<p>Benefits Highlights</p><ul><li>hybrid</li><li>PTO</li><li>Comprehensive medical, dental, and vision insurance.</li><li>401</li><li>Summer Fridays</li></ul><p>Responsibilities</p><ul><li>Manage and oversee audit, review, and other assurance engagements from planning through completion.</li><li>Supervise, coach, and develop audit staff and seniors.</li><li>Maintain strong client relationships and serve as a trusted advisor.</li><li>Identify and communicate accounting, auditing, and internal control issues to clients and engagement teams.</li><li>Coordinate engagement timelines, budgets, and staffing requirements.</li><li>Research and resolve complex accounting and auditing matters.</li><li>Participate in business development initiatives and client service opportunities.</li><li>Ensure engagements are completed efficiently while maintaining the highest quality standards.</li></ul><p><br></p>
<p>We are looking for an experienced Operations Manager to lead regional performance across multiple locations. This role is responsible for creating a high-performing operational environment that supports excellent customer service, strong financial results, and consistent execution of company standards. The ideal candidate will bring a hands-on leadership style, the ability to coordinate effectively with shared support teams, and a track record of improving efficiency across service-driven operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct regional branch operations to maintain consistent service quality, operational discipline, and adherence to company expectations.</p><p>• Collaborate with internal partners across human resources, finance, safety, sales, dispatch, customer care, marketing, and warehousing to keep branch operations aligned and well supported.</p><p>• Guide service and installation leaders by providing coaching, performance oversight, and day-to-day operational direction.</p><p>• Monitor scheduling, field execution, and service delivery to ensure work is completed efficiently and customers receive a dependable experience.</p><p>• Manage operating results for the region by reviewing financial performance, tracking key metrics, and taking corrective action when needed.</p><p>• Contribute to annual planning and budgeting activities while monitoring progress against business goals throughout the year.</p><p>• Lead continuous improvement efforts that address workflow gaps, remove inefficiencies, and strengthen overall branch performance.</p><p>• Help resolve escalated customer issues and work with support teams to improve communication, coordination, and customer satisfaction outcomes.</p><p>• Promote a culture centered on accountability, safety, teamwork, and alignment with company values across all locations.</p><p>• Serve as the operational connection between branch teams and corporate functions, helping implement policies, programs, and strategic initiatives effectively.</p>
<p>The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO</p>
We are looking for an experienced Office Manager to lead day-to-day administrative operations for a law firm in Philadelphia, Pennsylvania. This fully onsite position is ideal for someone who can keep office functions running smoothly while supporting attorneys, staff, and leadership across operational and people-related needs. The role calls for a hands-on individual with strong attention to detail who is comfortable managing facilities, coordinating vendors, assisting with human resources processes, and helping maintain effective office technology support.<br><br>Responsibilities:<br>• Direct daily office activities to ensure attorneys and staff receive consistent administrative and operational support.<br>• Lead scheduling and workforce coordination activities, including attendance oversight, timecard review, onboarding logistics, and communication of workplace policies.<br>• Supervise office support personnel, assign priorities, and maintain adequate coverage for front-office and administrative functions.<br>• Partner with leadership on employee relations matters, performance support, and training arrangements for staff development.<br>• Track office spending, help prepare budgets, review invoices for accuracy, and manage relationships with external service providers.<br>• Work with third-party technology partners to address equipment setup, system access, and general office technology needs.<br>• Provide administrative support for employee benefits processes, including enrollment assistance for medical, dental, and retirement plans.<br>• Contribute to business development efforts by coordinating marketing-related activities and helping maintain digital content such as website and social media updates.<br>• Participate in leadership meetings, document confidential discussion points, and share updates related to office operations and administrative priorities.