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9 results for Customer Service in Miami, FL

Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Customer Service Representative. This position is ideal for someone who enjoys helping others, resolving concerns, and delivering a positive customer experience in a fast-paced environment. Candidates must be fully bilingual in English and Spanish and comfortable communicating with customers by phone, email, and other support channels. Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels in both English and Spanish</li><li>Provide accurate information regarding products, services, orders, accounts, policies, and procedures</li><li>Assist customers with placing orders, processing requests, updating account information, and resolving service-related concerns</li><li>Investigate customer issues and provide timely, professional solutions</li><li>Document customer interactions and maintain accurate information within the company’s customer relationship management or internal systems</li><li>Escalate complex concerns to the appropriate department or supervisor when necessary</li><li>Follow up with customers to confirm that questions or concerns have been resolved</li><li>Coordinate with internal teams, including sales, operations, billing, and logistics, to address customer needs</li><li>Maintain a professional, courteous, and empathetic approach during all customer interactions</li><li>Meet established service expectations, response-time goals, and quality standards</li><li>Assist with additional administrative and customer support duties as needed</li></ul>
2026-07-10T00:00:00Z

Customer Service Representative

Sunrise, FL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Bilingual SPANISH Customer Service Representative to join a team in Sunrise, Florida in a Long-term Contract role. This position supports day-to-day customer and office operations by handling inquiries, completing document-related tasks, and maintaining accurate records. The ideal candidate is comfortable working with administrative processes, communicates clearly in both English and Spanish, and uses sound judgment to resolve routine issues efficiently. Responsibilities:• Respond to inbound customer calls and provide timely, attentive assistance with questions, requests, and service-related concerns.• Perform clerical and administrative work such as preparing mailings, scanning files, faxing paperwork, and entering information into company records.• Review, complete, and update forms and supporting documents within designated systems while maintaining accuracy and organization.• Assist with order-related activities and ensure customer information is entered correctly and processed in a timely manner.• Make outbound calls when follow-up is needed to clarify details, provide updates, or support service completion.• Use computer applications, including spreadsheets and office tools, to track information and support daily workflow.• Apply critical thinking and good judgment to address routine problems and escalate more complex issues when appropriate.
2026-07-27T00:00:00Z

Customer Service Representative

Boca Raton, FL
remote
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are seeking a Customer Outreach & Network Coordinator to support our growing team by making outbound calls to healthcare providers and medical offices to help expand and maintain our professional network.This is an excellent opportunity for a detail-oriented, tech-savvy professional with strong communication skills and a customer service mindset.Responsibilities<ul><li>Conduct outbound calls to physician offices and healthcare providers to discuss network participation opportunities.</li><li>Build positive relationships with office staff and healthcare professionals.</li><li>Accurately document call activity and maintain records in company databases.</li><li>Research and verify provider information.</li><li>Assist with tracking outreach efforts and reporting activity.</li><li>Utilize Microsoft Office applications, including Excel, Word, and Adobe Acrobat, to manage and organize information.</li><li>Work closely with internal teams to support network growth initiatives.</li><li>Resolve questions and gather information in a professional and efficient manner.</li></ul> What We're Looking ForWe're seeking someone who is confident on the phone, enjoys building relationships, and is comfortable making a high volume of outbound calls. The ideal candidate is professional, resourceful, and motivated by helping organizations grow through effective outreach and communication.If you're looking for an opportunity to join a collaborative team and make an impact, we'd love to hear from you!
2026-07-31T00:00:00Z

Customer Service Representative

Boca Raton, FL
onsite
Permanent / Full Time
55000 - 70000 USD / Yearly
A growing manufacturer is seeking a Customer Service Representative to join its collaborative team. This is a fully in-office opportunity offering excellent benefits, a stable work environment, and the chance to support nationally recognized retail customers.Responsibilities:<ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Process customer orders, including EDI and manual orders.</li><li>Coordinate with internal teams to ensure timely order fulfillment and shipment updates.</li><li>Respond to customer inquiries regarding orders, shipments, product issues, and returns via phone and email.</li><li>Work closely with warehouse and demand planning teams to resolve order discrepancies and customer concerns.</li><li>Maintain accurate customer and order information within the ERP system.</li></ul>
2026-07-30T00:00:00Z

Customer Service Manager

Davie, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Position OverviewWe are seeking an experienced Customer Service Manager to lead client service operations, drive customer satisfaction, and develop high-performing service teams throughout South Florida. This role is responsible for improving service delivery, managing client relationships, resolving escalated issues, and implementing processes that enhance the overall customer experience.Key Responsibilities<ul><li>Lead and develop a customer service team, providing coaching, training, and performance management.</li><li>Ensure exceptional customer experiences through timely issue resolution and proactive communication.</li><li>Manage escalated customer concerns and implement solutions that strengthen client relationships.</li><li>Develop and monitor service KPIs, including response times, customer satisfaction, and resolution metrics.</li><li>Collaborate with sales, operations, and recruiting teams to ensure seamless service delivery.</li><li>Identify opportunities to improve customer service processes, workflows, and efficiencies.</li><li>Analyze customer feedback, trends, and service data to drive continuous improvement initiatives.</li><li>Build and maintain strong relationships with key stakeholders and clients.</li><li>Conduct regular team meetings, performance reviews, and training sessions.</li><li>Maintain accurate reporting, documentation, and CRM records.</li></ul>
2026-07-15T00:00:00Z

Client Services Specialist

Miami, FL
onsite
Temporary to Hire
18.05 - 19 USD / Hourly
We are looking for a Client Services Specialist to support individuals seeking legal assistance in Miami, Florida. This contract opportunity is ideal for someone who brings strong interpersonal skills, sound judgment, and a service-focused approach to client support within a services environment. In this role, you will guide applicants through the intake process, connect them with appropriate resources, and contribute to community-based outreach efforts while maintaining confidentiality. Responsibilities: • Conduct client interviews to gather relevant background information and assess service needs. • Evaluate applicants for program eligibility using established guidelines and accurate documentation practices. • Direct individuals to internal or external resources when services fall outside available support options. • Share general guidance and self-help materials with applicants to help them better understand available next steps. • Participate in community clinics and outreach events hosted by the organization. • Complete intake activities at off-site locations as assigned to expand access to services. • Record client interactions and case details accurately within the case management system. • Respond to client communications appropriately while safeguarding sensitive information.
2026-07-06T00:00:00Z

Call Center Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Bilingual Call Center Representative Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Call Center Representative. This position is responsible for assisting customers by phone, answering questions, resolving concerns, and providing accurate information in a fast-paced call center environment. Candidates must be fully bilingual in English and Spanish and comfortable assisting customers in both languages. Key Responsibilities<ul><li>Answer a high volume of inbound customer calls in both English and Spanish</li><li>Assist customers with questions regarding products, services, accounts, orders, billing, and company policies</li><li>Identify customer needs and provide accurate information and appropriate solutions</li><li>Research and resolve customer concerns while maintaining a calm and professional approach</li><li>Make outbound calls to follow up on customer requests or provide necessary updates</li><li>Document customer interactions, questions, and resolutions accurately within the company’s system</li><li>Update customer account information and process service requests as needed</li><li>Escalate complex or unresolved concerns to the appropriate department or supervisor</li><li>Coordinate with internal departments to ensure customer issues are resolved efficiently</li><li>Meet established expectations for call quality, response time, attendance, and customer satisfaction</li><li>Follow company procedures and protect confidential customer information</li><li>Assist with additional customer service and administrative duties as needed</li></ul>
2026-07-10T00:00:00Z

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is seeking a professional and dependable Bilingual Customer Service Representative to support a growing organization. The ideal candidate will have strong communication skills, a customer-focused attitude, and the ability to communicate fluently in both English and Spanish. Responsibilities<ul><li>Respond to customer questions by phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, orders, and company policies</li><li>Assist customers with account updates, order status, billing questions, and general concerns</li><li>Resolve customer issues in a professional and timely manner</li><li>Document customer interactions accurately in the company’s system</li><li>Escalate complex concerns to the appropriate department</li><li>Follow up with customers to ensure issues have been resolved</li><li>Maintain a high level of professionalism and customer service</li><li>Process data entry and general administrative tasks as needed</li><li>Work closely with internal teams to support customer needs</li></ul>
2026-07-17T00:00:00Z

Bilingual Spanish Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Bilingual Spanish Patient Service Representative to support front-end patient services and administrative operations in Miami, Florida. This Long-term Contract position focuses on delivering a welcoming experience while handling registration, scheduling, billing support, and insurance-related activities with accuracy and professionalism. The ideal candidate will be comfortable working with patients, providers, and program staff to keep appointments, records, and financial processes organized and up to date. Responsibilities:• Welcome patients and visitors professionally while providing service that reflects established patient support standards.• Complete patient intake and registration activities, ensuring records are accurate and sensitive information is handled with discretion.• Review financial information, collect applicable payments, and document transactions in accordance with organizational procedures.• Prepare and process billing for assigned providers, monitor outstanding items, and follow up on unresolved encounters or pending charges.• Coordinate with program managers and clinical staff regarding daily schedules, missed visits, and appointment changes.• Contact patients to confirm upcoming visits and assist with arranging new or return appointments as needed.• Maintain activity logs, operational statistics, and compliance-related reports to support accurate tracking and reporting.• Scan and upload documents into patient charts and perform general clerical tasks that keep records complete and accessible.• Support Medicaid and managed care processes, including coverage verification, eligibility review, enrollment support, and disenrollment actions.• Share information about available organizational and community-based services and assist with additional departmental projects as assigned by leadership.
2026-07-31T00:00:00Z