<p>A large, mission-driven organization within the public sector health and human services domain is seeking a <strong>Business Systems Architect / Senior Business Systems Analyst</strong> to lead a strategic effort focused on optimizing and modernizing a complex case management technology ecosystem. This is a confidential search for a long-term initiative that requires a blend of systems strategy, business architecture, and hands-on analysis.</p><p><strong>About the Role</strong></p><p>This individual will be responsible for evaluating current system capabilities, defining business and system architecture, and mapping processes across multiple platforms to drive consistency, efficiency, and strategic use of technology. The initial focus will be on the organization’s case management systems, which span Salesforce, Microsoft Dynamics, and several additional applications used across different business units.</p><p>The goal is to streamline, align, and modernize these systems to support future scalability and operational effectiveness. This role may involve either working independently or partnering with internal subject-matter experts who deeply understand existing workflows.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assess current-state case management systems and supporting applications across multiple business areas.</li><li>Define system capabilities, business architecture, and process flows to recommend opportunities for standardization and consolidation.</li><li>Partner closely with internal business teams and technical teams to distill complex requirements and translate them into actionable solution strategies.</li><li>Develop detailed documentation including workflows, capability maps, system interaction diagrams, and functional requirements.</li><li>Serve as a thought partner in shaping a long-term solution strategy leveraging low-code/no-code tools.</li><li>Work with cross-functional teams from IT, business stakeholders, and external partners to guide solution design and ensure alignment with organizational goals.</li><li>Provide recommendations that balance current-state realities with future-state architectural vision.</li><li>Support decision-making around whether to backfill internal SMEs or leverage external expertise.</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Quincy, Massachusetts. In this role, you will collaborate with stakeholders to define system and business requirements, analyze processes, and recommend improvements that drive efficiency. You will play a pivotal role in project planning, documentation, and quality assurance while staying informed about industry standards and technological advancements.<br><br>Responsibilities:<br>• Facilitate meetings with stakeholders to gather and define business and system requirements.<br>• Develop use cases and conduct thorough research to identify and resolve issues.<br>• Analyze current workflows and recommend innovative solutions to enhance processes.<br>• Prepare and maintain detailed project plans while managing issue logs and documentation.<br>• Collaborate on testing phases during the development cycle to ensure quality and functionality.<br>• Conduct benchmarking research to align practices with industry standards.<br>• Provide subject matter expertise and technical insights to support client needs.<br>• Oversee the creation and maintenance of business application programs based on specifications.<br>• Stay updated on technological trends and competitive developments to inform strategies.<br>• Document findings and plans in a clear and organized manner to support project goals.
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Quincy, Massachusetts. This role requires a proactive individual who can analyze business needs, recommend solutions, and contribute to the development and improvement of processes. The ideal candidate will bring technical expertise, strong analytical skills, and a deep understanding of industry practices to deliver impactful results.<br><br>Responsibilities:<br>• Facilitate meetings with stakeholders to gather and define business and system requirements.<br>• Develop detailed use cases and documentation to support system improvements.<br>• Conduct research and resolve issues to ensure business needs are effectively addressed.<br>• Analyze existing business processes and recommend enhancements for efficiency and effectiveness.<br>• Collaborate on project planning and management, including maintaining issue logs and preparing comprehensive documentation.<br>• Provide technical and business insights to clients to drive informed decision-making.<br>• Stay updated on technological advancements and industry standards to integrate best practices.<br>• Conduct benchmarking studies and analyze competitive trends to support strategic initiatives.<br>• Support the development cycle by contributing to analysis, testing, and quality assurance phases.<br>• Code and maintain business application programs based on user instructions and functional specifications.
We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
We are looking for an experienced ERP/CRM Consultant to support a long-term contract position based in Boston, Massachusetts. This role involves contributing to the integration of advanced tools into existing systems while ensuring operational excellence. Ideal candidates will have a collaborative mindset and a strong foundation in CRM systems, data integrations, and product management.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather requirements and translate them into detailed user stories.<br>• Assist in testing processes to ensure smooth functionality and high-quality system performance.<br>• Participate in the integration of new tools into Microsoft Dynamics CRM to enhance data management capabilities.<br>• Work closely with the implementation lead to define team responsibilities and project goals.<br>• Analyze existing systems to identify areas for improvement and recommend changes.<br>• Facilitate communication between cross-functional teams to ensure alignment and progress.<br>• Provide ongoing support to maintain system operations unrelated to the integration project.<br>• Gain a comprehensive understanding of the new systems and assist in implementation strategies.<br>• Identify and resolve any issues during the integration process.<br>• Assist in managing large data models and cloud integrations effectively.
We are looking for a motivated and detail-oriented Associate to join our Portfolio Support team in Boston, Massachusetts. This role involves collaborating with deal teams, portfolio company leaders, and consultants to drive operational improvements, enhance value creation, and optimize resources across a diverse portfolio. As an Associate, you will contribute to analyzing performance metrics, streamlining processes, and building scalable systems to support the team's growth.<br><br>Responsibilities:<br>• Collaborate with portfolio companies and investment teams to support initiatives in areas such as Responsible Investment and Human Capital.<br>• Conduct analytical projects to align key stakeholders, including portfolio executives, internal teams, and external consultants.<br>• Prepare presentations and materials for strategic meetings, such as annual general meetings or executive summits.<br>• Manage and expand executive networks by coordinating agendas and facilitating knowledge sharing among functional groups.<br>• Track and evaluate portfolio company performance using KPIs, providing actionable insights to enhance decision-making.<br>• Develop and implement improved reporting systems to support executive-level decisions.<br>• Review and refine internal workflows to increase efficiency and scalability, leveraging tools like automation where applicable.<br>• Maintain high-quality data organization within systems such as Salesforce, Power BI, and project management tools.<br>• Support responsible investment reporting by preparing required documentation and reports.<br>• Analyze data trends to create scalable models for ongoing updates and ad hoc requests.
