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1 result for Document Control Specialist in Minneapolis, MN

Invoice Dispute Specialist

Eden Prairie, MN
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for an Invoice Dispute Specialist to join a manufacturing organization in a contract-to-permanent capacity. This position focuses on reviewing customer billing concerns, researching discrepancies, and coordinating accurate corrections while maintaining a positive customer experience. The ideal candidate is comfortable working with accounting transactions, understands how debits and credits affect account balances, and can stay organized in a fast-paced environment with steady case volume. Responsibilities:• Review customer-reported invoice concerns and open dispute cases with complete supporting details for investigation.• Research billing discrepancies by gathering documentation, validating transaction history, and identifying the source of the issue.• Process invoice corrections, adjustments, or related updates across the appropriate accounting and billing platforms.• Verify financial accuracy by checking calculations, account activity, and the impact of debits and credits on each case.• Communicate with customers in a clear, respectful, and solution-focused manner when addressing questions or resolving concerns.• Manage a consistent pipeline of dispute work, including periods of high-volume activity that require strong prioritization and attention to detail.• Collaborate with internal teams to obtain missing information and ensure dispute resolutions are completed efficiently.• Maintain accurate records of dispute actions, documentation, and final outcomes to support audit readiness and follow-up needs.
2026-06-11T00:00:00Z