We are looking for a skilled Customer Service Representative to join our team in Buffalo Grove, Illinois. This is a long-term contract opportunity for an individual who excels in providing exceptional customer support and thrives in a fast-paced environment. The ideal candidate will have strong communication skills and a solid understanding of computer applications to effectively manage customer interactions and data entry tasks.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Provide outstanding customer service, ensuring all issues and concerns are resolved promptly.<br>• Handle email correspondence and maintain clear communication with customers.<br>• Perform accurate data entry to update customer records and manage order information.<br>• Process customer orders and ensure timely follow-up on requests.<br>• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.<br>• Collaborate with team members to deliver seamless support and maintain high service standards.<br>• Engage in outbound calls when necessary to address customer needs or follow up.<br>• Maintain a thorough understanding of products and services to assist customers effectively.<br>• Identify opportunities to improve customer satisfaction and streamline processes.
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. In this role, you will play a key part in providing exceptional support to customers, ensuring their needs are met efficiently and with great attention to detail. This is an excellent opportunity to contribute to a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by responding promptly to client inquiries and resolving concerns effectively.</p><p>• Accurately process customer orders, ensuring all details are correctly entered into the system.</p><p>• Prepare and provide detailed quotes to customers, ensuring clarity and accuracy.</p><p>• Collaborate with internal teams to ensure timely delivery of products and services.</p><p>• Maintain up-to-date records of customer interactions and transactions.</p><p>• Identify opportunities to improve customer satisfaction and suggest solutions to enhance service quality.</p><p>• Assist in managing and updating customer accounts as needed.</p><p>• Communicate product information and updates to customers in a clear and precise manner.</p><p>• Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency.</p>
We are looking for a dedicated Location Services Specialist to join our team in Milwaukee, Wisconsin. In this role, you will provide exceptional support and assistance with front desk operations and hiring processes. This is a long-term contract position, offering an excellent opportunity for individuals who excel in organization and customer service.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, welcoming visitors and handling inquiries professionally.<br>• Manage and coordinate daily administrative tasks to ensure smooth office operations.<br>• Assist with hiring processes, including scheduling interviews and maintaining accurate records.<br>• Maintain a clean and organized reception area to create a positive first impression.<br>• Ensure all incoming calls and messages are handled promptly and directed to the appropriate team members.<br>• Support staff with administrative needs, such as scheduling meetings and preparing documents.<br>• Monitor and order office supplies to ensure availability for all employees.<br>• Collaborate with different departments to streamline internal communication and processes.<br>• Handle sensitive information with confidentiality and professionalism.<br>• Provide general office support to enhance overall workplace efficiency.
<p>Robert Half is partnering with a Brookfield manufacturing client in the recruiting for an Accounts Receivable Specialist to join their team in Brookfield, Wisconsin. This role focuses on managing the financial transactions related to customer payments, ensuring accuracy and efficiency in handling accounts. The ideal candidate will play a crucial role in maintaining strong customer relationships while supporting the finance team’s overall operations.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, paid time off and 401k match. </p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Invoicing & Billing: Generate and process accurate and timely customer invoices for product shipments and services rendered. Ensure compliance with the company’s billing policies and procedures.</li><li>Customer Account Management: Establish and maintain customer accounts, including setting up terms of payment, credit screening coordination, and account reconciliations.</li><li>Collections: Actively follow up on past-due accounts, identifying escalation points, and working with internal stakeholders to resolve disputes while maintaining positive client relationships.</li><li>Cash Applications: Apply incoming payments (checks, ACH, wire transfers, etc.) to customer accounts, ensuring proper allocation and addressing payment discrepancies.</li><li>Reporting & Analysis: Prepare AR aging reports and key metrics for the team and management. Assess trends in collections, account statuses, and cash flow. Provide recommendations for process improvements.</li><li>Documentation & Audit Support: Maintain accurate records for AR processes. Support financial audits by preparing requested documentation and addressing inquiries related to AR.</li><li>Cross-Functional Collaboration: Partner with sales, customer service, shipping, and other teams to resolve customer inquiries efficiently. Support the month-end close process by reconciling AR balances and preparing journal entries as needed.</li></ul>
We are looking for an office support employee to assist with daily administrative, purchasing, and coordination tasks across departments.<br>Key Responsibilities:<br>• Print, send, and file customer acknowledgments; maintain organized digital and physical records<br>• Perform data entry and general office support tasks<br>• Assist with invoice processing and routine form completion<br>• Provide administrative support for Sales, Purchasing, and occasional Production needs<br>• Help with purchasing and inventory control management<br>• Track key information, coordinate with team members, and ensure timely follow-through<br>• Gradually gain exposure to customer service, marketing, and sales initiatives<br>Qualifications:<br>• Strong communication and customer service skills<br>• Excellent organization and attention to detail<br>• Proficient in Microsoft Outlook and Excel<br>• Ability to manage multiple priorities and adapt to varied responsibilities<br>• Problem-solving mindset and initiative<br>• Comfortable working independently and collaboratively<br>• Experience supporting multiple departments or executives preferred<br>• Familiarity with project coordination, reporting, or cross-team communication<br>• Numbers-oriented with comfort working with data<br>• Sales experience a plus<br>Additional Preferred Qualities:<br>• Bilingual skills<br>• Previous management experience<br>• Experience in dynamic or fast-paced environments<br>• Understanding of ERP systems
<p>• Thorough knowledge and understanding of US and International Medical Device Regulations, including MDSAP, with direct experience in US 510(k) and EU Class II devices.</p><p>• Strong knowledge of Quality Systems (Measurement, Analysis, and Improvement; Adverse Event and Advisory Reporting; Purchasing; Design and Development; Production and Service Controls, etc.)</p><p>• Expert working knowledge of regulatory requirements, standards, and regulations with significant audit experience.</p><p>• Strong communication, project management and influencing skills.</p><p>• Experience in compliance risk situations.</p><p>• Experience in technical writing and procedure development.</p><p>• Computer literacy.</p>
<p>We are looking for a detail-oriented and organized Receptionist for a Waukesha, Wisconsin area organization. In this role, you will act as the first point of contact for visitors and callers, delivering exceptional customer service while managing administrative tasks. The ideal candidate will thrive in a fast-paced environment and possess strong communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and ensure they are directed to the appropriate departments or personnel.</p><p>• Handle incoming calls using a multi-line phone system, providing courteous and efficient assistance.</p><p>• Maintain and organize physical and electronic filing systems to ensure accurate record-keeping.</p><p>• Perform data entry tasks with precision, ensuring all information is up-to-date.</p><p>• Provide excellent customer service by addressing inquiries and resolving concerns promptly.</p><p>• Assist with administrative tasks, including scheduling and correspondence.</p><p>• Ensure the reception area remains clean, organized, and welcoming.</p><p>• Coordinate with team members to support daily operations and special projects.</p><p>• Receive and distribute mail and packages efficiently.</p><p>• Uphold confidentiality standards when handling sensitive information.</p>
