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2 results for Communications Manager in Milford, CT

Network Manager

Hartford, CT
onsite
Permanent
140000 - 160000 USD / Yearly
We are looking for an experienced Network Manager to oversee the design, implementation, and maintenance of enterprise network systems in Hartford, Connecticut. This role requires a strong leader capable of managing a high-performing team of network engineers, architects, and vendors while ensuring optimal performance and security of the organization's network infrastructure. The ideal candidate will demonstrate expertise in network architecture and administration, coupled with excellent problem-solving and communication skills. Responsibilities: • Lead the design, execution, and management of network infrastructure, including data, voice, video, and firewall services. • Monitor system performance and utilization to ensure compliance and optimal functionality. • Collaborate with cybersecurity and IT teams to test, integrate, and deploy network systems. • Supervise firmware, hardware, and operating system upgrades while ensuring timely patch management. • Develop metrics to evaluate network performance and implement necessary improvements. • Oversee disaster recovery preparedness and ensure backup copies of all network components are up-to-date. • Manage regular testing of network redundancy and failover circuits to maintain reliability. • Negotiate contracts with vendors and ensure accurate documentation and specifications. • Assign staff resources to achieve project goals and monitor risks effectively. • Directly manage the network team, including hiring, training, and performance evaluations, while ensuring adherence to organizational policies.
2026-04-10T00:00:00Z

Telecommunications Specialist

New Haven, CT
onsite
Temporary
35 - 44 USD / Hourly
We are looking for a skilled Telecommunications Specialist to join our team in New Haven, Connecticut. This position involves working within a dynamic technical call center environment, focusing on ensuring seamless communication systems and user support. As a Long-term Contract role, this opportunity offers the chance to contribute to impactful projects in the manufacturing industry. Responsibilities:• Provide Level 1 technical support and troubleshooting assistance to end users within the call center environment.• Manage provisioning tasks to ensure efficient setup and operational functionality of communication systems.• Collaborate with business stakeholders to design and implement call flows tailored to organizational needs.• Develop and enhance system features to optimize performance and user experience.• Perform ongoing maintenance and support for communication platforms, including Genesys and UCCX.• Analyze and resolve technical issues to minimize disruptions and maintain system reliability.• Maintain accurate documentation of system configurations, processes, and troubleshooting steps.• Support the integration and migration of users into upgraded communication platforms.• Ensure compliance with industry standards and regulations, including ICD codes.• Deliver exceptional service while addressing telecommunications-related inquiries and challenges.
2026-04-07T00:00:00Z