<p>Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>User Support:</strong> Provide friendly and efficient technical support to end-users via various channels, including phone, email, and chat, addressing a wide range of hardware and software issues.</li><li><strong>Ticket Management:</strong> Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems.</li><li><strong>Troubleshooting:</strong> Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals.</li><li><strong>Password Resets:</strong> Assist users with password resets and account access issues, following security protocols and authentication procedures.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>User Training:</strong> Provide guidance to end-users on software applications and best practices, helping them become more self-reliant.</li><li><strong>Escalation:</strong> Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution.</li><li><strong>Remote Support:</strong> Offer remote assistance to users to resolve issues, especially in situations where on-site support is not required.</li></ol><p><br></p>
<p>Our client is seeking up to 4 experienced Senior Accountants to join their team in Franklin, Tennessee. This role is ideal for someone with a keen eye for detail and a strong background in general ledger accounting and financial statement preparation. You will play a key role in ensuring accurate reconciliations, supporting month-end processes, and maintaining data integrity within a complex accounting environment.</p><p><br></p><p>Responsibilities:</p><p>• Perform comprehensive balance sheet reconciliations to ensure accuracy and compliance.</p><p>• Manage month-end close processes, including journal entries and account reconciliations.</p><p>• Handle bank reconciliations and resolve discrepancies promptly.</p><p>• Review and maintain the integrity of the chart of accounts, which includes thousands of accounts across multiple regions.</p><p>• Collaborate with auditors and provide necessary documentation and support during audits.</p><p>• Support Oracle Cloud system implementations by addressing mapping and data integrity issues.</p><p>• Analyze intercompany transactions and patient system data for accurate financial reporting.</p><p>• Participate in process reviews and assist with accounts payable transitions back in-house.</p><p>• Develop and refine accounting procedures to enhance efficiency and accuracy.</p><p>• Provide insights and recommendations to improve financial processes and controls.</p>
<p>We at Robert Half are looking to add to our pool of Digital Marketing Specialists to develop, manage, and optimize digital campaigns across various platforms. You'll play a key role in tracking performance, implementing advanced analytics, and ensuring that digital marketing efforts are data-driven and effective. We are industry professionals that specialize in recruiting for top talent all over North America. Our dedicated Marketing and Creative team is here to put your needs first and passionately represent you!</p><p> </p><p> </p><p>Location: Nashville, TN (open to hybrid or onsite)</p><p>W2 Pay: $30-$50/hr</p><ul><li>We are looking for someone who is open to PT or FT, Contract, Contract to Hire, or Permanent Placements</li></ul>
