We are looking for a Social Media Coordinator to support the planning, creation, and execution of engaging digital content for a growing brand presence in Port Washington, New York. This Long-term Contract position is ideal for someone who understands platform-specific best practices, enjoys tracking emerging trends, and can help turn campaign goals into compelling social media activity. The person in this role will contribute to day-to-day channel management, creative coordination, and performance-focused social media initiatives across multiple platforms.<br><br>Responsibilities:<br>• Develop and schedule original social media content that aligns with brand messaging, campaign priorities, and audience interests.<br>• Manage daily activity across social platforms by publishing posts, monitoring engagement, and helping maintain a consistent brand voice.<br>• Assist with the execution of paid and organic social media campaigns designed to increase reach, engagement, and audience growth.<br>• Use social media tools to organize content calendars, track post performance, and support efficient campaign delivery.<br>• Monitor social media trends, platform updates, and competitor activity to recommend timely content ideas and channel improvements.<br>• Create visually appealing social assets using Canva and coordinate creative materials that support ongoing campaigns.<br>• Review campaign and content results to identify insights, measure effectiveness, and suggest optimization opportunities.<br>• Collaborate with internal stakeholders to ensure social initiatives support broader marketing objectives and promotional timelines.
<p><strong>Customer Service Manager - (Full- Time, Permanent!!)</strong></p><p>Location: Shelton, CT</p><p>Salary: $85,000 - $100,000 DOE</p><p><br></p><p>Are you an Experienced Customer Service Manager ready to lead and develop a high-performing customer support team in Shelton, CT?! We have a wonderful client ready to meet you then!!</p><p><br></p><p>This leadership role is ideal for a hands-on manager who excels at coaching employees, resolving complex customer issues, and driving exceptional service standards. Candidates with leadership experience in Customer Service or Accounts Receivable are encouraged to apply.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead, mentor, and develop a team of Customer Service professionals.</li><li>Oversee daily operations to ensure exceptional customer satisfaction and efficient workflow.</li><li>Handle and resolve escalated customer concerns in a professional, timely, and effective manner.</li><li>Establish performance expectations, conduct coaching sessions, and complete employee evaluations.</li><li>Identify opportunities to improve customer service processes and operational efficiency.</li><li>Collaborate with cross-functional teams including Sales, Operations, Finance, and Accounting.</li><li>Monitor service metrics, prepare reports, and implement continuous improvement initiatives.</li><li>Foster a positive, customer-focused culture while maintaining high employee engagement.</li></ul><p>Qualifications</p><ul><li>5+ years of management experience leading a Customer Service or Accounts Receivable team.</li><li>Proven experience resolving escalated customer service situations with professionalism and sound judgment.</li><li>Strong leadership, coaching, and team development skills.</li><li>Excellent interpersonal, communication, and conflict-resolution abilities.</li><li>Strong organizational and problem-solving skills with the ability to manage multiple priorities.</li><li>Proficiency in Microsoft Office and experience with CRM or ERP systems is a plus.</li><li>Bachelor's degree is preferred but not required with equivalent leadership experience.</li></ul><p>Compensation & Benefits</p><ul><li>Competitive salary: $85,000 - $100,000 DOE</li><li>Comprehensive medical, dental, and vision insurance</li><li>Generous Paid Time Off (PTO) package</li><li>Paid holidays</li><li>401(k) with company match</li></ul><p>Please apply to Daniele.Zavarella@roberthalf(com)</p>