<p>We are looking for an Administrative Assistant to join a team on a long-term contract in Thorofare, New Jersey. This role will involve providing essential administrative support to the Human Resources department, ensuring smooth daily operations and contributing to employee engagement efforts. The ideal candidate should be detail-oriented, adaptable, and enjoy working in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative assistance to the HR department, including scheduling meetings and handling correspondence.</p><p>• Answer general employee inquiries with professionalism and accuracy.</p><p>• Assist in organizing and coordinating company events, including ordering supplies, setting up venues, and managing post-event clean-up.</p><p>• Support employee relations activities by maintaining documentation and assisting with related tasks.</p><p>• Manage data entry tasks and maintain accurate records using Microsoft Office applications, particularly Excel.</p><p>• Ensure compliance with workplace safety protocols, including wearing steel-toed shoes when in warehouse environments.</p><p>• Collaborate with internal teams to facilitate smooth communication and operational efficiency.</p><p>• Handle receptionist duties, such as answering inbound calls and greeting visitors.</p><p>• Work effectively in a manufacturing environment and adapt to warehouse settings as needed.</p>
<p>We are looking for a detail-oriented Administrative Assistant to join our team in the Matawan, New Jersey area. This role will primarily focus on supporting project managers and ensuring seamless coordination of services and schedules. The ideal candidate will bring strong organizational skills, effective communication abilities, and a proactive approach to administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Gather and review necessary documentation to ensure projects and services meet required standards.</p><p>• Monitor and update the status of service orders using Smart Sheets to maintain accurate progress tracking.</p><p>• Coordinate schedules and communicate updates to project managers to ensure smooth service delivery.</p><p>• Provide comprehensive administrative support to project managers, assisting with day-to-day operations.</p><p>• Manage email communications and correspondence related to project coordination and scheduling.</p><p>• Keep accurate records and ensure documentation is properly maintained for all projects.</p><p>• Collaborate with cross-functional teams to streamline administrative processes and improve efficiency.</p><p>• Address scheduling conflicts and resolve issues to maintain project timelines.</p><p><br></p>
<p>We are seeking a reliable and detail-oriented Front Desk Assistant to support our office on a short-term contract basis through the end of the month. This part-time role provides an opportunity to work in a professional and supportive property management environment.</p><p><br></p><p>Responsibilities:</p><p>• Answer incoming calls and direct them to the appropriate property manager or department.</p><p> • Greet and assist visitors, tenants, and vendors in a courteous and professional manner.</p><p> • Receive, sort, and distribute mail and deliveries promptly.</p><p> • Keep the reception area clean, organized, and presentable at all times.</p><p> • Perform general administrative duties including filing, data entry, and scanning.</p><p> • Assist with tenant communications and coordination of maintenance requests.</p><p> • Help schedule appointments and manage office calendars.</p><p> • Monitor office supply inventory and assist with reordering when needed.</p><p> • Provide additional clerical and coordination support as required.</p>
<p>We are looking for a <strong>PART TIME </strong>Administrative Assistant with strong attention to detail to support executive-level operations in a fast-paced environment. Based in Princeton, New Jersey, this contract position requires exceptional organizational skills and the ability to manage multiple priorities effectively. The ideal candidate will excel in communication, scheduling, and administrative tasks to ensure smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage executive calendars, including scheduling meetings and appointments.</p><p>• Facilitate conference calls and ensure proper documentation of discussions.</p><p>• Prepare accurate meeting minutes and distribute them to relevant stakeholders.</p><p>• Handle email correspondence with precision and timeliness.</p><p>• Utilize Microsoft Office Suite to create reports, presentations, and other required documents.</p><p>• Organize and maintain records, files, and documentation for easy access.</p><p>• Provide general administrative assistance to executives, ensuring efficient workflow.</p><p>• Assist in planning and executing meetings, conferences, and other events.</p>
We are looking for a dedicated Office Assistant to join our team on a contract basis in Cranbury, New Jersey. This role involves providing essential administrative and clerical support to ensure smooth daily operations. Ideal candidates will possess strong organizational skills and attention to detail.<br><br>Responsibilities:<br>• Perform document scanning and ensure files are accurately digitized and organized.<br>• Handle various clerical tasks, including filing, data entry, and correspondence.<br>• Assist with order entry processes to maintain accurate records and streamline operations.<br>• Utilize SAP software to manage and update relevant business information.<br>• Support the team by managing routine administrative duties and addressing operational needs.<br>• Maintain a well-organized workspace and uphold office standards.<br>• Communicate effectively with team members to facilitate workflow and resolve issues.<br>• Prioritize tasks and manage multiple assignments efficiently.<br>• Collaborate with other departments to ensure seamless coordination of activities.
We are looking for a skilled Legal Secretary to join our team on a contract basis in Hamilton, New Jersey. This role offers an exciting opportunity to provide critical administrative and legal support within the dynamic field of personal injury litigation. The ideal candidate will bring strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct client intake and gather necessary medical records to support legal cases.<br>• Prepare and draft pleadings, discovery demands, responses, and motions with precision.<br>• File documents electronically with State and Federal courts using appropriate systems.<br>• Monitor deadlines and ensure all tasks are completed within the required timeframes.<br>• Coordinate schedules for attorneys, mediations, court appearances, settlement meetings, and trials.<br>• Collaborate with witnesses and other law firms to organize depositions and trial testimonies.<br>• Perform administrative tasks such as scanning, copying, filing, mailing, and handling general office duties.<br>• Draft and proofread legal documents, correspondence, and reports to ensure accuracy.<br>• Process expense reimbursements and service invoices as required.<br>• Prepare settlement disbursement reports and manage departmental mail efficiently.
Job Title: Executive Assistant to President — On-Site (Delaware)<br><br>Company: Confidential Technology & Services Company<br><br>Location: Delaware — On-site<br><br>Employment Type: Full-time, Exempt (Salary), $70,000 - $110,000/Year<br><br>Keys: 8+ years of experience providing senior executive support + Project Management, experience in technology environment a plus.<br><br><br><br>About the Role<br><br><br><br>We are seeking a seasoned Executive Assistant to support the President of a fast-moving technology and services organization. This role is a high-impact, hands-on partner to the President and will combine tactical calendar and travel management with strategic project coordination, cross-functional program oversight, and confidential communications support. You’ll translate executive priorities into clear action across the business and ensure timely follow-through.<br><br><br><br>What You’ll Do<br><br><br><br>Manage the President’s complex calendar and commitments with strategic prioritization.<br>Arrange domestic and international travel logistics and itineraries.<br>Prepare comprehensive briefing materials, meeting agendas, and decision frameworks.<br>Attend key meetings; capture decisions, action items, owners, and deadlines; and provide real-time executive summaries.<br>Serve as the President’s eyes and ears across the organization — identify trends, risks, and opportunities and proactively escalate issues with proposed solutions.<br>Maintain a centralized action tracking system and follow up to ensure commitments are completed.<br>Coordinate cross-departmental projects, especially those involving IT, engineering, platform operations, and technology partnerships.<br>Handle sensitive and confidential information with discretion and professionalism.<br><br><br>What We’re Looking For<br><br><br><br>8+ years of experience providing senior executive support.<br>Proven ability to manage complex, ambiguous situations with minimal supervision.<br>Exceptional written and verbal communication skills; able to synthesize complex information for diverse audiences.<br>Strong project/program management skills — comfortable tracking multiple initiatives and driving accountability.<br>Advanced proficiency in Microsoft Office (PowerPoint, Excel, Word).<br>Excellent organizational skills and ability to manage competing priorities.<br>Strong interpersonal presence; ability to build credibility and influence across all levels.<br><br><br>Preferred<br><br><br><br>Experience supporting a Group President, CEO, or similarly senior leader.<br>Background in financial services or technology organizations.<br>Familiarity with collaborative/productivity tools such as Slack, Jira/Shortcut, Figma, and Salesforce.<br><br><br>Why Join Us<br><br><br><br>Be a core partner to senior leadership at a technology-focused organization.<br>High-visibility role with meaningful impact on strategy and execution.<br>Collaborative, fast-paced environment where initiative and ownership are rewarded.<br><br><br>Equal Opportunity<br><br><br><br>We are an equal opportunity employer and welcome applicants from all backgrounds. Reasonable accommodations are available for candidates with disabilities.<br><br><br><br>How to Apply<br><br><br><br>Please submit your resume and a brief cover letter highlighting relevant executive support and program management experience via LinkedIn Easy Apply or to the contact method listed on this posting.
<p>Robert Half is looking for an Administrative Assistant to join our client's team in South Jersey. In this role, you will provide essential support to ensure smooth operations, with a focus on client coordination, project documentation, and administrative tasks. This position is ideal for someone who thrives in a dynamic environment and enjoys collaborating with both internal teams and clients.</p><p><br></p><p>Responsibilities:</p><ul><li>Take comprehensive notes during client meetings, documenting decisions and action items clearly and efficiently.</li><li>Prepare and share meeting documentation, proposals, and follow-up communications to ensure seamless client engagement.</li><li>Provide administrative and project coordination support to the Director of Sales and Operations.</li><li>Keep client files, project records, and spreadsheets updated and organized for easy access.</li><li>Assist in creating high-quality presentations, detailed reports, and schedules for both clients and internal teams.</li><li>Coordinate with team members to address client needs effectively and maintain high standards of service.</li></ul>
<p>Growing company located in the South Central New Jersey area is looking to staff an Assistant Controller with private equity-backed company experience. This Assistant Controller will oversee the company’s accounting operations and financial reporting while ensuring accurate financial records, compliance with regulatory requirements, and effective internal controls. In this role, you will be responsible for creating annual budgets, overseeing the month end close process, providing variance analysis, expense forecasting, general ledger maintenance, financial reporting, auditing, ensuring compliance with GAAP and other regulatory requirements, facilitating training and development opportunities, tax planning, and overseeing the integration of acquisitions into accounting systems. The ideal Assistant Controller for this role must have knowledge of GAAP, current industry trends, and excellent auditing skills.</p><p> </p><p>Your responsibilities</p><p>· Oversee the daily cash flow process</p><p>· Prepare financial packages</p><p>· Coordinate the quarter, month, year-end process</p><p>· Budgeting & Forecasting</p><p>· Conduct internal audits</p><p>· Design and implement effective internal controls</p><p>· Account Reconciliation</p><p>· Prepare financial statements</p><p>· Implement process improvement where needed</p><p>· Prepare financial audits and review with external auditors</p>
<p>We are working on a confidential search for an Administrative Assistant with real estate/leasing expertise. This Administrative Assistant will maintain and update internal records, draft and distribute internal and external communications, prepare meeting materials, create event agendas, coordinate travel arrangements, draft tenant documents, cover the reception area as needed, and assist other staff with administrative tasks. The ideal Administrative Assistant will be essential in ensuring the smooth coordination of tenant communications, lease documentations, and all clerical requests.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Coordinate conference calls</p><p>· Prepare leasing reports/statements</p><p>· Calendar Management</p><p>· Benefits Administration</p><p>· Draft internal/external correspondence</p><p>· Point of contact for outside vendors</p><p>· Provide research as needed</p>
<p>State of the art company seeks an Admin/Project Assistant with human resources expertise. In this role, you will assist with data entry, drafting email correspondence, proofreading and formatting internal documents, assisting with maintaining vendor records, overseeing meeting coordination, assisting with providing human resource support, reconcile vendor invoicing, processing expense reports, maintaining office inventory, and assist with software troubleshooting as needed. In this Admin/Project Assistant role, you will keep aligned with compliance by following general accounting policies and procedures. We are looking for someone with excellent multitasking abilities and high attention to detail.</p><p><br></p><p>Responsibilities </p><p>· Assist with administrative support</p><p>· Data Entry/Scanning/Phones</p><p>· Organize office operations and procedures</p><p>· New Hire Onboarding Preparation</p><p>· Internal and external office events</p><p>· Building strong vendor relationships</p><p>· Maintain internal file/record keeping system</p><p>· Calendar Management</p><p>· Handle incoming and outgoing mail/packages</p><p>· Assist with marketing projects as needed</p>
<p>We are looking for an experienced Executive Assistant to join our team located in the Greater Philadelphia Region. As an Executive Assistant you will be provide comprehensive administrative support, including execution of special projects, assist with meeting coordination, planning, and preparation by creating presentations for team members.</p><p><br></p><p>What you get to do every single day:</p><p>· Process expense reports, ensuring accuracy, compliance with established policies, and timely reimbursement.</p><p>· Manage senior leadership calendars, coordinate meetings across multiple time zones, and arrange travel logistics.</p><p>· Support client-related events, meetings, and presentations, including handling logistics and preparing materials.</p><p>· Coordinate and collaborate with internal departments such as Finance, Compliance, and Asset Management.</p><p>· Prepare, proofread, and edit job arrangement documents in accordance with organizational standards.</p><p>· Process and track engagement letters using e-signature platforms.</p><p>· Maintain and administer entries in client acceptance portals for new and ongoing engagements, ensuring all submissions are complete, accurate, and compliant.</p><p>· Generate and distribute reports for client engagement teams as needed.</p><p>· Prepare and track business development reports and activities for senior leaders.</p><p>· Provide front desk and reception support as needed, including greeting visitors, answering and directing calls, managing incoming mail, and supporting general office tasks.</p><p><br></p><p><br></p><p><br></p>
We are looking for a detail-oriented Administrative Assistant to support daily operations and ensure seamless workflow within our organization. This role is ideal for someone with healthcare experience who thrives in a fast-paced environment and can manage multiple tasks efficiently. Your contributions will play a vital role in maintaining organization and supporting business growth.<br><br>Responsibilities:<br>• Manage inbound and outbound calls with professionalism and efficiency.<br>• Coordinate schedules and appointments using calendar management tools.<br>• Perform data entry and maintain accurate records of administrative tasks.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Assist with ordering office supplies and maintaining inventory.<br>• Provide receptionist support by greeting visitors and managing front desk duties.<br>• Scan and organize documents for easy access and record-keeping.<br>• Support business development efforts by preparing materials and coordinating meetings.<br>• Maintain basic office functions, ensuring a well-organized and productive environment.<br>• Collaborate with team members to streamline administrative processes.
<p>Wilmington Delaware firm is looking to staff a dynamic and highly organized Executive Administrative Assistant to support their executive team and ensure the smooth operation of the office. As the Executive Assistant/ Office Admin, you will provide general office support, manage calendars and schedule appointments, own the travel coordinator process, maintain and update client files, receive and sort incoming mail/deliveries, assist with basic accounting tasks as needed, greet visitors, and assist with ad hoc projects. The ideal candidate for this role should have excellent communication and interpersonal skills and be proficient with Microsoft Office Suite applications.</p><p><br></p><p>Primary Responsibilities</p><p>· Oversee office supply inventory</p><p>· Process client invoices</p><p>· Calendar Management</p><p>· Monitor expenses</p><p>· Answer incoming phone calls</p><p>· Draft email correspondence and create presentations</p><p>· POC to outside vendors</p><p>· Identify areas for process improvements</p><p>· Maintain petty cash</p><p>· Provide reports to management</p>
Corporate Governance Secretary<br><br>We are seeking a detail-oriented and highly organized Corporate Governance Secretary to support the legal and executive teams in ensuring compliance with corporate governance requirements and maintaining accurate records. This role will play a key part in facilitating board operations, regulatory filings, and corporate recordkeeping, while also providing financial and administrative support.<br><br>Key Responsibilities:<br><br>Prepare and maintain corporate records, board minutes, resolutions, and statutory filings in accordance with governance standards and regulatory requirements.<br><br>Draft, review, and process governance-related documents, corporate policies, amendments, and correspondence with directors, officers, and outside counsel.<br><br>Oversee trust and escrow account activity, including reconciliations, reporting, and coordination with accounting and tax functions.<br><br>Manage administrative governance functions, including preparation of board materials, shareholder communications, mailings, and records management.<br><br>Act as a liaison between the board of directors, executive leadership, and external stakeholders to ensure timely flow of information and compliance with governance obligations.
<p>We are looking for an experienced Executive Assistant to join our team in Red Bank, New Jersey. This is a Contract to permanent position, offering the opportunity for long-term growth within the organization. The ideal candidate will provide high-level administrative support and ensure seamless operations in a detail-oriented and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage complex calendars, ensuring all appointments and meetings are scheduled efficiently.</p><p>• Arrange and coordinate travel itineraries, including booking flights, accommodations, and transportation.</p><p>• Prepare and organize materials for executive meetings, ensuring all documentation is accurate and complete.</p><p>• Handle confidential information with discretion and maintain detail-oriented communication at all times.</p><p>• Support plastic surgery-related administrative tasks, including patient scheduling and documentation.</p><p>• Collaborate with internal teams to ensure smooth day-to-day operations.</p><p>• Monitor and approve time tracking processes, ensuring compliance with company policies.</p><p>• Adapt to flexible working hours when required, accommodating occasional extended schedules.</p><p>• Utilize Microsoft Office tools to create reports, presentations, and correspondence.</p><p>• Maintain a proactive approach to identifying and solving administrative challenges.</p>
We are looking for an experienced Litigation Legal Assistant to join our team in Allentown, Pennsylvania. This is a Contract to permanent position, offering an opportunity for detail-oriented growth in a dynamic legal environment. The ideal candidate will possess strong organizational skills and have a solid background in civil litigation procedures.<br><br>Responsibilities:<br>• Manage electronic filing processes for both Pennsylvania state courts and federal courts, ensuring accuracy and compliance.<br>• Coordinate and maintain litigation calendars, including deadlines, hearings, and other key dates.<br>• Prepare and submit court filings in accordance with legal requirements and procedural guidelines.<br>• Provide comprehensive litigation support, including drafting documents, organizing case materials, and communicating with relevant parties.<br>• Assist attorneys with trial preparation, including gathering evidence, arranging exhibits, and maintaining schedules.<br>• Monitor case progress and ensure all deadlines are met by tracking important dates and updating schedules.<br>• Conduct detailed reviews of legal documents to ensure accuracy and completeness.<br>• Communicate effectively with courts, clients, and other parties involved in legal proceedings.<br>• Maintain organized records and files for ongoing and closed cases.<br>• Collaborate with team members to ensure seamless workflow and adherence to legal standards.
<p>We have partnered with one of our stable clients on their search for a highly organized Executive Assistant to support their executive team and ensure the smooth operation of the office. As the Executive Assistant, you will provide general office support, manage calendars and schedule appointments, own the travel coordinator process, maintain and update client files, receive and sort incoming mail/deliveries, assist with basic accounting tasks as needed, greet visitors, and assist with ad hoc projects. The ideal candidate for this role should have excellent communication and interpersonal skills and be proficient with Microsoft Office Suite applications.</p><p><br></p><p>Primary Responsibilities</p><p>· Manage and maintain executives’ schedules, appointments, and travel arrangements</p><p>· Prepare and edit internal/external correspondence, reports, and presentations</p><p>· Handle confidential documents </p><p>· Primary POC between executives and internal/external stakeholders</p><p>· Assess financial reports</p><p>· Perform general office duties such as ordering supplies and maintaining office organization </p><p>· Assist in the preparation of board materials, executive reports, and strategic documents</p><p>· Track, audit and reconcile expense reports and budgets</p><p>· Answering incoming phone calls</p><p>· Identify areas for process improvements</p>
<p>Financial Services company seeks an Executive Assistant with prior experience working within a financial institution supporting executives. This Executive Assistant will provide a high-level of administrative support while preparing correspondence/reports/presentations, maintaining executive schedules, screening and prioritizing emails/calls/requests, managing expense reports, coordinating logistics for meetings/events/conferences, and supporting project management efforts by tracking deadlines, deliverables, and progress. The ideal candidate for this role should have proven experience supporting basic accounting activities, outstanding organizational and interpersonal skills, excellent time management abilities and have advanced knowledge of Microsoft Office Suite applications.</p><p> </p><p>What you get to do daily</p><p>· Coordinate executive communications</p><p>· Prepare internal and external corporate documents</p><p>· Calendar Management</p><p>· Prepare weekly reports</p><p>· Draft meeting agendas</p><p>· Distribute incoming mail/packages</p><p>· Travel Arrangements</p><p>· Order and maintain inventory of office supplies</p><p>· Assist with property management activities</p><p>· Benefit Administration</p><p>· Assist with accounts payable/receivable transactions</p><p>· Special errands as needed</p>
<p>Prestigious firm located in the Greater Wilmington Delaware area seeks a Tax Manager with expertise working with high-net-worth businesses or individuals. The Tax Manager will be responsible for answering and researching legal/trust related tax inquiries, ensuring compliance with tax laws, managing tax-related matters, advising on tax strategies for trust accounts/estates/etc., preparing and filing federal, state and local tax returns for trust/estates/individuals, providing technical assistance when needed, and collaborating with legal and investment professionals to address tax implications and transactions. To be successful in this role, the Tax Manager must have in-depth knowledge of tax laws and regulations, strong analytical and problem solving skills, and the ability to manage multiple priorities and meet deadlines.</p><p><br></p><p>What you get to do everyday</p><p>· Timely preparing and filing of all tax returns</p><p>· Identify and mitigate tax risks</p><p>· Review tax returns and quarterly/yearly projections</p><p>· Develop tax strategies</p><p>· Assist with international tax and transfer pricing</p><p>· Implement best practices and improvements</p><p>· Coordinate tax audits</p><p>· Review and process Form 1041</p><p>· Review staff tax transactions</p><p>· Oversee special tax related projects</p>
<p>We are looking for an experienced <strong>PART TIME</strong> Executive Assistant to join our team in Hamilton, New Jersey. In this long-term contract role, you will support senior executives by ensuring seamless day-to-day operations and managing key administrative functions. This position requires exceptional organizational skills, proactive problem-solving, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and organize executive calendars, ensuring all appointments and meetings are scheduled accurately.</p><p>• Arrange complex travel plans, including flights, accommodations, and itineraries, while adhering to budget guidelines.</p><p>• Facilitate executive meetings by preparing agendas, taking detailed notes, and ensuring follow-up actions are completed.</p><p>• Build and manage relationships with vendors, ensuring efficient service delivery and contract compliance.</p><p>• Coordinate corporate events, including planning logistics, managing budgets, and overseeing event execution.</p><p>• Handle database administration tasks, maintaining accurate and up-to-date records.</p><p>• Act as a liaison between executives and internal teams, ensuring effective communication and collaboration.</p><p>• Monitor and prioritize incoming communications, such as emails and phone calls, to address urgent matters promptly.</p><p>• Prepare reports, presentations, and other documents as requested by executives.</p><p>• Ensure confidentiality and security of sensitive information at all times.</p>
<p>Robert Half is currently working a client on their search for an Office Administrator with experience working in a public accounting firm. This candidate will oversee day-to-day administrative tasks, coordinating office activities and providing HR support. Duties for this role will consist of: sorting and distributing incoming and outgoing mail and packages, drafting and sending internal office communications, calendar management, preparing tax return packages for signature, maintaining electronic and hard copy files, coordinating office maintenance and repairs, assisting with basic bookkeeping transactions, processing payroll/timecards, conducting phone screens and maintaining the upkeep/cleanliness of the office. The ideal Office Administrator for this role should have outstanding communication and interpersonal skills, excellent organizational skills, and strong multi-tasking capabilities. </p><p><br></p><p>· Coordinate office tasks</p><p>· Greet and assist visitors</p><p>· Order office supplies</p><p>· Maintain client records</p><p>· Calendar Management</p><p>· Process incoming mail and packages</p><p>· Answer and direct incoming calls</p><p>· Draft email and written correspondence</p><p>· Assist with billing and bookkeeping activities</p>
We are looking for an experienced Administrative Coordinator to join our team on a contract basis in Princeton, New Jersey. In this role, you will play a key part in maintaining donor records, supporting communication workflows, and ensuring data accuracy while collaborating with various teams to meet organizational goals. This position offers an excellent opportunity to contribute to meaningful projects in a dynamic and detail-oriented environment.<br><br>Responsibilities:<br>• Update and maintain donor records, ensuring all constituent information is accurate and confidential.<br>• Conduct regular audits of the donor database to uphold data quality and reliability.<br>• Prepare, review, and send donor acknowledgment letters, pledge reminders, and other communications.<br>• Collaborate with team members to create targeted mailing lists and data exports for outreach and events.<br>• Act as a backup for gift entry tasks and assist with special projects as assigned by leadership.<br>• Generate routine and customized reports for internal teams and leadership, supporting reporting needs for audits and year-end processes.<br>• Coordinate workflows related to donor communications, ensuring timely follow-up and strategic engagement.<br>• Work closely with staff to meet deadlines and support organizational communication strategies.
Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate detail oriented development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a detail oriented, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
<p>We are seeking a detail-oriented and compassionate <strong>Enrollment Specialist</strong> to manage the intake and enrollment process for individuals seeking non-medical home care services. This role involves working closely with participants, caregivers, and partner organizations to ensure smooth onboarding and compliance with program requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct initial assessments and intake meetings with new participants and caregivers.</li><li>Complete and process all required documentation accurately and promptly.</li><li>Coordinate with office staff to ensure proper follow-up and case management.</li><li>Maintain organized case notes and records for compliance purposes.</li><li>Monitor participant service plans and eligibility requirements for home and community-based programs.</li><li>Serve as a liaison between participants, caregivers, and external agencies to resolve issues and ensure timely services.</li><li>Advocate for participants who need additional support or assistance navigating program requirements.</li><li>Attend follow-up visits and meetings as needed.</li><li>Ensure adherence to all applicable regulations and organizational standards.</li></ul>
