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2 results for Learning Specialist in Minneapolis, MN

Licensing Specialist

Monticello, MN
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
We are looking for a Licensing Specialist to support agent onboarding and contracting activities while delivering a high level of service throughout the process. This contract opportunity with potential for a permanent role is based in Minnesota and is ideal for someone who enjoys administrative coordination, problem-solving, and improving day-to-day workflows. The person in this role will help maintain accurate contracting records, respond to agent needs, and contribute to a collaborative team focused on timely, efficient execution. Responsibilities: • Prepare and submit contracting packets, licensing documents, and related forms for new and existing agents and agencies with a strong focus on accuracy and completeness. • Track pending submissions and conduct regular follow-up to help move paperwork through approval stages without unnecessary delays. • Manage agent profile updates and contract revisions while identifying practical ways to simplify and improve the overall process. • Use working knowledge of insurance-related products, services, and procedures to investigate issues and support timely resolution for agents. • Meet established service expectations by handling tasks efficiently, maintaining organized records, and prioritizing deadlines effectively. • Navigate carrier portals and follow carrier-specific procedures to complete submissions, verify status updates, and address processing issues. • Partner closely with colleagues to support shared objectives, provide backup when needed, and contribute to a positive team environment. • Communicate professionally through email and other channels to answer questions, provide status updates, and ensure a smooth experience for agents.
2026-09-11T00:00:00Z

Collections Specialist

Minneapolis, MN
onsite
Permanent / Full Time
58000 - 70000 USD / Yearly
We are looking for a Collections Specialist to support accounts receivable performance for a retail organization in Bloomington, Minnesota. This role focuses on recovering outstanding balances, researching account concerns, and helping maintain accurate customer financial records. The ideal candidate will work cross-functionally with internal teams to reduce aging balances, strengthen cash flow, and support sound credit decisions. Responsibilities: • Oversee collection efforts for a designated group of customer accounts and follow up on overdue balances in a timely, detail-oriented manner. • Research billing questions, short payments, and account discrepancies to identify root causes and bring issues to resolution. • Reconcile customer accounts to confirm that balances, credits, and payment activity are accurate and up to date. • Review payment behavior and account activity to spot trends that may indicate elevated credit or collection risk. • Maintain organized records of customer credit history, correspondence, and supporting documentation for account actions. • Collaborate with sales, operations, and accounting partners to remove payment barriers and improve recovery results. • Raise concerns related to delinquent accounts or potential write-off exposure and recommend next steps to leadership. • Assist with entry-level credit analysis by collecting customer information, preparing review materials, and supporting account evaluations. • Contribute to accounts receivable objectives by helping reduce past-due balances and improve overall portfolio performance.
2026-09-09T00:00:00Z