<p>The <strong>Account Manager</strong> serves as the primary point of contact for customers and is responsible for managing and negotiating orders, overseeing procurement and sales activities, and supporting the company’s overall operational and commercial functions. This role combines customer relationship management with hands-on operational execution to ensure an exceptional client experience and smooth order fulfillment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Experience</strong></p><ul><li>Deliver high-quality service to existing and prospective customers.</li><li>Negotiate and assist customers with quotes, order status, and order changes.</li><li>Maintain accurate customer account and contact information.</li><li>Respond promptly to inquiries and ensure customer satisfaction throughout the process.</li></ul><p><strong>Operational</strong></p><ul><li>Process and prepare customer quotes in a timely manner.</li><li>Convert approved quotes into sales orders and complete all related processing tasks.</li><li>Track order shipments from factory to freight forwarder and update customers accordingly.</li><li>Communicate proactively with customers regarding order discrepancies, changes, or delays.</li><li>Coordinate with vendors to resolve shortages, overages, or shipping issues.</li><li>Prepare shipping documentation and support logistics coordination.</li><li>Generate invoices and ensure accurate order-to-invoice transitions.</li><li>Provide ongoing assistance and updates to customers as needed.</li></ul><p><br></p>
<p>We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist in Boca Raton, FL. In this role, you will play a critical role in delivering exceptional service to our customers. </p><p><br></p><p>Responsibilities:</p><p>• Engage with customers through various touch points and applications. </p><p>• Order placement –high volume multi-line and bulk ordering</p><p>• Research, validate and process claim requests,</p><p>• Act with an appropriate sense of urgency to resolve and satisfy customer needs and timelines.</p><p>• Serve the internal Sales team with customer needs and requests.</p><p>• Maintain client confidentiality and account security measures.</p><p>• Receive and accurately process all online requests for online account registrations.</p><p>• Communicate via email with customers.</p><p>• Communicate all Sales Leads with Sales in accordance with established criteria.</p><p><br></p>
<p>We are looking for a highly skilled and detail-oriented Senior Data Specialist to join our team in Weston, Florida. This is a long-term contract position where you will play a crucial role in supporting the production of Pre-Operative Plans for robotic-assisted surgeries. The ideal candidate will excel in accuracy, efficiency, and collaboration to meet individual and team production goals. If you are passionate about precision and quality in healthcare processes, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage cases using a proprietary case management system to ensure smooth workflow.</p><p>• Analyze CT scans for compliance with specific surgical protocols and standards.</p><p>• Utilize advanced software to segment CT scans and develop 3D anatomical bone models for robotic surgery.</p><p>• Design comprehensive pre-operative surgical plans for robotic-assisted hip and knee replacements.</p><p>• Conduct thorough reviews of CT segmentations and surgical plans to ensure accuracy in anatomical landmarks, implant sizes, and positioning.</p><p>• Upload finalized pre-plans to designated field personnel within required timelines.</p><p>• Maintain detailed documentation of all tasks and processes following established guidelines and methods.</p><p>• Adhere strictly to work instructions to produce consistent and high-quality results.</p><p>• Collaborate with team members to meet production targets and support department goals.</p><p>• Occasionally work overtime as needed to meet increased demand and deadlines.</p>
<p>We are looking for a dedicated Customer Service leader to play a pivotal role in ensuring outstanding customer experiences. In this position, you will oversee customer service operations, handle inquiries, and manage administrative tasks such as purchase order processing and financial transactions using QuickBooks. If you thrive in a dynamic environment and possess strong organizational skills, this is an excellent opportunity to lead a team and drive customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the customer service team to deliver exceptional service and meet performance goals.</p><p>• Handle customer inquiries with professionalism and provide timely resolutions to concerns.</p><p>• Input and update customer data accurately in the system.</p><p>• Process purchase orders efficiently and ensure all related documentation is complete.</p><p>• Utilize QuickBooks to manage invoicing, payments, and other financial tasks.</p><p>• Develop and implement customer service policies to enhance operational efficiency.</p><p>• Monitor key performance indicators and prepare detailed reports for management review.</p><p>• Identify opportunities for process improvements and recommend actionable solutions.</p><p>• Collaborate with other departments to ensure seamless communication and service delivery.</p>
<p>We are looking for a motivated and attentive Customer Service Representative to join our team on a contract basis. In this role, you will focus on outbound communications, assisting individuals with enrollment in healthcare programs and scheduling appointments. Candidates must have reliable internet access and be available to pick up and return equipment at the designated office.</p><p><br></p><p>Responsibilities:</p><p>• Conduct high-volume outbound calls to individuals, reaching up to 100 calls per day, to provide information about healthcare programs.</p><p>• Assist individuals in understanding their eligibility and guide them through the enrollment process.</p><p>• Schedule appointments for eligible participants and document all communications in the system.</p><p>• Leave detailed voicemail messages when unable to reach individuals and follow up as needed.</p><p>• Adhere to provided scripts while maintaining a thorough and empathetic approach during calls.</p><p>• Troubleshoot basic technical issues remotely or coordinate in-office visits for equipment support if necessary.</p><p>• Maintain accurate records of all interactions and updates in the database.</p><p>• Ensure compliance with company policies and procedures, including privacy and data security.</p><p>• Collaborate with team members to meet daily and weekly call targets.</p><p>• Provide excellent customer service to all participants, addressing inquiries and concerns effectively.</p>
<p>As a Collections Specialist, you will be responsible for managing and executing the collection of outstanding accounts receivable. This role is critical in maintaining healthy cash flow for the organization by communicating with clients to resolve payment issues, negotiating repayment plans, and updating financial records. You will collaborate with internal teams and use your problem-solving skills to promote timely and effective resolution of overdue accounts.</p><p>Key Responsibilities:</p><ul><li>Contact customers by phone, email, and written correspondence to collect outstanding invoices.</li><li>Research and resolve account discrepancies; document all collection activity.</li><li>Negotiate payment arrangements and follow up to ensure commitments are met.</li><li>Update and maintain accurate records in company systems related to accounts receivable.</li><li>Collaborate with billing, finance, and sales teams to resolve client inquiries and quality issues.</li><li>Generate regular reports on collection status and aging accounts.</li><li>Recommend accounts for escalation or outside collections when necessary.</li><li>Assist with month-end closing processes and audit requests as needed.</li><li>Adhere to all company and regulatory collection policies and procedures.</li><li>Maintain confidentiality and professionalism when handling sensitive financial information.</li></ul><p>If qualified, please share your resume with [email protected] or call 786.801.5830</p>
<p>Description</p><p>A Miami-based startup revolutionizing how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration — making them faster, easier, and stress-free through our marketplace of trusted couriers.</p><p><br></p><p>Located in the heart of <strong>Brickell, </strong> building a world-class team that blends technology, empathy, and efficiency to redefine the customer experience.</p><p><br></p><p>Role Overview</p><p>90% of customer interactions are managed by our AI platform. You’ll join a dedicated team of about 25 specialists who focus on high-impact human interactions — assisting customers through escalations, ensuring satisfaction, and identifying opportunities to improve the overall experience.</p><p><br></p><p>As a Customer Success Representative, you’ll act as the bridge between customers and our AI systems — providing guidance, empathy, and follow-through. You’ll handle outbound calls, ensure smooth application processes, and proactively support customers to help them complete their services successfully.</p><p>Requirements</p><p>Responsibilities</p><ul><li>Manage AI-assigned escalations and follow-ups, resolving customer needs quickly and compassionately.</li><li>Guide customers through government service applications (passports, visas, registrations, etc.).</li><li>Build trust and confidence through proactive communication and issue resolution.</li><li>Identify patterns or feedback to help improve AI workflows and user experience.</li><li>Collaborate with teammates and product teams to refine tools and processes.</li><li>Maintain accuracy, empathy, and professionalism on every call.</li></ul><p><br></p><p><br></p><p>Compensation & Benefits</p><p><strong>Salary: $40,000–$50,000 per year (based on experience)</strong></p><p>Parking pass provided</p><p>Complimentary breakfast and snacks</p><p> Growth opportunities within a high-performing startup</p><p> Aetna Health, Vision, and Dental Insurance</p><p><br></p><p><strong>QUALIFIED CANDIDATES APPLY AND REACH OUT TO 786-897-7903</strong></p>
<p>Robert Half is currently seeking a highly professional and personable Bilingual Spanish Receptionist for one of our reputable clients in the Miami area. This is an excellent opportunity for an individual who excels in a fast-paced environment, enjoys interacting with diverse groups of people, and is looking for long-term career growth.</p><p><br></p><p>Position Summary:</p><p> The Bilingual Receptionist will serve as the first point of contact for clients, visitors, and internal staff. This role requires exceptional communication skills in both English and Spanish, strong customer service abilities, and a polished, professional demeanor. The ideal candidate is detail-oriented, reliable, and capable of managing multiple tasks efficiently.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors in a friendly, professional manner</li><li>Answer and direct incoming calls using a multi-line phone system</li><li>Provide information to clients and visitors while maintaining confidentiality</li><li>Schedule appointments, manage calendars, and coordinate meeting rooms</li><li>Handle incoming and outgoing mail, packages, and correspondence</li><li>Maintain a clean and organized reception area</li><li>Assist with basic administrative tasks, including data entry and filing</li></ul>
We are looking for an experienced Accounts Receivable Specialist to join our team in Fort Lauderdale, Florida. This is a Contract-to-long-term position, offering an excellent opportunity for skill development and potential ongoing placement. The ideal candidate will excel in managing customer accounts, ensuring timely collections, and maintaining accurate financial records.<br><br>Responsibilities:<br>• Manage customer accounts by monitoring and minimizing past-due balances, ensuring timely payments.<br>• Prepare and analyze aging reports to identify overdue accounts and implement effective collection strategies.<br>• Handle cash applications, including payments made via cash, checks, and wire transfers.<br>• Utilize customer payment portals to process transactions efficiently.<br>• Generate and review 90- to 120-day past-due reports, working diligently to reduce outstanding balances.<br>• Collaborate with the Accounts Receivable team to meet collection goals and contribute to overall department success.<br>• Demonstrate clear communication and interpersonal skills when interacting with clients and team members.<br>• Utilize Excel for basic formulas, spreadsheet creation, and data analysis.<br>• Learn and operate accounting software systems as required for daily tasks.<br>• Address customer deductions and resolve discrepancies effectively.
We are looking for a dedicated Collector to join our team in Miami, Florida. This role focuses on processing customer payments and managing meter disconnections efficiently and safely while maintaining a customer-centric approach. As this is a long-term contract position, you will have the opportunity to develop in-depth expertise in field collection functions and contribute to a variety of operational tasks.<br><br>Responsibilities:<br>• Collect and process customer payments promptly and securely.<br>• Handle meter disconnections while ensuring safety and compliance.<br>• Negotiate payment plans with customers to address their needs effectively.<br>• Develop a comprehensive understanding of collection and field processes.<br>• Collaborate with team members to implement efficient procedures.<br>• Ensure adherence to company policies and regulatory standards during collections.<br>• Identify opportunities for process improvements and cost-saving measures.<br>• Provide exceptional customer service by addressing inquiries and resolving issues.<br>• Contribute to validation plans and ensure accurate documentation of transactions.<br>• Maintain professionalism and flexibility in interactions with customers.
<p>As an Accounts Receivable Specialist, you will be responsible for ensuring accurate and timely processing of receivables, maintaining up-to-date records, and supporting financial operations. You will work closely with internal teams and customers to resolve payment issues, process invoices, and contribute to a smooth cash flow process.</p><p>Key Responsibilities:</p><ul><li>Prepare, verify, and process invoices and payment transactions.</li><li>Monitor accounts for overdue payments and follow up with customers to ensure timely collections.</li><li>Reconcile customer accounts and resolve discrepancies.</li><li>Respond promptly to customer inquiries regarding invoices and payments.</li><li>Maintain accurate records of accounts receivable activity.</li><li>Collaborate with billing, sales, and finance teams on account issues.</li><li>Generate regular reports on receivables status and aging.</li><li>Assist with month-end closing and audit requests.</li><li>Recommend improvements to the accounts receivable process for optimal efficiencies.</li></ul><p>If you are qualified for this role, please feel free to call Victoria at 786.801.5830 or email [email protected]</p>
<p>The Order Fulfillment & Inventory Control Specialist will ensure accurate and timely processing of customer orders while maintaining optimal inventory levels. This role is critical to delivering a seamless experience for our clientele and supporting the operational backbone of our business.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process and fulfill customer orders with accuracy and efficiency.</li><li>Monitor inventory levels and perform regular stock audits.</li><li>Coordinate with warehouse and logistics teams to ensure timely shipments.</li><li>Maintain accurate records in inventory management systems.</li><li>Identify and resolve discrepancies in stock and order data.</li><li>Assist in forecasting inventory needs based on sales trends.</li><li>Ensure compliance with company standards for quality and presentation.</li></ul><p><br></p>
<p> As a Billing Specialist, you will play a key role in managing and executing billing processes to ensure all invoices are prepared accurately and on time. You will work with internal teams and external clients to resolve billing inquiries, maintain financial records, and support the reconciliation of accounts. This position requires excellent attention to detail, strong communication skills, and a thorough understanding of billing procedures.</p><p>Key Responsibilities:</p><ul><li>Prepare, review, and process client invoices in accordance with established policies and contract terms.</li><li>Resolve billing discrepancies and respond to client inquiries promptly and professionally.</li><li>Perform account reconciliations to ensure accuracy of data and timely payment collection.</li><li>Collaborate with internal departments including sales, finance, and account management to gather necessary documentation.</li><li>Maintain organized and up-to-date billing records and files.</li><li>Assist with month-end closing activities related to billing and receivables.</li><li>Monitor aging reports and follow up on outstanding invoices.</li><li>Support audit requests by providing documentation and explanations for billing entries.</li><li>Recommend and implement improvements to billing processes to increase efficiency and accuracy.</li></ul><p>If you hold these qualifications, please feel free to share your resume to [email protected] or call 786.801.5830</p>
<p><strong>Robert Half is seeking a Bilingual Spanish Receptionist to join one of our valued clients. This is a great opportunity for someone who enjoys working in a professional office environment, providing excellent customer service, and assisting with day-to-day administrative tasks.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors in a friendly and professional manner</li><li>Answer and route incoming calls in both English and Spanish</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Maintain front desk organization and ensure reception area is tidy</li><li>Provide administrative support such as filing, scanning, and data entry</li><li>Assist internal teams with scheduling, correspondence, and office coordination</li></ul><p><br></p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Miami, Florida. This role involves managing front-desk operations, providing excellent customer service, and supporting administrative tasks to ensure smooth office functioning. The ideal candidate will bring strong organizational skills and a friendly demeanor to create a welcoming environment for clients and visitors.<br><br>Responsibilities:<br>• Answer and direct incoming phone calls to the appropriate personnel, ensuring clear and precise communication.<br>• Welcome and assist visitors, clients, and customers upon arrival, creating a positive first impression.<br>• Coordinate and maintain conference room schedules, ensuring efficient use of meeting spaces.<br>• Organize and manage travel arrangements and calendars to support team operations.<br>• Handle supply orders and maintain inventory to ensure the office is well-equipped.<br>• Take accurate messages and relay them promptly to the relevant staff.<br>• Perform basic receptionist duties, including e-filing and maintaining records.<br>• Assist with administrative tasks as needed to support the team.<br>• Foster a detail-oriented and organized front desk environment.<br>• Uphold confidentiality and integrity in all interactions.
<p>We are looking for an experienced Asset Based Commercial Lending Manager to oversee client relationships and manage lending portfolios. This role requires a strong background in commercial lending and an ability to identify opportunities for growth while maintaining compliance with financial regulations. The ideal candidate will excel at building and sustaining relationships with clients and stakeholders, ensuring the highest level of service and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Manage and grow a portfolio of commercial lending accounts to meet organizational goals.</p><p>• Build and nurture long-term relationships with clients to understand their financial needs.</p><p>• Evaluate and approve loan applications, ensuring compliance with internal policies and external regulations.</p><p>• Conduct regular reviews of client accounts to assess financial performance and identify opportunities for additional lending.</p><p>• Collaborate with internal teams to streamline lending processes and enhance service delivery.</p><p>• Provide expert consultation to clients regarding loan products and financial strategies.</p><p>• Monitor industry trends to identify potential risks and opportunities for growth.</p><p>• Maintain thorough documentation and records of all lending activities.</p><p>• Ensure timely resolution of customer inquiries and concerns.</p><p>• Lead efforts to improve client satisfaction and retention rates.</p>
We are looking for a dedicated and bilingual Receptionist to join our team in Miami, Florida. In this role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and organized environment. This is a Contract to permanent position within a non-profit organization, offering an excellent opportunity to grow your career while contributing to meaningful work.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring a positive first impression.<br>• Answer and manage a multi-line phone system, directing calls efficiently.<br>• Respond to inbound calls and provide accurate information or route inquiries appropriately.<br>• Maintain a clean and organized front desk area.<br>• Handle basic administrative tasks such as scheduling and filing.<br>• Ensure communication is clear and effective in both English and Spanish.<br>• Monitor and manage office supplies inventory for the front desk.<br>• Collaborate with team members to support daily operations.
<p>We’re seeking a reliable and organized <strong>Office Clerk</strong> to join our team. This entry-level role is ideal for someone detail-oriented who enjoys keeping things running smoothly in a busy office environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform general clerical duties including filing, scanning, and data entry</li><li>Answer and direct phone calls and emails professionally</li><li>Maintain and organize office records and supplies</li><li>Assist with preparing and processing documents</li><li>Support other administrative staff as needed</li></ul>
<p>We are looking for a dedicated Accounts Receivable Specialist to join our team near Margate, Florida. In this role, you will play a vital part in ensuring accurate financial records and maintaining smooth billing processes. The ideal candidate will bring expertise in accounts receivable, a keen eye for detail, and a commitment to exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee accounts receivable operations, including invoicing, payment tracking, and reconciliation.</p><p>• Accurately prepare and process billing for projects, adhering to established timelines and guidelines.</p><p>• Manage lien release documentation and ensure compliance with project requirements.</p><p>• Communicate with clients and vendors to address billing inquiries and resolve payment issues.</p><p>• Answer incoming calls professionally, providing assistance and information as needed.</p><p>• Perform bookkeeping tasks such as data entry and maintaining organized financial records.</p><p>• Support month-end closing processes by preparing reports and ensuring accuracy.</p><p>• Utilize accounting software and tools to streamline financial operations and reporting.</p><p>• Collaborate with team members to maintain efficient workflows and meet deadlines.</p>
