9 results for Desktop Support Analystsystem Admin in Mount Prospect, IL

Desktop Support Analyst

Maywood, IL
onsite
Temporary
34.1 - 38.8 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Maywood, Illinois. In this long-term contract position, you will play a vital role in ensuring the efficiency and functionality of IT systems for a non-profit organization. Your expertise will be crucial in providing technical support, troubleshooting issues, and maintaining hardware and software to meet organizational needs. Responsibilities: • Reset passwords and address user access concerns to ensure smooth system functionality. • Diagnose and resolve technical issues related to hardware and software in a timely manner. • Collaborate with the Impact IT Team to support system-related tasks and organizational projects. • Set up and configure equipment such as projectors, computers, and other technology for meetings and presentations. • Develop, edit, and manage PowerPoint presentations for team briefings and stakeholder meetings. • Monitor and optimize system performance to ensure hardware and software run efficiently. • Provide support for virtual and physical meeting setups, catering to both internal teams and external stakeholders. • Offer occasional on-call support during night shifts to address urgent IT needs. • Maintain and update IT documentation, including system configurations, troubleshooting guides, and meeting setup instructions. • Adhere to government security standards and protocols in all IT operations.
2026-03-12T00:00:00Z

Help Desk/Desktop Support Analyst

Montgomery, IL
onsite
Temporary
27.7115 - 32.087 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a contract basis in Montgomery, Illinois. This role involves providing technical assistance to both warehouse and office users, ensuring seamless IT operations. The ideal candidate will have a strong background in user support across various levels and expertise in hardware, networking, and software troubleshooting. Responsibilities: • Deliver technical support for employees in both office and warehouse settings, addressing hardware, software, and network-related issues. • Respond promptly to user IT requests, logging and managing them through the ticketing system. • Configure and troubleshoot Windows 10/11 laptops, desktops, mobile devices, printers, and network devices. • Administer and resolve basic issues with Microsoft 365, ensuring smooth functionality. • Order and set up IT equipment for end users, maintaining accurate inventory records. • Create and update technical documentation to assist users and improve IT processes. • Promote cyber security best practices among users, ensuring adherence to company policies. • Provide expertise in warehouse systems, including packing, labeling, and printing equipment. • Collaborate with team members to resolve complex IT issues and improve system performance. • Support additional technologies such as Axis Camera Station, EnGenius WiFi access points, and Synology systems when needed.
2026-02-17T00:00:00Z

Desktop Support

Hinsdale, IL
onsite
Temporary
19.285 - 22.33 USD / Hourly
We are looking for a skilled Desktop Support specialist to join our team on a long-term contract basis in Oak Brook, Illinois. The ideal candidate will play a critical role in ensuring smooth operation and maintenance of desktop systems, contributing to the efficiency of our IT infrastructure. This position offers an excellent opportunity to work with cutting-edge technologies and deliver top-tier support in a dynamic environment. Responsibilities: • Provide technical assistance to end-users by resolving hardware and software issues. • Perform desktop imaging and ensure proper setup and configuration of workstations. • Troubleshoot and repair workstation hardware to maintain optimal functionality. • Install, configure, and support Microsoft Office 365 applications. • Manage and maintain systems running Microsoft Windows 10, ensuring reliability and security. • Collaborate with team members to identify and implement improvements for IT processes. • Document technical procedures and resolutions to enhance support efficiency. • Offer proactive solutions to prevent recurring technical issues. • Monitor system performance and address any concerns promptly. • Maintain inventory of hardware components and ensure proper allocation.
2026-03-12T00:00:00Z

Help Desk Analyst II

Chicago, IL
onsite
Contract / Temporary to Hire
42.25 - 50.5 USD / Hourly
We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This part-time role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail. Responsibilities:• Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth operations.• Troubleshoot and resolve problems related to Microsoft Windows 10 systems and Active Directory.• Manage service desk tickets efficiently, ensuring timely resolutions and accurate documentation.• Provide support for mobile device management, ensuring devices are configured and operating effectively.• Collaborate with team members to address IT concerns and implement solutions that align with business needs.• Maintain a detail-oriented and courteous approach while assisting end-users with technical problems.• Follow established protocols and procedures to ensure consistent and reliable IT support services.• Monitor and report recurring issues, offering recommendations to improve processes and prevent future problems.• Stay updated on emerging IT trends and technologies to enhance support capabilities.• Ensure compliance with company policies and security standards in all IT-related tasks.
2026-03-03T00:00:00Z

Systems Administrator

Schaumburg, IL
onsite
Temporary
45 - 55 USD / Hourly
We are looking for a skilled Systems Administrator to join our team on a contract basis in Schaumburg, Illinois. This role is ideal for someone who is detail oriented, excels in managing system operations and security, and provides exceptional support to end users. The position offers a balanced mix of help desk responsibilities and systems administration tasks, requiring expertise in Active Directory, Microsoft 365, and other related technologies. Responsibilities: • Manage and maintain Active Directory, including implementing security policies and configuring group policies. • Administer Microsoft 365 security and compliance tools, including Intune, to ensure data protection and system integrity. • Provide end-user support for Windows operating systems and Citrix technologies, addressing technical issues and resolving tickets. • Harden server operating systems by applying local and network security measures. • Troubleshoot and resolve system-related issues to minimize downtime and improve performance. • Collaborate with team members to enhance system functionality and implement best practices. • Monitor and maintain AWS technologies for efficient cloud-based operations. • Document processes and create guidelines for system maintenance and user support. • Conduct regular assessments of system security and compliance to identify areas for improvement. • Assist with the deployment and configuration of enterprise-level applications.
2026-02-25T00:00:00Z

Systems Security Administrator

Schaumburg, IL
onsite
Temporary
61.75 - 71.5 USD / Hourly
We are looking for an experienced Systems Security Administrator to join our team on a contract basis in Schaumburg, Illinois. In this role, you will focus on enhancing and maintaining identity and access management solutions, ensuring seamless integration and security across multiple platforms. The ideal candidate will have a strong technical background with hands-on experience in identity governance, system integration, and automation. Responsibilities: • Design, configure, and maintain Microsoft Entra ID tenants, implementing Single Sign-On (SSO) and Multi-Factor Authentication (MFA) to secure application access. • Manage the integration between Okta and Microsoft Entra ID, configuring Okta as an external identity provider and handling federated identity provisioning. • Configure and automate user provisioning for enterprise applications, including Slack, using Microsoft Entra ID. • Set up and manage user provisioning between Microsoft Entra ID and Google Cloud/Workspace environments, enabling seamless login with Microsoft credentials. • Develop and enforce Conditional Access Policies to ensure secure access based on user context, device compliance, and risk levels. • Utilize PowerShell, Microsoft Graph API, and Okta workflows to automate user lifecycle management and optimize repetitive tasks. • Troubleshoot complex authentication issues and resolve federation errors between integrated systems. • Document configuration processes and maintain detailed records for system setups and changes. • Provide technical support and act as the escalation point for advanced identity management challenges. • Collaborate with cross-functional teams to implement and refine identity governance strategies.
2026-03-12T00:00:00Z

IT Support Manager

Chicago, IL
onsite
Permanent
75000 - 85000 USD / Yearly
We are looking for an experienced IT Support Manager to oversee the technology infrastructure and operations within our non-profit organization in Chicago, Illinois. This role is instrumental in ensuring seamless IT services, fostering team collaboration, and maintaining compliance with security standards. The ideal candidate will be a strong leader with expertise in IT systems, project management, and healthcare-related technologies. Responsibilities: • Oversee daily IT operations, including server management, network security, and providing efficient help desk support to users. • Recruit, train, mentor, and lead a high-performing IT team, promoting collaboration and detail-oriented growth. • Develop and enforce policies for data security, backups, and disaster recovery, conducting regular audits to ensure compliance with industry standards. • Manage and execute IT projects such as software upgrades, hardware installations, and infrastructure improvements, ensuring timely and cost-effective delivery. • Evaluate and manage relationships with external vendors and service providers to optimize IT services. • Monitor system performance metrics, troubleshoot issues, and implement solutions to enhance operational efficiency. • Ensure all IT systems comply with healthcare regulations and organizational policies, maintaining robust cybersecurity protocols. • Supervise and maintain IT hardware, software, and medical devices, including tracking usage and scheduling maintenance. • Collaborate with healthcare experts to identify technology solutions that improve patient care and streamline operations.
2026-03-06T00:00:00Z

Senior Systems Administrator

Schaumburg, IL
onsite
Temporary
55 - 65 USD / Hourly
We are looking for an experienced Senior Systems Administrator to join our team in Schaumburg, Illinois. In this contract role, you will play a key part in managing and securing system environments while addressing user needs through effective troubleshooting and system administration. This position offers an excellent opportunity to work on a balanced mix of help desk and systems tasks. Responsibilities: • Manage and maintain Active Directory environments, including implementing security measures and optimizing server configurations. • Ensure compliance and security across Microsoft 365 platforms, including Intune, to protect organizational data. • Provide technical support and resolve user issues, handling a range of help desk tasks efficiently. • Administer and maintain Windows Server and Windows 10 systems, ensuring optimal performance and reliability. • Collaborate on the design and implementation of Citrix solutions for improved end-user computing experiences. • Utilize AWS technologies to support cloud-based infrastructure and services. • Develop and enforce group policies and local security policies to enhance system security. • Perform regular system audits and apply necessary updates to maintain compliance and functionality. • Troubleshoot complex technical issues across multiple platforms, ensuring timely resolution. • Assist in creating documentation and guidelines for system operations and user processes.
2026-02-25T00:00:00Z

PC Technician

Bridgeview, IL
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled PC Technician to join our team on a contract basis in Bridgeview, Illinois. This position involves providing technical support, troubleshooting hardware and software issues, and ensuring smooth operation of computer systems within a manufacturing environment. Bring your expertise in computer systems and problem-solving to help maintain efficiency and reliability. Responsibilities: • Diagnose and resolve technical issues related to computer hardware and software. • Perform routine maintenance and updates on computer systems to ensure optimal performance. • Install and configure software and hardware according to company standards. • Provide technical support to users, addressing concerns and answering questions about system functionality. • Maintain accurate records of repairs, installations, and system updates. • Collaborate with team members to identify and address recurring technical challenges. • Ensure systems comply with company policies and security protocols. • Set up and deploy new PCs and equipment as required. • Test and evaluate new hardware or software solutions for potential implementation. • Assist with network connectivity troubleshooting and basic server maintenance tasks.
2026-03-13T00:00:00Z