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11 results for Customer Service in Milan, IL

Home Warranty Service Coordinator

Iowa City, IA
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
A growing HVAC company is seeking a Home Warranty Service Coordinator to support the service team by managing home warranty claims and repair workflows from diagnosis through completion. This is a great opportunity for someone who enjoys solving problems, staying organized, and keeping customers informed throughout the repair process. In this role, you'll take ownership of service jobs after a technician completes a diagnosis, ensuring approvals are secured, parts are ordered, repairs are scheduled, and customers receive timely updates every step of the way. Responsibilities<ul><li>Review technician notes and repair recommendations following service calls.</li><li>Submit claims, estimates, and supporting documentation to home warranty providers.</li><li>Follow up on pending approvals and authorizations to keep jobs moving forward.</li><li>Communicate with customers regarding claim status, repair timelines, and next steps.</li><li>Coordinate with technicians, dispatch, and vendors to schedule repairs and order parts.</li><li>Track open jobs from initial diagnosis through completion and closeout.</li><li>Maintain accurate records within company software and warranty portals.</li><li>Monitor aging work orders and proactively address delays.</li><li>Ensure all completed jobs have proper documentation and billing information.</li></ul>
2026-07-24T20:58:41Z

Office Manager

Iowa City, IA
onsite
Permanent / Full Time
58000.00 - 70000.00 USD / Yearly
Office Administrator / Operations CoordinatorAre you highly organized, detail-oriented, and someone who enjoys keeping everything on track? We're looking for a proactive professional to support office operations, accounting, HR administration, compliance, and customer service in a dynamic, fast-paced environment.Key ResponsibilitiesAdministrative Support<ul><li>Manage office communications, documents, and supplies</li><li>Support leadership with administrative needs</li><li>Maintain records, systems, and vendor relationships</li></ul>Accounting & Billing<ul><li>Generate invoices and support accounts receivable</li><li>Maintain billing records and process documentation</li><li>Assist with expense tracking and financial recordkeeping</li></ul>HR & Employee Support<ul><li>Coordinate onboarding and employment documentation</li><li>Assist with benefits administration and payroll coordination</li><li>Support employee communications and workers' compensation processes</li></ul>Compliance & Documentation<ul><li>Maintain compliance records and reporting requirements</li><li>Track deadlines, licenses, registrations, and certifications</li><li>Support transportation and regulatory compliance activities</li></ul>Customer Service<ul><li>Serve as a professional point of contact for customers and partners</li><li>Coordinate billing and documentation communications</li><li>Maintain accurate customer records</li></ul>
2026-07-28T15:23:49Z

CSC Processing Representative

Rock Island, IL
onsite
Temporary / Contract
18.50 - 18.50 USD / Hourly
Our client is expanding its customer operations team to support increased demand and we are recommending the best talent to contribute to their team in a Customer Service Center Processing Representative capacity. The Customer Service Center Processing Representative role is perfect for focused, heads‑down processors who thrive in a task‑driven environment. This role of the CSC Processing Rep is critical to the processing department and ideal for someone who enjoys staying “in the zone” and moving work forward efficiently. What You’ll Do:<ul><li>Process actions from CSC worklists with attention to detail (ex: beneficiary changes, reinstatements, loans and cash surrenders)</li><li>Analyze member inquiries; determine steps for resolution; and accurately process within required timeframes</li><li>Maintain accuracy on key financial and administrative tasks</li><li>Stay productive and manage your workflow independently</li><li>Collaborate when needed by reaching out to trainers and team members</li></ul> Why This Role?If you’re looking for a role where you can focus, be productive, and work independently while still being part of a supportive team, this could be the perfect fit for you. Apply now and/or contact our team today at (563) 359-7535 - Erin and Christin are great points of contact for this role!
2026-07-30T21:43:46Z

Controls Application Engineer

Davenport, IA
onsite
Temporary to Hire
- USD / Hourly
Controls Application EngineerWe are seeking a hands-on Controls Application Engineer to join our team. This role is ideal for a proactive problem solver who enjoys working in industrial environments, takes initiative, and thrives both independently and as part of a collaborative team.This role is on-site in Davenport, IA with travel to various locations throughout Central and Eastern Iowa. Key Responsibilities:<ul><li>Design, configure, and support control system applications using platforms such as Tridium Niagara, Honeywell, or similar building/industrial automation software.</li><li>Troubleshoot and resolve system, software, and control-related issues in the field.</li><li>Work directly with customers and internal teams to ensure successful implementation and support of control systems.</li><li>Interpret electrical schematics, wiring diagrams, and blueprints to support system integration and troubleshooting.</li><li>Perform system testing, commissioning, and ongoing optimization of control solutions.</li></ul>
2026-07-27T21:38:48Z

Accounting Assistant

Iowa City, IA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
Accounting Assistant Numbers tell a story, and this role helps keep the story accurate.We're looking for an Accounting Assistant who enjoys digging into details, solving discrepancies, and keeping financial processes running smoothly behind the scenes. This role offers exposure to a variety of accounting functions and is ideal for someone who wants to build upon their accounting experience while making a meaningful impact on the team. What You'll Be Doing<ul><li>Process vendor invoices and ensure timely, accurate payments.</li><li>Create and distribute customer invoices while assisting with payment tracking.</li><li>Reconcile bank accounts, credit cards, and other financial records.</li><li>Research and resolve billing, payment, and account discrepancies.</li><li>Assist with month-end close activities and financial reporting.</li><li>Maintain accurate records within the accounting system.</li><li>Support payroll, expense reporting, and other accounting projects as needed.</li><li>Partner with internal departments to ensure financial information is complete and accurate.</li><li>Prepare reports and spreadsheets that help leadership make informed decisions.</li></ul>
2026-07-17T14:53:41Z

Supply Chain Director

Davenport, IA
onsite
Permanent / Full Time
100000.00 - 135000.00 USD / Yearly
Supply Chain Director – Shape the Future with a Growing Leader!Are you a seasoned logistics and supply chain leader ready to make your mark? Join our rapidly expanding company as the Supply Chain Director, where you’ll have a seat at the table, true influence over strategy, and the chance to lead a collaborative, long-tenured team that values innovation and excellence.What You’ll Do:<ul><li>Oversee daily warehouse, shop, and transportation operations, ensuring efficiency and top-tier customer service.</li><li>Build relationships with customers, vendors, and partners, representing our values in every interaction.</li><li>Innovate and optimize processes throughout the supply chain for greater profitability and effectiveness.</li><li>Set and monitor key performance indicators for timely deliveries, driver and lane profitability, trailer usage, and warehouse productivity.</li><li>Lead recruitment, onboarding, and training for new employees to attract and keep top talent.</li><li>Ensure all safety and regulatory compliance (DOT, FMSCA, OSHA) and strive for continuous improvement.</li><li>Foster a positive and communicative workplace, mentoring and developing staff.</li><li>Provide regular updates to ownership on company results and obstacles.</li></ul>Why Join Us?<ul><li>Growth & Opportunity: Be part of a dynamic, growing company with room for advancement as we continue to expand.</li><li>Your Voice Matters: Enjoy direct input into decision-making—your expertise will help set our direction and drive change.</li><li>Collaborative Culture: Work closely with passionate leaders and supportive teammates in a positive, open environment.</li><li>Long-Term Team: Join a company known for employee longevity and a strong commitment to its people.</li></ul>
2026-07-10T17:44:57Z

Administrative and Operations Generalist

Iowa City, IA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
Multi-Functional Coordinator Location: Cedar Rapids, IAEmployment Type: Full-TimeAbout the RoleWe are seeking a highly organized and proactive Office Administrator / HR & Operations Coordinator to support daily business operations in a fast-paced, team-oriented environment. This role serves as the administrative backbone of the office, helping coordinate meetings, maintain compliance records, assist with onboarding, support marketing initiatives, and provide operational support to the sales and leadership teams.The ideal candidate enjoys wearing multiple hats, thrives on organization, and takes pride in keeping processes running smoothly.Key ResponsibilitiesAdministrative & Office Support<ul><li>Coordinate meetings, schedules, and team communications across departments.</li><li>Send calendar invitations, reminders, and meeting materials.</li><li>Assist with various administrative projects and tasks as needed.</li><li>Support the sales team with customer and operational coordination.</li><li>Answer incoming calls during high-volume periods and route inquiries appropriately.</li><li>Monitor and respond to online customer reviews.</li><li>Open, sort, and distribute incoming mail.</li><li>Receive and coordinate deliveries at the office.</li></ul>Compliance & Record Management<ul><li>Schedule and track CDL drug testing requirements, including random testing programs.</li><li>Assist with vehicle registration and fuel tax documentation (IFTA).</li><li>Maintain driver qualification files and required documentation.</li><li>Update annual forms and process driving record checks.</li><li>Ensure records remain accurate and compliant with company and regulatory requirements.</li></ul>Human Resources & Onboarding<ul><li>Coordinate interviews for seasonal and field employees.</li><li>Schedule candidate interviews with hiring managers and trainers.</li><li>Enter new hire information into company systems.</li><li>Assist with onboarding activities, including office tours and new hire orientation.</li><li>Ensure employee files and required employment documentation are complete and properly maintained.</li><li>Support employee scheduling and availability updates within internal systems.</li></ul>Marketing Support<ul><li>Prepare and send customer thank-you notes and appreciation communications.</li><li>Assist with social media posting and content scheduling.</li><li>Coordinate direct mail campaigns and marketing mailers.</li><li>Provide additional marketing support during peak seasonal periods.</li></ul>
2026-07-02T17:30:09Z

Talent Acquisition Coordinator

Muscatine, IA
onsite
Temporary / Contract
- USD / Hourly
We're looking for a Talent Acquisition Coordinator who thrives on keeping people, processes, and schedules organized. If you're detail-oriented, customer-service focused, and enjoy supporting recruiting efforts behind the scenes, this could be a great opportunity to grow your career in talent acquisition. You'll play a key role in delivering a smooth experience for both candidates and hiring teams while helping keep recruiting operations running efficiently. What You'll Be Doing<ul><li>Coordinate and schedule interviews with candidates and hiring teams</li><li>Communicate with candidates throughout the hiring process</li><li>Support recruiting activities including resume review, candidate tracking, and follow-up</li><li>Assist with references, interview logistics, and recruiting administration</li><li>Maintain applicant tracking system data and recruiting records</li><li>Support campus recruiting, intern hiring, and other talent initiatives</li><li>Help ensure a positive and professional candidate experience</li></ul> Connect with our team today to learn more and assess for alignment with your goals! Reach us direct at (563) 359-7535!
2026-07-31T18:43:49Z

Sales Coordinator (Pricing & Analytics Focus)

Eldridge, IA
onsite
Temporary to Hire
21.00 - 27.00 USD / Hourly
Sales Coordinator (Pricing & Analytics Focus) Looking for a role where your Excel skills actually matter?This is a great opportunity for someone who enjoys working with data, staying organized, and supporting the behind-the-scenes work that drives business decisions.We’re partnering with a global manufacturing organization to hire a Sales Coordinator who will support their Business Development team with pricing, quoting, and data analysis.This is a hands-on, detail-driven role where your work directly impacts customer pricing and internal operations. What You’ll Be Doing<ul><li>Manage and track customer RFQs (requests for quote) to ensure deadlines are met</li><li>Support quarterly pricing updates tied to materials, freight, and market changes</li><li>Maintain and update customer price books in the system</li><li>Analyze pricing data across thousands of part numbers using Excel</li><li>Identify discrepancies, validate accuracy, and ensure clean data before it goes to customers</li><li>Coordinate with engineering, production, and purchasing teams to gather information</li><li>Communicate with customers as needed to clarify missing or incomplete quote details</li><li>Follow structured work instructions and processes to ensure consistency</li></ul>What the Role Looks Like Day-to-Day✅ 70% Excel + data work (analysis, validation, reporting)✅ 30% coordination (internal teams + occasional customer interaction)✅ Fast-paced, deadline-driven environment with clear processes Why This Role Stands Out<ul><li>Get real exposure to pricing and business operations early in your career</li><li>Work alongside experienced manufacturing and business leaders</li><li>Develop highly transferable skills in data analysis, problem-solving, and cross-functional coordination</li><li>Clear, structured environment with training and support in place</li></ul>What Success Looks Like<ul><li>You’re comfortable working in large Excel datasets without feeling overwhelmed</li><li>You take pride in getting the details right</li><li>You stay organized and keep things moving, even when deadlines stack up</li></ul>Additional Details<ul><li>Full-time, onsite role in Eldridge, IA</li><li>Candidates must be authorized to work in the U.S. without sponsorship</li></ul>Interested?If you enjoy working with data, thrive in structured environments, and want to build strong analytical skills, we’d love to connect. Apply today or call our team at 563-359-3995!
2026-07-15T22:23:39Z

Field Tech-Security System Integrations

Davenport, IA
onsite
Permanent / Full Time
69000.00 - 90000.00 USD / Yearly
Position: Field Tech - Security Systems Integration Location: Multiple Iowa locations (Des Moines, Cedar Rapids, Quad Cities) Salary: $69,000 - $90,000 base + excellent benefits *** For immediate and confidential consideration, please apply & send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Ready to build a career in one of the fastest‑growing areas of IT and physical security? This is a high-impact, hands-on role where you’ll work with cutting-edge technology, operate with real autonomy, and grow within a financially strong organization in a rapidly expanding industry. If you enjoy field work, solving real-world technical challenges, and seeing your work come to life across customer environments—this is your opportunity. Why This Role Stands Out • High-demand specialization in video surveillance & access control • Autonomy to own installations and problem-solve independently • Exposure to enterprise-level security technologies and complex projects • Backed by a stable, growing company in an essential industry • Clear career progression and skill development path What You’ll Do • Install, configure, and commission IP-based video surveillance and access control systems • Perform troubleshooting, testing, programming, and system optimization • Support end-user training and ensure seamless system handoff • Read and execute from project drawings, submittals, and BOMs • Collaborate with project managers, field teams, and customer IT/security stakeholders • Travel locally to customer sites throughout Eastern Iowa What You Bring • 2+ years of hands-on experience with video surveillance and access control systems • Working knowledge of networking fundamentals: ○ IP addressing ○ VLANs ○ PoE ○ Basic switch configuration • Experience with platforms such as: ○ Genetec, Milestone, Avigilon ○ Brivo, AMAG, Acre, Motorola ○ (or similar enterprise security systems) • Strong troubleshooting skills and ability to work independently in the field • Comfortable in customer-facing environments *** For immediate and confidential consideration, please apply & send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
2026-07-29T00:38:45Z

Loan Operations Specialist

Davenport, IA
onsite
Temporary / Contract
- USD / Hourly
Support a Major Banking Transformation Initiative Our client, a respected financial institution, is seeking a Loan Operations Specialist to support a multi-year core banking conversion and data integrity project. This role is ideal for someone who enjoys working with loan data, validating information, maintaining accurate records, and supporting large-scale operational initiatives. This is not a customer-facing lending role. Instead, you'll play a key part behind the scenes by ensuring loan and collateral information is accurately maintained within the bank's core system. What You'll Do<ul><li>Review loan records and compare information against supporting documentation</li><li>Work from Excel tracking templates and the bank's core system to validate data</li><li>Update loan and collateral information within the system</li><li>Support ongoing loan data cleanup and conversion efforts</li><li>Verify the accuracy and completeness of collateral records</li><li>Research discrepancies and make appropriate updates</li><li>Assist with documenting procedures and workflows within the new system environment</li><li>Partner with loan operations teams to maintain data integrity and consistency</li></ul>Why This Opportunity?<ul><li>Long-term assignment supporting a high-profile banking transformation initiative</li><li>Hybrid flexibility</li><li>Opportunity to gain exposure to a major core system conversion project</li><li>Stable project-focused environment with meaningful impact</li><li>Collaborative team supporting operational excellence and modernization efforts</li></ul>If you're a detail-oriented professional with banking, lending, operations, or data validation experience, we'd love to hear from you. Apply today to learn more. Our team can also be reached at (563) 359-3995.
2026-07-10T22:34:04Z