<p>We are looking for a detail-oriented Patient Care Coordinator to support financial clearance activities. This Long-term Contract position focuses on insurance verification, benefit review, prior authorization support, and patient cost communication within a fast-paced healthcare revenue cycle environment. The ideal candidate brings front-end revenue cycle experience, strong knowledge of payer guidelines, and the ability to work independently while contributing to a collaborative team. Success in this role requires accuracy, sound judgment, and clear communication with patients, payers, and internal care teams.</p><p><br></p><p>Responsibilities:</p><p>• Review insurance coverage for upcoming services and document verification details accurately within the electronic health record.</p><p>• Evaluate active benefits, policy effective dates, service limitations, authorization requirements, and expected patient out-of-pocket responsibility.</p><p>• Prepare patient-friendly cost estimates and explain financial obligations before scheduled visits, procedures, or stays.</p><p>• Identify insufficient coverage situations and connect patients or families with financial counseling or available assistance programs.</p><p>• Support prior authorization and payer-related clearance activities to help reduce delays, denials, and reimbursement issues.</p><p>• Manage assigned work queues efficiently while meeting established productivity and quality standards in a high-volume setting.</p><p>• Collaborate with clinical and revenue cycle teams to clarify documentation, resolve coverage questions, and support timely patient access.</p><p>• Provide guidance to less experienced colleagues when needed on payer rules, benefit interpretation, and financial clearance processes.</p><p>• Complete additional business office tasks and special assignments as needed to support departmental operations.</p>
<p>We are looking for a Patient Care Coordinator to support financial clearance and pre-registration activities for hospital services. This is a long-term contract position supporting remote patient access teams that manage insurance verification, prior authorization, benefit review, and patient financial estimates in a fast-paced healthcare setting. The role requires strong communication skills, sound knowledge of healthcare coverage rules, and the ability to work accurately within electronic health record systems while helping patients understand their financial obligations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct pre-registration and financial clearance activities by gathering required patient information and entering complete, accurate documentation into the designated health record system.</p><p>• Review insurance coverage for upcoming services, confirm active eligibility, and record benefit details, limitations, and authorization requirements.</p><p>• Determine patient cost responsibilities by analyzing plan benefits and preparing clear estimates for scheduled visits or procedures.</p><p>• Explain billing-related information, patient rights, consent requirements, and other relevant service policies in a clear and patient-friendly manner.</p><p>• Identify accounts with insufficient coverage, discuss available assistance options, and direct patients to appropriate financial counseling resources when needed.</p><p>• Process benefit verification and payer-related follow-up tasks efficiently in a high-volume, productivity-driven environment.</p><p>• Support accurate handling of prior authorization activities and payer communications related to pharmacy or hospital services.</p><p>• Collaborate with remote team members through regular check-ins and provide guidance to less experienced staff when appropriate.</p><p>• Complete additional assigned duties that contribute to revenue cycle performance and patient access operations.</p>
<p>We are looking for a Patient Care Coordinator to support claims resolution and financial clearance activities for a healthcare organization.This long-term contract position is ideal for someone with hands-on experience in healthcare revenue cycle operations, insurance verification, prior authorization, and patient financial communication. The person in this role will work in a fast-paced, queue-driven environment, handling claim-related issues, validating coverage, and helping patients understand billing and benefit responsibilities while maintaining accurate documentation in electronic health record systems.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and correct claim issues caused by incomplete, inaccurate, or missing billing information so accounts can move forward for timely submission.</p><p>• Enter charges manually by compiling demographic details, insurance data, and visit information from multiple sources to support accurate fee billing.</p><p>• Review coverage status and confirm that active insurance applies to scheduled services, procedures, or visits before billing is processed.</p><p>• Interpret plan benefits, coverage limits, effective dates, authorization rules, and patient cost obligations for upcoming care.</p><p>• Complete eligibility checks through available verification tools and record all findings clearly within Epic or other applicable electronic systems.</p><p>• Provide patients with understandable cost estimates and explain expected out-of-pocket expenses related to their care.</p><p>• Guide patients and families toward financial assistance or counseling resources when insurance coverage is limited or insufficient.</p><p>• Communicate important patient-facing policies and required documentation details when clarification is needed during the financial clearance process.</p><p>• Support productivity goals in a high-volume workflow while collaborating with team members on escalated payer or account issues.</p><p>• Share knowledge with colleagues by offering guidance on payer requirements, revenue cycle processes, and billing-related questions.</p>
<p>We are looking for a detail-oriented individual to support patient access and financial clearance activities. This role focuses on preparing patients for upcoming services by confirming coverage, gathering registration details, and explaining expected out-of-pocket costs with clarity and professionalism. The ideal candidate brings experience in healthcare front-end revenue cycle work and can manage a high-volume workload while maintaining accuracy, compliance, and a patient-centered approach.</p><p><br></p><p>Responsibilities:</p><p>• Conduct pre-registration conversations with patients to gather demographic, insurance, and service-related details, then enter complete and accurate information into Epic.</p><p>• Review active insurance coverage for scheduled visits or admissions by completing eligibility checks and documenting verification results in the appropriate system.</p><p>• Analyze plan benefits for upcoming services, including effective dates, limitations, authorization needs, and potential patient payment obligations.</p><p>• Prepare and communicate cost estimates so patients have a clear understanding of anticipated financial responsibility before care is delivered.</p><p>• Explain applicable patient-facing policies and required documentation, including treatment-related acknowledgments, general rights information, and other registration materials.</p><p>• Identify situations involving limited or insufficient coverage, discuss available assistance options, and connect patients with financial counseling or government support resources when appropriate.</p><p>• Provide guidance to newer team members by sharing knowledge related to payer requirements, revenue cycle processes, and issues that affect financial clearance outcomes.</p><p>• Support additional operational tasks as needed to help maintain workflow quality, productivity, and service standards in a high-volume environment.</p>
We are looking for an Intake Coordinator to support leave administration and employee assistance services for a healthcare organization in Minneapolis, Minnesota. This Long-term Contract position focuses on reviewing documentation, resolving complex intake and benefits-related questions, and ensuring accurate processing across HR and payroll workflows. The ideal candidate brings strong attention to detail, sound judgment, and the ability to guide employees and managers through leave-related processes with clarity and professionalism.<br><br>Responsibilities:<br>• Review leave-related forms and supporting records to determine appropriate case outcomes and next steps.<br>• Address non-routine issues and escalated concerns by researching details thoroughly and providing clear, accurate resolution.<br>• Speak with employees to understand their situation, answer questions, and explain how leave programs and related benefits may apply.<br>• Enter information into designated systems and complete transactions with a high degree of accuracy and timeliness.<br>• Maintain organized case files and tracking records to support compliance, reporting, and follow-up activities.<br>• Process payroll-related items connected to leave activity in accordance with established procedures.<br>• Carry out HR workflow tasks within healthcare management and case administration tools to keep cases moving efficiently.<br>• Deliver guidance and training sessions for managers on leave practices, documentation expectations, and process awareness.<br>• Educate employees on accruals, COBRA, short-term disability, and long-term disability as they relate to time away from work.
<p>A National Healthcare Company is seeking a detail-oriented Medical Insurance Verification Specialist with 2+ years of experience to join our team in a fully remote capacity. In this role, the Medical Insurance Verification Specialist will be responsible for verifying patient insurance coverage, obtaining benefit information, and ensuring accurate documentation prior to services being rendered. Company-issued equipment will be provided to support your success in this remote position.</p><p>Key Responsibilities:</p><ul><li>Verify patient insurance eligibility, benefits, and coverage details prior to appointments or procedures</li><li>Work with a variety of insurance plans, including HMO, PPO, Medicare, and Medicaid</li><li>Confirm referrals, authorizations, copays, deductibles, and out-of-pocket responsibilities</li><li>Communicate with insurance carriers, provider offices, and internal teams to resolve coverage issues</li><li>Accurately document verification details in patient accounts and internal systems</li><li>Identify and escalate discrepancies or denials as needed</li><li>Maintain compliance with HIPAA and company policies</li></ul><p><br></p>
<p>Our client is an innovator in the design, automation, and management of processing solutions for complex regulatory and legal dispute resolution programs. They specialize in translating complex regulations into clear program rules, developing customized workflow systems, and efficiently managing high volumes of transactions to deliver proven results for their clients.</p><p><br></p><p>They are seeking a detail-oriented and professional Case Coordinator to support the day-to-day administration of arbitration cases and administrative hearings. This role is well-suited for someone with prior legal or paralegal experience who thrives in a fast-paced environment, can manage multiple priorities, work independently within a collaborative team, and provide exceptional service to external parties.</p><p><br></p><p>In this role, you will be responsible for administering arbitration cases from initiation through resolution, ensuring strict compliance with established rules, procedures, and deadlines throughout the process.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage a caseload of arbitration matters in accordance with established rules and procedures</li><li>Accurately enter and maintain case information in a proprietary case management system</li><li>Review legal filings and documents for procedural compliance</li><li>Identify and evaluate case management issues and escalate complex matters as appropriate</li><li>Draft professional correspondence guiding parties through the arbitration process (without providing legal advice)</li><li>Monitor, collect, and record payments for arbitration services</li><li>Schedule and administer conferences, arbitrations, and mediations with parties and appointed neutrals</li><li>Respond to inquiries via phone, email, and mail in a timely, respectful, and accurate manner</li><li>Communicate effectively with internal team members and external parties</li><li>Provide backup support for administrative staff, including mail handling and case entry, as needed</li></ul><p><br></p><p><br></p>
<p>A National Healthcare Company is seeking a detail-oriented <strong>Medical Insurance Verification Specialist</strong> with <strong>2+ years of experience</strong> to join our team in a fully remote capacity. In this role, the <strong>Medical Insurance Verification Specialist </strong>will be responsible for verifying patient insurance coverage, obtaining benefit information, and ensuring accurate documentation prior to services being rendered. Company-issued equipment will be provided to support your success in this remote position.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Verify patient insurance eligibility, benefits, and coverage details prior to appointments or procedures</li><li>Work with a variety of insurance plans, including <strong>HMO, PPO, Medicare, and Medicaid</strong></li><li>Confirm referrals, authorizations, copays, deductibles, and out-of-pocket responsibilities</li><li>Communicate with insurance carriers, provider offices, and internal teams to resolve coverage issues</li><li>Accurately document verification details in patient accounts and internal systems</li><li>Identify and escalate discrepancies or denials as needed</li><li>Maintain compliance with HIPAA and company policies</li></ul><p><br></p>