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15 results for Help Desk Tier 3 in Milford, CT

Help Desk Analyst III
  • New Haven, CT
  • onsite
  • Permanent
  • 75000.00 - 110000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Deskop/Server Administrator to join our team in New Haven County, Connecticut. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations and resolve user issues effectively. This position requires a proactive and detail-oriented individual with a strong background in IT systems and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support to users, addressing issues with hardware, software, and network connectivity.</p><p>• Manage and maintain Active Directory, including user account setups and permission changes.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 11 and other operating systems.</p><p>• Respond promptly to service desk tickets, ensuring timely resolution and accurate documentation.</p><p>• Assist in configuring and deploying new hardware and software systems.</p><p>• Conduct Windows server maintenance, administration, and troubleshooting.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Collaborate with other IT team members to implement solutions and improve processes.</p><p>• Educate users on best practices and preventative measures for common IT issues.</p><p>• Maintain detailed records of technical incidents and resolutions.</p><p>• Uphold company standards for customer service and technical support quality.</p>
  • 2026-01-14T20:49:21Z
Desktop Support Technician
  • Uniondale, NY
  • onsite
  • Permanent
  • 55000.00 - 70000.00 USD / Yearly
  • We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures.<br><br>Responsibilities:<br>• Prepare and image new and existing laptops using standard imaging tools.<br>• Develop clear and comprehensive documentation for both new and established procedures.<br>• Configure workstations and cubicles for new employees and contractors.<br>• Address helpdesk tickets related to hardware, software, operating systems, and user accounts.<br>• Provide support for end-user software, connectivity issues, and general IT services.<br>• Maintain the security and integrity of enterprise data on client computers and during data transfers.<br>• Oversee and manage printers, scanners, and other peripheral devices.<br>• Administer user accounts, permissions, and storage allocations in line with privacy and security standards.<br>• Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed.<br>• Implement and recommend updates, patches, and reconfigurations for software and hardware systems.
  • 2026-01-15T16:48:51Z
Entry Level Accountant
  • Norwalk, CT
  • onsite
  • Permanent
  • 55000.00 - 70000.00 USD / Yearly
  • <p>Robert Half is looking to hire a <strong>Junior Accountant (AP Focus)</strong> for our client in lower Fairfield County. Apply for more details, or see below! </p><p><br></p><p>Salary: $55K - $70K DOE</p><p>Start Date: February/March time frame</p><p><br></p><p><strong>Benefits of this opportunity</strong></p><p>Modern, bright, open-concept office space</p><p>On site cafeteria and fitness center</p><p>401K + Match + Bonus</p><p>Large accounting and finance team to support your growth</p><p>Well established and stable organization - a company that will be around for the long haul!</p><p><br></p><p>Manage <strong>full-cycle accounts payable</strong>, including invoice processing, approvals, and vendor communications.</p><p>Perform <strong>3-way matching</strong> between purchase orders, invoices, and receipts, resolving billing discrepancies as needed.</p><p>Support <strong>monthly and period-end close</strong> activities, including journal entries, account reconciliations, and variance analysis.</p><p>Assist with <strong>general accounting duties</strong>, including ledger maintenance, expense tracking, and ad hoc financial reporting.</p>
  • 2026-01-21T14:14:18Z
Executive Assistants
  • White Plains, NY
  • remote
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p><strong>Position Overview:</strong></p><p> We are seeking a highly organized and proactive Executive Assistant to support senior-level executives in managing daily operations and strategic initiatives. The ideal candidate will excel in time management, communication, and multitasking while maintaining a high level of professionalism and confidentiality. This role goes beyond traditional administrative duties, combining executive support with contributions to key business processes and initiatives, including leveraging technology and driving efficiencies.</p><p><strong>Key Responsibilities:</strong></p><p>1.    <strong>Executive Support:</strong></p><p>·      Manage executive calendars, schedule meetings, and coordinate travel arrangements.</p><p>·      Prepare meeting materials, agendas, and follow-up correspondence.</p><p>·      Handle high-volume email management, including prioritization and delegation.</p><p>2.    <strong>Administrative Duties:</strong></p><p>·      Maintain and organize files and records, ensuring easy access to essential documentation.</p><p>·      Process expense reports, invoices, and purchase orders accurately and on time.</p><p>·      Monitor and manage special projects as assigned.</p><p>3.    <strong>Communication and Collaboration:</strong></p><p>·      Act as a liaison between executives and internal/external stakeholders.</p><p>·      Facilitate communication and collaboration across departments and teams.</p><p>·      Draft and proofread correspondence, presentations, and reports.</p><p>4.    <strong>Operational Efficiency:</strong></p><p>·      Anticipate executive needs and proactively address them.</p><p>·      Prioritize and manage multiple projects with tight deadlines.</p><p>Align work deliverables with broader strategic objectives</p>
  • 2026-01-23T22:58:53Z
Executive Assistant
  • Stamford, CT
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>A well-known Financial Services firm in Stamford, CT is seeking a dedicated Executive Assistant to support a member of the C-Suite with day-to-day administrative and general office support. This person will also be responsible for assisting with office services functions, as needed, so the ideal candidate will be flexible with a great attitude and a willingness to help with any ad hoc projects thrown their way.</p><p><br></p><p>Duties include:</p><ul><li>Executive Administrative support for a member of the C-suite including travel arrangements, calendar management, itinerary maintenance, project support, and more</li><li>Light Personal Assistant duties, as needed, such as reservations, personal travel coordination, and other potentially unexpected needs that could arise (rare, but could come up from time to time).</li><li>Office Services duties such as conference room setup/clean up, making sure office & kitchen supplies are maintained, ad hoc projects for other members of the firm, as needed</li><li>Assist with any trouble shooting of any technical issues for office staff</li><li>Ad hoc duties, as needed, as this is a fast-paced firm and unexpected situations may arise that need to be handled swiftly with tact, accuracy, and professionalism</li></ul>
  • 2026-01-23T20:28:36Z
Executive Assistant
  • New Haven, CT
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a detail-oriented and proactive Executive Assistant to join our client's team in New Haven, Connecticut. This long-term contract position offers an opportunity to support executive-level operations within a dynamic non-profit organization. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional organizational skills and the ability to anticipate needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage executive calendars, scheduling meetings and events to ensure seamless coordination.</p><p>• Arrange and oversee travel bookings, including flights, accommodations, and itineraries.</p><p>• Prepare for executive meetings by organizing agendas and taking detailed notes.</p><p>• Handle requisitions and inventory management using Paylocity and other software tools.</p><p>• Serve as an attentive and approachable point of contact for staff, families, and external stakeholders.</p><p>• Assist in maintaining accurate records and documentation for administrative tasks.</p><p>• Collaborate with the Executive Director daily to review plans and prioritize tasks.</p><p>• Demonstrate initiative by identifying areas for improvement and addressing them proactively.</p><p>• Ensure smooth communication among departments while maintaining a respectful and courteous demeanor.</p><p>• Support the organization's mission by engaging with diverse families and staff members effectively.</p>
  • 2026-01-20T11:28:49Z
EDI Specialist
  • Garden City, NY
  • remote
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>A growing company in Garden City is seeking a EDI Specialist to join their team on a temporary to permanent basis. This is a great mixed role for someone who likes having variety in their day. You’ll split your time between EDI/portal work and basic Accounts Payable, with a stable schedule and strong conversion potential. </p><p><br></p><p>What you’ll be doing</p><p><br></p><ul><li>70% EDI / Portal Support (Large Companies like Walmart etc.)</li><li>Monitor and manage EDI transactions (orders, invoices, acknowledgements)</li><li>Troubleshoot exceptions, mismatches, and workflow issues</li><li>Coordinate with internal teams and customers/vendors to keep orders flowing smoothly</li><li>30% Accounts Payable</li><li>Enter and code invoices</li><li>Support approvals and invoice tracking</li><li>General AP processing and organization</li></ul><p><br></p><p><br></p>
  • 2026-01-23T22:58:53Z
Deployment Technician
  • Orange, CT
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a skilled Deployment Technician to join our team in Orange, Connecticut. In this Contract to permanent position, you will play a vital part in supporting end users and ensuring smooth technology operations. This is an excellent opportunity for professionals with a strong background in desktop support and IT deployments.<br><br>Responsibilities:<br>• Provide comprehensive desktop support to resolve technical issues for end users.<br>• Perform upgrades to Windows 10 and 11 operating systems, ensuring seamless transitions.<br>• Execute PC refresh and lifecycle refresh processes to maintain optimal system performance.<br>• Configure and deploy computer hardware, ensuring proper installation and functionality.<br>• Manage Active Directory tasks, including user account creation and maintenance.<br>• Collaborate with team members to address deployment challenges and deliver solutions.<br>• Maintain detailed documentation of configurations, deployments, and system updates.<br>• Conduct troubleshooting and resolve hardware and software issues effectively.<br>• Support end users with technical inquiries and deliver exceptional customer service.
  • 2026-01-20T14:32:30Z
Sr. Tax Accountant - Public
  • Pearl River, NY
  • onsite
  • Permanent
  • 89000.00 - 90000.00 USD / Yearly
  • We are looking for a dedicated and experienced Senior Tax Accountant to join our team in New City, New York. This role focuses on providing exceptional service to small businesses and individual clients through tax preparation, accounting support, and financial problem-solving. The ideal candidate will have strong expertise in tax regulations, proficiency with modern accounting tools, and a commitment to accuracy and client collaboration.<br><br>Responsibilities:<br>• Prepare comprehensive tax returns for both businesses and individuals, ensuring compliance with current tax laws.<br>• Provide accounting support and advisory services to small business clients to help them manage their finances effectively.<br>• Utilize QuickBooks Online and other accounting tools to streamline processes and enhance efficiency.<br>• Independently resolve financial and tax-related issues, delivering solutions tailored to client needs.<br>• Foster strong relationships with clients, maintaining a high level of professionalism and trust.<br>• Integrate technology tools to improve workflows and ensure accuracy in all accounting tasks.<br>• Conduct detailed reviews of financial data to identify potential tax-saving opportunities.<br>• Ensure timely and accurate completion of all assigned tasks, meeting deadlines consistently.<br>• Collaborate with team members to share insights and improve service quality.<br>• Stay updated on tax regulations and best practices to provide informed advice.
  • 2026-01-23T20:28:36Z
Senior Microsoft Engineer
  • Hartford, CT
  • remote
  • Temporary
  • 60.00 - 70.00 USD / Hourly
  • <p><strong>Job Title: </strong>Senior Microsoft Engineer (Contract) </p><p><strong>Location: </strong>Hartford, CT </p><p><strong>Work Location: </strong>Hybrid preferred, but open to Remote (Fully remote candidates must demonstrate exceptional technical depth and communication capability due to the collaborative nature of the role)</p><p><strong>Contract Duration: </strong>3-4+ months </p><p><strong>Start Date: </strong>Immediate </p><p><br></p><p><strong>About the Role:</strong></p><p>We are seeking a <strong>Senior Microsoft Engineer</strong> with deep, hands-on expertise in <strong>Microsoft Intune</strong> and <strong>Microsoft Entra ID</strong> to support an environment hardening and standardization initiative. </p><p>This role is ideal for an engineer who thrives in multi-tenant settings, enjoys building repeatable processes, and can balance both execution and documentation at an expert level.</p><p>You will assess current Microsoft 365 environments, establish hardening baselines, and create scalable standards and procedures that can be applied across multiple clients. </p><p>This is a highly technical, hands-on engineering position, not a strategy only role.</p><p><br></p><p><strong>What You Will Do:</strong></p><p>Develop and implement security hardening standards and configuration baselines for Intune and Entra ID across multiple environments</p><p>Design repeatable, multi-tenant friendly configuration standards and deployment procedures</p><p>Create detailed runbooks, documentation, templates, and operating procedures for internal teams</p><p>Conduct engineering working sessions and train team members on newly established standards and operational processes</p><p>Lead technical discussions, drive deliverables, and serve as the subject matter expert for Intune and Entra ID best practices</p><p><br></p>
  • 2026-01-19T23:58:48Z
IT Manager
  • Glastonbury, CT
  • onsite
  • Permanent
  • 160000.00 - 220000.00 USD / Yearly
  • <p>We are looking for an experienced IT Manager to oversee and enhance the organization's technological infrastructure in Hartford County, Connecticut. This role requires a strategic leader who can manage IT operations effectively, ensuring systems are secure, reliable, and optimized for performance.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the organization's Active Directory environment to ensure secure and efficient user access.</p><p>• Own the AWS environment and refine standards</p><p>• Manage vendor budgets and search for cost-saving findings.</p><p>• Oversee backup technologies to guarantee data protection and recovery capabilities.</p><p>• Administer and configure Cisco Meraki technologies to support network stability and security.</p><p>• Supervise the installation, maintenance, and troubleshooting of computer hardware across all departments.</p><p>• Implement and manage configuration management processes to streamline system updates and deployments.</p><p>• Develop and enforce IT policies and procedures to align with industry standards.</p><p>• Lead a team of IT professionals, providing guidance, training, and performance evaluations.</p><p>• Collaborate with other departments to identify technology needs and deliver tailored solutions.</p><p>• Monitor system performance and address potential issues proactively to minimize downtime.</p><p>• Research and recommend new technologies to improve operational efficiency and support business growth.</p>
  • 2026-01-13T14:04:22Z
Accounting Analyst
  • White Plains, NY
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • <p>Are you ready to take your accounting career to the next level with a fast-growing and collaborative finance team? We’re working with a standout company in White Plains on a permanent Bookkeeping opportunity and this is a team that truly values growth, innovation, and work-life balance.</p><p><br></p><p>Why You’ll Want This Role:</p><p><br></p><p>Flexible Hybrid Schedule: 3 days in the office, 2 days work from home</p><p>Robust Benefits: Medical/Dental/Vision coverage, 401k with a 3% match after 1 year (immediate contributions allowed)</p><p>Paid Time Off: Enjoy 12 major holidays plus a competitive PTO structure</p><p>Collaborative Team: Join a group passionate about excellence, teamwork, and personal development</p><p><br></p><p>Who You Are for the Role:</p><p>Motivated to build your finance and accounting career in a dynamic, fast-paced environment</p><p>Tech-savvy with large ERP software experience; NetSuite a plus, but not required</p><p>Comfortable working with multiple internal and external stakeholders</p><p>Adaptable, detail-oriented, and dedicated to continuous learning and process improvement</p>
  • 2025-12-30T16:49:02Z
Information Security Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 160000.00 - 175000.00 USD / Yearly
  • <p>We are looking for an experienced hands-on Information Security Manager to oversee and enhance the organization's cybersecurity framework. This role requires an experienced and detail-oriented individual with a strong background in developing security policies, managing compliance, and implementing risk management strategies. Based in Hartford County, Connecticut, the position demands a proactive leader who can ensure the organization's security infrastructure aligns with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain cybersecurity policies and procedures tailored to organizational needs.</p><p>• Oversee compliance with industry standards such as ISO 27001, NIST 800-53, and other relevant frameworks.</p><p>• Manage risk assessment processes and ensure appropriate mitigation strategies are in place.</p><p>• Lead and coordinate audits related to cybersecurity and governance risk compliance.</p><p>• Monitor and improve the organization's security information and event management (SIEM) systems.</p><p>• Provide leadership and guidance to teams handling application and enterprise security.</p><p>• Establish and maintain IT governance structures to ensure effective cyber governance.</p><p>• Collaborate with stakeholders to ensure corporate security policies align with business objectives.</p><p>• Prepare detailed reports and documentation related to security operations and compliance.</p><p>• Stay updated on emerging cybersecurity threats and recommend proactive measures.</p>
  • 2026-01-13T20:33:55Z
Assistant Vice President Cybersecurity
  • North Haven, CT
  • onsite
  • Permanent
  • 130000.00 - 140000.00 USD / Yearly
  • <p>We are looking for an experienced Cybersecurity Leader to lead and strengthen our organization's security initiatives in New Haven County, Connecticut. This role involves overseeing cybersecurity strategies, managing risk assessments, and ensuring compliance with regulatory standards. The ideal candidate will bring innovative approaches to safeguarding digital assets, while fostering collaboration with internal teams and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of cybersecurity initiatives, coordinating with internal teams and external vendors to ensure resilience and regular testing.</p><p>• Conduct audits and evaluations of cybersecurity systems, managing project planning, documentation, and annual budgeting.</p><p>• Stay updated on emerging security threats, technologies, and industry best practices to maintain a robust defense strategy.</p><p>• Develop and enforce security policies, procedures, and controls to protect networks, systems, and sensitive data.</p><p>• Perform risk assessments, vulnerability scans, and penetration tests to identify and mitigate potential threats.</p><p>• Design and execute incident response plans, monitoring security logs and ensuring rapid recovery from cyber incidents.</p><p>• Investigate security breaches and incidents, collaborating with vendors and teams to improve security measures.</p><p>• Ensure compliance with regulatory standards and government policies related to cybersecurity.</p><p>• Create and manage a security awareness program to educate employees and stakeholders on best practices.</p><p>• Assess and monitor the security practices of third-party vendors and partners to safeguard organizational systems.</p>
  • 2026-01-14T19:28:55Z
IT Manager
  • Stamford, CT
  • onsite
  • Permanent
  • 160000.00 - 190000.00 USD / Yearly
  • We are looking for an experienced IT Manager to oversee governance, risk, and compliance initiatives within our technology environment. This role involves ensuring adherence to regulatory, audit, and contractual requirements while identifying and managing potential risks. The ideal candidate will have a strong background in IT controls and disaster recovery plans.<br><br>Responsibilities:<br>• Develop and implement IT governance frameworks and risk management strategies to align with organizational and regulatory requirements.<br>• Collaborate with leaders across the enterprise to communicate risk management plans effectively.<br>• Conduct risk assessments, threat analyses, and vulnerability studies to identify and mitigate potential issues.<br>• Monitor compliance with IT audit standards and contractual obligations.<br>• Lead disaster recovery planning and ensure systems are restored promptly following service interruptions or declared disasters.<br>• Coordinate impact assessments to evaluate potential risks and their effects on organizational operations.<br>• Establish and oversee controls to maintain security and minimize vulnerabilities.<br>• Provide guidance on contracting strategies to ensure compliance with IT regulatory standards.<br>• Promote best practices in IT risk management and governance across all departments.<br>• Prepare detailed reports and documentation related to IT compliance and risk management activities.
  • 2026-01-23T20:04:12Z