<p>Growing New York City firm is currently seeking a Bookkeeper. This role is ideal for someone with strong expertise in QuickBooks who thrives in managing financial operations efficiently. You will play a key part in maintaining accurate accounts and ensuring seamless financial processes.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and reconcile accounts, including bank reconciliations, to ensure accuracy and completeness of financial records.</p><p>• Monitor and process accounts payable transactions, ensuring timely and accurate payments.</p><p>• Handle job costing and allocation to support project financial management.</p><p>• Ensure payroll allocations are correctly recorded and aligned with financial records.</p><p>• Prepare and analyze financial reports for review by the controller.</p><p>• Assist with invoice processing and check cutting to support financial operations.</p><p>• Conduct account analysis and clean up discrepancies to maintain organized financial records.</p><p>• Cross-train in payroll functions to provide backup support as needed.</p>
<p>We are looking for an experienced Bookkeeper to join our team in Brooklyn, New York. This role is ideal for someone who is detail-oriented, thrives in a dynamic environment, and can manage various financial tasks efficiently. You will play a crucial role in maintaining accurate records and supporting the overall financial health of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Handle payroll processing for a staff of approximately 60 employees, ensuring accuracy and timeliness.</p><p>• Manage accounts payable and accounts receivable tasks, including invoice processing and payment tracking.</p><p>• Perform bank reconciliations using QuickBooks to maintain accurate financial records.</p><p>• Oversee bill payments and ensure all expenses are accounted for properly.</p><p>• Create and maintain spreadsheets to track and analyze company expenses.</p><p>• Address employee inquiries related to benefits and 401(k) plans, providing clear and helpful information.</p><p>• Support HR-related tasks by assisting with onboarding and other administrative functions.</p><p>• Maintain compliance with financial regulations and company policies.</p><p>• Collaborate with team members to improve accounting processes and workflows</p>
<p>We are seeking a detail-oriented Bookkeeper to join our team in New Rochelle, New York. In this role, you will be essential in managing financial transactions, maintaining accurate records, and contributing to the organization’s overall financial stability. The ideal candidate possesses excellent organizational skills, a solid understanding of accounting principles, and proficiency in financial software, enabling them to support smooth and accurate financial operations.</p>
<p>We are seeking a meticulous and organized Accounts Receivable Clerk to join our team in New Rochelle, New York. This role is critical to maintaining the organization's financial stability by managing customer billing, processing payments, and performing precise account reconciliations. The ideal candidate will have strong analytical abilities, exceptional attention to detail, and a comprehensive understanding of accounts receivable processes to support efficient cash flow and financial operations.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Jersey City, New Jersey. This opportunity is for professionals skilled in managing financial transactions and ensuring accuracy in payment processing. The ideal candidate will bring expertise in accounts payable operations while demonstrating strong organizational and analytical abilities.</p><p><br></p><p>Responsibilities:</p><p>• Open, sort, and distribute incoming department mail to ensure timely processing.</p><p>• Organize, log, photocopy, and file invoices, checks, and other financial documents.</p><p>• Verify and prepare checks for mailing, ensuring special handling requests are expedited.</p><p>• Perform 3-way matching of invoices, purchase orders, and receipts to validate transactions.</p><p>• Accurately code invoices and other financial documents in compliance with company policies.</p><p>• Process payments efficiently, including handling purchase orders and expense reports.</p><p>• Utilize accounting software systems to maintain accurate records and streamline workflows.</p><p>• Monitor and audit accounts payable activities to ensure adherence to established procedures.</p><p>• Collaborate with team members to resolve discrepancies and improve payment processes.</p><p>• Manage ACH and other electronic payment methods to ensure timely and secure transactions.</p>
<p>Expanding NYC real estate firm is currently seeking a Bookkeeper to manage financial transactions and ensure accurate record-keeping. This role involves handling accounts payable and receivable, reconciling bank statements, and preparing month-end financial reports. The ideal candidate will have a strong background in bookkeeping and accounting, with proficiency in software tools such as QuickBooks and Microsoft Excel.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate financial records by managing accounts payable and receivable processes.</p><p>• Perform regular bank reconciliations to ensure consistency and accuracy in financial statements.</p><p>• Prepare monthly financial reports, including expense tracking and variance analysis.</p><p>• Oversee payroll processing and ensure timely and accurate payment to employees.</p><p>• Manage data entry tasks to keep financial records current and organized.</p><p>• Handle month-end close procedures and ensure all transactions are properly accounted for.</p><p>• Utilize QuickBooks and Microsoft Excel for financial analysis and reporting.</p><p>• Assist with financial audits and provide necessary documentation to auditors.</p><p>• Monitor compliance with financial regulations and standards.</p><p>• Support property management teams with bookkeeping tasks related to commercial and residential properties.</p>
<p>Pharma/BioTech organization is hiring a VP Finance to their team. This position is mainly remote, but will involve meeting in person a few times a month in NJ and NYC - candidates need to be comfortable commuting to both locations.</p><p><br></p><p>Responsibilities:</p><p>• Support the CFO on financial performance, operational efficiency, long-range planning, and capital strategy.</p><p>• Partner with departmental and cross-functional leaders to deliver budgeting, long-range planning, forecasting, department variances, managing multiple financial analyses, helping them to align resources, manage risk and support program advancement.</p><p>• Prepare financial updates for presentation to the Board of Directors by the President & CFO.</p><p>• Ensure robust internal controls, GAAP compliance, and efficient financial systems and processes.</p><p>• Manage scenario and financial modeling for clinical development, manufacturing scale-up, commercialization, and portfolio optimization.</p><p>• Lead the optimization of cash management, cost structure, and operational leverage, while supporting company growth.</p><p>• Oversee risk management, insurance programs, and compliance frameworks.</p><p>• Build, mentor, and develop high-performing finance teams.</p><p>• Foster a culture of accountability, collaboration, transparency, and scientific integrity.</p><p><br></p>
<p>Robert Half is looking for a dedicated Accounts Payable Specialist to manage the full lifecycle of invoices across multiple entities for our dynamic client. This Accounts Payable Specialist role involves ensuring accurate processing, timely payments, and smooth month-end close activities while maintaining compliance with company policies. The ideal candidate will possess strong expertise in accounts payable operations, proficiency with Microsoft Dynamics or similar platforms, and a proactive approach to improving processes.</p><p><br></p><p>Responsibilities:</p><ul><li>Process and accurately code 100+ invoices weekly using Microsoft Dynamics.</li><li>Ensure timely and compliant payments by adhering to internal approval workflows.</li><li>Reconcile vendor statements and resolve discrepancies efficiently.</li><li>Prepare reconciliations and schedules to support monthly accounts payable close.</li><li>Track 1099 vendors and assist with year-end reporting requirements.</li><li>Collaborate with vendors and internal teams to address billing inquiries and issues.</li><li>Handle intercompany accounts payable activities within a multi-entity structure.</li><li>Identify and propose process improvements to enhance accuracy and reduce manual tasks.</li></ul>
<p>Stable, South Jersey client is seeking an experienced, highly collaborative Director of Financial Planning & Analysis to build, lead, and own the FP& A function for the organization. This role will consist of providing assistance with variance analysis, strategic insights, providing financial guidance by managing the monthly budgeting process, preparing monthly and quarterly financial reporting, creating complex financial models through process analysis, forecasting revenues and expenditures, and developing process improvements. Ideally, we are looking for someone who has designed planning, budgeting, and forecasting processes from the group up in a publicly traded or SOX-compliant environment.</p><p><br></p><p>How you will make an impact</p><p>· Manage the annual budget and strategic planning process</p><p>· Provide quantitative analysis of finances</p><p>· Conduct thorough research of historical financial data</p><p>· Analyze business opportunities and investments</p><p>· Lead efforts to business unit profitability</p><p>· Create revenue generating, strategic initiatives</p><p>· Develop and gain deep business understanding of financial drivers</p><p>· Meet appropriate business deadlines</p><p>· Monitor performance indicators for profit and loss</p><p>· Establish financial policies</p>
We are looking for a detail-oriented and organized Bookkeeper to join our team in Rockville Centre, New York. The ideal candidate will have strong expertise in managing financial transactions, maintaining accurate records, and ensuring compliance with accounting standards. This position requires a proactive individual with excellent problem-solving skills and a commitment to maintaining the integrity of financial data.<br><br>Responsibilities:<br>• Verify the accuracy of financial transactions and ensure proper documentation.<br>• Record financial data in appropriate ledgers and maintain updated records.<br>• Perform regular reconciliations of bank accounts to ensure accuracy.<br>• Handle credit card account reconciliations promptly and efficiently.<br>• Process deposits and record all incoming cash receipts with precision.<br>• Oversee payroll administration and ensure timely processing.<br>• Manage accounts receivable, including tracking and collection efforts.<br>• Assist with additional financial tasks and projects as needed.
We are looking for a skilled Tax Manager to join our team on a contract basis in New York, New York. This role is ideal for someone with extensive experience and a strong background in corporate tax provisions and accounting. You will play a crucial role in overseeing tax processes, ensuring compliance, and managing tax-related reporting and filings.<br><br>Responsibilities:<br>• Lead the preparation and review of corporate tax provisions to ensure accuracy and compliance.<br>• Collaborate with external providers to manage tax-related tasks and resolve backlogs.<br>• Oversee the preparation of return provisions and true-up journal entries.<br>• Develop and implement quarterly tax filing processes to streamline operations.<br>• Supervise and guide an employee responsible for day-to-day tax operations.<br>• Provide expertise in bringing outsourced tax provisions in-house.<br>• Ensure all tax-related journal entries are accurately adjusted and prepared.<br>• Conduct ad hoc financial analysis to support tax-related decision-making.<br>• Utilize tools such as CCH ProSystem Fx and CCH Sales Tax for tax processes.
<p>The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Direct collection efforts on delinquent accounts</p><p>· Verify customer payments</p><p>· Resolve complex or escalated collection issues</p><p>· Negotiate payment terms and payment schedules</p><p>· Develop and implement collection procedures and policies to improve efficiency</p><p>· Recommend and implement process improvement to enhance collection effectiveness</p>
<p>175,000-180,000</p><p><br></p><p>benefits include:</p><ul><li>dental</li><li>vision</li><li>health insurance</li><li>paid time off</li><li>paid holidays</li></ul><p><br></p><p>A leading regional CPA firm in the Morristown area seeks a Tax Manager. This is one of the top firms to work for in the Morristown/Parsippany area and even in the tristate area. This opportunity is open due to expansion. A diversified tax background in corporate, partnership, trust, and individual returns is ideal with seven plus years of experience in a quality CPA firm. A CPA or parts passed is preferred but not required. The firm offers excellent benefits and flexibility. Email a resume to Robert Half International. </p><p><br></p><p><br></p>
<p>If you want to join the ranks of a successful company, and are a detail-oriented individual, consider this Accounts Payable Clerk position. This position could take your career to the next level. Looking to match, batch and code invoices, resolve A/P issues, process expense reports, update and reconcile sub-ledger to G/L, and process checks? This Accounts Payable (A/P) Clerk position at a dynamic organization with a growing team might be right for you! The opening for a permanent Accounts Payable Clerk is in the New York, New York area.</p><p><br></p><p>What you get to do every day</p><p><br></p><p>- Support the AP/Finance Department by completing administrative tasks</p><p><br></p><p>- Carry out additional projects as required</p><p><br></p><p>- Complete full-cycle A/P</p><p><br></p><p>- Perform daily processes and controls correctly and punctually, ensuring company policies are followed</p><p><br></p><p>- Validate, record and send checks, including expediting special handling</p><p><br></p><p>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed</p><p><br></p><p>- Open, sort, and distribute daily department mail</p><p><br></p><p>- Provide support during internal and external audits</p><p><br></p><p>- Provide customer service to internal business partners</p>
<p>We are looking for an experienced Full Charge Bookkeeper to join our client's team in New York, New York. This role is vital to maintaining accurate financial records and ensuring smooth accounting operations. The ideal candidate is detail-oriented, organized, and possesses a strong understanding of bookkeeping principles.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes accurately and efficiently.</p><p>• Prepare and process invoices, purchase orders, and billing statements.</p><p>• Conduct month-end closing activities, including accruals and reconciliations.</p><p>• Maintain accurate records of inventory and monitor related financial transactions.</p><p>• Calculate and record sales commissions and ensure compliance with sales tax regulations.</p><p>• Oversee payroll processing and address discrepancies as needed.</p><p>• Assist in preparing financial reports and documentation for month-end reviews.</p><p>• Perform regular bank reconciliations to ensure accuracy in financial accounts.</p><p>• Collaborate with team members to support ongoing accounting operations and improvements.</p>
<p>A busy company in the Pompton Plains area is seeking a Credit Analyst to join their growing team. This Credit Analyst will report into the Credit Manager and be a part of a collaborative team that works great with each other. This Credit Analyst opportunity also offers career growth and work flexibility. The ideal Credit Analyst will have prior experience with accounts receivable and collections, and be an intermediate Excel user (pivot table and vlookup experience preferred). Other responsibilities of this Credit Analyst will include but not be limited to: </p><p><br></p><p>Credit Analyst Responsibilities:</p><p>• Process and accurately input new customer setups into the system.</p><p>• Perform creditworthiness assessments by conducting research and utilizing Excel for data analysis.</p><p>• Implement and manage credit holds in alignment with company policies and sound judgment.</p><p>• Lead daily meetings with other departments to address and resolve credit hold concerns.</p><p>• Record and prepare accounts receivable cash receipts to maintain accurate financial records.</p><p>• Handle credit card payment processing efficiently and securely.</p><p>• Review, input, and post invoices to the system while ensuring accuracy.</p><p>• Manage collections by following up on payments persistently and professionally.</p><p>• Monitor the accounts receivable inbox to identify and resolve unresolved issues or escalate them as needed.</p><p>• Prepare internal accounts receivable reports and track KPIs using advanced Excel tools.</p><p><br></p><p>This Credit Analyst role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Credit Analyst position, apply today! </p>
We are seeking a detail-oriented detail oriented to manage critical financial operations and ensure compliance with established policies and regulations. The ideal candidate will be responsible for recording and reconciling daily financial transactions, preparing payroll processes, and generating accurate financial reports such as balance sheets and profit and loss statements. This role requires monitoring expenses, contributing to budgeting efforts, and maintaining organized documentation to support audits and reviews. In addition, the position involves collaborating with management and team members to address financial risks and optimize processes. A high level of discretion, strong organizational skills, and the ability to analyze complex financial data are crucial for success in this role.
We are looking for an experienced Financial Analyst to join our team in Woodside, New York. In this long-term contract role, you will play a vital part in overseeing financial processes, ensuring accuracy, and driving improvements in budgeting and billing functions. This position offers an excellent opportunity to contribute to meaningful financial outcomes within a collaborative environment.<br><br>Responsibilities:<br>• Conduct thorough budget modifications to align financial plans with organizational goals.<br>• Perform detailed variance analysis to identify discrepancies and trends.<br>• Compare budgets against actual expenditures and provide actionable insights.<br>• Address and correct any inaccuracies in billing processes to maintain accuracy.<br>• Prepare comprehensive schedules for budget modifications and coordinate with the billing team.<br>• Collaborate closely with the passport billing team to streamline financial operations.
<p>Robert Half has partnered with a dynamic organization in search of a Financial Controller on a short-term contract basis to join our team located in the Greater Philadelphia Region. As a Financial Controller, the role will be centered around Financial Reporting, Month End Close, and Payroll operations.</p><p><br></p><p>What you get to do every single day:</p><p>• Oversee and manage all aspects of financial reporting within the organization.</p><p>• Ensure the timely and accurate preparation of monthly, quarterly, and annual financial statements.</p><p>• Supervise the month-end close process and ensure it is completed accurately.</p><p>• Manage payroll functions, ensuring that all procedures are carried out efficiently and in compliance with regulatory requirements.</p><p>• Develop and implement financial control procedures and systems to enhance financial performance.</p><p>• Monitor financial details to ensure that legal requirements are met.</p><p>• Coordinate with external auditors and manage internal controls.</p><p>• Oversee budget preparation and financial planning processes.</p><p>• Manage and track the performance of invested assets in alignment with company's policies and investment strategy.</p>
<p><strong>Leadership & Department Support</strong></p><ul><li>Serve as an extension of the Controller, providing support across all departmental needs.</li><li>Lead, manage, and mentor a team of three Accounts Payable staff to ensure accurate and timely processing.</li><li>Establish and maintain standards for financial data quality, reporting accuracy, and compliance with internal policies.</li><li>Oversee the creation, organization, and ongoing maintenance of SOPs for the Accounts Payable division, ensuring all cross-department workflows are clearly documented.</li></ul><p><strong>Accounts Payable Operations</strong></p><ul><li>Manage the full AP cycle, including vendor payments, contractor payments, and international transfers.</li><li>Process vendor payments using the approved weekly payment schedule, as well as urgent payments when necessary.</li><li>Pay U.S. and international contractors via wire transfer or other approved payment systems.</li><li>Oversee international payroll-related money transfers and ensure secure handling of global payments.</li><li>Implement and maintain best practices for AP operations, banking processes, and fraud-prevention protocols.</li><li>Support continuous improvement efforts to enhance AP efficiency and scalability.</li></ul><p><strong>Billing, Invoicing & Collections</strong></p><ul><li>Manage billing and invoicing across Amazon Vendor Central, retail clients, and wholesale partners.</li><li>Execute billing and payment processes that align with the company’s financial strategy.</li><li>Ensure timely and accurate collections to support cash-flow objectives.</li><li>Reconcile vendor accounts and resolve discrepancies quickly and accurately.</li><li>Process refunds for rebates and product returns.</li></ul><p><strong>Credit Card & Expense Management</strong></p><ul><li>Ensure corporate credit card accounts are reconciled and paid on time.</li><li>Collaborate with department heads to gather required documentation and resolve credit card-related issues.</li><li>Open new credit card accounts and implement best practices for managing card programs, including point systems.</li><li>Track year-to-date expenses and analyze spending trends year-over-year.</li></ul><p><strong>Compliance, Reporting & Systems</strong></p><ul><li>Prepare and review U.S. state tax reports and support general compliance activities.</li><li>Lead the design, implementation, and rollout of AP process improvements and system enhancements.</li><li>Maintain and optimize AP and banking systems to support departmental growth.</li><li>Shop and evaluate business insurance options annually and present recommendations for leadership review.</li></ul><p><strong>Benefits:</strong></p><ul><li>Medical, Dental, Vision</li><li>Paid time off</li><li>401k</li></ul>
<p><strong>Jeff Abrams is seeking a dynamic Controller</strong> to oversee financial operations and portfolio management for his client's investment entities, including funds, SPVs, and management company structures. This role is pivotal in ensuring seamless financial processes, strategic planning, and compliance across our organization. The ideal candidate will excel in both operational and accounting functions while collaborating with internal teams and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Provide deal closing support by partnering with the investment team to streamline and finalize processes.</p><p>• Manage treasury functions to ensure efficient handling of financial resources.</p><p>• Serve as the primary point of contact for external communications with portfolio companies, investors, and limited partners.</p><p>• Coordinate with service providers, including fund administrators, auditors, tax advisors, and legal counsel, to maintain compliance and operational efficiency.</p><p>• Support fundraising initiatives to strengthen investment opportunities.</p><p>• Conduct quarterly and annual investment valuations to assess portfolio performance.</p><p>• Monitor and analyze performance metrics at both the portfolio and fund levels.</p><p>• Oversee annual audits to ensure accuracy and adherence to financial regulations.</p><p>• Develop and maintain budgeting and forecasting models for the management company.</p><p>• Manage tax planning and compliance activities to align with regulatory requirements.</p><p><br></p><p>If you are interested in this role, please reach out to <strong>Jeff Abrams via LinkedIn</strong>.</p>
<p>Robert Half is partnering with one of our clients that is looking for a medical biller to join their team! This is a great opportunity to join a growing local practice. Please apply if you have previous medical billing experience in Modernizing Medicine!</p><p><br></p><p>Responsibilities:</p><p>• Process and manage medical billing tasks, ensuring all claims are submitted accurately and in a timely manner.</p><p>• Monitor accounts receivable and follow up on outstanding payments to ensure prompt resolution.</p><p>• Utilize electronic medical records systems to maintain and update patient billing information.</p><p>• Communicate with insurance companies and patients to address billing inquiries and discrepancies.</p><p>• Reconcile account balances to ensure accuracy and identify any inconsistencies.</p><p>• Prepare and distribute invoices and statements for patient accounts.</p><p>• Collaborate with team members to streamline billing procedures and improve efficiency.</p><p>• Maintain compliance with relevant regulations and policies related to medical billing and accounts receivable.</p><p>• Generate regular reports detailing accounts receivable status and progress.</p><p>• Assist with audits and provide documentation as requested.</p>
<p>We are looking for an experienced Tax Manager to join our team in Bethlehem, Pennsylvania. In this role, you will oversee tax return reviews, provide expert guidance to clients, and manage staff assignments to ensure timely and accurate tax preparation. This position offers the opportunity to work closely with ownership to enhance processes and deliver high-quality service to a diverse client base.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Perform final reviews and approvals for a portion of the firm's tax returns, sharing responsibilities with ownership, and prepare complex returns as needed.</p><p>• Communicate directly with clients through various channels to provide personalized and constructive tax advice for individuals, entities, and other client types.</p><p>• Collaborate with clients prior to year-end to identify projections and planning opportunities.</p><p>• Oversee staffing assignments for tax preparation, ensuring deadlines are met and workloads are effectively distributed.</p><p>• Work alongside ownership to establish a systematic approach for handling tax notices and examinations with thorough documentation.</p><p>• Contribute to the development and improvement of digital tax file processes, including checklists and lead sheets.</p>
<p>We are looking for an experienced Accounts Payable Specialist in the Union County, NJ area. In this role you will be responsible for full cycle accounts payable, invoice processing, creating invoices, vendor communication, and more. You must have experience using SAP software. If you have 2+ years of accounts payable experience and are experienced in SAP software, this might be the opportunity for you!</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts payable transactions, ensuring accuracy and timely payments.</p><p>• Manage vendor communications to address inquiries and maintain strong relationships.</p><p>• Handle debits, credits, and wire transfers while maintaining detailed records.</p><p>• Code invoices and accounts appropriately for accurate financial reporting.</p><p>• Assist in collections and resolve overdue payments with professionalism.</p><p>• Collaborate directly with company leadership to support financial decision-making.</p>
<p>We are looking for an experienced Accounts Receivable Clerk to join a team on a contract basis in Willingboro, New Jersey. This role is ideal for a meticulous individual with a background in commercial collections and billing processes. The position focuses on maintaining accurate financial records and ensuring timely collection of payments.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage invoices to ensure accurate billing and timely payments.</p><p>• Conduct follow-ups with clients to collect outstanding balances and resolve payment discrepancies.</p><p>• Record and reconcile incoming payments in the company's financial systems.</p><p>• Collaborate with other departments to address and resolve client billing issues.</p><p>• Generate reports on accounts receivable status and provide updates to management.</p><p>• Maintain organized and up-to-date records of client transactions and payment histories.</p><p>• Ensure compliance with company policies and industry standards in all financial activities.</p><p>• Assist in cash application processes to ensure proper allocation of payments.</p><p>• Identify and escalate problem accounts to management as necessary.</p><p>• Provide exceptional customer service while addressing client inquiries related to billing and payments.</p>