<p>We are looking for a compassionate and dedicated helpline counselor to join our team in Miami, Florida. This is a long-term contract position where you will play an integral role in assisting individuals during challenging times. If you have a strong desire to help others and possess excellent communication skills, we encourage you to apply. For the first 90 days, the schedule will be Monday–Friday, 10 a.m.–6 p.m. After that, you will transition to an overnight shift.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide support to individuals in need.</p><p>• Communicate effectively in Spanish to ensure clear and empathetic assistance.</p><p>• Accurately document and input call details into the system.</p><p>• Utilize crisis intervention techniques to assist callers during high-pressure situations.</p><p>• Maintain a calm and detail-oriented demeanor when handling sensitive situations.</p><p>• Participate in training sessions focused on suicide prevention and crisis management.</p><p>• Collaborate with team members to enhance the quality of service provided.</p><p>• Adhere to company policies and procedures while ensuring confidentiality.</p><p>• Offer translation services for Spanish-speaking callers when required.</p><p>• Actively contribute to creating a supportive and positive environment for callers and colleagues.</p>
<p><strong><u>Description of the Role</u></strong></p><p>An established organization is seeking a dedicated and empathetic Customer Service Representative to provide exceptional support to clients and customers. This role involves handling inquiries, resolving issues, and ensuring a positive experience across all interactions. The ideal candidate is a strong communicator, problem-solver, and team player. Bilingual (English/Spanish) preferred to better serve a diverse customer base.</p><p><br></p><p><strong><u>What You’ll Be Responsible For</u></strong></p><ul><li>Responding to customer inquiries via phone, email, and in-person with professionalism and care</li><li>Resolving customer issues efficiently while maintaining a high level of satisfaction</li><li>Documenting customer interactions and updating records accurately</li><li>Collaborating with internal teams to address service-related concerns</li><li>Providing information about products, services, and policies</li><li>Following up with customers to ensure resolution and satisfaction</li><li>Identifying opportunities to improve customer experience and processes</li><li>Ensuring all customer service activities comply with company standards and policies</li></ul>
<p>Robert Half is seeking a Customer Service Representative to support our client’s daily operations. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple customer interactions efficiently while providing excellent support to the team.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Handle incoming calls, emails, and in-person inquiries with professionalism and courtesy</li><li>Assist customers with questions, concerns, and service requests</li><li>Perform general clerical duties including filing, data entry, and documentation</li><li>Process orders, returns, and account updates accurately</li><li>Maintain customer records and update databases</li><li>Collaborate with internal departments to resolve customer issues</li></ul><p><br></p>
<p>Hybrid Monday and Friday work remotely </p><p><br></p><p>Responsibilities:</p><p>• Manage customer accounts by addressing inquiries, resolving complaints, and ensuring high-quality service.</p><p>• Handle escalated issues, including executive-level complaints and matters raised by media or legal representatives.</p><p>• Collaborate with vendor partners and internal teams to resolve customer concerns effectively.</p><p>• Process claims, invoices, and enrollment requests with accuracy and efficiency.</p><p>• Ensure consistent and timely billing and fulfillment for customers.</p><p>• Support onboarding processes and validate account information to maintain accuracy.</p><p>• Address issues escalated to regulatory bodies such as the Public Service Commission with professionalism.</p><p>• Maintain strong communication with suppliers and business units to ensure smooth operations.</p><p>• Follow established procedures and guidelines to meet organizational standards.</p><p>• Provide exceptional customer support under direct supervision while adhering to company policies.</p>
We are looking for a detail-oriented Customer Account Coordinator to join our team on a contract basis in Boca Raton, Florida. This role involves managing the full cycle of order processing for Global Accounts while ensuring accuracy and efficiency. The ideal candidate will thrive in a fast-paced environment, possess strong technical skills, and demonstrate excellent communication abilities.<br><br>Responsibilities:<br>• Manage product listings, pricing updates, and order flows on the Shopify B2B platform, ensuring accuracy and resolving any errors to enhance customer satisfaction.<br>• Provide dedicated support to Global Accounts across multiple regions, ensuring seamless communication and service.<br>• Process orders in accordance with account-specific shipping schedules and vendor compliance requirements.<br>• Maintain organized workflows to consistently meet customer shipping deadlines.<br>• Monitor shipment statuses, review daily reports, and proactively address non-conformances to maintain high performance standards.<br>• Collaborate with internal teams to resolve customer inquiries and improve process efficiency.<br>• Generate and analyze reports using Microsoft Excel, including pivot tables, to track order metrics and performance.<br>• Ensure all tasks are executed to meet contractual obligations and business objectives.<br>• Perform additional duties as assigned to support broader team initiatives.
We are looking for a detail-oriented Sales Support Specialist to join our team on a contract basis in Miramar, Florida. In this role, you will provide critical administrative and accounting support to ensure smooth operations within a growing organization. This position offers a dynamic work environment with opportunities to collaborate across multiple departments.<br><br>Responsibilities:<br>• Process and upload invoices into customer portals with accuracy and efficiency.<br>• Perform data entry tasks, including entering invoices and maintaining updated records.<br>• Provide administrative assistance to the sales team by recording sales orders and entering quotes into the system.<br>• Coordinate product shipping and ensure timely delivery to customers.<br>• Support the accounting team with tasks such as managing credits and debits and processing invoices.<br>• Collaborate with team members to streamline workflows and ensure compliance with company procedures.<br>• Utilize Microsoft Excel and other tools for data management and reporting.<br>• Assist with general office tasks to maintain a well-organized work environment.
<p><strong><u>Description of the Role</u></strong></p><p>An established organization is seeking a professional and welcoming Receptionist to serve as the first point of contact for visitors and callers. This role is essential in creating a positive and organized front-office experience while supporting various administrative functions. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced environment. Bilingual (English/Spanish) preferred to better serve a diverse community.</p><p><br></p><p>What You’ll Be Responsible For</p><ul><li>Greeting and assisting visitors, clients, and staff with professionalism and warmth</li><li>Answering and directing incoming phone calls promptly and accurately</li><li>Managing mail, deliveries, and front desk supplies</li><li>Maintaining a clean and organized reception area</li><li>Scheduling appointments and coordinating meeting room usage</li><li>Supporting administrative tasks such as data entry, filing, and document preparation</li><li>Assisting with internal communications and office coordination</li><li>Ensuring all front desk operations comply with company policies and procedures</li></ul>
<p>Robert Half is seeking a Bilingual Spanish Office Clerk to support our client’s daily operations. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple administrative tasks efficiently while providing excellent support to the team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform general clerical duties including filing, copying, scanning, and data entry</li><li>Handle incoming calls, emails, and in-person inquiries in both English and Spanish</li><li>Process incoming and outgoing mail and packages</li><li>Assist with scheduling, calendar management, and meeting preparation</li><li>Maintain accurate records, update databases, and organize documents</li><li>Provide support to staff with various administrative projects as needed</li></ul><p><br></p>
<p>We are looking for a dynamic and results-driven <strong>Account Sales Representative</strong> to join our team. In this role, you will be responsible for promoting a diverse range of plastic sheet products, developing sales strategies, and driving revenue growth with both new and existing clients. If you are confident, persuasive, and eager to succeed in a competitive sales environment, we want to hear from you!</p><p><br></p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Present and promote a broad portfolio of plastic sheet products, including Acrylic, Polycarbonate, Foam PVC, Marine Board, and Bullet-Resistant Acrylic.</li><li>Identify and pursue new business opportunities while maintaining strong relationships with existing clients.</li><li>Develop and execute sales strategies to expand market share and increase revenue.</li><li>Research market trends, competitors, and industry dynamics to identify growth opportunities.</li><li>Provide product knowledge and training to customers, ensuring they understand the benefits of our solutions.</li><li>Gather customer feedback and market insights to support new product development.</li><li>Utilize CRM tools to track sales activities, maintain a pipeline of opportunities, and forecast revenue.</li><li>Travel regularly to meet with clients, build relationships, and close sales.</li></ul>
We are looking for a bilingual Receptionist to join a dynamic non-profit organization in Miami, Florida. This Contract to permanent position is ideal for someone with excellent interpersonal skills and a passion for providing exceptional service. The role requires fluency in English and Spanish and offers an opportunity to contribute to a meaningful cause while gaining valuable experience.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure a welcoming environment at the front desk.<br>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.<br>• Respond to inbound calls courteously and provide accurate information.<br>• Handle general administrative duties, such as scheduling appointments and maintaining records.<br>• Assist with inquiries and provide support to both internal staff and external stakeholders.<br>• Monitor and manage the reception area to maintain a tidy and organized workspace.<br>• Communicate effectively in both English and Spanish to serve a diverse clientele.<br>• Perform other receptionist-related tasks as assigned, ensuring smooth operations.
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Miami, Florida. This role is ideal for someone who excels in multitasking, communication, and handling confidential information in a fast-paced environment. As the first point of contact, you will play a key role in ensuring smooth office operations and providing exceptional service.<br><br>Responsibilities:<br>• Greet and assist visitors upon arrival, ensuring a welcoming and organized atmosphere.<br>• Answer and direct incoming calls using multi-line phone systems, transferring calls appropriately.<br>• Manage incoming and outgoing mail, sorting and distributing items efficiently.<br>• Handle sensitive documents with discretion and maintain confidentiality at all times.<br>• Coordinate deliveries and ensure packages are routed to the appropriate recipients.<br>• Communicate effectively with managers and clients regarding deadlines, tasks, and other job-related issues.<br>• Support additional office projects and administrative tasks as assigned.<br>• Operate and manage switchboard systems to streamline communication processes.<br>• Maintain an organized workspace and ensure all office supplies are replenished as needed.
We are looking for a detail-oriented Administrative Assistant to provide high-level support to the President in Fort Lauderdale, Florida. In this long-term contract role, you will play a key part in managing schedules, coordinating travel, and ensuring seamless organizational operations. This position offers an opportunity to work closely with senior leadership while contributing to the smooth functioning of office activities.<br><br>Responsibilities:<br>• Coordinate the President’s calendar, including scheduling meetings, appointments, and events.<br>• Organize travel arrangements such as accommodations, transportation, and dining for the President.<br>• Maintain office records and files, ensuring all documents are organized and easily accessible.<br>• Prepare and edit correspondence, reports, and presentations with a high degree of accuracy.<br>• Facilitate internal communications and plan meetings and events, including staff appreciation initiatives and retreats.<br>• Assist in managing donor records, processing acknowledgments, and conducting donor research.<br>• Support executive meetings by preparing presentations, scheduling, setting up rooms, and recording minutes.<br>• Act as a liaison with organizational members and committee representatives.<br>• Handle general office tasks, including ordering supplies, managing subscriptions, and maintaining both digital and physical records.<br>• Provide support for special projects and initiatives as assigned by the President.
