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1 result for Customer Service Manager in Nashville, TN
- Lebanon, TN
- onsite
- Temporary / Contract
- 18 - 22 USD / Hourly
- We are looking for a Customer Assurance Representative to support customers with accuracy, attention to detail, and a strong service mindset in Tennessee. This Long-term Contract position is ideal for someone who communicates clearly, responds quickly to incoming inquiries, and helps ensure a positive customer experience across every interaction. The role focuses on resolving service-related questions, coordinating support activities, and maintaining organized records while working in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming customer contacts promptly and provide clear, courteous assistance across service-related requests.<br>• Investigate customer concerns, gather relevant details, and deliver timely follow-up to support issue resolution.<br>• Coordinate with internal teams to ensure service needs are addressed accurately and efficiently.<br>• Document customer interactions, actions taken, and outcomes in the appropriate systems with close attention to detail.<br>• Assist with scheduling, status updates, and general administrative support related to service operations.<br>• Monitor open requests and follow through until each matter is resolved or properly escalated.<br>• Maintain a detail-oriented approach in every interaction while helping improve overall customer satisfaction.
- 2026-10-14T00:00:00Z