We are looking for a highly skilled Senior Product Designer to join our team and lead the creation of user-centered digital experiences. In this role, you will utilize your expertise to design impactful solutions that align with our organizational goals while enhancing user satisfaction. This position involves close collaboration with cross-functional teams, including product managers, developers, UX writers, and researchers, to ensure seamless design implementation. As this is a long-term contract opportunity, you will contribute to ongoing improvements and innovation across our digital products.<br><br>Responsibilities:<br>• Develop innovative solutions that meet both user needs and organizational objectives, leveraging tools like Figma and Jira within agile processes.<br>• Apply human-centered design principles to address common challenges, optimizing functionality and engagement across digital products.<br>• Tackle specific design problems such as process optimization and user engagement improvements based on input from team leads and stakeholders.<br>• Present and justify design decisions confidently to team members and senior stakeholders, ensuring alignment and clarity.<br>• Facilitate collaboration within cross-functional teams through effective communication and storytelling, fostering trust and strong relationships.<br>• Mentor less experienced designers by providing guidance on methodologies, best practices, and career development.<br>• Demonstrate leadership by modeling key competencies such as teamwork, delivering outcomes, and fostering a positive work environment.<br>• Support a culture of continuous improvement and employee engagement, contributing to exceptional client experiences.<br>• Uphold organizational values and purpose, maintaining trust and reputation through high-quality design solutions.
We are looking for a highly organized and detail-oriented Administrative Assistant to join our team in Elm Grove, Wisconsin. In this Contract-to-permanent position, you'll play a pivotal role in supporting agency operations and ensuring seamless client interactions. If you thrive in a fast-paced environment and enjoy working collaboratively, this role offers an excellent opportunity to grow within a dynamic organization.<br><br>Responsibilities:<br>• Collaborate closely with account executives to provide comprehensive support for agency clients.<br>• Coordinate with insurance carrier underwriters to process new business and renewal accounts efficiently.<br>• Address client inquiries and provide exceptional customer service.<br>• Maintain and update client records in the agency management system, including underwriting, billing, and claims data.<br>• Handle claims submissions to insurance carriers promptly and accurately.<br>• Prepare detailed insurance proposals and summaries for client presentations.<br>• Gain cross-functional knowledge by training on additional product lines within the agency.<br>• Offer general administrative support to various departments as required.<br>• Manage multiple tasks effectively while adhering to deadlines.<br>• Contribute to a team-oriented work environment with strong communication and collaboration skills.
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
