<p>The <strong>Front Desk Coordinator</strong> manages the daily operations of the reception area and provides administrative support to ensure the office runs smoothly. This role requires a polished, professional demeanor, strong organizational skills, and the ability to handle sensitive client information with discretion.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients, visitors, and guests with professionalism and warmth, ensuring a positive first impression.</li><li>Answer and direct phone calls, emails, and inquiries promptly and accurately.</li><li>Schedule and confirm client appointments and coordinate meeting logistics for advisors and staff.</li><li>Maintain a neat and organized reception area and conference rooms.</li><li>Manage incoming and outgoing mail, deliveries, and correspondence.</li><li>Assist with preparing client documents, presentations, and meeting materials.</li><li>Maintain client confidentiality and uphold compliance with financial industry regulations.</li><li>Support administrative functions such as data entry, filing, scanning, and record maintenance.</li><li>Coordinate office supplies, vendor relations, and general office organization.</li><li>Provide additional administrative support to team members and management as needed.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Client Account Coordinator to join our team in Washington, District of Columbia. In this role, you will play a key part in overseeing client billing processes, ensuring compliance with firm and client guidelines, and maintaining accurate financial records. This position offers a hybrid work environment, competitive compensation, and excellent benefits.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute detailed client reports, including weekly, quarterly, and year-end summaries, using 3E software.</p><p>• Ensure all billing activities comply with firm policies and client-specific guidelines, while adhering to matter engagement terms.</p><p>• Collaborate effectively with attorneys, legal staff, and clients in a decentralized billing structure to resolve any invoicing issues.</p><p>• Oversee client invoicing processes, manage collections activities, and generate monthly accounts receivable reports.</p><p>• Review and verify the accuracy of billing data and supporting documentation prior to distribution.</p><p>• Research and address client inquiries regarding billing discrepancies or issues in a timely manner.</p><p>• Develop and implement new billing formats tailored to client needs and firm objectives.</p><p>• Prepare and manage electronic billing submissions, while maintaining the eBilling hub to ensure smooth operations.</p><p><br></p><p><br></p><p> All interested candidates in this Client Account Coordinator and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p>
We are looking for a dedicated and detail-oriented Collections Specialist to join our team on a contract basis in Annapolis Junction, Maryland. In this role, you will be responsible for managing overdue accounts, resolving billing issues, and maintaining accurate financial records. If you excel in communication, organization, and problem-solving, we encourage you to apply.<br><br>Responsibilities:<br>• Initiate outbound calls to customers to address overdue accounts and facilitate collections.<br>• Research and resolve unapplied payments to ensure accurate allocation to customer accounts.<br>• Monitor accounts receivable activity to identify and address delinquent accounts.<br>• Maintain thorough and precise records of all customer communications, payment plans, and collection efforts.<br>• Investigate and resolve billing discrepancies and address customer concerns effectively.<br>• Prepare detailed reports on outstanding accounts and provide updates on collection progress.<br>• Collaborate with internal teams to streamline payment processes and resolve account issues.
