We are looking for a Licensing Specialist to support agent onboarding and contracting activities while delivering a high level of service throughout the process. This contract opportunity with potential for a permanent role is based in Minnesota and is ideal for someone who enjoys administrative coordination, problem-solving, and improving day-to-day workflows. The person in this role will help maintain accurate contracting records, respond to agent needs, and contribute to a collaborative team focused on timely, efficient execution.<br><br>Responsibilities:<br>• Prepare and submit contracting packets, licensing documents, and related forms for new and existing agents and agencies with a strong focus on accuracy and completeness.<br>• Track pending submissions and conduct regular follow-up to help move paperwork through approval stages without unnecessary delays.<br>• Manage agent profile updates and contract revisions while identifying practical ways to simplify and improve the overall process.<br>• Use working knowledge of insurance-related products, services, and procedures to investigate issues and support timely resolution for agents.<br>• Meet established service expectations by handling tasks efficiently, maintaining organized records, and prioritizing deadlines effectively.<br>• Navigate carrier portals and follow carrier-specific procedures to complete submissions, verify status updates, and address processing issues.<br>• Partner closely with colleagues to support shared objectives, provide backup when needed, and contribute to a positive team environment.<br>• Communicate professionally through email and other channels to answer questions, provide status updates, and ensure a smooth experience for agents.
<p>Are you looking to advance your career as a collections professional at a rapidly growing company located conveniently near Mounds View, Minnesota. This Collections Specialist role will be a long term temporary / contract to hire employment opportunity that has immense opportunity for growth. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today!</p><p><br></p><p>The job:</p><p>- Process Payments</p><p>- Register all customer payments to the correct reports</p><p>- Maintain quality customer service and a positive company image by resolving customer account inquiries</p><p>- Manage inbound and outbound collections calls and correspondence</p><p>- Process bankruptcy filings correctly when received</p><p>- Abide by all Federal Fair Credit Reporting Act rules and regulations</p><p>- Manage all billing and reporting activities in line with deadlines</p><p>- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment</p><p>- Oversee and update customer files to ensure data consistency</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a Collections Specialist to support revenue recovery efforts for a long-term contract opportunity in Minneapolis, Minnesota. This position focuses on managing account follow-up, resolving outstanding balances, and working across internal and external partners to improve payment outcomes. The ideal candidate brings a strong understanding of collections workflows, can navigate complex healthcare-related systems and programs, and communicates effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned accounts and perform timely follow-up to secure payment resolution and reduce aging balances.<br>• Investigate unpaid or underpaid claims by reviewing account details, payer activity, and supporting documentation.<br>• Communicate with patients, payers, and internal teams to clarify discrepancies and move accounts toward closure.<br>• Apply knowledge of healthcare programs and coverage structures, including government-related plans, when addressing account issues.<br>• Document collection activity thoroughly and maintain accurate records within applicable systems and tracking tools.<br>• Partner with offshore or cross-functional support teams to coordinate workload, share updates, and maintain service expectations.<br>• Analyze account trends and identify recurring obstacles that may affect reimbursement or collection performance.<br>• Support process adherence by following established billing and collection procedures while meeting productivity goals.
<p>We are seeking a compassionate and service-oriented Employee Benefits Representative to support employees by providing guidance on company benefit programs, leave options, and wellness resources. This role acts as a resource for employees throughout their employment lifecycle, helping them understand available programs and ensuring a positive employee experience.</p><p>This position is ideal for someone with strong customer service and communication skills who enjoys helping people navigate questions and resolve issues.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary contact for employees seeking information about benefits.</li><li>Assist employees and direct them to appropriate resources.</li><li>Respond to questions by phone, email, and in person while providing exceptional customer service.</li><li>Partner with benefit vendors and internal teams to resolve employee concerns and escalations.</li><li>Support leave administration processes, including documentation tracking and communication with employees.</li><li>Create and distribute benefits communications, educational materials, and employee resources.</li><li>Participate in employee orientations and informational meetings regarding available programs.</li><li>Track employee inquiries and maintain accurate records of interactions and resolutions.</li></ul>
<p><strong> Microsoft Identity Manager (MIM) SME / Identity Platform Consultant</strong></p><p><strong>Discovery, Documentation & Migration Assessment Engagement</strong></p><p><strong>Overview</strong></p><p>Our client is seeking a senior-level Microsoft Identity Manager (MIM) Subject Matter Expert to lead a focused discovery, documentation, and migration assessment engagement within an existing enterprise identity management environment.</p><p>This is not a deployment, implementation, or engineering build role. The primary objective is to analyze, document, assess, and provide recommendations for a production MIM environment that currently lacks sufficient internal knowledge transfer and documentation.</p><p>The ideal consultant will have extensive hands-on experience supporting Microsoft Identity Manager in production environments and be comfortable independently reverse-engineering complex identity management configurations without relying on existing documentation or internal subject matter experts.</p><p>The consultant will work closely with Enterprise Platforms, Infrastructure, and IT Architecture teams to create comprehensive documentation, evaluate operational risks, and develop a roadmap for eventual migration to Microsoft Entra ID Inbound Provisioning</p>