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2 results for Call Center Specialist in Milwaukee, WI
- Milwaukee, WI
- onsite
- Temporary to Hire
- 20 - 25 USD / Hourly
- 1. On-going business customer advocate monitoring product quality, delivery, customer complaints, issues and opportunities.<br>2. Respond timely to all customer calls, emails, phone calls.<br>3. Review, research, and enter new purchase orders as they are received.<br>4. Manage web data in conjunction with the Accounts Receivable team.<br>5. Support the plants and the sales team with various requests related to sales reports and web support.<br>6. Create and track RMA’s for quality issues.<br>7. Assist Accounts Receivable with the creation credit memos.<br>8. Assist in the completion of the annual Customer Service Satisfaction Survey.<br>9. Proactively contact customers regarding issuance of purchase orders and follow-up on all delinquent purchase orders.<br>10. Pursue payments for overdue invoices.<br>11. Provide backup support by filling in when team members are out of the office.<br>12. Assist with monthly inventory counts and entering inventory as needed.<br>13. Assist in monitoring stock and submitting material requisitions for inventory received from sister sites and outside vendors.
- 2026-05-18T00:00:00Z
- Milwaukee, WI
- onsite
- Temporary / Contract
- 25 - 27 USD / Hourly
- We are looking for a detail-oriented Customer Support Billing Specialist to join a software organization in Milwaukee, Wisconsin on a Contract basis. This position supports billing and accounts receivable activities by investigating payment delays, resolving invoice issues, and helping maintain accurate financial records. The ideal candidate brings strong analytical ability, a customer-focused approach, and the ability to work closely with accounting and post-sale teams in a fast-paced onsite environment.<br><br>Responsibilities:<br>• Review billing records for accuracy, identify discrepancies, and help ensure invoices are issued correctly and on time.<br>• Oversee collection activity by supporting final notice outreach, tracking follow-up efforts, and helping move delinquent accounts toward resolution.<br>• Perform cash reconciliation tasks and assess how payment activity affects account balances and related financial reporting.<br>• Partner with post-sale operations teams to research overdue vendor balances and support accounts receivable follow-up actions.<br>• Provide day-to-day accounting assistance by working with general ledger entries and coordinating with revenue accounting functions.<br>• Use Excel and Salesforce tools to analyze account details, monitor payment trends, and document billing-related activity.<br>• Support payment setup and invoice delivery processes, including troubleshooting workflow issues tied to billing and credit card transactions.
- 2026-05-15T00:00:00Z