<p>Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global user base. The role oversees incident management, service requests, and user support to ensure high customer satisfaction and operational efficiency. You’ll work with technology, security, and business teams to resolve escalations, track performance metrics, and implement process improvements. This position is responsible for supervising service desk staff, managing support tools, and fostering a culture of accountability and continuous improvement.</p><p><br></p><p>Responsibilities</p><p><br></p><p>Planning and Execution</p><ul><li>Oversee the daily operations of the service desk, driving timely resolution of incidents and service requests.</li><li>Establish and manage problem management to identify, analyze, and resolve the root causes of recurring or significant incidents.</li><li>Develop and maintain service desk procedures, knowledge bases, and escalation protocols aligned with operational standards.</li><li>Monitor service performance metrics and implement strategies to improve response times, resolution rates, and user satisfaction.</li><li>Collaborate with Technology leadership to align service desk operations with broader IT strategies and initiatives.</li></ul><p>Team Supervision and Collaboration</p><ul><li>Lead and mentor a team of service desk analysts and support specialists, fostering a culture of responsiveness, accountability, and continuous learning.</li><li>Establish clear team roles, responsibilities, and performance standards to promote consistent service delivery across time zones and business units.</li><li>Partner with Functional Teams to align service desk support with evolving business priorities and technology strategies.</li><li>Manage and escalate incidents, implement preventative measures, and support compliance requirements.</li></ul><p>Operational Management and Delivery</p><ul><li>Manage service desk tools and platforms, including ticketing systems, remote support tools, and knowledge management systems.</li><li>Support user onboarding and offboarding (e.g., hardware provisioning).</li><li>Maintain up-to-date, accurate, and easily accessible service desk documentation to facilitate efficient issue resolution and promote knowledge sharing.</li><li>Provide regular reporting on service desk performance, trends, and improvement opportunities to company leadership.</li></ul><p>Process Optimization and Innovation</p><ul><li>Identify opportunities to automate and streamline support workflows, improving efficiency and scalability across the organization’s platforms.</li><li>Stay informed about ITSM best practices, tools, and trends to enhance service desk operations and user experience.</li><li>Lead initiatives to improve first-call resolution rates, reduce ticket volumes, and enhance self-service capabilities.</li><li>Gather feedback from users and stakeholders to refine support processes and align service delivery with strategic objectives.</li></ul>
<p>The Applications Manager for DMS (Document Management System) & Lawyer Tooling will oversee the implementation, optimization, and support of our client’s document management system (NetDocuments) and other lawyer-facing technology solutions. You will play a pivotal role in enabling secure, efficient document handling and collaboration—partnering with Legal Operations, Technology, Talent, and Practice Group stakeholders to define business requirements, manage vendor relationships, and drive system enhancements.</p><p><br></p><p>You will be responsible for ensuring excellent system performance, user adoption, and compliance with governance standards. The role requires strong technical expertise with DMS platforms, experience supporting legal professionals, and a talent for translating business needs into scalable, effective technology solutions. Success hinges on collaboration, problem-solving, and driving consistent, effective use of lawyer tooling to support firm operations and superior client service.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Planning and Execution:</p><ul><li>Oversee DMS platform and integrations to support operational and business goals.</li><li>Evaluate existing tools and workflows; develop strategies to optimize legal productivity.</li><li>Establish and promote best practices in document management and lawyer tooling.</li><li>Coordinate feature rollouts and integrations for regulatory, security, and user experience alignment.</li></ul><p>Team Supervision and Collaboration:</p><ul><li>Lead integration efforts for lawyer tooling across the technology stack and firm operations.</li><li>Partner with functional teams to gather feedback, define requirements, and drive adoption of new tools.</li><li>Liaise between technical teams, end-users, and vendors for clear communication of capabilities.</li><li>Support training and onboarding to ensure consistent, effective use of legal technology.</li></ul><p>Operational Management and Delivery:</p><ul><li>Oversee configuration, deployment, and maintenance of the DMS, ensuring platform reliability and scalability.</li><li>Monitor system usage and performance; troubleshoot issues and implement enhancements.</li><li>Maintain up-to-date documentation for system configurations, workflows, and user guides.</li><li>Report regularly to leadership on application performance and opportunities for improvement.</li></ul><p>Process Optimization and Innovation:</p><ul><li>Stay current with emerging legal technologies and productivity tools.</li><li>Lead efforts to automate and streamline document workflows, improve search and retrieval, and enhance collaboration.</li><li>Align lawyer tooling with broader strategic goals and business needs.</li><li>Conduct end-user reviews and gather feedback for continuous solution improvement.</li></ul>
<p>Our client is seeking an Infrastructure & Information Security Manager to lead and advance the company’s information security strategy—safeguarding data, systems, and assets across all platforms. In this role, you will design, implement, and continuously enhance security policies, risk management frameworks, and incident response processes that support regulatory and operational standards. You will partner with senior leadership and cross-functional teams to identify risks, implement safeguards, drive compliance, and foster a culture of security awareness.</p><p><br></p><p>Responsibilities</p><p><br></p><p>Strategic Planning and Execution</p><ul><li>Define and lead the organization’s information security strategy, aligning with business goals, regulatory requirements, and client expectations.</li><li>Develop and maintain security policies, standards, and procedures to support secure operations across all platforms.</li><li>Establish risk management frameworks and governance models to assess, monitor, and mitigate security risks across the technology ecosystem.</li><li>Evaluate emerging threats, technologies, and best practices to inform the security strategy and support continuous improvement.</li></ul><p>Team Leadership and Development</p><ul><li>Partner with cross-functional teams to embed security concepts into technology initiatives, operational processes, and client service delivery.</li><li>Provide training and development opportunities to strengthen internal security capabilities and promote a culture of security awareness.</li><li>Define team roles, responsibilities, and performance expectations aligned with the organization’s strategic priorities.</li></ul><p>Operational Management and Delivery</p><ul><li>Oversee the implementation and management of security tools, systems, and controls across infrastructure platforms.</li><li>Lead incident response planning and execution to ensure timely resolution of security events and effective stakeholder communication.</li><li>Manage third-party risk assessments, vendor security reviews, and compliance audits to drive adherence to organizational standards.</li><li>Monitor security performance, conduct vulnerability assessments, and implement remediation plans that meet critical business needs.</li></ul><p>Continuous Improvement and Innovation</p><ul><li>Identify opportunities to enhance security operations through automation, analytics, and integration with broader technology initiatives.</li><li>Stay informed on legal industry trends, regulatory developments, and cybersecurity innovations—especially as they relate to legal technology.</li><li>Lead initiatives to modernize the organization’s security architecture, enhancing scalability and resilience.</li><li>Gather feedback from stakeholders to refine security practices and drive alignment with evolving business and client needs.</li></ul>
<p>We are looking for an experienced AI & Analytics Platform Manager to spearhead the integration of artificial intelligence and groundbreaking technologies. The AI & Analytics Platform Manager leads our client’s integration of artificial intelligence and emerging technologies to enhance efficiency, improve service delivery, and drive innovation. This role defines and carries out AI strategy, identifying opportunities for machine learning, natural language processing, and automation—especially in legal technology. Partnering with senior leadership and cross-functional teams, the Manager evaluates, implements, and optimizes AI-enabled solutions supporting operations and client outcomes. </p><p><br></p><p><strong>Strategic Planning and Execution</strong></p><ul><li>Develop and lead AI strategy aligned with business goals.</li><li>Identify opportunities to use AI and automation to improve workflows and client service.</li><li>Evaluate emerging technologies and plan for long-term growth.</li><li>Work with leadership to create governance for responsible AI use and data privacy.</li><li>Advance analytics and reporting initiatives for the organization.</li></ul><p><strong>Team Leadership and Development</strong></p><ul><li>Align AI initiatives with business needs and current systems.</li><li>Promote adoption of AI capabilities and professional development.</li><li>Support resource allocation for high-impact AI projects.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee AI tools and platforms from development to deployment.</li><li>Manage vendor relationships and partnerships for scalable solutions.</li><li>Monitor system performance, resolve issues, and ensure compliance with company standards.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Lead modernization of operations through AI and emerging tech.</li><li>Stay current on industry trends and regulatory developments.</li><li>Collect stakeholder feedback to refine AI solutions.</li><li>Foster a culture of innovation and iterative improvement.</li></ul>
<p> In this role, you will provide essential back-office support, including reprographics, mail services, and other operational tasks, while ensuring high-quality service delivery. This position requires a proactive individual who thrives in a fast-paced environment and is committed to maintaining client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Perform reprographics tasks, mail handling, and intake functions following established procedures.</p><p>• Utilize appropriate logs to track office services work and ensure accurate job ticket completion before starting tasks.</p><p>• Troubleshoot and resolve basic equipment issues, escalating complex problems to supervisors when necessary.</p><p>• Load and maintain machines with paper, toner, and other supplies while adhering to cost-efficient practices.</p><p>• Maintain quality assurance by reviewing your work and that of others to meet high standards.</p><p>• Prioritize and manage workflow to meet deadlines and deliver completed projects on time.</p><p>• Communicate effectively with supervisors or clients regarding project updates, deadlines, or any arising issues.</p><p>• Follow organizational policies and site-specific guidelines to ensure compliance in all tasks.</p><p>• Handle sensitive and confidential documents with discretion and professionalism.</p><p>• Provide assistance in other service areas such as hospitality, reception, and audio/visual support as needed.</p>
<p>The Organizational Change Management & Training Coordinator is responsible for planning and executing change management and training initiatives to support deployment and adoption of new technology at our client. This role develops structured change strategies, communication plans, and training programs so lawyers and staff can effectively adopt new systems and processes. The Coordinator works with functional teams and leadership to assess readiness, identify adoption risks, and design interventions that minimize disruption and maximize value. The role prioritizes confidence-building through clear, practical training tailored for legal workflows, providing ongoing support as new tools are integrated. Strong expertise in change management, instructional design, and adult learning is needed, along with the ability to communicate technical concepts in accessible terms. Success requires excellent facilitation, collaboration across technical and non-technical teams, and the ability to drive cultural adoption of technology.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><p><strong>Planning and Execution</strong></p><ul><li>Develop and implement change management strategies and training to drive technology adoption.</li><li>Collaborate with IT and business stakeholders to align efforts and project timelines.</li><li>Assess readiness and adoption risks, designing interventions to minimize disruption.</li><li>Create structured communication plans to keep stakeholders informed.</li></ul><p><strong>Collaboration and Communication</strong></p><ul><li>Serve as the main contact for change management and training initiatives, ensuring alignment with operational goals.</li><li>Work directly with cross-functional teams to integrate change and training into daily operations.</li><li>Build relationships at all levels, offering guidance for system and process adoption.</li><li>Facilitate workshops and feedback sessions to improve strategies.</li></ul><p><strong>Operational Oversight</strong></p><ul><li>Design and deliver training programs, including live sessions, e-learning, and instructional materials.</li><li>Monitor training effectiveness and change outcomes, refining as needed.</li><li>Develop user guides and resources to support end-users.</li><li>Provide ongoing training support post-implementation for sustained adoption.</li></ul><p><strong>Process Optimization and Innovation</strong></p><ul><li>Identify opportunities to streamline training and change management for increased efficiency.</li><li>Stay current on best practices and trends in change management and legal technology, recommending new solutions.</li><li>Continuously refine methodologies to stay aligned with organizational needs.</li></ul>
<p><strong> Technical Program Manager – Fleet Capacity Planning</strong></p><p><strong>Location:</strong> Nashville, TN or Seattle, WA (Hybrid)</p><p> <strong>Employment Type:</strong> Full-Time, Contract 6- months (potential for extension or conversion) </p><p> <strong>Experience Level:</strong> Mid-Level </p><p><strong>About the Role</strong></p><p>We are seeking a highly analytical and innovative <strong>Technical Program Manager (TPM)</strong> to lead capacity planning and forecasting initiatives for our fleet service operations. This role is ideal for someone with a strong background in automotive or engineering, who thrives in data-driven environments and enjoys solving complex operational challenges.</p><p>As part of a dynamic and growing team within the payments and logistics space, you will have the opportunity to shape the future of our fleet services and make a meaningful impact on business outcomes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and implement capacity planning and forecasting tools to optimize fleet service operations.</li><li>Analyze large datasets to identify trends, forecast needs, and present insights to stakeholders.</li><li>Collaborate cross-functionally with technical and non-technical teams to drive strategic decisions.</li><li>Lead and influence projects without direct authority, using strong communication and organizational skills.</li><li>Translate customer needs into scalable solutions, balancing business goals with technical constraints.</li><li>Support planning for Class 4–6 vehicle fleets and other automotive models (e.g., Tesla).</li></ul>
We are looking for a motivated Member Services Representative to provide exceptional support and assistance to our members at our LaVergne, Tennessee location. In this role, you will play a key part in enhancing member satisfaction by addressing inquiries, resolving issues, and ensuring a seamless experience. If you excel in customer service and enjoy working in a dynamic environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Respond promptly and professionally to member inquiries, ensuring their concerns are addressed effectively.<br>• Assist members with questions related to online orders, including delivery updates and troubleshooting.<br>• Resolve member complaints and challenges with a focus on maintaining satisfaction and loyalty.<br>• Partner with internal teams to ensure a cohesive and streamlined member experience.<br>• Provide training and onboarding support to new team members, fostering a collaborative environment.<br>• Communicate with vendors to address inquiries and ensure smooth operations.<br>• Monitor and meet key performance indicators, such as resolution times and member satisfaction scores.<br>• Maintain accurate records of member interactions and follow-up actions.<br>• Participate in team meetings to share insights and contribute to the improvement of processes.
<p>We are seeking a strategic and hands-on Director of Business Applications and Platforms to lead the transformation and optimization of the business technology portfolio. You will oversee the design, implementation, and lifecycle management of critical applications, ensuring they drive operational excellence, streamline workflows, and deliver outstanding client service. This role is responsible for vendor selection, application customization and deployment, performance monitoring, and establishing best practices in governance and security.</p><p><br></p><p>The Director works cross-functionally with senior leaders and technical teams to identify opportunities for improvement, evaluate emerging technologies, and enable the seamless integration of platforms. You will champion training and adoption initiatives and ensure that solutions meet the highest standards in compliance, security, and business impact.</p><p><br></p><p>Success in this position requires significant experience with legal or professional services technology, expertise in system architecture and integration, and the ability to develop and communicate actionable strategies to non-technical stakeholders. Collaboration, leadership, and a commitment to driving innovation are critical.</p><p><br></p><p>Key Responsibilities</p><ul><li>Strategic Leadership: Define and execute a technology strategy that scales with firm growth, strengthens security, and aligns platforms with organizational and client priorities.</li><li>Governance & Integration: Establish robust application governance policies and integration frameworks to support interoperability, data security, and compliance.</li><li>Team Development: Lead, mentor, and empower a high-performing team of application specialists, project managers, and technical staff, supporting professional growth and performance.</li><li>Application Lifecycle Management: Oversee all phases of business application management: vendor selection, customization, deployment, ongoing maintenance, and optimization.</li><li>Operational Excellence: Monitor application performance, troubleshoot issues, and resolve technical challenges; manage budgets and vendor negotiations to drive cost-effective investments.</li><li>Continuous Improvement & Innovation: Identify and implement opportunities to automate and enhance workflows; evaluate new technologies to modernize the application portfolio; gather user feedback to improve system adoption and effectiveness.</li><li>Stakeholder Partnership: Work closely with senior leadership to align technology initiatives to firm objectives and communicate technical information clearly to business stakeholders.</li></ul>
<p>The Applications Manager for CRM oversees implementation, maintenance, and optimization of client relationship management systems, primarily Salesforce and related platforms. This role is responsible for configuring CRM solutions to support business development and sales processes, including pipeline tracking, reporting, and system integration. The Applications Manager partners with Marketing, Sales, Finance, and Technology to define requirements, manage vendors, and direct system upgrades. Key duties include maintaining data integrity, driving user adoption, and training. The ideal candidate combines deep Salesforce knowledge, CRM best practices experience, and strong stakeholder engagement to translate business needs into system functionality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Planning and Execution</strong></p><ul><li>Technical ownership of CRM applications and business requirements alignment.</li><li>Analyze CRM effectiveness and drive strategies to optimize processes.</li><li>Promote best practices and ensure CRM alignment with other enterprise applications.</li></ul><p><strong>Collaboration and Supervision</strong></p><ul><li>Partner with IT and business stakeholders to drive CRM integration.</li><li>Support and guide team members involved in CRM projects.</li><li>Serve as liaison between technical teams, end-users, and vendors.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee evaluation, configuration, and deployment of Salesforce features and system enhancements.</li><li>Monitor system performance, troubleshoot issues, and optimize reliability and user satisfaction.</li><li>Manage CRM software assets, licenses, and maintain compliance documentation.</li><li>Provide updates to leadership on system performance and project progress.</li></ul><p><strong>Process Improvement</strong></p><ul><li>Stay current with Salesforce and CRM technologies to recommend enhancements.</li><li>Lead initiatives to automate and streamline CRM workflows for efficiency and scalability.</li><li>Collaborate with cross-functional teams to align CRM with evolving organizational needs.</li><li>Gather end-user feedback to refine CRM solutions.</li></ul>
We are looking for an experienced Salesforce Data Engineer to join our team in Nashville, Tennessee. This role will act as a subject matter expert and technical leader in creating and managing data solutions across Salesforce platforms. You will play a key role in enhancing service delivery and citizen engagement through innovative Salesforce Public Sector Cloud and related technologies. This is a long-term contract position offering a dynamic opportunity to contribute to cross-agency initiatives.<br><br>Responsibilities:<br>• Design and implement scalable data pipelines and ETL processes to ensure seamless integration between Salesforce and external systems.<br>• Optimize data ingestion and transformation workflows while adhering to Salesforce architectural best practices.<br>• Develop strategies for data storage, normalization, and performance tuning across multiple Salesforce instances.<br>• Lead data modeling efforts across Salesforce Clouds, including Public Sector Cloud, Service Cloud, and Experience Cloud.<br>• Oversee data migration, deduplication, and cleansing processes to maintain system reliability and integrity.<br>• Create AI-powered solutions within Salesforce platforms to support decision-making, customer service, and automation.<br>• Collaborate with AI/ML teams to integrate predictive models and advanced AI tools into Salesforce environments.<br>• Implement data governance frameworks and standards, focusing on Salesforce ecosystems and cross-agency alignment.<br>• Partner with stakeholders to define and enforce data governance policies, including ownership models and metadata management.<br>• Provide comprehensive documentation and guidance for Salesforce integrations and data improvement strategies.
<p>The IT Project Manager is responsible for leading the planning, execution, and delivery of technology initiatives that support strategic priorities and address critical business needs across the legal technology ecosystem. This role partners with Technology, Finance, Legal Operations, and other functional teams to define requirements, manage resources, and coordinate cross-functional execution. Key responsibilities include developing project plans, tracking milestones, mitigating risks, and engaging stakeholders throughout the project lifecycle. The position requires strong project management expertise, familiarity with professional services environments, and the ability to translate business needs into actionable project outcomes. Success depends on effective collaboration, problem-solving, and the ability to support consistent, scalable delivery of technology solutions.</p><p><br></p><p><strong>Core Responsibilities:</strong></p><p><strong>Project Planning & Delivery</strong></p><ul><li>Oversee all stages of technology projects focused on operational improvements and client service excellence.</li><li>Work with stakeholders to establish project scope, objectives, and success criteria.</li><li>Create and manage project plans, setting timelines and allocating resources in line with organizational goals.</li><li>Monitor project progress, identify and manage risks, and develop mitigation plans to ensure timely and successful delivery.</li></ul><p><strong>Team Leadership & Collaboration</strong></p><ul><li>Partner with technology teams to ensure project alignment with architecture and infrastructure standards.</li><li>Coordinate activities among internal groups and external vendors, addressing dependencies and obstacles to keep projects on track.</li><li>Lead project meetings, facilitate status updates, and maintain open communication with stakeholders.</li><li>Guide cross-functional teams through project requirements, schedules, and deliverables.</li></ul><p><strong>Operational Oversight</strong></p><ul><li>Deliver technology initiatives in accordance with established plans, budget limits, and quality benchmarks.</li><li>Report on project milestones, key performance metrics, and outcomes to senior leadership.</li><li>Maintain thorough documentation of project decisions, actions, and lessons learned to foster continual improvement.</li><li>Support change management activities including training, communications, and stakeholder engagement.</li></ul><p><strong>Process Improvement & Innovation</strong></p><ul><li>Champion enhancements to project delivery processes, tools, and methodologies.</li><li>Recommend agile or hybrid project management frameworks as appropriate for specific initiatives.</li><li>Stay informed of emerging technologies and best practices relevant to legal technology and project management.</li><li>Lead efforts that improve scalability, operational efficiency, and strategic alignment with organizational objectives.</li></ul>
<p>The Cloud Integrations Engineer develops and manages APIs and integration services between our client’s application layer and its Microsoft Azure-based infrastructure. This role ensures seamless communication, security, and performance between enterprise applications and cloud environments, all while supporting our client’s cloud strategy and operational goals.</p><p><br></p><p>This position requires strong skills in API development, cloud integration, and Azure services, with a proactive, solutions-driven mindset.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><p><strong>Planning and Execution</strong></p><ul><li>Design, build, and manage API and integration solutions connecting applications with Azure infrastructure.</li><li>Apply best practices for API security, scalability, and performance, particularly for legal technology tools.</li><li>Develop and maintain integration workflows using Azure components like Logic Apps, API Management, and Azure Functions.</li><li>Monitor and troubleshoot integration performance for reliability.</li><li>Align integration solutions with business and compliance needs by working with Application and Security teams.</li><li>Conduct capacity and scalability assessments for integrations.</li><li>Prepare technical documentation such as architecture diagrams and deployment guides.</li></ul><p><strong>Collaboration and Support</strong></p><ul><li>Act as the main integration point between infrastructure, application, and security teams.</li><li>Work with DevOps and Infrastructure on CI/CD and integration automation.</li><li>Support secure integration practices with authentication and encryption in collaboration with the Security Team.</li><li>Provide technical support for integration incidents.</li><li>Assist project teams with architecture, optimization, and planning.</li><li>Maintain governance documentation and facilitate knowledge transfer.</li></ul><p><strong>Design and Implementation</strong></p><ul><li>Engineer high-performance integrations and data workflows across core technology platforms.</li><li>Deploy and optimize Azure integration services.</li><li>Automate integration workflows (PowerShell, Terraform).</li><li>Coordinate with networking, security, and application teams for cloud and hybrid integration.</li><li>Oversee rollouts, pilot testing, and change management.</li></ul><p><strong>Operational Management</strong></p><ul><li>Manage integration platforms optimizing cloud resources.</li><li>Set up monitoring, backups, and disaster recovery for integrations.</li><li>Keep integration documentation up to date.</li><li>Enforce compliance with security standards and industry regulations.</li><li>Audit and enhance integration services for optimization and security.</li><li>Implement governance using Azure Policy and Conditional Access.</li></ul><p><strong>Process Optimization and Innovation</strong></p><ul><li>Identify and implement automation or self-service through Azure Automation, Logic Apps, or scripting.</li><li>Stay current on Azure enhancements, integration technologies, and best practices to improve performance.</li><li>Help develop scalable governance and operational frameworks for integration.</li><li>Support modernization and migration of legacy systems.</li><li>Build and maintain reusable templates, scripts, and procedures.</li></ul>
<p>Our client, a leading full-service direct response advertising and marketing agency based in Nashville, TN, is seeking an experienced Director Response CMO (Director of Marketing) to join their rapidly growing team. This is an on-site position and candidates must reside in Middle Tennessee.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Develop and implement integrated marketing strategies that drive measurable client results across all channels.</li><li><strong>Budget Management:</strong> Oversee and optimize the marketing budget to ensure strong ROI and effective allocation of resources.</li><li><strong>Team Management:</strong> Lead, mentor, and grow a high-performing marketing team, fostering a collaborative and results-driven environment.</li><li><strong>Market Research:</strong> Direct comprehensive market research efforts to identify customer trends, market opportunities, and competitive intelligence, guiding campaign strategy.</li><li><strong>Campaign Oversight:</strong> Spearhead creative, digital, social, content, and direct response campaigns from briefing to execution and post-campaign analysis.</li><li><strong>Analytics & Performance Measurement:</strong> Establish and monitor KPIs, leveraging data analytics for continuous improvement and optimization.</li><li><strong>Cross-functional Collaboration:</strong> Partner with internal teams including sales and product development to align marketing efforts with overall business goals.</li></ul>
<p>Our client is seeking an experienced Litigation Paralegal to join their law firm in Nashville, Tennessee. In this role, you will provide essential legal support for complex family law and business litigation cases, collaborating closely with attorneys to ensure thorough case preparation and management. This position requires someone with strong attention to detail, excellent organizational skills, and the ability to handle high-pressure situations effectively.</p><p><br></p><p>• Assist attorneys in preparing trial binders, notebooks, and other materials for hearings, depositions, and trials.</p><p>• Manage electronic discovery processes, including document reviews, coding, and production using platforms such as Relativity.</p><p>• Participate in depositions, mediations, and trials, handling logistics, exhibits, and witness preparation.</p><p>• File and serve legal documents such as motions, briefs, and appendices in both state and federal courts.</p><p>• Maintain and organize case files, databases, and discovery materials for efficient access and review.</p><p>• Conduct legal and internet research to gather relevant case information and resources.</p><p>• Ensure compliance with rules of evidence and trial procedures during case preparation.</p><p>• Oversee docket calendar management and track critical case deadlines.</p><p>• Coordinate with IT personnel and vendors to resolve discovery and document-related issues.</p><p>• Prepare and issue subpoenas, ensuring proper service and documentation.</p>
<p>Our client is an established and well-respected public accounting firm seeking to hire an experienced Accounting Manager to join their team in Franklin, Tennessee. In this role, you will provide expert guidance on complex accounting matters, oversee client engagements, and lead a team in delivering exceptional advisory services. This position offers the opportunity to collaborate with clients on technical accounting challenges and drive impactful financial solutions.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert advice on U.S. accounting standards and emerging regulations, ensuring clients remain compliant with evolving requirements.</p><p>• Support clients in implementing new accounting standards, such as revenue recognition and lease accounting.</p><p>• Assist with financial reporting for transactions including IPOs, mergers, acquisitions, and complex financing structures.</p><p>• Deliver technical accounting guidance for financial instruments and fresh-start accounting post-bankruptcy.</p><p>• Build and maintain strong relationships with clients, acting as a trusted advisor on financial matters.</p><p>• Prepare and present detailed reports and presentations to communicate technical concepts and project updates.</p><p>• Oversee multiple engagements, managing budgets, timelines, and deliverables to ensure high-quality outcomes.</p><p>• Monitor financial metrics for engagements and provide regular reports to leadership.</p><p>• Supervise and mentor team members, fostering growth and collaboration.</p><p>• Promote a team-oriented environment that encourages innovation and excellence.</p>
We are looking for a skilled Project Coordinator III to join our team in Nashville, Tennessee. In this role, you will collaborate with an international team to enhance the learning experience for leaders across global operations. You will oversee translation workflows, manage customer relationships, and contribute to process improvements. This is a long-term contract position offering an exciting opportunity to work in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Develop and maintain detailed project plans to ensure smooth execution of translation workflows.<br>• Manage administrative tasks and create projects within Amazon’s translation management system.<br>• Act as the primary point of contact to provide first-level support and set clear expectations with customers, vendors, and partners.<br>• Organize and prepare files for translation, ensuring accuracy and readiness.<br>• Oversee review processes and incorporate feedback into translation memories effectively.<br>• Identify opportunities to enhance workflows, tools, or processes and implement improvements.<br>• Foster a positive team environment that promotes collaboration and continuous learning.<br>• Coordinate with global stakeholders to ensure alignment and quality in deliverables.<br>• Monitor project timelines and address any potential delays proactively.
<p>Our client is searching for a creative, detail-oriented, and data-driven Social Media Manager to boost online visibility for a portfolio of high-growth companies in the legal, talent, and private wealth sectors. If you’re passionate about social media and excited to shape the brand story across diverse audiences, this role is for you!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and execute social media strategies for LinkedIn, Instagram, and other platforms.</li><li>Build and maintain robust content calendars across multiple business units.</li><li>Write, design, and schedule posts that align with each brand’s unique voice and visual identity.</li><li>Monitor engagement, respond to comments, and foster online communities.</li><li>Produce compelling content—posts, infographics, short videos, and more—partnering with internal experts and designers.</li><li>Repurpose long-form content into engaging social-first formats.</li><li>Track, analyze, and report on performance metrics (reach, engagement, growth, CTR, etc.), using tools like LinkedIn Analytics and Hootsuite.</li><li>Test and optimize post types, timing, and messaging based on analytics.</li><li>Support integrated digital campaigns and amplify PR initiatives across channels.</li><li>Coordinate with marketing and communications teams, external vendors, and creative partners.</li><li>Stay current on social trends and identify new engagement opportunities, including influencer collaborations.</li></ul>
<p>Our long-time client is looking for a skilled <strong>Financial Data Analyst</strong> to join their team on a <strong>contract </strong>basis in <strong>Lebanon, Tennessee</strong>. This position will focus primarily on leveraging data analytics to support business operations during a leave. The ideal candidate will have extensive experience working in <strong>Excel </strong>and <strong>Tableau</strong>, with a strong ability to format, update, and analyze data to generate impactful reports and insights.</p><p><br></p><p>Responsibilities:</p><p>• Compile and manage sales transfer reports used for calculating sales representative commissions.</p><p>• Create, refine, and distribute monthly regional and consolidated sales reports.</p><p>• Prepare and develop data sources to address strategic business challenges and support key initiatives.</p><p>• Design and maintain <strong>dashboards </strong>and <strong>tabular </strong>reports to enhance front-end reporting capabilities.</p><p>• Train and support end-users to effectively utilize reporting tools and analytics.</p><p>• Identify issues independently and propose practical solutions to improve processes.</p><p>• Interpret analytics results to assess their business impact and align projects with strategic objectives.</p><p>• Foster collaboration across teams through strong interpersonal skills and relationship-building.</p><p>• Monitor and quantify the value generated by analytics projects to drive business outcomes.</p><p>• Develop advanced data visualizations and dashboards, with Tableau as the preferred tool.</p>
We are looking for a skilled and adaptable Attorney to join our team on a long-term contract basis. This position offers a unique opportunity to work with a growing firm that provides external General Counsel services, focusing on energy regulatory and business services for various clients. The role is fully remote, offering flexible hours, and requires excellent communication and organizational skills to support the firm’s expanding client base.<br><br>Responsibilities:<br>• Draft, review, and negotiate contracts, including master service agreements, vendor agreements, and operating agreements.<br>• Provide general corporate legal support to clients, ensuring compliance with relevant laws and regulations.<br>• Manage overflow legal work for business clients, maintaining a high standard of quality and efficiency.<br>• Deliver timely legal advice and solutions with a 24-48 hour turnaround for client requests.<br>• Collaborate with the firm’s leadership to support client onboarding and business scaling efforts.<br>• Handle regulatory matters and provide counsel on energy-related legal issues.<br>• Maintain clear and proactive communication with clients and team members in a fully remote environment.<br>• Step into leadership responsibilities during periods of increased demand, such as maternity leave coverage.<br>• Assist in developing processes to enhance efficiency and client satisfaction as the firm grows.
<p>Our fantastic client is looking for an experienced <strong>Payroll Manager</strong> to join their team on a <strong>contract </strong>basis at their <strong>Franklin</strong>, Tennessee location. This role involves overseeing payroll operations for a large, multi-state employee population, requiring precision and adherence to compliance standards. The ideal candidate will <strong>excel in manual payroll processing </strong>and demonstrate strong leadership capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full cycle of payroll processing, ensuring accuracy and timeliness.</p><p>• Handle payroll for a multi-state workforce, adhering to varying regulations and requirements.</p><p>• Oversee manual payroll operations for a large employee population.</p><p>• Collaborate with the Accounting Manager to ensure seamless payroll operations.</p><p>• Utilize <strong>Paycom </strong>software to execute payroll tasks efficiently.</p><p>• Ensure compliance with federal, state, and local payroll regulations.</p><p>• Address and resolve payroll discrepancies in a timely manner.</p><p>• Provide leadership and guidance to support the payroll team.</p><p>• Prepare payroll reports and documentation as required.</p><p>• Maintain confidentiality and safeguard payroll data.</p>
<p>Our client is looking for a talented, creative, and driven communications professional to help grow and shape brand presence across dynamic, high-growth businesses in the legal, talent, and private wealth sectors.</p><p><br></p><p>Role Overview:</p><p>As a Communications Specialist, you’ll work closely with the Director of Communications, partnering to deliver high-impact content and marketing strategies across multiple business units. This role is ideal for journalists or corporate communications professionals eager to thrive in a fast-paced, entrepreneurial setting.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and publish thought leadership pieces, case studies, newsletters, scripts, and award submissions.</li><li>Interview executives and experts to create compelling narratives tailored to each brand’s voice.</li><li>Help drive quarterly market reports and weekly industry insights.</li><li>Manage content calendars, schedule LinkedIn, website, and email posts aligned with overall communications strategy.</li><li>Coordinate with PR and marketing teams to enhance brand visibility.</li><li>Support internal communications through newsletters, announcements, and leadership messaging.</li><li>Assist in planning CRM and email campaigns, track results, and analyze engagement.</li><li>Prepare client-facing materials and coordinate event communications.</li></ul>
<p>Our fast-growing client is looking for an experienced <strong>Divisional Controller</strong> to join their team in <strong>Brentwood</strong>, Tennessee. In this long-term <strong>contract </strong>role, you will oversee critical financial operations, ensuring compliance with accounting standards and driving process improvements. This is an exciting opportunity to lead a dynamic team while contributing to strategic initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Oversee <strong>revenue recognition</strong> and assurance accounting functions to ensure accurate and timely financial reporting.</p><p>• Manage and mentor the finance team, setting clear objectives and providing guidance to achieve organizational goals.</p><p>• Coordinate the flow of contract information to accurately record revenue across various service offerings, while addressing legal and tax requirements in collaboration with relevant departments.</p><p>• Collaborate with operations teams to establish efficient billing processes and maintain high standards of precision and quality.</p><p>• Enforce adherence to global accounting policies and internal controls to maintain a robust financial environment.</p><p>• Analyze revenue trends and address delinquencies to optimize business outcomes, working closely with operations to ensure accurate reporting.</p><p>• Support finance and IT transformation initiatives by driving process and system improvements.</p><p>• Manage <strong>month-end close </strong>procedures.</p><p>• Establish and communicate team development plans and performance targets, fostering a culture of continuous improvement.</p>
<p>We are looking for an experienced Senior Accountant to join our dynamic client in Franklin, Tennessee. This role requires a strong foundation in general ledger accounting, financial statement preparation, and critical thinking to support high-volume month-end close processes. The ideal candidate will thrive in a collaborative environment and contribute to ensuring the accuracy and integrity of financial data.</p><p><br></p><p>Responsibilities:</p><p>• Perform detailed balance sheet reconciliations and ensure accuracy across a significant chart of accounts.</p><p>• Manage month-end close procedures, including journal entries, account reconciliations, and bank reconciliations.</p><p>• Collaborate with internal teams and external auditors to support audits and resolve discrepancies.</p><p>• Review and analyze complex financial data to ensure compliance with accounting standards and company policies.</p><p>• Address mapping and data integrity issues related to intercompany transactions and patient systems.</p><p>• Provide insights and recommendations for improving accounting processes and systems.</p><p>• Support the implementation and optimization of Oracle Cloud systems in collaboration with consultants.</p><p>• Assist in process reviews, including accounts payable transitions and internal workflow improvements.</p><p>• Maintain accurate and organized documentation for financial reporting purposes.</p><p>• Actively participate in team meetings and contribute to strategic discussions regarding financial operations.</p>
We are looking for a detail-oriented and proactive Office Manager/Bookkeeper to oversee administrative operations and manage essential financial tasks. Based in Rockvale, Tennessee, this role requires someone with exceptional organizational skills and the ability to balance office management with bookkeeping responsibilities. You will play a pivotal part in ensuring smooth daily operations and maintaining accurate financial records.<br><br>Responsibilities:<br>• Oversee daily office functions, including scheduling, supply management, and vendor relations.<br>• Maintain accurate financial records by handling accounts payable, accounts receivable, and bank reconciliations.<br>• Process and manage invoices, billing, and other bookkeeping tasks using QuickBooks and Sage Intacct.<br>• Ensure compliance with workplace policies, safety standards, and operational protocols.<br>• Serve as the primary point of contact for internal communications and team coordination.<br>• Track office expenses and budgets to ensure financial efficiency.<br>• Provide administrative support to leadership and team members as needed.<br>• Identify and implement improvements to office workflows and procedures.<br>• Collaborate with external vendors and contractors to streamline operations.<br>• Foster a positive and productive workplace environment through effective management practices.
