We are looking for a detail-oriented Receptionist to join our team on a Contract basis in Lenexa, Kansas. This position plays a key role in managing administrative tasks, customer interactions, and office operations. If you excel in communication and organization, we encourage you to apply.<br><br>Responsibilities:<br>• Manage incoming calls on a multi-line phone system, ensuring prompt and efficient responses.<br>• Greet and assist visitors, creating a welcoming and organized front office environment.<br>• Schedule and coordinate tasks and appointments to support team operations.<br>• Maintain accurate records and filing systems for correspondence and reports.<br>• Draft and prepare documents, including emails and reports, as needed.<br>• Monitor and track customer satisfaction activities to enhance client relationships.<br>• Provide administrative support to ensure smooth office workflows.<br>• Assist with general office duties, including organizing files and handling correspondence.<br>• Facilitate communication between team members and clients to ensure seamless interactions.
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Overland Park, Kansas. In this role, you will be the first point of contact for visitors and callers, ensuring they receive a warm welcome and exceptional service. This position requires excellent communication skills and the ability to manage multiple tasks efficiently. <br> Responsibilities: • Greet visitors and provide them with assistance or directions as needed. • Answer incoming telephone calls promptly and courteously, directing them to the appropriate department. • Maintain a clean and organized reception area to ensure a welcoming environment. • Manage scheduling and appointments efficiently when required. • Handle incoming mail and deliveries, ensuring proper distribution. • Support administrative tasks, such as filing and data entry, as needed. • Assist in coordinating office supplies and ensuring inventory levels are maintained. • Communicate effectively with team members to address inquiries or resolve issues. • Uphold confidentiality and professionalism when handling sensitive information. <br> The pay rate for this position is $22/hr to $25/hr. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
<p>We are looking for a detail-oriented Administrative Assistant to join a Real Estate Investing Mentorship client in Overland Park, Kansas. This position offers an exciting opportunity to support executive functions and manage administrative tasks while working closely with local investors. The role requires a blend of organizational skills, data management, and customer service expertise.</p><p><br></p><p>Responsibilities:</p><p>• Process payments for clients enrolling in mentorship programs, ensuring accuracy and efficiency.</p><p>• Coordinate travel arrangements, including booking reservations using the company card.</p><p>• Maintain accurate records through data entry and documentation.</p><p>• Provide support for administrative and executive tasks, ensuring smooth daily operations.</p><p>• Handle inbound calls and address inquiries professionally and promptly.</p><p>• Manage receptionist duties, including greeting visitors and maintaining office organization.</p><p>• Utilize QuickBooks Online for financial tasks and record-keeping.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Assist with the coordination of training sessions and investor-related events.</p>
<p>We are looking for a dedicated Customer Experience Specialist to join a client for a 6-month contract in Overland Park, Kansas. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing comprehensive support. This position offers an exciting opportunity to contribute to improving customer experiences while collaborating with internal teams to enhance processes.</p><p><strong>This is a Hybrid Opportunity- Monday's and Friday's remote, Tuesday's, Wednesday's, Thursday's in office. 8am-5pm.</strong></p><p><br></p><p>-Establish a working relationship with our customers by communicating via mail, telephone, or personally with customer or company employee by performing the following duties.</p><p>-Serve as a primary contact to clients, merchants and customers providing timely, accurate and comprehensive responses and resolution to common questions and issues regarding supported programs, systems, processes and procedures.</p><p>-Illustrate initiative; proactively contact customers and merchants to address issues (e.g: rejections, disputes, authorizations, technical needs, potential account issues, etc.).</p><p>-Dedicated to actively engage in building rapport with internal and external parties to provide an excellent customer experience resulting in increased program usage.</p><p>-Route escalated requests and unresolved issues to the appropriate team members (e.g.: tier 2 or 3 or Leadership).</p><p>-De-escalate challenging customers, clients or merchants and provide exceptional customer support.</p><p>-Record customer interaction details, comments, and complaints within the CRM system.</p><p>-Required to meet or exceed department metrics, program Service Level Agreements and department Service Level Standards.</p><p>-Provide insight and feedback for client quarterly business reviews and collaborate with team and leadership to create action plans from feedback received from client to improve program satisfaction.</p><p>-Provide feedback and collaborate with other team members to improve training and documentation for processes and procedures.</p><p>-Demonstrate professionalism: Maintain accountability, promote respect, stay work-focused, be punctual, demonstrate positive attitude.</p><p>-Contribute to a culture of excellence by adhering to expectations for metrics and SLAs, participating in ongoing learning sessions and collaborating regularly with the team.</p><p>-Participate in skip level meetings with Leadership to provide team, personal and program feedback; system program and role recommendations for improvements; requests for resources/tools for role, program, and system; effectively communicate needs from Leadership.</p><p>-Accept the need for change and adapt positively to internal and external changes.</p><p>-Provide feedback and assistance for processes and procedures for new program implementations.</p><p><br></p><p>Daily Tasks</p><p>-All expectations consistently demonstrated in an accurate, comprehensive and timely manner.</p><p>-Answer external and internal inquires via phone, email, etc (including, but not limited to: basic data entry, dispute resolution, transaction processing issues, process and procedure questions.</p><p>-Complete account and user updates.</p><p>-Send confirmation/approval communications.</p><p>-Complete account onboarding steps.</p><p>-Create and distribute applicable new launch announce</p>
<p>Robert Half is looking for an Operations Coordinator & Assistant to the CIO for a 3-month contract starting in November. This is a hybrid opportunity, with in office Monday-Thursday, and work from home on Friday's.</p><p><br></p><p>Hard Skills & Software:</p><p>Microsoft 365suite: including Outlook email & calendar, SharePoint, Excel, Teams; iPhone familiarity; Concur SAP preferred; IT support ticketing systems; Adobe Acrobat</p><p><br></p><p>Job Responsibilities:</p><p>• Weekly ordering and inventory management of office food, beverages, first aid, and office supplies</p><p>• Maintain office cleanliness</p><p>• Decorate the office for holidays and special events and maintain a welcoming environment.</p><p>• Report any building issues or safety concerns to CBRE Property Maintenance</p><p>• Schedule and coordinate office vendors and service providers including installers, carpet cleaners, third-party deliveries, and any services outside the standard lease agreement</p><p>• Order, return, and coordinate IT equipment for office and remote employees; manage shipments and provide tracking and status updates.</p><p>• Manage office communications: distribute information about events, meetings, visitors, and policy updates.</p><p>• Run office errands, such as FedEx/UPS/USPS drop-off, supply runs, food pickup</p><p>• Plan and coordinate monthly celebrations, team-building events, and meals</p><p>• Onboard new employees and contractors: Coordinate home-office equipment orders, assist HR with asset inventory and new-hire checklists, and ensure Microsoft account access is granted. </p><p>• Grant and manage user access to programs and resources including Adobe Acrobat Pro, Verisk/ISOnet, ReferenceConnect, and Dellwood SharePoint sites.</p><p>• Oversee and triage IT tickets submitted to Intelinet and escalate when necessary. </p><p>• Manage new office space projects including installation planning, vendor coordination, and relocation of inventory.</p><p>• Provide executive support to the CIO, Thad DeBerry, by managing his calendar and schedule, booking room accommodations and travel-related logistics, and recording and communicating important meeting recaps</p><p>• Assist with lodging and travel recommendations for out-of-state visitors</p><p>• Approve and submit vendor invoices and expense reports in Concur SAP for the CIO and self; prepare monthly business credit card expense submissions.</p><p>• Coordinate office charity events and volunteer opportunities with Dellwood’s Charitable Contributions Committee.</p><p>• Track and communicate team PTO, WFH, and in-office schedules, and report deviations from expected schedules.</p><p>• Submit tickets for employees travelling oversea to work remotely</p><p>• Create and communicate standard operating procedures and distribute process documentation to the team</p>
<p>We are seeking a skilled Accounting Manager with expertise in grain margin accounting and profit analysis for the grain commodities sector. In this leadership role, you will be responsible for supervising a team of senior and junior analysts, ensuring the delivery of precise financial data, and driving process enhancements to improve efficiency. The ideal candidate will have a strong background in accounting for grain commodities and exceptional team management skills. If you or someone you know is interested in an Accounting Manager role within a well established and growing global commodity company, please contact Melissa Valenzuela at 816-601-1192 for more details!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Oversee analysis and reporting of monthly profit margins for grain trade divisions, ensuring accuracy and timeliness in deliverables.</li><li>Supervise and guide accounting team members, fostering professional growth and maintaining high-quality standards in their work.</li><li>Develop tools and provide training to optimize month-end processes, including basis analysis and reporting workflows.</li><li>Serve as a primary resource for grain accounting operations, ensuring users are proficient in system functionalities and processes.</li><li>Collaborate closely with merchandising and operations teams to meet reporting requirements while building constructive partnerships.</li><li>Evaluate current systems and recommend updates to refine financial reporting and profit analysis capabilities.</li><li>Partner with joint venture teams to address accounting complexities, offering expertise in basis analysis and mark-to-market accounting methods.</li><li>Mentor and manage team members, conducting performance appraisals, delegating tasks, and arranging training programs for skill enhancement.</li><li>Work with Risk Management to assess and address accounting considerations arising from new markets and products.</li><li>Lead special projects assigned by senior leadership, ensuring they are completed accurately and within designated timelines.</li></ul><p><br></p>
