communication skills with the ability to produce clear SOPs, internal communications, and technical documentation.</li><li>Demonstrated project coordination skills with the ability to manage multiple implementations or brand engagements simultaneously.</li><li>Comfort operating within a growing and evolving technology ecosystem and quickly learning new platforms.</li><li>Strong analytical skills with the ability to build reports and present findings in a clear, actionable format for operational leaders.</li></ul>