<p>Robert Half is seeking a Bilingual Customer Service Representative (English/Spanish) for a growing client in the manufacturing industry. This role is ideal for someone who enjoys helping customers, solving problems, and building strong relationships. The ideal candidate is professional, organized, and thrives in a fast-paced environment while delivering exceptional customer service in both English and Spanish.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide exceptional customer service via phone, email, and chat in both English and Spanish.</li><li>Respond to customer inquiries regarding products, pricing, order status, shipments, and account information.</li><li>Resolve customer concerns and complaints promptly while maintaining a positive customer experience.</li><li>Process customer requests, returns, credits, and account updates accurately.</li><li>Coordinate with internal departments, including sales, warehouse, and operations, to ensure timely resolution of customer issues.</li><li>Document customer interactions and maintain accurate records within the CRM system.</li><li>Follow up with customers to ensure issues have been resolved and expectations have been met.</li><li>Build and maintain strong relationships with customers by providing timely and professional support.</li><li>Perform additional administrative and customer support duties as assigned.</li></ul><p><br></p>
We are looking for a Client Services Specialist to support individuals seeking legal assistance in Miami, Florida. This contract opportunity is ideal for someone who brings strong interpersonal skills, sound judgment, and a service-focused approach to client support within a services environment. In this role, you will guide applicants through the intake process, connect them with appropriate resources, and contribute to community-based outreach efforts while maintaining confidentiality.<br><br>Responsibilities:<br>• Conduct client interviews to gather relevant background information and assess service needs.<br>• Evaluate applicants for program eligibility using established guidelines and accurate documentation practices.<br>• Direct individuals to internal or external resources when services fall outside available support options.<br>• Share general guidance and self-help materials with applicants to help them better understand available next steps.<br>• Participate in community clinics and outreach events hosted by the organization.<br>• Complete intake activities at off-site locations as assigned to expand access to services.<br>• Record client interactions and case details accurately within the case management system.<br>• Respond to client communications appropriately while safeguarding sensitive information.
<p>Robert Half is seeking a customer-focused and dependable Bilingual Customer Service Representative (English/Spanish) to support a growing organization in South Florida. This contract-to-hire opportunity is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while delivering exceptional service.</p><p><br></p><p>Responsibilities</p><ul><li>Provide outstanding customer service via phone, email, and in person in both English and Spanish.</li><li>Respond to customer inquiries regarding products, services, orders, and account information.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Process orders, returns, exchanges, and service requests accurately.</li><li>Maintain detailed and accurate customer records within company systems.</li><li>Communicate with internal departments to ensure timely resolution of customer issues.</li><li>Follow up with customers to ensure satisfaction and provide updates on outstanding requests.</li><li>Perform data entry and maintain documentation with a high level of accuracy.</li><li>Meet individual and team performance goals while maintaining quality service standards.</li><li>Assist with general administrative tasks as needed.</li></ul><p><br></p>
<p>Robert Half is seeking an Order Processing / Customer Support Representative for a client in the manufacturing industry. This position is ideal for someone who thrives in a fast-paced environment, has strong attention to detail, and enjoys providing exceptional customer service. The primary focus of this role is processing a high volume of customer orders while serving as the main point of contact for order status, shipments, pricing, and customer inquiries.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process a high volume of customer orders accurately and efficiently.</li><li>Enter customer orders received from customers and outside sales representatives.</li><li>Send order confirmations and acknowledgments.</li><li>Process purchase orders and export orders while maintaining accurate documentation.</li><li>Respond to customer inquiries regarding orders, pricing, shipments, product availability, and delivery status.</li><li>Coordinate with production, warehouse, shipping, and sales teams to ensure timely and accurate order fulfillment.</li><li>Process billing, credits, returns, and order modifications.</li><li>Maintain accurate customer records and order documentation.</li><li>Assist the sales team with customer requests and provide exceptional customer support.</li><li>Monitor inventory levels and coordinate with the warehouse to ensure product availability.</li><li>Track shipments and proactively communicate delivery updates to customers.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul><p><br></p>
<p>Robert Half is seeking a Bilingual Patient Services Representative to support a growing healthcare organization. This role serves as a critical liaison between patients, providers, and insurance carriers, helping ensure a seamless patient experience while supporting scheduling, insurance verification, referrals, and patient account management.</p><p><br></p><p>Key Responsibilities</p><ul><li>Coordinate patient scheduling and appointment management across multiple providers.</li><li>Verify insurance eligibility, benefits, and coverage requirements.</li><li>Process referrals and prior authorizations with insurance carriers and provider offices.</li><li>Educate patients on appointment requirements, insurance information, and financial responsibilities.</li><li>Maintain accurate patient records and documentation within EMR/EHR systems.</li><li>Collaborate with clinical and administrative teams to ensure continuity of care.</li><li>Resolve patient concerns and assist with complex scheduling and account-related inquiries.</li></ul><p><br></p>