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33 results for Help Desk Analyst Ii in Mount Laurel, NJ

Help Desk Analyst II
  • King of Prussia, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a skilled and motivated Help Desk Analyst II to join our team in King of Prussia, Pennsylvania. In this contract-to-permanent position, you will provide technical support for end users and ensure the functionality and security of hardware, software, and peripherals within our organization. If you excel in troubleshooting, have a proactive approach to problem-solving, and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently.<br>• Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals.<br>• Offer guidance and troubleshooting for Office 365 applications to enhance user experience.<br>• Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance.<br>• Set up and support audio-visual systems in corporate environments.<br>• Maintain accurate asset management records for mobile devices, desktops, and laptops.<br>• Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups.<br>• Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively.<br>• Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records.<br>• Participate in project tasks and provide suggestions to improve processes and workflows.
  • 2026-01-13T15:18:40Z
Help Desk Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
  • 2025-12-18T19:50:12Z
Help Desk Analyst
  • South Plainfield, NJ
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • We are looking for a Help Desk Analyst to join our team in South Plainfield, New Jersey. In this role, you will serve as a vital resource for resolving technical issues and ensuring optimal system performance. Your expertise will contribute to maintaining smooth operations by addressing hardware and software challenges and supporting users effectively.<br><br>Responsibilities:<br>• Maintain detailed records of customer inquiries and provide timely resolutions.<br>• Develop and update self-service documentation to assist users with common technical issues.<br>• Identify and resolve hardware and software malfunctions by troubleshooting and diagnosing problems.<br>• Review call logs to uncover recurring issues and propose solutions to address them.<br>• Test and assess new technologies to enhance current systems and processes.<br>• Generate performance reports to evaluate system usage and identify areas for improvement.<br>• Collaborate with technical teams and departments to resolve complex, large-scale technical challenges.<br>• Deliver clear technical support and guidance to users for managing system-related issues.<br>• Update and maintain IT procedural documentation to ensure consistency and accuracy.<br>• Install and configure computer systems and applications to meet company requirements.
  • 2026-01-08T14:43:54Z
Desktop Support Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a dedicated Desktop Support Analyst to join our team in the Jersey area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
  • 2026-01-07T19:38:38Z
Sr. Financial Analyst
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization.</p><p> </p><p>Major Responsibilities</p><p>·      Analysis of financial and operations processes</p><p>·      Prepare reporting packages</p><p>·      Assist in closing process</p><p>·      Identify potential financial risks</p><p>·      ROI analysis</p><p>·      Compliance Management</p><p>·      Ad hoc projects</p><p>·      Develop and maintain financial reports in internal database</p><p>·      Annual Budgets/Monthly Forecast</p>
  • 2026-01-12T17:58:54Z
Business Analyst II (Contractor)
  • West Chester, PA
  • onsite
  • Temporary
  • 44.00 - 45.00 USD / Hourly
  • We are looking for a skilled Business Analyst II to join our team on a long-term contract basis in West Chester, Pennsylvania. This position focuses on identifying and mitigating high-risk payment activity across various business lines. The ideal candidate will play a key role in investigating transaction patterns, implementing fraud prevention measures, and collaborating with security teams to address vulnerabilities effectively.<br><br>Responsibilities:<br>• Investigate and analyze payment activity to identify high-risk transactions and patterns.<br>• Administer fraud controls and account settings using internal and third-party tools.<br>• Conduct self-directed research into account activity, linking fraud trends across business areas.<br>• Present findings and insights to internal teams and business partners to support decision-making.<br>• Collaborate with security-focused teams to share information and feedback on specific investigations.<br>• Provide recommendations to enhance existing processes and tools for better fraud prevention.<br>• Identify large-scale fraud patterns and deliver actionable insights for team mitigation strategies.<br>• Offer feedback on reporting tools and rules administration to reduce risk exposure.<br>• Utilize platforms like CyberSource and Tableau for fraud analysis and reporting.<br>• Perform other tasks as required to support fraud prevention and risk management efforts.
  • 2026-01-16T17:48:59Z
Desktop Support Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support.</p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
  • 2026-01-07T19:58:42Z
Desktop Support Analyst
  • Warren, NJ
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 36.10 USD / Hourly
  • The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities:                                                                                                                         Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
  • 2026-01-02T16:33:40Z
Desktop Support Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p>We are looking for a dedicated Desktop Support Analyst to join our team in New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and enhance network and security systems to ensure optimal performance and reliability.</p><p>• Provide consistent support for hardware and software across multiple locations.</p><p>• Collaborate with the IS& T Manager to align technical operations with business strategies.</p><p>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.</p><p>• Respond promptly to critical on-call support needs, including nights and weekends.</p><p>• Troubleshoot and resolve technical issues efficiently to minimize downtime.</p><p>• Implement configuration management practices to streamline technology processes.</p><p>• Manage and support Active Directory accounts and permissions.</p><p>• Ensure proper backup procedures are in place and functioning effectively.</p><p>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.</p>
  • 2026-01-07T19:03:59Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team on a contract basis. Based in Philadelphia, Pennsylvania, this role involves providing hands-on technical support for hardware and software installations, configurations, and troubleshooting. The ideal candidate will have expertise in Windows operating systems and a strong commitment to ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver onsite support for the setup and configuration of new Windows PC hardware to replace existing systems.<br>• Decommission outdated PC hardware in a secure and efficient manner.<br>• Perform operating system installations and ensure compatibility with Windows 10 and 11.<br>• Join computers to the appropriate domain and configure network settings.<br>• Install and configure software applications as required.<br>• Transfer user profile settings and data to new devices.<br>• Map network drives and ensure proper access to shared resources.<br>• Set up and configure printers and other peripherals on user systems.<br>• Customize user preferences to align with individual requirements.<br>• Securely erase data from hard drives to maintain confidentiality.
  • 2026-01-05T18:48:42Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
  • 2026-01-07T13:19:13Z
Desktop Support Analyst
  • West Chester, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
  • 2026-01-07T13:19:13Z
AR Analyst
  • Bethlehem, PA
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a meticulous and driven Accounts Receivable Analyst to join our finance team in Bethlehem, Pennsylvania. In this role, you will play a key part in managing customer accounts, ensuring timely collections, and contributing to accurate financial reporting. Collaborating across departments, you’ll focus on improving AR processes and maintaining compliance with accounting standards.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Analyze customer accounts to support the timely collection of outstanding balances.</p><p>• Prepare and reconcile aging reports to identify trends, risks, and opportunities for improvement.</p><p>• Investigate and resolve discrepancies related to invoices, deductions, short payments, and chargebacks.</p><p>• Assist with month-end close activities, including reconciliations and reporting.</p><p>• Monitor customer payment behaviors and contribute to credit risk assessments.</p><p>• Partner with Sales and Customer Service teams to address billing and account-related issues.</p><p>• Ensure adherence to internal controls, company policies, and accounting standards.</p><p>• Participate in initiatives to improve AR processes and enhance system efficiency.</p><p>• Provide documentation and respond to inquiries during audits.</p>
  • 2026-01-16T01:18:53Z
Cyber Security Analyst
  • Bethlehem, PA
  • onsite
  • Temporary
  • 38.00 - 44.00 USD / Hourly
  • <p>We are looking for a skilled Cyber Security Analyst to join our team in Bethlehem, Pennsylvania. In this long-term contract role, you will be responsible for managing and maintaining cybersecurity tools and systems to protect sensitive data and ensure system integrity. Collaborating closely with IT teams and external vendors, you will play a vital role in safeguarding information systems and supporting business operations.</p><p><br></p><p>Responsibilities:</p><p>Oversee the daily operations and management of cybersecurity tools, including log management systems, endpoint detection and response agents, firewalls, vulnerability management systems, zero trust solutions, and remote access systems.</p><p>Monitor and maintain the performance, reliability, and security of cybersecurity infrastructure to support business needs.</p><p>Collaborate with the Infrastructure team to identify, address, and resolve cybersecurity issues or incidents impacting systems.</p><p>Develop, implement, and maintain cybersecurity policies, standards, and procedures in alignment with governance frameworks and best practices. Provide technical guidance and support to IT and OT teams regarding cybersecurity technologies and solutions.</p><p>Conduct regular assessments of cybersecurity tools and systems to ensure optimal functionality and compliance.</p><p>Stay updated on emerging cybersecurity trends and recommend enhancements to the existing infrastructure.</p><p>Coordinate with vendors and third-party providers to ensure effective implementation and operation of cybersecurity solutions.</p><p>Perform vulnerability assessments and work to mitigate risks within the organization’s network and systems</p>
  • 2026-01-15T14:54:17Z
Financial Planning Analyst
  • Philadelphia, PA
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p><strong>Overview:</strong></p><p>The Financial Planning Associate will work closely with advisors to support clients' wealth management and financial planning needs. This role involves managing account administration, preparing investment proposals, performance reviews, and delivering comprehensive financial planning materials.</p><p><strong>Core Responsibilities:</strong></p><ul><li>Assist in preparing monthly and quarterly performance reports.</li><li>Monitor and update client investment asset allocations.</li><li>Conduct research and due diligence on investment options, including mutual funds, ETFs, and alternative investments.</li><li>Prepare meeting materials for advisors and clients.</li><li>Assist with quarterly tax projections and review/prepare select income tax returns (e.g., Form 1040).</li><li>Support estate planning strategies and wealth transfer plans for clients.</li><li>Manage financial transaction requests and client account movements (e.g., wires, trades).</li></ul><p><br></p><p><strong>Skills:</strong></p><ul><li>Detail-oriented and organized with the ability to manage priorities effectively.</li><li>Strong communicator, with experience writing client communications and interacting with clients.</li><li>Self-motivated team player who reliably follows through on responsibilities.</li></ul><p><br></p>
  • 2026-01-02T12:43:59Z
Product Support Specialist
  • Bridgewater, NJ
  • remote
  • Permanent
  • 92000.00 - 110000.00 USD / Yearly
  • <ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
  • 2025-12-18T19:50:12Z
Data Warehouse Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.</p><p>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.</p><p>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.</p><p>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.</p><p>• Automate reporting processes to improve accuracy and timeliness of operational data.</p><p>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.</p><p>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.</p><p>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.</p><p>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.</p>
  • 2026-01-07T19:43:58Z
Grant Analyst
  • Woodbridge, NJ
  • onsite
  • Temporary
  • 40.00 - 50.00 USD / Hourly
  • <p>Join a mission-driven nonprofit organization in need of a talented Grant Analyst! This contract opportunity offers a hybrid schedule (2 days onsite in Woodbridge, NJ, 3 days remote). As a Grant Analyst, you’ll play a key role in analyzing grants, managing funding streams, and supporting the organization’s financial decision-making. Advanced Excel skills are required.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate and analyze grant proposals, funding allocations, and compliance with grant requirements</li><li>Build detailed financial models to forecast project and program funding</li><li>Prepare and present financial projections, reports, and variance analysis</li><li>Collaborate with program directors and grant writers to support budgeting and reporting</li><li>Track grant expenditures, monitor budget adherence, and flag variances</li><li>Ensure all grant-related documentation and financial records are accurate and audit-ready</li></ul><p><br></p>
  • 2026-01-16T14:48:39Z
Financial Sales Analyst
  • Hatfield, PA
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>Our client is looking for a detail-oriented Financial Sales Analyst to join their team in the Lansdale, Pennsylvania area. This role focuses on delivering insightful financial analysis and reporting to support strategic sales initiatives in a dynamic, commodity-driven market. The ideal candidate will excel at leveraging data to enhance decision-making, optimize pricing strategies, and improve overall financial performance.</p><p><br></p><p>Responsibilities:</p><p>• Analyze weekly sales profit and loss statements to identify key variances and determine underlying causes.</p><p>• Lead budgeting and quarterly forecasting efforts, collaborating with stakeholders to ensure alignment with strategic goals.</p><p>• Partner with the Retail Sales VP and cross-functional teams on critical business initiatives.</p><p>• Provide support for pricing strategies, including broker commission reporting and margin analysis.</p><p>• Monitor commodity market trends, particularly in pork, to evaluate potential impacts on sales.</p><p>• Derive actionable insights from internal and external data to inform trade and promotional planning.</p><p>• Manage promotional accruals and maintain accurate customer and product hierarchies.</p><p>• Utilize advanced business intelligence tools to create dashboards and enhance reporting processes.</p><p>• Conduct data mining and analysis to uncover opportunities for improving financial performance.</p>
  • 2026-01-02T12:49:07Z
AML/KYC Analyst
  • Newark, DE
  • onsite
  • Contract / Temporary to Hire
  • 27.00 - 27.00 USD / Hourly
  • <p>We are looking for a detail-oriented AML/KYC Analyst to join our team in Newark, Delaware. This contract to long-term position offers an exciting opportunity to contribute to the financial services industry by conducting thorough due diligence and compliance reviews. The ideal candidate will ensure adherence to credit policies and regulatory requirements.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth Enhanced Due Diligence (EDD) investigations for commercial loan borrowers, ensuring compliance with credit policies and regulatory standards.</p><p>• Perform thorough reviews of new and existing client relationships, ensuring accuracy and completeness of documentation.</p><p>• Review and assess potential negative news alerts for new clients and during periodic client reviews, escalating findings when necessary.</p><p>• Evaluate prospect client profiles prior to onboarding, providing well-supported recommendations to relevant stakeholders.</p><p>• Utilize internal banking systems and external research tools to gather, analyze, and document investigation findings.</p><p>• Collaborate with team members and other departments to resolve discrepancies and gather additional information if required.</p><p>• Provide timely and well-supported decisions during investigations, ensuring compliance with the Patriot Act and other applicable regulations.</p><p>• Maintain up-to-date knowledge of industry standards and complete required training programs.</p><p>• Support quality assurance efforts to uphold the integrity of the KYC program.</p><p>• Perform additional duties as assigned to support the team and organizational goals.</p>
  • 2025-12-26T18:38:38Z
Product Support Specialist
  • Princeton, NJ
  • onsite
  • Permanent
  • 60000.00 - 85000.00 USD / Yearly
  • <p>We are in the service industry, located in New Jersey and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.</p><p><br></p><p>Responsibilities:</p><p>• Handle technical support tickets, with a focus on product-related concerns.</p><p>• Deliver high-quality product support to customers, addressing inquiries related to our platform.</p><p>• Utilize SQL queries to delve into customer data and investigate issues.</p><p>• Aid customers in understanding product features, best practices, and technical configurations.</p><p>• Collaborate with the development team to identify, escalate, and rectify software bugs.</p><p>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.</p><p>• Develop and upkeep support documentation to streamline troubleshooting processes.</p><p>• Contribute to improving the platform by providing valuable feedback from customers.</p>
  • 2026-01-07T19:54:10Z
Financial Analyst
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>Successful client located in the Wilmington, Delaware area seeks a Financial Analyst with manufacturing industry expertise. As the Financial Analyst, you will communicate financial insights and recommendations to stakeholders, develop financial models to predict the impact of rebate programs and profitability, prepare quarterly rebate accruals, track and monitor rebates status, conduct scenarios analysis and sensitivity testing, audit rebate pricing, identify opportunities to streamline rebate processes and improve, and ensure rebate programs comply with corporate policies and regulatory standards. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage various rebate transactions to ensure accuracy and timeliness.</p><p>• Conduct detailed financial analyses to support pricing strategies and rebate offers.</p><p>• Prepare data-driven reports to assist in decision-making and sales optimization.</p><p>• Analyze financial variances and provide actionable insights to improve profitability.</p><p>• Utilize financial modeling techniques to forecast and evaluate business performance.</p><p>• Collaborate with cross-functional teams to align rebate strategies with company objectives.</p><p>• Apply data mining techniques to extract meaningful insights from complex datasets.</p><p>• Monitor rebate programs to ensure compliance with company policies and industry standards.</p><p>• Identify opportunities for process improvements in rebate and incentive management.</p><p>• Support US operations by contributing to customer journey enhancements and competitive positioning.</p>
  • 2025-12-29T20:28:54Z
Desktop Engineer
  • Warren, NJ
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
  • 2026-01-07T18:03:40Z
AP Analyst
  • Wilmington, DE
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Premier client located in the Great Wilmington Delaware area is looking for an AP Analyst who can manage their accounts payable processes, ensuring timely and accurate processing of invoices, vendor payments, and expense reports. This A/P Analyst will review, process, and verify payments, analyze and reconcile vendor statements, maintain vendor records, print checks, assist with month-end and year-end closing, and collaborate with procurement, receiving, and other departments to resolve invoice and payment discrepancies. The ideal A/P Analyst should be highly experienced in accounts payable with the ability to analyze problems and work out their solutions effectively and accordingly.</p><p> </p><p>Primary Duties</p><p>·      Print and process checks</p><p>·      Journal Entries</p><p>·      Match and batch purchase orders</p><p>·      Run ad-hoc reports when needed</p><p>·      Coordinate with directors to obtain consent on appropriate expenses</p><p>·      Provide financial reports to management</p><p>·      Account reconciliations</p><p>·      Encourage improvements where needed</p><p>·      Assist with invoice processing</p><p>·      Partake in annual audit process</p>
  • 2025-12-29T20:23:41Z
Surety Administrative Analyst
  • Wayne, PA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Insurance based client seeks a Surety Administrative Analyst with knowledge of surety bond types, underwriting processes, and insurance terminology. This candidate will provide administrative, analytical, and operational support to the surety team, ensuring the accurate processing, tracking, and maintenance of surety bonds and related documentation. In this role you will also facilitate the efficient operations of the firm by providing support with maintaining client records, calendar management, research and development, correspondence/document management, and assisting in daily office needs. This Surety Administrative Analyst must have a technical aptitude for database systems, strong attention to detail and great communication skills.</p><p> </p><p>Primary Responsibilities</p><ul><li>Prepare communications, such as emails, memos, invoices, etc.</li><li>Write and edit documents</li><li>Keep constant communication with clients/vendors</li><li>Assist with meeting coordination</li><li>Create and maintain filing system</li><li>Resolve bond documentation discrepancies</li><li>Assist with client inquiries</li><li>Client/Vendor Meetings</li><li>Contribute to team effort by accomplishing related results as needed</li><li>Other clerical duties as needed</li></ul>
  • 2026-01-14T17:00:25Z
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