<p>We are looking for a skilled <strong>part-time</strong> Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to hardware, software, and network systems.</p><p>• Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with stakeholders.</p><p>• Administer and maintain Active Directory, including user account changes and permissions.</p><p>• Provide support for Windows 10 and Windows 11 systems, ensuring optimal performance and functionality.</p><p>• Utilize PowerShell for scripting and automation tasks to streamline IT processes.</p><p>• Manage mobile devices and ensure proper configuration through Intune and other Mobile Device Management tools.</p><p>• Communicate effectively with team members and users, providing clear guidance and thorough support.</p><p>• Follow established protocols to ensure IT infrastructure reliability and security.</p><p>• Collaborate with other IT professionals to improve processes and implement solutions.</p><p>• Maintain detailed documentation of all support activities and system changes.</p>
<p>We are looking for an experienced ERP Director to lead strategic and technical initiatives across enterprise applications, data platforms, and custom development. This role requires a visionary leader who can bridge technology and business needs to deliver secure, scalable, and insight-driven solutions. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a comprehensive strategy for enterprise applications, custom software, and data platforms.</p><p>• Establish and enforce standards for application architecture, data pipelines, APIs, and system integrations.</p><p>• Collaborate with executive leadership to advise on application modernization and data-driven initiatives.</p><p>• Manage the lifecycle, performance, and enhancements of enterprise systems supporting key business functions such as finance, HR, and operations.</p><p>• Drive system upgrades, implementations, and optimizations for ERP platforms.</p><p>• Ensure seamless integration between ERP systems, custom applications, and data analytics platforms.</p><p>• Promote governance, scalability, and standardization across the application portfolio.</p><p>• Oversee the alignment of data and analytics strategies with business objectives.</p><p>• Lead teams in deploying enterprise applications and managing data platforms.</p><p>• Continuously evaluate emerging technologies to improve system performance and functionality.</p>
