Add your latest resume to match with open positions.

8 results for Customer Experience Specialist in Miami, FL

Client Services Specialist

Miami, FL
onsite
Temporary to Hire
18.05 - 19 USD / Hourly
We are looking for a Client Services Specialist to support individuals seeking legal assistance in Miami, Florida. This contract opportunity is ideal for someone who brings strong interpersonal skills, sound judgment, and a service-focused approach to client support within a services environment. In this role, you will guide applicants through the intake process, connect them with appropriate resources, and contribute to community-based outreach efforts while maintaining confidentiality. Responsibilities: • Conduct client interviews to gather relevant background information and assess service needs. • Evaluate applicants for program eligibility using established guidelines and accurate documentation practices. • Direct individuals to internal or external resources when services fall outside available support options. • Share general guidance and self-help materials with applicants to help them better understand available next steps. • Participate in community clinics and outreach events hosted by the organization. • Complete intake activities at off-site locations as assigned to expand access to services. • Record client interactions and case details accurately within the case management system. • Respond to client communications appropriately while safeguarding sensitive information.
2026-07-06T00:00:00Z

Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Customer Service Representative. This position is ideal for someone who enjoys helping others, resolving concerns, and delivering a positive customer experience in a fast-paced environment. Candidates must be fully bilingual in English and Spanish and comfortable communicating with customers by phone, email, and other support channels. Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels in both English and Spanish</li><li>Provide accurate information regarding products, services, orders, accounts, policies, and procedures</li><li>Assist customers with placing orders, processing requests, updating account information, and resolving service-related concerns</li><li>Investigate customer issues and provide timely, professional solutions</li><li>Document customer interactions and maintain accurate information within the company’s customer relationship management or internal systems</li><li>Escalate complex concerns to the appropriate department or supervisor when necessary</li><li>Follow up with customers to confirm that questions or concerns have been resolved</li><li>Coordinate with internal teams, including sales, operations, billing, and logistics, to address customer needs</li><li>Maintain a professional, courteous, and empathetic approach during all customer interactions</li><li>Meet established service expectations, response-time goals, and quality standards</li><li>Assist with additional administrative and customer support duties as needed</li></ul>
2026-07-10T00:00:00Z

Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is seeking a Bilingual Customer Service Representative (English/Spanish) for a growing client in the manufacturing industry. This role is ideal for someone who enjoys helping customers, solving problems, and building strong relationships. The ideal candidate is professional, organized, and thrives in a fast-paced environment while delivering exceptional customer service in both English and Spanish. Key Responsibilities<ul><li>Provide exceptional customer service via phone, email, and chat in both English and Spanish.</li><li>Respond to customer inquiries regarding products, pricing, order status, shipments, and account information.</li><li>Resolve customer concerns and complaints promptly while maintaining a positive customer experience.</li><li>Process customer requests, returns, credits, and account updates accurately.</li><li>Coordinate with internal departments, including sales, warehouse, and operations, to ensure timely resolution of customer issues.</li><li>Document customer interactions and maintain accurate records within the CRM system.</li><li>Follow up with customers to ensure issues have been resolved and expectations have been met.</li><li>Build and maintain strong relationships with customers by providing timely and professional support.</li><li>Perform additional administrative and customer support duties as assigned.</li></ul>
2026-06-30T00:00:00Z

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is seeking a customer-focused and dependable Bilingual Customer Service Representative (English/Spanish) to support a growing organization in South Florida. This contract-to-hire opportunity is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while delivering exceptional service. Responsibilities<ul><li>Provide outstanding customer service via phone, email, and in person in both English and Spanish.</li><li>Respond to customer inquiries regarding products, services, orders, and account information.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Process orders, returns, exchanges, and service requests accurately.</li><li>Maintain detailed and accurate customer records within company systems.</li><li>Communicate with internal departments to ensure timely resolution of customer issues.</li><li>Follow up with customers to ensure satisfaction and provide updates on outstanding requests.</li><li>Perform data entry and maintain documentation with a high level of accuracy.</li><li>Meet individual and team performance goals while maintaining quality service standards.</li><li>Assist with general administrative tasks as needed.</li></ul>
2026-06-26T00:00:00Z

Call Center Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Bilingual Call Center Representative Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Call Center Representative. This position is responsible for assisting customers by phone, answering questions, resolving concerns, and providing accurate information in a fast-paced call center environment. Candidates must be fully bilingual in English and Spanish and comfortable assisting customers in both languages. Key Responsibilities<ul><li>Answer a high volume of inbound customer calls in both English and Spanish</li><li>Assist customers with questions regarding products, services, accounts, orders, billing, and company policies</li><li>Identify customer needs and provide accurate information and appropriate solutions</li><li>Research and resolve customer concerns while maintaining a calm and professional approach</li><li>Make outbound calls to follow up on customer requests or provide necessary updates</li><li>Document customer interactions, questions, and resolutions accurately within the company’s system</li><li>Update customer account information and process service requests as needed</li><li>Escalate complex or unresolved concerns to the appropriate department or supervisor</li><li>Coordinate with internal departments to ensure customer issues are resolved efficiently</li><li>Meet established expectations for call quality, response time, attendance, and customer satisfaction</li><li>Follow company procedures and protect confidential customer information</li><li>Assist with additional customer service and administrative duties as needed</li></ul>
2026-07-10T00:00:00Z

Order Processing / Customer Support Representative

Miami, FL
onsite
Temporary / Contract
21 - 25 USD / Hourly
Robert Half is seeking an Order Processing / Customer Support Representative for a client in the manufacturing industry. This position is ideal for someone who thrives in a fast-paced environment, has strong attention to detail, and enjoys providing exceptional customer service. The primary focus of this role is processing a high volume of customer orders while serving as the main point of contact for order status, shipments, pricing, and customer inquiries. Key Responsibilities<ul><li>Process a high volume of customer orders accurately and efficiently.</li><li>Enter customer orders received from customers and outside sales representatives.</li><li>Send order confirmations and acknowledgments.</li><li>Process purchase orders and export orders while maintaining accurate documentation.</li><li>Respond to customer inquiries regarding orders, pricing, shipments, product availability, and delivery status.</li><li>Coordinate with production, warehouse, shipping, and sales teams to ensure timely and accurate order fulfillment.</li><li>Process billing, credits, returns, and order modifications.</li><li>Maintain accurate customer records and order documentation.</li><li>Assist the sales team with customer requests and provide exceptional customer support.</li><li>Monitor inventory levels and coordinate with the warehouse to ensure product availability.</li><li>Track shipments and proactively communicate delivery updates to customers.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul>
2026-07-10T00:00:00Z

IT Support Specialist

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Support SpecialistWe are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.Responsibilities<ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul>
2026-07-01T00:00:00Z

Digital Marketing Specialist

Miami, FL
onsite
Permanent / Full Time
58000 - 65000 USD / Yearly
We are a self-owned, self-managed, mid-sized property management company in Coral Gables seeking a Digital Media Analyst to join our Corporate Marketing Team. This is an excellent opportunity for an early-career professional who is passionate about data, digital marketing, and real estate. You’ll work closely with Marketing Strategy and Social Media to help analyze performance, optimize campaigns, and drive smarter marketing decisions across our communities. THIS IS A FULLY ONSITE ROLE IN CORAL GABLES. Responsibilities:• Develop and manage digital marketing initiatives across search, email, and social platforms to increase engagement and support business goals.• Monitor campaign performance through analytics tools, interpret key metrics, and recommend adjustments that improve reach, conversions, and return on investment.• Create persuasive ad and promotional content tailored to target audiences while maintaining brand consistency across channels.• Oversee paid search efforts using Google Ads and related advertising tools, including budget tracking, optimization, and audience targeting.• Coordinate email marketing activities, from campaign setup through reporting, to strengthen customer communication and nurture prospects.• Support the company’s social media presence by planning content, scheduling posts, and evaluating engagement trends. Interested and qualified candidate should apply and reach out to Stefanie Furniss 786-897-7903
2026-06-24T00:00:00Z