Results for Customer Service Specialist Jobs in New Haven, CT

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Customer Service Lead

Coxsackie, NY
onsite
Temporary to Hire
22 - 26 USD / Hourly
Customer Service LeadCoxsackie, NY | Contract Opportunity Are you a customer service professional who loves creating order from chaos, improving processes, and leading by example? We're partnering with a growing manufacturing organization in Coxsackie, NY seeking a Customer Service Lead who can elevate the customer experience while helping shape the future of the department. This is more than a traditional customer service role. You'll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we'd love to hear from you. What You'll Be DoingLead Process Improvement & Team Development<ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul>Deliver an Exceptional Customer Experience<ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul>Drive Operational Excellence<ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
2026-10-22T00:00:00Z

Human Resources Specialist

Wilton, CT
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
We are looking for a Human Resources Specialist to join our team in Norwalk, Connecticut. In this role, you will support various HR functions, including, recruiting, benefits administration, onboarding, and compliance-related tasks. Reporting directly to the HR Manager, you will serve as a key resource for HR policies and procedures while contributing to the smooth operation of the department. Responsibilities:• Manage end-to-end recruiting efforts, including job postings, resume screening, and candidate communication.• Prepare and distribute offer letters based on approved compensation packages.• Coordinate pre-employment requirements such as background checks, drug screenings, and physical exams.• Benefits administration • Oversee orientation and safety training to ensure seamless onboarding.• Maintain accurate onboarding documentation and ensure compliance with established policies.• Assist in the administration of employee records and support HR policy implementation.• Act as a point of contact for employees regarding HR-related inquiries and procedures.• Support Workers’ Compensation administration and ensure compliance with relevant regulations.• Collaborate with multiple operational departments to address HR needs and provide guidance.• Utilize office software, including Microsoft Excel and Word, for efficient HR documentation and reporting. If interested, please email your resume directly to anthony.riccio@roberthalf(.com)
2026-10-20T00:00:00Z

Purchasing Specialist

Milford, CT
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Purchasing SpecialistLocation: Milford, CTA small manufacturer in Milford is seeking an experienced Purchasing Specialist to support daily procurement needs and keep operations running smoothly.Responsibilities:<ul><li>Purchase materials, components, and supplies for manufacturing operations</li><li>Source items based on production needs</li><li>Manage vendor relationships and negotiate pricing, quality, and delivery</li><li>Monitor inventory levels and support inventory control efforts</li><li>Coordinate with manufacturing, engineering, and internal teams</li><li>Ensure purchased materials meet quality standards</li></ul>Qualifications:<ul><li>Prior purchasing/procurement experience in a manufacturing environment</li><li>Strong organizational skills and attention to detail</li><li>Experience with supplier management and inventory control</li><li>Cost-conscious with sound decision-making skills</li></ul>Apply today or email your resume to kelsey.ryan@roberthalf(.com)
2026-10-15T00:00:00Z

3 results for Customer Service Specialist in New Haven, CT