13 Results for Tier Ii It Support Engineer Jobs in Morristown, NJ

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Security Systems / IT Support Technician

Union, NJ
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting. Responsibilities: • Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment. • Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns. • Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution. • Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs. • Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting. • Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
2026-10-08T00:00:00Z

Senior IT Support Specialist

Mount Vernon, NY
onsite
Temporary to Hire
31.6635 - 36.663 USD / Hourly
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts. Responsibilities: • Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels. • Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance. • Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization. • Diagnose and resolve problems affecting essential business applications and internal technology systems. • Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects. • Maintain accurate records for technology assets, equipment assignments, and support documentation. • Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components. • Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed. • Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
2026-10-27T00:00:00Z

Senior Desktop Support Engineer

White Plains, NY
onsite
Permanent / Full Time
105000 - 110000 USD / Yearly
• Engineer and support Windows desktop and laptop environments. • Design, deploy, and manage application deployments. • Administer Microsoft Intune while supporting the organization's migration from SCCM. • Support Citrix Cloud VDI, including image management, connectors, troubleshooting, rollbacks, and desktop optimization. • Troubleshoot complex desktop and endpoint issues escalated from Service Desk. • Develop scripts and automation to improve desktop administration. • Create and maintain technical documentation and standards. • Support endpoint security initiatives, including enterprise antivirus/Defender deployments. • Work closely with Infrastructure engineers supporting the backend server environment. • Participate in an on-call rotation (approximately one Sunday every four weeks, with following Friday off for a long weekend!). What we understand ideal experience should be • Windows Desktop Engineering • Microsoft Intune & SCCM (migration experience preferred) • Citrix Cloud / Virtual Desktop Infrastructure (VDI) • Windows image management • Scripting (PowerShell preferred) • Application packaging and deployment • Endpoint security / Microsoft Defender • Nutanix virtualization familiarity • Dell enterprise laptop environments • Strong documentation and troubleshooting skills
2026-10-02T00:00:00Z

Help Desk/Desktop Support Analyst

Somerset, NJ
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in Somerset, New Jersey within the health pharm/biotech industry. This Long-term Contract position is ideal for someone who enjoys resolving technical issues, delivering dependable customer support, and working across desktop, mobile, and software environments. The role focuses on maintaining day-to-day IT operations, assisting users with hardware and application needs, and ensuring a smooth support experience through clear communication and timely follow-up. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and peripheral issues, resolving incidents efficiently while maintaining a high level of customer care. • Troubleshoot operating system, software, and basic hardware problems across Microsoft Windows environments to restore user productivity as quickly as possible. • Support installation, setup, removal, and configuration of computer equipment and business applications in accordance with company standards. • Assist users with service desk requests by documenting issues accurately, updating ticket status, and ensuring proper resolution or escalation. • Offer guidance for mobile device connectivity and Bluetooth-related issues, including support for Android and iOS platforms when needed. • Perform account-related support activities in environments that use Active Directory, including basic access and user assistance tasks. • Apply foundational networking knowledge to identify connectivity issues and coordinate with other IT teams when broader support is required. • Manage multiple support priorities in a fast-moving setting while communicating clearly with users and stakeholders throughout the resolution process.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

White Plains, NY
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites. Responsibilities: • Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment. • Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access. • Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate. • Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems. • Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting. • Respond to service requests in a timely manner and communicate clearly with users throughout the support process. • Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support. • Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.
2026-10-09T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, NY
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure employees have the tools they need to work effectively. Responsibilities: • Prepare, image, and set up laptops for deployment, ensuring each device is properly configured for user needs. • Provide day-to-day help desk assistance by responding to technical issues and supporting employees with hardware and software concerns. • Diagnose and resolve problems affecting desktop and laptop computers to restore functionality with minimal disruption. • Support printers, monitors, docking stations, and other peripheral devices by identifying issues and applying practical fixes. • Investigate basic network and connectivity problems, including access and performance issues, and escalate when necessary. • Manage and update service desk tickets to document requests, track progress, and maintain clear communication with users. • Assist with user account support and access-related tasks within Active Directory and Windows-based environments. • Perform routine troubleshooting across Microsoft Windows systems to maintain stable and efficient end-user computing experience.
2026-10-20T00:00:00Z

Help Desk/Desktop Support Analyst

Bridgewater, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Executive Support Analyst to provide hands-on technical support for end users (VIP, C-Suite, Executives) in Bridgewater, New Jersey. This Contract position is ideal for someone who can resolve day-to-day desktop and system issues efficiently while delivering dependable service in a healthcare-related environment. The role focuses on troubleshooting Microsoft Windows platforms, supporting user access, and managing incoming service requests with professionalism and urgency. Responsibilities:• White-Glove, VIP , Executive Support is a must. It must be your dedicated job, not something done from time to time.• Diagnose and resolve problems involving Microsoft Windows and Windows 10 systems in a timely manner.• Manage service desk ticket queues, document issue details, and track requests through completion.• Support user account access and permissions by performing routine Active Directory tasks.Experience with Intune MDM is essential• Troubleshoot common technical incidents, identify root causes, and escalate more complex issues when needed.• Install, configure, and maintain desktop devices and related software to ensure reliable performance.• Communicate clearly with employees regarding issue status, next steps, and expected resolution timelines.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

White Plains, NY
onsite
Temporary / Contract
31.3215 - 36.267 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join a fast-moving onsite IT team in White Plains, New York. This Contract position will focus on delivering advanced technical support across desktop systems, user accounts, endpoint devices, and core infrastructure services. The ideal candidate brings strong troubleshooting ability, a customer-first mindset, and the flexibility to manage both daily support needs and broader technology initiatives. Responsibilities: • Resolve complex technical issues affecting workstations, software, user access, and connected devices while serving as an escalation point for end-user support • Provide hands-on support for Windows desktops, laptops, printers, mobile hardware, and other office technology used across the organization • Administer account provisioning, permissions, and authentication tasks within directory services and related identity management platforms • Support Microsoft 365 applications and services, including collaboration, productivity, and messaging tools used by employees • Prepare, configure, deploy, and maintain endpoint devices through device management platforms and established support standards • Perform imaging, software installation, patching, hardware replacements, and lifecycle refresh activities for user systems • Assist with server support, hybrid environment administration, and troubleshooting across cloud-connected infrastructure • Investigate and resolve network and remote connectivity issues involving VPN access, wireless service, switching, and other enterprise networking components • Support conference room systems, telecommunications tools, and audiovisual equipment to help maintain smooth business operations • Contribute to IT projects by assisting with rollouts, upgrades, migration-related tasks, documentation updates, and asset tracking
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

Bridgewater, NJ
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced healthcare environment in Bridgewater, New Jersey. This Long-term Contract position focuses on delivering reliable technical assistance, resolving day-to-day hardware and software issues, and ensuring employees can work efficiently across Microsoft-based systems. The ideal candidate brings a strong customer-service mindset, practical troubleshooting ability, and hands-on experience supporting Windows environments and directory-based user administration. Responsibilities: • Provide front-line technical support for desktop, laptop, and workstation issues reported by employees across the organization. • Diagnose and resolve problems related to Microsoft Windows operating systems, user access, and common business applications in a timely manner. • Manage service desk requests by documenting incidents, prioritizing work, and following through to resolution with clear user communication. • Support account-related tasks within Active Directory, including user access updates, password assistance, and basic administrative maintenance. • Troubleshoot hardware, software, and peripheral issues to minimize downtime and restore normal operations quickly. • Escalate complex incidents when needed and collaborate with other IT team members to ensure effective problem resolution. • Maintain accurate records of support activity, recurring issues, and applied fixes to improve service consistency. • Assist with setup, configuration, and ongoing support of Windows 10 devices for new and existing users.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide frontline technical assistance for retail kiosk environments in New York, New York. This Long-term Contract position focuses on maintaining reliable day-to-day system performance, responding quickly to user-reported issues, and helping store teams keep devices operational during business hours. The ideal candidate is comfortable working with Windows-based systems, handling service desk activity, and applying practical troubleshooting methods to resolve hardware and connectivity concerns. Responsibilities: • Oversee kiosk status dashboards and respond to system-generated alerts throughout retail operating hours to help maintain service availability. • Conduct routine daily checks to confirm kiosks are functioning properly and verify performance after updates or changes are applied. • Serve as the first point of contact for technical problems involving unresponsive screens, network interruptions, offline equipment, and peripheral malfunctions. • Investigate and address incidents by following documented support procedures, using administrative tools, and performing basic device-level diagnostics. • Guide store personnel through practical recovery steps such as restarting equipment, restoring wireless connections, cycling power, and maintaining camera cleanliness. • Document support activity in the ticketing system and ensure issues are tracked, updated, and escalated when needed. • Assist with Windows-based desktop and kiosk support tasks to promote stable operation across the retail environment.
2026-10-20T00:00:00Z

Cyber Security Engineer

Saddle Brook, NJ
onsite
Temporary to Hire
80 - 80 USD / Hourly
We are looking for a Cyber Security Engineer to strengthen and modernize secure infrastructure across enterprise and industrial environments within chemicals manufacturing operations. This contract position with a path to a permanent role is based in New Jersey, and will focus on shaping resilient architecture for both IT and OT systems while ensuring strong alignment with cybersecurity and compliance expectations. The ideal candidate brings deep experience designing secure, scalable platforms and can partner effectively with technical and business teams to support safe, reliable operations. Responsibilities:• Create and evolve future-state architecture for infrastructure spanning networks, servers, virtualization platforms, cloud services, identity systems, and related core technologies.• Develop secure and dependable solutions for corporate and plant environments that balance performance, uptime, and operational safety needs.• Establish technical standards, reusable design patterns, and reference architectures to guide consistent implementation across IT and OT domains.• Work closely with enterprise architects, application teams, operations technology teams, and cybersecurity partners to align infrastructure decisions across the organization.• Design and strengthen infrastructure that supports industrial control environments, including plant networks, programmable control systems, and connected operational technologies.• Integrate security-first principles into infrastructure planning by defining controls for segmentation, access management, monitoring, logging, vulnerability reduction, and incident readiness.• Contribute to risk reviews, security assessments, and audit activities by identifying architectural gaps and recommending practical remediation strategies.• Maintain clear technical diagrams, architecture records, and supporting documentation while advising stakeholders during project reviews and technology evaluations.• Guide and mentor infrastructure engineers, promote knowledge sharing, and assess emerging technologies that can improve resilience, protection, and cost efficiency. 02710-0013476066
2026-10-22T00:00:00Z

Cyber Security Engineer

Saddle Brook, NJ
onsite
Temporary to Hire
80 - 80 USD / Hourly
We are looking for a Cyber Security Engineer to join a manufacturing organization in New Jersey in a contract capacity with the potential to become permanent. This position is ideal for a hands-on security specialist who can strengthen core cyber defenses, support compliance efforts, and collaborate across technical and business teams to protect critical systems and sensitive information. The role offers broad exposure to security operations, access governance, infrastructure protection, and risk management while helping advance the company’s internal security program. Responsibilities:• Monitor security events and investigate alerts, coordinating containment, escalation, and response activities to reduce risk and maintain operational resilience.• Manage identity and access controls across enterprise platforms, including account lifecycle administration, privileged access oversight, and recurring entitlement reviews.• Enhance endpoint security by supporting patching practices, encryption standards, configuration controls, and remediation of exceptions across the environment.• Review and strengthen network defenses through firewall oversight, access rule validation, segmentation support, wireless security checks, and detection of unauthorized activity.• Run vulnerability management activities by coordinating scans, ranking findings based on business impact, assigning corrective actions, and confirming remediation closure.• Contribute to incident response readiness, disaster recovery planning, and business continuity testing to help restore essential operations within defined recovery targets.• Support internal and external compliance obligations by maintaining evidence, security documentation, risk records, and materials required for audits and customer assessments.• Evaluate third-party security posture by reviewing supplier controls, identifying risks, tracking mitigation plans, and documenting accepted risks when necessary.• Deliver security awareness initiatives such as onboarding guidance, phishing simulations, and role-based training to improve employee readiness and reporting practices.• Partner with internal teams and external providers to implement and document security tools, standards, runbooks, and scalable operational processes, including participation in on-call support when needed. 02710-0013514424
2026-10-30T00:00:00Z

Cyber Security Engineer

Maryknoll, NY
onsite
Permanent / Full Time
100000 - 108312 USD / Yearly
We are looking for a Cyber Security Engineer to strengthen and oversee the organization’s security posture in Maryknoll, New York. This role is responsible for identifying vulnerabilities, protecting systems and networks, and guiding risk-based security practices across the environment. The ideal candidate brings strong technical judgment, hands-on security expertise, and the ability to communicate clearly with both technical teams and business stakeholders. Responsibilities: • Monitor and evaluate the security of systems, endpoints, and network infrastructure to identify threats and reduce exposure to risk. • Investigate security incidents, assess potential breaches, and coordinate timely remediation efforts to restore and protect operations. • Review firewall configurations, network activity, and monitoring outputs to help maintain a secure and resilient technology environment. • Partner with internal teams to support patch management and strengthen security controls across Windows and macOS platforms. • Assess third-party vendor security documentation, including SOC 2 reports, to support risk reviews during procurement and contract evaluation. • Contribute to the development, maintenance, and enforcement of information security policies, standards, and procedures. • Provide clear updates and recommendations to leadership, IT colleagues, and end users while handling sensitive matters with sound judgment and discretion.
2026-10-29T00:00:00Z

13 results for Tier Ii It Support Engineer in Morristown, NJ