Records Manager Jobs in Mount Laurel, NJ

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Operations Manager

Harlesyville, PA
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
We are looking for an experienced Operations Manager to lead regional performance across multiple locations. This role is responsible for creating a high-performing operational environment that supports excellent customer service, strong financial results, and consistent execution of company standards. The ideal candidate will bring a hands-on leadership style, the ability to coordinate effectively with shared support teams, and a track record of improving efficiency across service-driven operations. Responsibilities:• Direct regional branch operations to maintain consistent service quality, operational discipline, and adherence to company expectations.• Collaborate with internal partners across human resources, finance, safety, sales, dispatch, customer care, marketing, and warehousing to keep branch operations aligned and well supported.• Guide service and installation leaders by providing coaching, performance oversight, and day-to-day operational direction.• Monitor scheduling, field execution, and service delivery to ensure work is completed efficiently and customers receive a dependable experience.• Manage operating results for the region by reviewing financial performance, tracking key metrics, and taking corrective action when needed.• Contribute to annual planning and budgeting activities while monitoring progress against business goals throughout the year.• Lead continuous improvement efforts that address workflow gaps, remove inefficiencies, and strengthen overall branch performance.• Help resolve escalated customer issues and work with support teams to improve communication, coordination, and customer satisfaction outcomes.• Promote a culture centered on accountability, safety, teamwork, and alignment with company values across all locations.• Serve as the operational connection between branch teams and corporate functions, helping implement policies, programs, and strategic initiatives effectively.
2026-10-30T00:00:00Z

Account Manager

Camden, NJ
onsite
Permanent / Full Time
70000 - 100000 USD / Yearly
Specialized client within the logistics industry is looking to staff an Account Manager to serve as the primary liaison between clients and internal transportation teams. This role will ensure efficient service deliveries, strong customer relationships, and ongoing improvements to transportation management operations. This Account Manager will oversee client-specific logistics programs, develop tailored processes, resolve operational challenges, and identify opportunities to enhance service quality and expand existing business relationships. How you will make an impact<ul><li> Manage day-to-day client relationships, serving as the main contact for transportation-related questions, service needs, and operational concerns</li><li>Educate clients and internal operations personnel on transportation management systems, procedures, and program requirements</li><li>Develop and implement strategies to streamline workflows, strengthen service performance, and improve the overall customer experience</li><li>Design and maintain customer-specific logistics processes covering shipment coordination, routing instructions, delivery appointments, shipment tracking, carrier selection, freight exceptions, spot-market transactions, and transportation optimization</li><li>Provide strategic recommendations and industry insights to help clients improve supply chain efficiency, control transportation costs, and maximize network performance</li><li>Prepare and lead quarterly business reviews, presenting performance metrics, operational updates, improvement initiatives, and recommendations to clients</li><li>Evaluate existing processes to identify service gaps, implement corrective actions, and introduce improvements that deliver measurable value</li><li>Build long-term client partnerships by identifying additional service needs, strengthening account retention, and pursuing opportunities to expand current business</li><li>Develop working relationships with internal departments, including Carrier Relations, Freight Audit and Payment, and Invoicing, to support seamless program execution</li><li>Identify opportunities to connect clients with additional company services and business units that can enhance their transportation networks and support organizational growth</li></ul>
2026-10-26T00:00:00Z

Account Manager

Brick, NJ
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO
2026-10-09T00:00:00Z

Office Manager

Wilmington, DE
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are seeking an experienced and proactive Office Manager to oversee daily office operations and ensure an efficient, productive workplace for our thriving client. The ideal candidate will have previous bookkeeping and payroll experience as they will perform accounts receivable/payable tasks, process payroll, maintain human resource records, assist with recruiting and building a candidate pipeline, coordinate office maintenance, manage vendor relationships, perform candidate onboarding, and manage office inventory. A strong background in HR and payroll is required. What you get to partake in:<ul><li>Manage and oversee day-to-day office operations.</li><li>Coordinate administrative activities and support internal teams as needed.</li><li>Maintain office systems, procedures, and organizational processes.</li><li>Identify opportunities to improve efficiency and help automate manual processes.</li><li>Manage office supplies, equipment, vendors, and facility-related needs.</li><li>Serve as a key point of contact for employees, vendors, and visitors.</li><li>Ensure office operations run smoothly while maintaining a professional and organized environment.</li></ul>
2026-10-26T00:00:00Z

4 results for Records Manager in Mount Laurel, NJ