<p>Robert Half is hiring <strong>Customer Service Representative</strong> to support a <strong>growing Service Department</strong> for a well-respected Quad Cities organization. This role is ideal for someone who combines a friendly, customer-first approach with the confidence and composure needed to handle escalated service situations.</p><p><br></p><p>This position supports both external customers and internal service technicians and plays a key role in resolving issues, coordinating appointments, and ensuring a positive service experience.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Handle a high volume of inbound and outbound customer calls</li><li>Support customers experiencing service issues and concerns, including escalated situations</li><li>De-escalate complaints calmly while working toward effective solutions</li><li>Schedule service appointments and fill last-minute openings due to cancellations</li><li>Communicate closely with internal service technicians to ensure appointments are fully prepared</li><li>Document detailed call notes in real time using CRM and scheduling systems</li><li>Utilize text messaging tools to communicate with customers as needed</li></ul><p><strong><u>How to Apply</u></strong></p><p>Submit your application today or call our office at 563-359-3995 to connect with one of our recruiters—Lydia, Christin, or Erin—who will be happy to answer your questions.</p>
<p>Customer Service Representative / Front Desk (Contract-to-Hire)</p><p>Schedule: Monday–Friday | 7:30 AM – 4:00 PM</p><p>Location: Onsite</p><p><br></p><p>Robert Half is partnering with a well-established, team-oriented company seeking a Customer Service Representative / Front Desk professional for a contract-to-hire opportunity. This is a highly visible, onsite role supporting both customers and internal sales teams in a fast-paced environment.</p><p><br></p><p>If you are organized, customer-focused, and comfortable managing multiple priorities throughout the day, this could be a great fit.</p><p><br></p><p>Key Responsibilities:</p><p>- Answer and direct incoming phone calls; manage voicemail and customer inquiries</p><p>- Monitor and manage shared customer service and order inboxes</p><p>- Enter customer orders and quotes accurately into the system</p><p>- Generate sales quotes and supporting documentation (PDFs, pricing details, part numbers)</p><p>- Provide order status updates and proof-of-delivery documentation to customers</p><p>- Assist sales team with order entry and administrative support</p><p>- Process credit card payments for occasional walk-in customers</p><p>- Follow up on purchase orders and maintain organized filing systems</p><p><br></p><p>The ideal candidate enjoys being the go-to person at the front desk and takes pride in keeping operations running smoothly.</p>
<p>Customer Service Associate</p><p>Rock Island, IL | Onsite | Contract-to-Hire</p><p>Monday-Friday | 9am-5pm</p><p><br></p><p>We’re partnering with a locally owned business in Rock Island to find a Customer Service Associate who enjoys variety, staying active, and being part of a tight-knit team. This is a true wear-many-hats role — perfect for someone who doesn’t want to sit at a desk all day and thrives in a hands-on environment.</p><p><br></p><p>Apply today! For more information: call Christin, Erin, or Lydia at (563) 359-7535.</p><p><br></p><p>Responsibilities include:</p><p>- Greet customers promptly at the front counter</p><p>- Answer phones (high call volume during busy season)</p><p>- Process payments (credit cards, invoices, POS system)</p><p>- Assist office staff with filing, labeling, and tracking paperwork</p><p>- Call customers with updates and scheduling information</p><p>- Create sales orders and invoices</p><p>- Stock and clean shelves; help keep the workspace organized</p><p><br></p><p>What Success Looks Like in This Role:</p><p>- Takes initiative and jumps in to help without being asked</p><p>- Stays productive during slower moments by organizing, cleaning, or restocking</p><p>- Builds rapport with repeat customers and remembers faces over time</p><p>- Communicates professionally and stays focused during work hours</p><p>- Shows up reliably and supports the team when things get busy</p>
<p>Customer Care Coordinator</p><p>Hybrid | Insurance Services | People-Focused Role</p><p><br></p><p>Our client, a trusted organization within the insurance space, is seeking a Customer Care Coordinator to support policyholders through their service center. This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting.</p><p><br></p><p>Your Day-to-Day</p><p>- Handle inbound customer calls and assist with account-related requests</p><p>- Provide guidance on policy provisions, coverage updates, and administrative changes</p><p>- Review member information to ensure accuracy and compliance</p><p>- Apply sound judgment to determine appropriate resolutions for non-routine issues</p><p><br></p><p>Why Candidates Choose This Team</p><p>- Hybrid flexibility after training</p><p>- Ongoing learning and development opportunities</p><p>- Predictable work hours with rotating start times</p><p>- Supportive leadership and strong team culture</p><p><br></p><p>Contact Christin, Erin, or Lydia at (563) 359-7535 to learn more.</p>
<p><strong>Customer Support Representative</strong></p><p><strong>Hybrid | Established Insurance Organization | Career Growth</strong></p><p>Our client, a respected and community‑focused organization in the insurance industry, is hiring a <strong>Customer Support Representative</strong> to join their Customer Service Center. If you enjoy helping people, solving problems, and providing clear guidance during meaningful moments, this is a great opportunity.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Support customers by phone (and occasional written communication)</li><li>Explain insurance products and handle sensitive inquiries with empathy</li><li>Analyze member accounts to complete changes (beneficiary, coverage, payment method, etc.)</li><li>Use strong judgment and problem‑solving to resolve complex situations</li></ul><p><strong>Why You’ll Love This Role</strong></p><ul><li><strong>Hybrid flexibility</strong> after on-site training</li><li><strong>Career development + continuous training</strong></li><li><strong>Supportive team culture</strong></li><li><strong>Predictable rotating schedule:</strong> 8–4 and 9–5</li></ul><p><strong>What You Bring</strong></p><ul><li>Strong communication and customer service skills</li><li>Empathy, professionalism, and emotional intelligence</li><li>Solid analytical and problem‑solving abilities</li><li>Proficiency with Microsoft Office + accurate data entry</li></ul><p><strong>Interested?</strong></p><p>Contact <strong>Christin, Erin, or Lydia</strong> at <strong>(563) 359‑7535</strong> to learn more!</p>
<p>Robert Half is partnering with a well-established organization to hire a <strong>Customer Service & Parts Ordering </strong>Professional. This role is open due to an upcoming retirement, offering the unique opportunity to join this team!</p><p><br></p><p><strong><u>Position Overview</u></strong></p><p>This is a high-volume, customer-facing role supporting customers through accurate and timely parts ordering.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Manage a high volume of inbound calls related to parts inquiries and orders</li><li>Accurately enter and process parts orders from customers and dealers</li><li>Work directly with customers to provide responsive, knowledgeable service</li><li>Communicate with shipping companies to ensure timely, cost-effective deliveries</li><li>Partner closely with the parts fulfillment team to ensure accuracy and on-time shipment</li><li>Support shipping cost-saving initiatives and logistics planning</li><li>Assist in planning and executing parts sales programs for dealers</li><li>Serve as a key point of coordination between customers, fulfillment, and internal teams</li></ul>
<p><strong>Customer Care Manager</strong></p><p>On-site | $47,000–$55,000 + Monthly Bonus | Full-Time</p><p><br></p><p>A growing organization is partnering with Robert Half to hire a hands-on, people-focused Customer Care Manager to lead their Customer Care team. </p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead and support the Customer Care/Appointment Center team</li><li>Coach team members through call reviews and scripting feedback</li><li>Drive performance across key KPIs (speed to lead, conversions, run rate, cancellations)</li><li>Create action plans to improve results</li><li>Assist with hiring, training, and performance evaluations</li><li>Handle escalated customer issues with professionalism</li><li>Oversee receptionist and inside sales support</li><li>Foster a positive, accountable, team-centered environment</li></ul><p><strong>Why This Role Matters</strong></p><p>You’ll shape the customer experience, coach a motivated team, and make a measurable impact on performance and culture.</p><p><br></p><p>Apply to share your resume and connect with our team today by calling (563) 359-7535.</p>
<p>Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was <em>made</em> for you.</p><p>We’re looking for a <strong>Customer Care Manager</strong> to lead our client's Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member.</p><p><br></p><p><strong>What Makes This Role Exciting</strong></p><p>This isn’t a behind‑the‑glass leadership job. You’ll be <em>in the action</em> — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.</p><p>If you love meaningful leadership and hands‑on impact, you’ll feel right at home.</p><p><br></p><p>What You’ll Lead & Own</p><p>In this role, you’ll take charge of:</p><p><strong>Team Leadership & Coaching</strong></p><ul><li>Managing daily operations of the Appointment & Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul><p><strong>Driving KPIs</strong></p><p>You’ll oversee improvement and consistency in:</p><ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul><p><strong>Operational & People Management</strong></p><ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul><p><br></p>
<p>Are you detail-oriented, self-motivated, and thrive in a fast-paced environment? We’re hiring for a Warehouse Operations Administrative Clerk to join our client's team in an onsite, dynamic role. This position is ideal for someone who values organization, customer service, and has a strong administrative background.</p><p><br></p><p>What You’ll Do:</p><p>As a Warehouse Operations Administrative Clerk, you’ll play a vital role in keeping our warehouse operations running smoothly. Your primary responsibilities will include:</p><p>Data Entry: Accurate and efficient data entry of pick ticket stubs into DNS systems.</p><p>Customer Service: Acting as the go-to support for warehouse operations and supervisors.</p><p>Printer Management: Managing 11 printers with urgency and precision.</p><p>System Navigation: Navigating multiple computer systems, including DNS (Dealer Network System) and WCS.</p><p>Excel Support: Using Excel occasionally for reporting and documentation.</p><p>Document Handling: Backup duties for printer room, BOL tasks, customs documents, and will-call requests.</p><p><br></p><p>Key Responsibilities:</p><p>Troubleshooting inventory and shipping material issues.</p><p>Handling administrative tasks in a warehouse/shipping office environment.</p><p>Ensuring attention to detail and maintaining a reliable attendance record.</p><p><br></p><p>Why You’ll Love This Role:</p><p>Full-Time: 1st Shift role: 6:00am - 2:30pm, with possibility of overtime.</p><p>Active Workstyle: Be on your feet throughout most of your shift while contributing to essential operations.</p><p>Team-Oriented Environment: Collaborate with coworkers in lull times to optimize workflow.</p><p><br></p><p>If you’re an administrative professional with warehouse experience and enjoy combining organization with customer service, this job is for you! Ready to take on an exciting role where your skills and attention to detail will be highly valued? Connect with our team today - call Erin, Christin or Lydia today at (563) 359-7535!</p><p><br></p><p>Important Notes:</p><p>This is a 100% onsite position – no remote option available.</p><p>Visa sponsorship is not offered now or in the future for this role.</p>
<p><strong>Customer & Inside Sales Support Coordinator</strong></p><p>Quad Cities Area • On‑Site • Full-Time</p><p><br></p><p>Are you organized, friendly, and great on the phone? Our client — an established, fast‑growing home services company — is adding a <strong>Customer & Inside Sales Support Coordinator</strong> to their small but mighty office team.</p><p>If you enjoy being the go‑to person who keeps communication flowing and helps customers feel taken care of, this is a fantastic opportunity.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>This role is the central hub of the business—supporting customers, the sales team, and the operations crew. You will:</p><p><strong>Be the first point of contact</strong></p><ul><li>Answer incoming calls with professionalism and warmth</li><li>Gather details, document customer needs, and schedule appointments</li><li>Respond quickly to missed calls and web inquiries so no opportunity slips through</li></ul><p><strong>Own scheduling & coordination</strong></p><ul><li>Book inspections, estimates, and service visits</li><li>Manage sales calendars and support daily workflow</li><li>Send confirmations, reminders, and updates to homeowners</li></ul><p><strong>Support inside sales</strong></p><ul><li>Follow up on estimates that haven’t yet converted</li><li>Re‑engage homeowners, answer questions, and schedule next steps</li><li>Keep CRM notes accurate and updated</li></ul><p><strong>Ensure a great customer experience</strong></p><ul><li>Call customers after work is completed to make sure they’re satisfied</li><li>Highlight additional services when helpful</li><li>Capture feedback and escalate any concerns to the team</li></ul><p><strong>Who Thrives in This Role</strong></p><p>You don’t need home‑services experience—just the right drive and communication skills. Successful candidates are:</p><ul><li>Warm, professional communicators</li><li>Organized and able to juggle multiple priorities</li><li>Confident on the phone</li><li>Comfortable with scheduling tools and CRM systems</li><li>Naturally helpful and customer‑focused</li><li>Calm under pressure and proactive when things get busy</li></ul><p><strong>What’s in It for You</strong></p><ul><li>Stable full-time role with clear impact on company growth</li><li>Supportive, close‑knit team environment</li><li>Opportunity to directly influence customer satisfaction and sales success</li><li>Hourly compensation + performance incentives/commission</li></ul><p>You’ll play a major role in revenue, customer experience, and first impressions—your work truly moves the business forward. Apply and share your resume or connect with our team by calling us at (563) 359-7535.</p>
<p>Member Services Specialist</p><p>Hybrid | Stable Insurance Organization | Long-Term Growth</p><p><br></p><p>A well-established insurance organization is adding a Member Services Specialist to its customer operations team. This role is ideal for someone who enjoys guiding others, digging into details, and handling important conversations with care and professionalism.</p><p><br></p><p>What You’ll Be Doing</p><p>Serve as a primary point of contact for members via phone and limited written communication</p><p>Walk customers through policy questions, updates, and next steps with clarity and patience</p><p>Review and update member records related to coverage, beneficiaries, billing, and payments</p><p>Use critical thinking to resolve nuanced or sensitive situations efficiently and accurately</p><p><br></p><p>Why This Role Stands Out</p><p>Hybrid schedule following on-site training</p><p>Clear pathways for internal advancement</p><p>Consistent, rotating hours (8–4 and 9–5)</p><p>Collaborative, team-oriented environment</p><p><br></p><p>📞 Interested? Reach out to Christin, Erin, or Lydia at (563) 359-7535 for details.</p>
<p>Visitor Services Coordinator</p><p>Moline, IL | Full-time</p><p><br></p><p>Are you someone who lights up a room, thrives on organization, and enjoys creating memorable experiences for others?</p><p><br></p><p>We’re looking for a high-energy, people-focused professional who can confidently manage tours, coordinate logistics, and serve as the welcoming face for visitors—while staying detail-oriented, adaptable, and proactive!</p><p><br></p><p>Schedule & Role Details</p><p>Onsite - Moline, IL</p><p>7am – 3:30pm or 7:30am – 4:00pm (30-minute lunch)</p><p>Duration: Currently approved for 2-year contract, possibility of extension</p><p><br></p><p>What You’ll Do</p><p>As the Visitor Services Coordinator, you’ll be responsible for planning and coordinating factory tours and visitor experiences while ensuring safety, professionalism, and seamless execution.</p><p>Key responsibilities include:</p><p>- Scheduling and confirming factory tours and special visits</p><p>- Greeting and orienting visitors while ensuring PPE and safety compliance</p><p>- Delivering exceptional customer service and high-quality visitor experiences</p><p>- Serving as the primary point of contact for visitor inquiries and issues</p><p>- Managing visitor databases, waivers, reporting, and related documentation</p><p>- Training and supporting tour guides; identifying and implementing process improvements</p><p><br></p><p>Why This Role Stands Out</p><p>This is a highly visible opportunity for someone who enjoys blending people interaction, organization, and operations—and who takes pride in creating smooth, welcoming experiences every single day.</p><p><br></p><p>Why Robert Half?</p><p>When you partner with Robert Half, you’re not just taking on an assignment—you’re joining a team that genuinely cares about your experience and long-term success.</p><p>- Access to benefits, including medical, dental, vision, and retirement options</p><p>- Ongoing support from a dedicated recruiting team that checks in and stays engaged throughout your assignment</p><p>- Continuous learning and skill-building opportunities to help you grow professionally</p><p>- A trusted partner invested in making sure your role remains a great fit—not just on day one, but as it evolves</p>
<p>Robert Half is hiring for a<strong> Client Solutions Manager </strong>for our Technology division in<strong> Davenport, Iowa.</strong></p><p><br></p><p>If you thrive on cold calling, prospecting, and winning new business, this role is built for you. As a <strong>Client Solutions Manager</strong>, you’ll grow your own client base by driving outreach, building relationships, and creating new opportunities from the ground up.</p><p>This is pure business development—no farming, no coasting. You’ll build, grow, and manage a pipeline through proactive outreach, cold calling, and strategic relationship building.</p><p><br></p><p>*** Technology experience preferred.</p><p>*** Base plus uncapped commission compensation structure!</p><p>*** This role is hybrid in Davenport, IA.</p><p><strong>*** Prior Sales experience required. </strong></p><p><br></p><p><strong>As a Client Solutions Manager, your responsibilities will include:</strong></p><ul><li>Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
<p>Employee Experience Representative</p><p><br></p><p>Location: Moline, IL</p><p>Schedule: Hybrid – 4 days onsite, 1 day remote (flexible remote day)</p><p>Training: In-office training for the first 2–3 months</p><p><br></p><p>Robert Half is partnering with a well-respected manufacturing organization to hire an Employee Experience Representative to support their Human Resources Operations Center. This role plays a key part in delivering high-quality HR support and an exceptional employee experience across the organization.</p><p><br></p><p>About the Role</p><p>As an Employee Experience Representative, you will provide comprehensive, customer-focused HR support to employees and HR partners. You’ll manage a variety of HR transactions, ensure confidentiality, and collaborate with internal teams to continuously improve HR processes and service delivery.</p><p><br></p><p>Key Responsibilities</p><p>Deliver exceptional customer service by researching, resolving, and responding to HR inquiries in a timely and professional manner</p><p>Administer HR processes related to:</p><p>Talent acquisition and internal transfers</p><p>Organizational management</p><p>Employee record maintenance</p><p>Learning and training administration</p><p>Maintain a high level of confidentiality and accuracy when handling sensitive employee information</p><p>Participate in continuous improvement initiatives by identifying opportunities to enhance HR service delivery</p><p>Ensure Service Level Agreements (SLAs) are consistently met or exceeded</p><p>Collaborate with Employee Experience Specialists to support process improvements and escalation resolution</p><p><br></p><p>Why You’ll Love This Role</p><p>Develop and strengthen your HR operations skill set</p><p>Work in a fast-paced, service-driven environment</p><p>Partner closely with HR professionals and internal stakeholders</p><p>Gain experience supporting enterprise-level HR processes</p>
<p><strong>Overview - Real Estate Legal Assistant / Transaction Coordinator</strong></p><p>This role supports one or more real estate attorneys in a fast-paced, high-volume practice. You’ll assist with preparing closing documents, managing transaction files, coordinating schedules, and serving as a key point of contact for clients and partners throughout the closing process.</p><p><br></p><p>This opportunity is well-suited for <strong>either an experienced real estate assistant</strong> or a <strong>detail-oriented administrative professional eager to learn real estate law and transaction processes</strong>. Training and support are provided, with increasing responsibility as confidence and proficiency grow.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><p><strong>Transaction Coordination & Document Preparation</strong></p><ul><li>Prepare, draft, and manage closing packets and related documentation</li><li>Review title commitments and closing instructions (with training and guidance as needed)</li><li>Collect, track, and organize required documents from clients, lenders, realtors, and third parties</li><li>Maintain accurate checklists, timelines, and transaction files across a high volume of active matters</li></ul><p><strong>Communication & Client Service</strong></p><ul><li>Act as a customer service ambassador for the firm, ensuring a professional and positive client experience</li><li>Serve as a point of contact for buyers, sellers, real estate agents, lenders, and title companies</li><li>Schedule closings and coordinate attorney calendars</li><li>Provide timely updates and respond to inquiries with clarity and professionalism</li></ul><p><strong>Administrative & Operational Support</strong></p><ul><li>Enter and update data in internal systems and closing platforms</li><li>Prepare correspondence, engagement letters, and file summaries</li><li>Scan, file, and maintain electronic and physical records</li><li>Assist with post-closing activities, including recording documents and distributing final closing packages</li></ul><p><strong>What Success Looks Like in This Role</strong></p><ul><li>Files are accurate, organized, and moving forward on schedule</li><li>Clients and agents feel informed and supported throughout the process</li><li>Attorneys can rely on you to anticipate needs and follow through</li><li>Over time, you grow in independence and confidence handling complex transactions</li></ul><p><strong>Connect with our team today by calling us at (563) 359-7535 to learn more and discuss your short- and long-term goals!</strong></p>
<p>Robert Half is partnering with a healthcare organization to bring on the support of a Patient Account Collections Specialist. This role plays a key part in patient-focused collections, helping ensure timely and accurate receipt of funds while maintaining a positive patient experience.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Contact patients to discuss outstanding balances and copay expectations</li><li>Collect payments and establish appropriate payment plans</li><li>Follow up on past-due accounts and accurately document all collection activity</li><li>Research and locate patients with returned mail by verifying addresses, phone numbers, and account status</li><li>Generate, review, and work aging reports to prioritize collection efforts</li></ul>
<p>Step Into Success as a Pre-Access Coordinator 🚀</p><p><br></p><p><strong>Make a difference before care even begins</strong></p><p>Do you thrive in a fast-paced, organized environment and enjoy helping others feel supported and confident? Are you someone who takes pride in getting the details right while creating a welcoming experience? If so, we have an exciting opportunity for you!</p><p><br></p><p>As a <strong>Pre-Access Coordinator</strong>, you’ll play a critical role in the patient journey—serving as the first point of connection and ensuring every visit starts smoothly, clearly, and stress-free.</p><p><br></p><p><strong>Why This Role Stands Out</strong></p><p>This position sits at the heart of the healthcare experience. You’ll combine customer service, administrative expertise, and financial coordination to help patients feel informed and cared for—before they ever step into the office. Your work directly supports patient satisfaction and operational efficiency across the practice.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li><strong>Create a great first impression:</strong> Greet patients, assist with check-in and check-out, and ensure accurate demographic and insurance information</li><li><strong>Keep processes moving:</strong> Complete insurance verifications, manage referrals, and maintain accurate patient accounts</li><li><strong>Provide financial clarity:</strong> Offer upfront financial counseling and assist with payment processing to reduce surprises</li><li><strong>Coordinate with confidence:</strong> Schedule appointments, manage medical records, and follow established Pre-Access procedures</li><li><strong>Support daily operations:</strong> Handle phone inquiries, referrals, and opening/closing duties to keep the office running smoothly</li></ul><p><strong>Why You’ll Love Working Here</strong></p><ul><li>A collaborative, supportive team environment</li><li>Opportunities to grow your skills within healthcare administration</li><li>Meaningful work that improves the patient experience every single day</li></ul><p>Your expertise and passion for patient care start here. Let’s elevate your career while making a real impact on patients’ lives.</p><p><br></p><p><strong>Apply today or call to learn more:</strong></p><p> 📞 Reach out to <strong>Christin, Lydia, or Erin</strong> at <strong>563-359-7535</strong></p><p><br></p>
<p>IM& S Planner (Indirect Materials & Services)</p><p><br></p><p>Robert Half is partnering with an industry-leading manufacturer to identify their next IM& S Planner to support operations in Moline, IL. This is a great opportunity for someone who enjoys problem-solving, collaboration, and working in a fast-paced, process-driven environment.</p><p><br></p><p>If this sounds like a good fit for you - apply today or contact our team at (563) 359-3995!</p><p><br></p><p>Details:</p><p>- Onsite - Moline, IL</p><p>- Currently approved for 1-year contract</p><p>- Benefits available through Robert Half</p><p>- Visa sponsorship not available now or in the future.</p><p><br></p><p>What You’ll Do</p><p>As an Indirect Materials & Services Central Planner, you will play a key role in supporting procurement and supplier processes by:</p><p>- Converting requisitions and shopping carts into purchase orders</p><p>- Resolving blocked invoices, delinquent orders, PO transmission issues, and shopping cart errors</p><p>- Educating, training, and providing on-demand support to suppliers and internal stakeholders</p><p>- Executing the Annual Framework process</p><p>- Partnering cross-functionally to ensure smooth procure-to-pay operations</p>
<p><strong>Supply Chain Director – Shape the Future with a Growing Leader!</strong></p><p>Are you a seasoned logistics and supply chain leader ready to make your mark? Join our rapidly expanding company as the Supply Chain Director, where you’ll have a seat at the table, true influence over strategy, and the chance to lead a collaborative, long-tenured team that values innovation and excellence.</p><p><strong>What You’ll Do:</strong></p><ul><li>Oversee daily warehouse, shop, and transportation operations, ensuring efficiency and top-tier customer service.</li><li>Build relationships with customers, vendors, and partners, representing our values in every interaction.</li><li>Innovate and optimize processes throughout the supply chain for greater profitability and effectiveness.</li><li>Set and monitor key performance indicators for timely deliveries, driver and lane profitability, trailer usage, and warehouse productivity.</li><li>Lead recruitment, onboarding, and training for new employees to attract and keep top talent.</li><li>Ensure all safety and regulatory compliance (DOT, FMSCA, OSHA) and strive for continuous improvement.</li><li>Foster a positive and communicative workplace, mentoring and developing staff.</li><li>Provide regular updates to ownership on company results and obstacles.</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong>Growth & Opportunity:</strong> Be part of a dynamic, growing company with room for advancement as we continue to expand.</li><li><strong>Your Voice Matters:</strong> Enjoy direct input into decision-making—your expertise will help set our direction and drive change.</li><li><strong>Collaborative Culture:</strong> Work closely with passionate leaders and supportive teammates in a positive, open environment.</li><li><strong>Long-Term Team:</strong> Join a company known for employee longevity and a strong commitment to its people.</li></ul><p><br></p>
<p>Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a <strong>Member Services Processing Representative</strong> to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day.</p><p> </p><p><strong>Why Candidates Love This Opportunity</strong></p><ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul><p><strong>What You’ll Do</strong></p><p>You’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:</p><ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul><p>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue.</p><p> </p><p>Interested? Apply today!</p><p>Reach out to us at 📞 (563) 359‑7535</p><p> </p><p>We’d love to connect and share more about how this role aligns with your experience and goals.</p>
<p><strong>We are hiring an Underwriting Support Specialist who will provide administrative support within the Underwriting department of a highly respected Insurance Firm. </strong></p><p><br></p><p>In this role, you will provide professional, consistent, and quality customer service to agents; administrative support to the underwriting team; assist agents with status, product, and application processing questions. </p><p><br></p><p><strong>Responsibilities can include and may evolve from:</strong></p><ul><li>Data entry and document routing</li><li>Manage assigned caseload to meet required time service standards</li><li>Review application and medical history against underwriting guidelines</li><li>Work closely with underwriters to complete follow-up processing </li><li>Communicate professionally, by phone or email, with agents and customers</li><li>Carry out workflow processes for department and industry specific programs</li></ul><p>Position supports a hybrid work schedule with flexibility to meet your needs for onsite training and ongoing development; this team typically comes together in the office for further collaboration up to a couple times a month. </p><p><br></p><p>Contact us today to learn more 563.359.7535 - we are filling this role quickly! Interviewing now for this role which will be filled this week and scheduled to start upon completion of background screen and IT readiness. </p>
<p>Are you ready to take your bookkeeping career to the next level? Join our dynamic CPA firm and become an essential part of a team that supports diverse clients—ranging from fast-growing startups to established enterprises with complex, multi-entity structures.</p><p><strong>What You’ll Do:</strong></p><ul><li>Oversee daily accounting operations for multiple client entities and ensure each maintains accurate, up-to-date financial records</li><li>Manage accounts payable/receivable, generate invoices, and process payments across a multi-entity client base</li><li>Reconcile multiple bank and credit card accounts, resolving discrepancies efficiently</li><li>Maintain general ledgers and process entries, including intercompany transactions and eliminations</li><li>Assist with month-end and year-end close processes, and help prepare consolidated financials for multi-entity clients</li><li>Support our CPAs during audits and tax preparation, providing detailed client documentation and insightful reporting</li><li>Communicate directly with clients to clarify transactions and ensure all financial records are complete</li><li>Use next-generation technology (QuickBooks Online Advanced, Xero, Sage Intacct, etc.) to streamline workflow and deliver exceptional client service</li><li>Uphold rigorous internal controls and compliance standards</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Work with a passionate team who values integrity, growth, and client success</li><li>Get exposure to varied industries and complex financial scenarios—you’ll never be bored!</li><li>Advance your career with professional development opportunities and hands-on mentorship</li><li>Enjoy competitive compensation and a collaborative culture where your contributions matter</li></ul><p><br></p>
<p><strong>SMB Accountant (On‑Site | 32 hrs/week | Contract‑to‑Hire)</strong></p><p><strong> </strong></p><p>We’re partnering with a long‑standing, locally built software company that creates ERP and business management tools used by small and midsized organizations across multiple industries. We are recommending an <strong>experienced SMB Accountant</strong> who can confidently own day‑to‑day accounting <strong>while also helping modernize and strengthen processes</strong>.</p><p> </p><p>This is a great role for someone who has “been around the block”—someone who’s touched a wide range of accounting activities, understands how everything fits together, and likes being the go‑to accounting person in a business where your work is visible, valued, and impactful.</p><p> </p><p>If you enjoy variety, like improving workflows, and want your ideas to matter—not disappear into a giant corporate structure—this could be a great fit.</p><p> </p><p><strong>Why This Role Stands Out</strong></p><ul><li><strong>32-hour work with without sacrificing impact. </strong>Intentionally structured at 32 hours with flexibility across standard business hours. </li><li><strong>You’ll own a true full-scope accounting function</strong> (not just AP or just reconciliations).</li><li><strong>Your judgment will be trusted.</strong> You’ll work closely with leadership, not buried in a silo.</li><li><strong>You’ll help shape better processes.</strong> This team welcomes fresh eyes and practical improvements.</li><li><strong>You’ll get a front‑row seat to how technology and accounting intersect.</strong></li><li><strong>You’ll join a company that genuinely values stability, innovation, and celebrating wins together.</strong></li></ul><p> </p><p><strong>What You’ll Do</strong></p><p>You’ll handle the core day‑to‑day accounting that keeps the business running smoothly:</p><ul><li>Manage accounts payable and accounts receivable</li><li>Customer billing and invoice creation</li><li>Bank deposits, wire transfers, and account reconciliations</li><li>Payroll administration</li><li>Sales tax reporting and filing</li><li>Month‑end, quarter‑end, and year‑end close support</li><li>Assist with audits and financial reporting</li><li>Enter customer and purchase orders into the internal ERP</li><li>Identify smarter, simpler, or more accurate ways to do things—then help implement them</li></ul>
<p><strong>Part-Time Office & Operations Support</strong></p><p>Support a Growing Local Small Business (20–30 hrs/wk | Davenport/Eldridge area)</p><p><br></p><p>Are you someone who loves being the steady, organized problem-solver in a small business?</p><p>Do you enjoy variety—phones, data entry, light bookkeeping, scheduling, creative projects—and making things run smoother for everyone?</p><p>If that sounds like you, this is a great opportunity to support a hardworking, down-to-earth small business owner who operates three local companies.</p><p>This role is perfect for someone who enjoys wearing many hats and making an immediate impact.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>You’ll become the “hub” that keeps the office and operations moving:</p><p><strong>Customer Support & Phones</strong></p><ul><li>Serve as the first point of contact for incoming calls</li><li>Provide friendly, helpful support across multiple business lines</li><li>Gather details from callers and schedule follow-ups</li><li>Process credit card payments for service bookings</li></ul><p><strong>Data Entry & Light Bookkeeping</strong></p><ul><li>Enter customer info into operational systems</li><li>Build out customer profiles for quoting and services</li><li>AP/AR work in<strong> QuickBooks Online</strong></li><li>Coordinate with the CPA firm (they handle reconciliation, payroll & monthly reviews)</li></ul><p><strong>Scheduling, Permits & Coordination</strong></p><ul><li>Assist with job scheduling and tracking</li><li>Track inventory and place orders once familiar</li><li>Call in locates and submit permits as necessary</li><li>Spot opportunities to streamline processes and workflows</li></ul><p><strong>Creative/Admin Projects</strong></p><ul><li>Create simple flyers, door hangers, or ads in Canva</li><li>Capture job-site photos for social media (optional, if comfortable)</li><li>Keep the office space organized and running smoothly</li><li>Help with year-end cleanup, budgeting setup, and general process improvements</li></ul><p><strong>Hours & Work Environment</strong></p><ul><li>20 hours/week to start, with the option to grow into 25–30</li><li>Flexible within a 7:00am–4:30pm window</li><li>Year-round role (winter is lighter but still steady)</li><li>Flexibility around the holidays</li><li>Small business where your ideas matter and you can see the impact of your work daily</li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li>You’ll make a <strong>real impact</strong> in a growing local business</li><li>You’ll blend administrative, operational, and creative work</li><li>You’ll work with a supportive business owner who values reliability and initiative</li><li>You’ll have room to shape the role as the business grows</li><li>You’ll have flexible part-time hours while still doing meaningful work</li></ul>
<p>Are you passionate about helping customers, solving problems, and being the trusted point of contact they rely on? Do you enjoy managing accounts, coordinating orders, and building long‑term relationships?</p><p>A highly respected, industry‑leading <strong>U.S. manufacturer</strong> is growing and looking for a <strong>Client Account Representative</strong> to support established customers and ensure a seamless experience from order to delivery. This company is known for exceptional tenured staff, a collaborative environment, and leaders who genuinely invest in their people. If you want a stable career with long-term growth potential, this is an excellent opportunity.</p><p><br></p><p><strong>Why You’ll Love This Company</strong></p><ul><li>Strong, stable manufacturer with decades of success</li><li>Fun, low‑drama, team‑oriented culture</li><li>Supportive leadership that trains, mentors, and leads by example</li><li>Excellent internal mobility—employees often grow into roles like pricing, transportation, sales, operations, and more</li><li>A workplace where people feel valued, appreciated, and part of something meaningful</li></ul><p><strong>What You’ll Do as a Client Account Representative</strong></p><p>This is a <strong>relationship‑driven position</strong> supporting returning customers—<strong>no cold calling.</strong></p><p>In this role, you will:</p><ul><li>Manage and support a dedicated portfolio of customer accounts</li><li>Build and maintain long‑term client relationships</li><li>Enter and review orders for accuracy and timelines</li><li>Prepare quotes and support customer projects</li><li>Troubleshoot customer needs and coordinate with internal teams</li><li>Handle 75–100 emails & ~10 calls daily</li><li>Navigate changing priorities in a fast-paced environment</li><li>Communicate updates professionally — including when delivering tough news</li></ul><p>Every day brings variety, problem‑solving, and opportunities to make a real impact.</p><p><br></p>
