Order Entry Specialist Jobs in Milford, CT

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Customer Experience & Onboarding Specialist

Tarrytown, NY
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully. Responsibilities: • Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption. • Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners. • Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success. • Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed. • Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps. • Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems. • Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them. • Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials. • Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience. • Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
2026-10-12T00:00:00Z

Accounts Receivable Specialist

Stamford, CT
onsite
Temporary / Contract
27.7115 - 33 USD / Hourly
We are looking for an Accounts Receivable Specialist to join an outstanding retail apparel organization in Stamford on a Contract basis. This position supports day-to-day receivables activity while delivering a high-touch service experience to clients who may require prompt attention and thoughtful communication. The role follows a 40-hour-per-week schedule with four days in the office and remote work on Fridays, and it is expected to continue through the end of the year with possible extension. Responsibilities:• Manage assigned accounts receivable activities, including tracking open balances, reviewing payment status, and helping keep account records current and accurate.• Respond quickly to client questions and payment-related requests, providing attentive service and clear follow-up on urgent matters.• Conduct commercial collections outreach when needed, contacting customers regarding overdue invoices and working toward timely resolution.• Support billing-related tasks by reviewing account details, identifying discrepancies, and coordinating corrections as appropriate.• Use BlueCherry ERP to research account activity, document updates, and maintain visibility into receivables workflows.• Work from prioritized account lists or targeted assignments based on changing business needs and service requirements.• Prepare and update spreadsheets to organize receivables data, monitor progress, and assist with reporting or follow-up activities.
2026-11-04T00:00:00Z

2 results for Order Entry Specialist in Milford, CT