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11 results for Tier Ii It Support Engineer in Morristown, NJ

IT Application Support Specialist

New York, NY
onsite
Temporary to Hire
31.6635 - 36.663 USD / Hourly
We are looking for an IT Application Support Specialist to support daily application performance and help employees work efficiently across critical business systems in New York, New York. This contract position with permanent potential is ideal for someone who enjoys solving technical issues, improving operational reliability, and partnering with users to keep warehouse and order-related processes running smoothly. The role will focus on application troubleshooting, integration monitoring, process analysis, and user enablement within a fast-paced cosmetics environment. Responsibilities: • Resolve application and system issues that affect day-to-day operations, minimizing downtime and restoring service quickly. • Investigate recurring incidents, determine underlying causes, and apply lasting fixes that improve overall system stability. • Oversee interfaces between connected platforms, address failed transactions, reprocess documents when needed, and coordinate with appropriate teams to close issues. • Compare and reconcile inventory data and transaction records across systems to support accurate fulfillment and timely order processing. • Review warehouse workflows, map current-state processes, and identify practical opportunities to improve efficiency and consistency. • Create clear user guides and training resources, then deliver instruction that supports compliance with established operating procedures. • Act as a functional expert on application configuration and operational best practices related to shipping, receiving, picking, and put-away activities. • Collaborate with business and technical stakeholders to document issues, communicate resolution progress, and support ongoing application performance. • Assist with hardware and access-related support needs as they relate to end-user productivity and system usage. • Contribute to continuous improvement efforts by identifying trends in support activity and recommending preventive measures.
2026-07-21T00:00:00Z

Desktop Support Engineer

New York, NY
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Desktop Support Engineer to provide hands-on technical support for end users in a fast-paced investment banking environment in New York, New York. This Long-term Contract position focuses on resolving desktop, operating system, and account access issues while delivering responsive service through an organized support process. The ideal candidate will combine strong troubleshooting ability with a customer-focused approach and experience supporting Microsoft-based workplace technology. Responsibilities: • Provide day-to-day desktop and help desk support for employees, diagnosing and resolving hardware, software, and operating system issues. • Manage user account administration tasks in Active Directory, including access updates, password assistance, and basic permission changes. • Respond to service desk requests in a timely manner, document issue details clearly, and follow tickets through to completion. • Support Windows 10 and other Microsoft Windows environments by identifying root causes and applying effective fixes. • Troubleshoot common end-user problems involving workstations, peripherals, connectivity, and standard business applications. • Escalate more complex technical issues when needed while maintaining clear communication with users and internal support teams. • Contribute to a consistent support experience by tracking recurring problems and sharing practical solutions with the team.
2026-06-30T00:00:00Z

SAP S4 S2P Enablement & Support Specialist

Secaucus, NJ
remote
Temporary / Contract
51.4615 - 59.587 USD / Hourly
We are looking for an experienced SAP S4 S2P Enablement & Support Specialist to support business users within a retail fashion environment in Secaucus, New Jersey. This Long-term Contract position focuses on strengthening day-to-day Source-to-Pay operations for finished goods while improving user adoption, process consistency, and operational performance. The role is well suited for a business-facing SAP specialist who can bridge procurement processes and system support across Procurement, Inbound Logistics, and reporting activities. Responsibilities: • Provide front-line assistance to business teams using SAP S/4HANA and Fiori for Source-to-Pay processes related to finished goods. • Guide Procurement, Inbound Logistics, and reporting users through issue resolution, process questions, and system-related troubleshooting. • Identify recurring process gaps, system defects, and improvement opportunities, then route them to the appropriate SAP support teams for follow-up. • Promote effective system usage by helping users adopt standard processes and best practices within the SAP S/4HANA Fashion Suite environment. • Partner with stakeholders to improve process execution and support ongoing optimization across procurement-related workflows. • Monitor user concerns and operational trends to recommend practical enhancements that improve efficiency and business outcomes. • Serve as a key liaison between business users and technical support resources to ensure timely communication and issue management.
2026-07-16T00:00:00Z

Help Desk Level 2 (Part Time)

White Plains, NY
onsite
Temporary to Hire
24 - 26 USD / Hourly
IT Support Specialist / Systems Administrator (Part Time) Company OverviewGrowing organization seeking an IT professional to provide hands-on technical support and assist with day-to-day systems administration activities. This role offers the opportunity to work closely with end users while gaining exposure to a broad range of technologies and IT initiatives. Position Details<ul><li>Job Title: IT Support Specialist / Systems Administrator</li><li>Employment Type: Contract-to-Hire</li><li>Location: Hybrid opportunity within the Lower Hudson Valley region</li><li>Schedule: All 3 days on site per week</li><li>Hours: Part-time, 24 hours per week</li><li>Start Date: Immediate opening</li></ul> Core Responsibilities<ul><li>Provide technical support to employees through a ticketing system, phone support, email requests, and walk-up assistance</li><li>Troubleshoot and resolve hardware, software, printer, mobile device, and connectivity issues</li><li>Create, modify, and maintain user accounts within Active Directory and Microsoft 365</li><li>Assist with onboarding and offboarding activities, including equipment provisioning and account setup</li><li>Install, configure, and maintain desktops, laptops, and related peripherals</li><li>Support device deployments, technology refresh initiatives, and office moves as needed</li><li>Document technical issues, resolutions, and support procedures</li><li>Escalate complex technical issues to senior IT staff or specialized support teams</li><li>Maintain a high level of customer service while meeting ticket resolution goals</li><li>Assist with various IT infrastructure and operational projects as assigned</li></ul>
2026-07-22T00:00:00Z

Lead ServiceNow Engineer

New York, NY
remote
Temporary / Contract
65 - 75 USD / Hourly
We are looking for a Lead ServiceNow Engineer to support enterprise CRM initiatives for a healthcare-focused organization in New York, New York. This Long-term Contract position is ideal for a detail-oriented individual who can combine technical development with business analysis to deliver scalable, well-documented CRM solutions. The role will focus on configuring and enhancing platform capabilities, building integrations, and translating stakeholder needs into effective system outcomes. Responsibilities:• Design, configure, and enhance CRM solutions to support operational and business objectives across the organization.• Develop client-side scripting and custom components to improve user experience, automation, and system functionality.• Gather stakeholder input and convert business needs into clear business requirement documents and technical specifications.• Build and maintain APIs and related integrations to enable reliable data exchange between CRM and connected systems.• Manage configuration changes across environments while maintaining system stability, version control, and deployment accuracy.• Partner with cross-functional teams to troubleshoot issues, evaluate enhancement requests, and recommend practical solutions.• Support Salesforce development activities, including customization, workflow improvements, and feature optimization.• Document system design decisions, development updates, and configuration standards to promote maintainability and compliance.
2026-07-24T00:00:00Z

Help Desk/Desktop Support Analyst

Edison, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance and dependable end-user support in Edison, New Jersey. This Long-term Contract position is ideal for someone who can resolve a wide range of desktop, device, and access issues while helping maintain a stable and efficient IT environment. The role requires a strong service mindset, solid troubleshooting ability, and close collaboration with internal technology teams to keep daily operations running smoothly. Responsibilities: • Deliver advanced support for Windows, macOS, and mobile devices, resolving escalated technical problems with a focus on timely service restoration. • Install, configure, and maintain desktops, laptops, printers, and related peripherals to support employee productivity across the organization. • Investigate and address issues involving enterprise applications, user access, and network connectivity while ensuring clear communication with end users. • Create and update system images, and carry out hardware replacements, software installations, and version upgrades as needed. • Write and maintain clear operating procedures and internal support documentation to improve consistency and knowledge sharing. • Track service desk performance data, review recurring issue patterns, and recommend improvements that enhance response efficiency and service quality. • Partner with network, security, and infrastructure teams to coordinate resolution of complex incidents and multi-team technical problems. • Oversee IT asset records, support software license tracking, and help manage equipment refresh cycles throughout the device lifecycle.
2026-07-22T00:00:00Z

Help Desk/Desktop Support Analyst

Jamaica, NY
onsite
Temporary / Contract
19.7885 - 24 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users in Jamaica, New York. This Long-term Contract position focuses on delivering responsive support across desktop systems, user accounts, productivity tools, and common hardware issues. The ideal candidate will combine strong troubleshooting skills with a service-oriented approach to ensure employees receive timely and effective technical help. Responsibilities: • Manage incoming support requests by logging issues accurately, maintaining ticket records, and escalating unresolved problems to the appropriate teams. • Provide hands-on and remote support for Windows 10 and Windows 11 devices, resolving system performance and usability concerns. • Assist users with Microsoft 365 applications such as Outlook and Teams, including access issues, configuration questions, and basic functionality support. • Perform routine Active Directory tasks, including password changes, account unlocks, and other entry-level user account administration. • Diagnose and resolve technical problems involving desktops, laptops, printers, peripherals, installed software, and network connectivity. • Install approved applications and updates while ensuring end-user systems remain compliant with support standards. • Deliver clear, detail-oriented assistance to employees with different levels of technical familiarity, maintaining a positive support experience.
2026-07-23T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Permanent / Full Time
100000 - 110000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for employees in New York, New York. This position focuses on maintaining a reliable end-user computing environment across devices, collaboration platforms, identity systems, and cloud-based tools. The ideal candidate brings a strong service mindset, practical troubleshooting ability, and experience supporting modern workplace technologies in a fast-paced setting. Responsibilities: • Resolve day-to-day technical issues involving computers, operating systems, business applications, connectivity, Microsoft 365, and other cloud services. • Oversee administration of Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, Office applications, and Copilot to ensure stable user access and productivity. • Manage identity and access functions within Microsoft Entra ID, including account and group maintenance, authentication controls, single sign-on, and secure access governance. • Support device management programs through Microsoft Intune and Jamf by handling enrollment, compliance enforcement, software rollout, updates, and mobile device administration. • Assist employees with enterprise AI tools, including Microsoft Copilot, ChatGPT, Claude, and related platforms, while encouraging effective and responsible usage. • Coordinate onboarding and offboarding activities by provisioning accounts, preparing devices, assigning licenses, and reviewing access permissions. • Provide support for meeting room and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Crestron, and Cisco solutions. • Keep asset records, support documentation, knowledge articles, and operational procedures accurate and up to date. • Contribute to infrastructure, cloud, automation, and technology implementation initiatives in partnership with internal stakeholders and external vendors. • Participate in after-hours coverage and scheduled on-call support when needed.
2026-07-09T00:00:00Z

Systems Engineer

Bridgewater, NJ
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Systems Engineer to support manufacturing technology and end-user computing in a pharmaceutical environment in Bridgewater, New Jersey. This Long-term Contract position focuses on maintaining reliable shop-floor systems, strengthening desktop support services, and helping teams adopt compliant, efficient IT solutions. The role works closely with cross-functional partners to improve operational performance, support serialization and traceability initiatives, and keep critical systems running smoothly. Responsibilities: • Support manufacturing IT applications and workstation environments used in daily shop-floor operations, ensuring dependable system performance and timely issue resolution. • Provide hands-on desktop support by installing, configuring, troubleshooting, and repairing hardware, software, and peripheral devices with minimal disruption to production activities. • Help manage serialization and track-and-trace solutions by supporting compliance with global standards such as GS1 and applicable pharmaceutical supply chain regulations. • Assist with the integration of serialization platforms and plant systems with enterprise applications, manufacturing systems, barcode tools, and scanning technologies. • Contribute to data exchange and connectivity efforts across platforms using established integration methods such as EDI, AS2, and related interface technologies. • Develop reports, queries, dashboards, and analytics to improve visibility into serialization, operational, and system performance data. • Apply automation and monitoring tools to enhance manufacturing efficiency, support predictive maintenance efforts, and strengthen process oversight. • Create user guidance materials and deliver training to employees so they can effectively use supported systems and follow established IT practices. • Partner with business and technical stakeholders to identify improvement opportunities, document support needs, and implement practical technology enhancements.
2026-07-21T00:00:00Z

DevOps Engineer

Princeton, NJ
onsite
Permanent / Full Time
180000 - 200000 USD / Yearly
We are looking for a DevOps Engineer to support the delivery, reliability, and security of mission-critical platforms in Princeton, New Jersey. This role focuses on building and sustaining containerized environments, improving deployment processes, and strengthening operational visibility across distributed systems. The ideal candidate brings strong infrastructure automation experience and can work effectively with engineering and support teams to maintain stable, scalable services. Responsibilities: • Design, implement, and maintain resilient container-based platforms using Kubernetes and OpenShift across cloud, data center, and edge environments. • Manage application deployment, configuration, patching, and ongoing lifecycle support for distributed systems operating in both connected and restricted networks. • Develop and optimize monitoring solutions with Prometheus and Grafana, including dashboards, alerts, and service health indicators that improve incident response. • Install and validate software releases in development and test environments, support regression testing, and coordinate production rollouts with minimal service disruption. • Build and scale containerized services with Docker and Kubernetes to support enterprise and edge-ready architectures. • Configure and support identity and access integrations with enterprise authentication platforms such as Microsoft Entra ID and related infrastructure services. • Investigate user-reported issues through ticketing workflows, document resolutions, and maintain operational runbooks and knowledge resources. • Partner with analysts, engineers, and technical stakeholders to convert operational needs into deployable solutions and feed production issues back into product improvements. • Apply DevSecOps practices including vulnerability remediation, image hardening, secrets handling, and support for secure compliance-oriented environments. • Participate in after-hours support and on-call rotations to address outages, performance issues, and other high-priority production events.
2026-06-25T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
22 - 25 USD / Hourly
Robert Half is seeking a detail-oriented and customer-focused Sales Support Specialist to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment. Key Responsibilities:<ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul>
2026-07-24T00:00:00Z