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35 results for Help Desk Analyst Ii in Mount Laurel, NJ

Help Desk Analyst II
  • Wall, NJ
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Offer prompt and effective technical support for users experiencing issues with software, hardware, and system configurations.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Perform advanced troubleshooting to diagnose and resolve problems related to Windows environments.<br>• Administer and maintain Active Directory, including user account setups and permissions.<br>• Support the deployment, configuration, and maintenance of Windows 10 systems.<br>• Collaborate with team members to identify and implement improvements to IT processes and workflows.<br>• Document resolutions and procedures for common technical issues to streamline future support.<br>• Conduct routine system checks to ensure optimal performance and security.<br>• Assist with onboarding new employees by setting up accounts and ensuring proper access.<br>• Provide clear communication to users regarding issue status and resolution timelines.
  • 2025-12-10T19:09:02Z
Help Desk Analyst II
  • Willow Grove, PA
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate detail oriented development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a detail oriented, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
  • 2025-12-09T14:23:46Z
Help Desk Analyst
  • Princeton, NJ
  • remote
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • We are looking for a motivated and skilled Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will be responsible for providing technical support to ensure smooth operations and excellent user experiences across the organization. This position is ideal for someone who enjoys problem-solving, thrives in a dynamic environment, and is committed to delivering exceptional customer service.<br><br>Responsibilities:<br>• Offer first-level technical support for issues related to hardware, software, networks, and user accounts.<br>• Diagnose and resolve problems with desktops, laptops, printers, mobile devices, and widely-used applications, such as Windows and Office 365.<br>• Manage support tickets from initiation to resolution, maintaining clear and timely communication with users.<br>• Perform user account management tasks, including setting up accounts, resetting passwords, and updating permissions.<br>• Assist both remote and on-site employees, escalating complex problems to specialized teams when necessary.<br>• Install, configure, and maintain IT equipment, including workstations and peripherals.<br>• Document troubleshooting steps, solutions, and recurring issues to enhance team efficiency.<br>• Support onboarding and offboarding processes by ensuring IT setup and account adjustments are completed.<br>• Collaborate with system and network teams to address escalated issues effectively.
  • 2025-11-24T16:08:44Z
Help Desk Analyst I
  • Matawan, NJ
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • We are looking for a Help Desk Analyst I to join our team in Matawan, New Jersey. In this role, you will provide essential support by addressing technical issues, managing user accounts, and ensuring smooth operations for our systems. This position offers an excellent opportunity to grow your skills in a collaborative and dynamic environment.<br><br>Responsibilities:<br>• Investigate and resolve technical problems related to hardware and software applications.<br>• Maintain detailed documentation of issues, resolutions, and updates within the help desk tracking system.<br>• Communicate effectively with users throughout the troubleshooting process to ensure timely resolution.<br>• Manage and administer user accounts across multiple systems.<br>• Complete work orders with comprehensive notes for each troubleshooting step.<br>• Perform tasks with professionalism and integrity to enhance customer satisfaction and company reputation.<br>• Provide assistance during office relocations and corporate moves.<br>• Contribute to special projects as assigned.<br>• Collaborate with external vendors to address technical concerns.<br>• Be available to work overtime when necessary.
  • 2025-11-06T16:08:43Z
Help Desk Analyst
  • Hamilton Township, NJ
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
  • 2025-11-19T21:19:03Z
Desktop Support Analyst
  • Brick, NJ
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a dedicated Desktop Support Analyst to join our team in the jersey shore area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
  • 2025-11-19T20:38:50Z
Sr. Financial Analyst
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization.</p><p> </p><p>Major Responsibilities</p><p>·      Analysis of financial and operations processes</p><p>·      Prepare reporting packages</p><p>·      Assist in closing process</p><p>·      Identify potential financial risks</p><p>·      ROI analysis</p><p>·      Compliance Management</p><p>·      Ad hoc projects</p><p>·      Develop and maintain financial reports in internal database</p><p>·      Annual Budgets/Monthly Forecast</p>
  • 2025-11-18T22:34:01Z
Application Support Engineer
  • Marlton, NJ
  • onsite
  • Permanent
  • 75000.00 - 95000.00 USD / Yearly
  • We are looking for an Application Support Engineer to provide technical assistance and expertise for design-related applications, including AutoCAD and other specialized tools. In this role, you will collaborate with users, teams, and vendors to ensure seamless operation, troubleshoot issues, and optimize workflows. This position is integral to maintaining the efficiency of design and drafting operations within the organization.<br><br>Responsibilities:<br>• Deliver technical support for design applications such as AutoCAD, addressing errors, performance concerns, and integration challenges.<br>• Assist design teams with application workflows, file management, and template configurations.<br>• Coordinate with vendors and internal IT teams to resolve complex software issues and ensure system reliability.<br>• Develop and update documentation, training resources, and best practices for application usage.<br>• Oversee software updates, patches, licensing, and the deployment of new tools.<br>• Partner with design, engineering, and operations teams to improve workflows and boost productivity.<br>• Troubleshoot hardware and peripheral devices, including printers and plotters, to support end users.<br>• Monitor system performance and proactively address potential issues to maintain optimal functionality.
  • 2025-11-19T20:24:26Z
Database Analyst II (Contractor)
  • Philadelphia, PA
  • remote
  • Temporary
  • 35.00 - 41.00 USD / Hourly
  • <p><strong>Role Summary</strong></p><p>We are seeking a detail-oriented and analytical professional to join our team as a <strong>Media Planning & Performance Analyst</strong>. This role is critical in driving partner success through media planning, performance tracking, and cross-functional coordination. The ideal candidate will be highly skilled in Microsoft Excel, dashboard management, and communication, serving as a liaison between Sales, Marketing, and Operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute media plans to support partner growth initiatives</li><li>Manage and maintain media planning templates, ensuring accuracy and functionality of automations</li><li>Update dashboards and media plans in Excel</li><li>Conduct ad hoc analysis to identify trends, optimize campaigns, and support decision-making</li><li>Perform post-campaign reporting, including case study reviews and forecasting for future campaigns</li><li>Act as a liaison between Sales, Marketing, Operations, and Research & Insights teams</li><li>Prepare and present performance reports to internal stakeholders</li><li>Collaborate with cross-functional teams to improve processes and enhance partner experience</li><li>Manage and maintain core insights and data repository that anchor brand narrative</li><li>Partner across Marketing teams on packaging insights for social initiatives, events, and thought-leadership content</li></ul>
  • 2025-11-18T15:13:54Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
  • 2025-12-02T19:21:07Z
Desktop Support Analyst
  • Robbinsville, NJ
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
  • 2025-11-19T20:38:50Z
Desktop Support Analyst
  • West Chester, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
  • 2025-11-20T18:48:55Z
Desktop Support Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
  • 2025-11-19T20:58:58Z
Financial Planning Analyst
  • Philadelphia, PA
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p><strong>Overview:</strong></p><p>The Financial Planning Associate will work closely with advisors to support clients' wealth management and financial planning needs. This role involves managing account administration, preparing investment proposals, performance reviews, and delivering comprehensive financial planning materials.</p><p><strong>Core Responsibilities:</strong></p><ul><li>Assist in preparing monthly and quarterly performance reports.</li><li>Monitor and update client investment asset allocations.</li><li>Conduct research and due diligence on investment options, including mutual funds, ETFs, and alternative investments.</li><li>Prepare meeting materials for advisors and clients.</li><li>Assist with quarterly tax projections and review/prepare select income tax returns (e.g., Form 1040).</li><li>Support estate planning strategies and wealth transfer plans for clients.</li><li>Manage financial transaction requests and client account movements (e.g., wires, trades).</li></ul><p><br></p><p><strong>Skills:</strong></p><ul><li>Detail-oriented and organized with the ability to manage priorities effectively.</li><li>Strong communicator, with experience writing client communications and interacting with clients.</li><li>Self-motivated team player who reliably follows through on responsibilities.</li></ul><p><br></p>
  • 2025-11-28T13:08:35Z
Desktop Support Analyst
  • Eatontown, NJ
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.<br><br>Responsibilities<br>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.<br>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.<br>• Coordinating corrective and preventive actions to address safety concerns within the workplace.<br>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.<br>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.<br>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.<br>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.<br>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.<br>• Supporting our broader sustainability strategy to ensure the site meets company objectives.
  • 2025-11-19T21:19:03Z
Credit Analyst
  • Bristol, PA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • We are looking for a detail-oriented Credit Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of past-due balances, and maintaining accurate financial records. The ideal candidate will possess strong analytical skills and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Communicate with customers to secure payments for outstanding accounts receivable.<br>• Collaborate with sales, customer service, and distribution teams to facilitate timely customer shipments.<br>• Review and monitor credit holds and daily accounts receivable reports.<br>• Access banking portals to download and reconcile receipts, ensuring accurate daily financial totals.<br>• Retrieve remittance details and chargeback information from customer portals for accurate account application.<br>• Process approved payment deductions promptly and redirect disputes to appropriate departments.<br>• Support accounts receivable analysis and provide commentary for external auditors and banking representatives.<br>• Regularly review account aging reports and prepare customer-specific updates for management.<br>• Document collection activities for overdue accounts and escalate unresolved cases to management or external agencies.<br>• Investigate and resolve account discrepancies while maintaining appropriate credit holds for assigned accounts.
  • 2025-11-21T12:03:51Z
Treasury Analyst
  • Mt Laurel, NJ
  • onsite
  • Temporary
  • 27.00 - 30.25 USD / Hourly
  • We are looking for a skilled Treasury Analyst to join our team in Mt Laurel, New Jersey. This is a long-term contract position ideal for professionals with expertise in corporate treasury operations and cash flow management. The role involves working closely on financial reconciliations and asset sale entries, ensuring accuracy and efficiency in all treasury-related activities.<br><br>Responsibilities:<br>• Monitor and analyze daily cash flow activities to ensure efficient financial operations.<br>• Prepare and post asset sale entries in alignment with company accounting standards.<br>• Conduct monthly reconciliations of financial statements and cash accounts.<br>• Collaborate with internal teams to streamline treasury operations and enhance reporting accuracy.<br>• Maintain accurate records of treasury transactions and ensure compliance with regulatory guidelines.<br>• Develop cash flow forecasts to support financial planning and decision-making processes.<br>• Identify opportunities for improving treasury processes and implement best practices.<br>• Assist in resolving discrepancies in cash activity and financial reporting.<br>• Provide insights and recommendations to optimize liquidity management strategies.
  • 2025-11-12T15:09:20Z
HRIS Analyst
  • Easton, PA
  • remote
  • Temporary
  • - USD / Hourly
  • <p><strong>HRIS Analyst </strong></p><p><br></p><p>A client of ours is looking for an HRIS Analyst  for a contract role to support critical HR technology initiatives during a designated coverage period. This role will play an integral part in preparing for and implementing Workday Recruiting (go-live scheduled for February 2025), providing post-go-live stabilization, and maintaining continuity across key HRIS functions. This is a hands-on position ideal for someone who thrives in dynamic environments and can contribute quickly with minimal ramp-up time.</p><p><br></p><p><strong>Responsibilities of HRIS Analyst  </strong></p><ul><li>Support preparation, testing, validation, and user readiness activities for the Workday Recruiting implementation.</li><li>Provide post-go-live stabilization, troubleshooting, workflow optimization, and support user adoption.</li><li>Maintain day-to-day HRIS operations across Workday and associated HR systems to ensure business continuity.</li><li>Serve as the primary point of contact for HRIS support tickets (Tier 1 & Tier 2 support), resolving issues and escalating when needed.</li><li>Support annual and recurring HR processes including compensation cycles, benefits administration, and compliance reporting.</li><li>Assist with data migration, integration troubleshooting, and ongoing data integrity audits.</li><li>Process configuration changes, security updates, and system enhancements as needed.</li><li>Prepare documentation, SOPs, and knowledge transfer materials to ensure seamless transition at contract completion.</li><li>Participate in project and operational meetings, providing updates and ensuring assigned deliverables are met.</li><li>Support month-end and periodic reporting requirements.</li></ul>
  • 2025-11-06T21:23:55Z
Financial Sales Analyst
  • Hatfield, PA
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>Our client is looking for a detail-oriented Financial Sales Analyst to join their team in the Lansdale, Pennsylvania area. This role focuses on delivering insightful financial analysis and reporting to support strategic sales initiatives in a dynamic, commodity-driven market. The ideal candidate will excel at leveraging data to enhance decision-making, optimize pricing strategies, and improve overall financial performance.</p><p><br></p><p>Responsibilities:</p><p>• Analyze weekly sales profit and loss statements to identify key variances and determine underlying causes.</p><p>• Lead budgeting and quarterly forecasting efforts, collaborating with stakeholders to ensure alignment with strategic goals.</p><p>• Partner with the Retail Sales VP and cross-functional teams on critical business initiatives.</p><p>• Provide support for pricing strategies, including broker commission reporting and margin analysis.</p><p>• Monitor commodity market trends, particularly in pork, to evaluate potential impacts on sales.</p><p>• Derive actionable insights from internal and external data to inform trade and promotional planning.</p><p>• Manage promotional accruals and maintain accurate customer and product hierarchies.</p><p>• Utilize advanced business intelligence tools to create dashboards and enhance reporting processes.</p><p>• Conduct data mining and analysis to uncover opportunities for improving financial performance.</p>
  • 2025-11-28T13:08:35Z
AML/KYC Analyst
  • Newark, DE
  • onsite
  • Contract / Temporary to Hire
  • 27.00 - 27.00 USD / Hourly
  • <p>We are looking for a detail-oriented AML/KYC Analyst to join our team in Newark, Delaware. This contract to long-term position offers an exciting opportunity to contribute to the financial services industry by conducting thorough due diligence and compliance reviews. The ideal candidate will ensure adherence to credit policies and regulatory requirements.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth Enhanced Due Diligence (EDD) investigations for commercial loan borrowers, ensuring compliance with credit policies and regulatory standards.</p><p>• Perform thorough reviews of new and existing client relationships, ensuring accuracy and completeness of documentation.</p><p>• Review and assess potential negative news alerts for new clients and during periodic client reviews, escalating findings when necessary.</p><p>• Evaluate prospect client profiles prior to onboarding, providing well-supported recommendations to relevant stakeholders.</p><p>• Utilize internal banking systems and external research tools to gather, analyze, and document investigation findings.</p><p>• Collaborate with team members and other departments to resolve discrepancies and gather additional information if required.</p><p>• Provide timely and well-supported decisions during investigations, ensuring compliance with the Patriot Act and other applicable regulations.</p><p>• Maintain up-to-date knowledge of industry standards and complete required training programs.</p><p>• Support quality assurance efforts to uphold the integrity of the KYC program.</p><p>• Perform additional duties as assigned to support the team and organizational goals.</p>
  • 2025-12-03T08:03:59Z
Product Support Specialist
  • West Long Branch, NJ
  • onsite
  • Permanent
  • 60000.00 - 85000.00 USD / Yearly
  • We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
  • 2025-11-19T20:53:40Z
Financial Analyst
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>Successful client located in the Wilmington, Delaware area seeks a Financial Analyst with manufacturing industry expertise. As the Financial Analyst, you will communicate financial insights and recommendations to stakeholders, develop financial models to predict the impact of rebate programs and profitability, prepare quarterly rebate accruals, track and monitor rebates status, conduct scenarios analysis and sensitivity testing, audit rebate pricing, identify opportunities to streamline rebate processes and improve, and ensure rebate programs comply with corporate policies and regulatory standards. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage various rebate transactions to ensure accuracy and timeliness.</p><p>• Conduct detailed financial analyses to support pricing strategies and rebate offers.</p><p>• Prepare data-driven reports to assist in decision-making and sales optimization.</p><p>• Analyze financial variances and provide actionable insights to improve profitability.</p><p>• Utilize financial modeling techniques to forecast and evaluate business performance.</p><p>• Collaborate with cross-functional teams to align rebate strategies with company objectives.</p><p>• Apply data mining techniques to extract meaningful insights from complex datasets.</p><p>• Monitor rebate programs to ensure compliance with company policies and industry standards.</p><p>• Identify opportunities for process improvements in rebate and incentive management.</p><p>• Support US operations by contributing to customer journey enhancements and competitive positioning.</p>
  • 2025-12-02T20:14:15Z
AP Analyst
  • Wilmington, DE
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Premier client located in the Great Wilmington Delaware area is looking for an AP Analyst who can manage their accounts payable processes, ensuring timely and accurate processing of invoices, vendor payments, and expense reports. This A/P Analyst will review, process, and verify payments, analyze and reconcile vendor statements, maintain vendor records, print checks, assist with month-end and year-end closing, and collaborate with procurement, receiving, and other departments to resolve invoice and payment discrepancies. The ideal A/P Analyst should be highly experienced in accounts payable with the ability to analyze problems and work out their solutions effectively and accordingly.</p><p> </p><p>Primary Duties</p><p>·      Print and process checks</p><p>·      Journal Entries</p><p>·      Match and batch purchase orders</p><p>·      Run ad-hoc reports when needed</p><p>·      Coordinate with directors to obtain consent on appropriate expenses</p><p>·      Provide financial reports to management</p><p>·      Account reconciliations</p><p>·      Encourage improvements where needed</p><p>·      Assist with invoice processing</p><p>·      Partake in annual audit process</p>
  • 2025-12-01T20:35:53Z
Desktop Engineer
  • Warren, NJ
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
  • 2025-11-19T20:14:37Z
Pension Analyst
  • Plymouth Meeting, PA
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>Successful client located outside of the Philadelphia Suburbs seeks a tech savvy Pension Analyst with 401K analysis experience and strong understanding of pension laws. As the Pension Analyst, you will analyze and prepare audit pension plans, engage with clients on establishing pension planning, provide guidance on investment options, maintain client records, review fund activities, prepare financial reports, and keep abreast on trends and changes in pension regulations and compliance. The Pension Analyst will develop efficient programs while proving cost effective suggestions to keep within budget.</p><p><br></p><p>How you will make an impact</p><ul><li>Pension & Benefit Administration</li><li>Organize and maintain client files</li><li>Prepare pension planning recommendations</li><li>Assist clients with pension options</li><li>Monitor and review client tax returns, loans & financial statements</li><li>Stay abreast of pension trends, regulations and compliance</li><li>Implement communication strategies</li><li>Provide pension documentation where needed</li><li>Generate pension planning recommendations</li><li>Prepare internal and external reporting</li><li>Maintain updates on new laws, trends and developments</li><li> Ensure compliance with federal and state laws</li></ul>
  • 2025-11-17T21:04:19Z
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