<p>Our client is seeking an IT Manager to lead and oversee enterprise IT operations, infrastructure, and security. This role is responsible for the stability, performance, and protection of network, server, and end‑user environments, while also managing IT staff, vendors, and projects. The IT Manager combines strategic oversight with hands‑on technical leadership, ensuring IT services align with operational and business needs across office, production, and distributed environments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>IT Infrastructure & Operations</strong></p><ul><li>Lead the maintenance, monitoring, and enhancement of enterprise IT infrastructure, including servers, networks, endpoints, and peripherals</li><li>Oversee LAN/WAN environments, on‑prem and cloud‑based systems, telecommunications, and circuit connectivity</li><li>Ensure high availability, performance, scalability, and reliability of IT systems</li><li>Plan and execute system upgrades, migrations, and maintenance activities</li><li>Monitor network utilization and system health to identify risks, capacity constraints, and performance issues</li></ul><p><strong>Security, Risk & Continuity</strong></p><ul><li>Lead cybersecurity efforts including threat mitigation, monitoring, remediation, and access control</li><li>Maintain security tools, countermeasures, and monitoring systems to protect data and system integrity</li><li>Develop, maintain, and test business continuity and disaster recovery plans</li><li>Ensure backup, off‑site storage, and recovery processes are in place and tested</li></ul><p><strong>Leadership & Team Management</strong></p><ul><li>Manage, mentor, and develop IT technicians and system administrators</li><li>Oversee hiring, training, and performance management of IT staff</li><li>Serve as the primary escalation point for complex technical issues</li><li>Promote strong documentation, knowledge sharing, and process improvement</li></ul><p><strong>Project, Vendor & Budget Management</strong></p><ul><li>Lead IT portions of projects from design through implementation and delivery</li><li>Manage IT‑related vendor contracts, licensing, telecommunications, and service providers</li><li>Forecast hardware, software, and infrastructure needs for budgeting and capital planning</li><li>Maintain accurate inventories of IT assets and systems</li></ul><p><strong>End‑User Support & Enablement</strong></p><ul><li>Oversee delivery of technical support services across office and operational environments</li><li>Develop and deliver training related to systems usage, security best practices, and IT procedures</li><li>Ensure IT policies, standards, diagrams, and documentation are current and enforced</li></ul>
We are looking for an experienced IT Manager to provide immediate leadership and hands-on technical support for a multi-site organization. This contract opportunity is ideal for someone who can guide daily IT operations, resolve technical issues directly, and bring structure to a fast-paced environment. The role will work closely with business leaders and team members to keep systems reliable, support end users, and strengthen internal IT ownership during a leadership transition.<br><br>Responsibilities:<br>• Direct daily IT activities across infrastructure, user devices, and support services for multiple locations.<br>• Troubleshoot and resolve a wide range of technical issues, providing support across frontline and advanced service needs.<br>• Administer user onboarding and offboarding processes, including account provisioning, permissions, and access management.<br>• Partner with the departing IT leader to gather operational knowledge, secure administrative access, and create clear technical documentation.<br>• Oversee the Atera platform by supporting monitoring, scripting, automation workflows, and overall tool performance.<br>• Maintain the health of Microsoft-based systems, endpoint environments, and core business technology platforms.<br>• Manage network components, legacy server resources, patching schedules, backup processes, and overall system uptime.<br>• Support cybersecurity and facility-related security technologies such as surveillance and controlled entry systems.<br>• Provide day-to-day guidance to an IT team member at the beginning of their career while encouraging effective support practices and technical growth.<br>• Communicate priorities, risks, and technical updates clearly to leadership, department teams, and non-technical users.