<p>We are seeking a dependable and customer-focused Customer Service Representative to provide high-quality support in a fast-paced environment. This role is ideal for someone who is professional, detail-oriented, and committed to delivering excellent customer experiences.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Respond to customer inquiries via phone, email, and in person in a timely and professional manner</li><li> Resolve customer concerns, issues, and complaints with accuracy and care</li><li> Document customer interactions and update records accurately</li><li> Process orders, requests, and service-related documentation</li><li> Collaborate with internal teams to ensure customer satisfaction</li><li> Perform data entry and other administrative tasks as needed</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Miami, Florida. In this dynamic role, you will handle customer inquiries, resolve issues, and ensure satisfaction through effective communication and problem-solving. This is a Contract to permanent position, offering an excellent opportunity to develop your skills in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.</p><p>• Communicate effectively with clients in both English and Spanish to provide accurate information and solutions.</p><p>• Manage multiple tasks efficiently, including answering inbound and outbound calls and processing orders.</p><p>• Utilize your knowledge of P& C insurance to assist customers and resolve related issues effectively.</p><p>• Maintain detailed and accurate records of customer interactions and transactions.</p><p>• Collaborate with team members to identify and implement best practices for customer service.</p><p>• Monitor and follow up on customer inquiries to ensure timely resolution.</p><p>• Handle escalated issues by providing well-thought-out solutions and maintaining composure under pressure.</p><p>• Support call center operations by meeting individual and team performance goals.</p><p>• Continuously seek opportunities to improve processes and customer satisfaction.</p><p><br></p><p>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072 </p>
<p><strong>Accounts Receivable / Collections Specialist</strong></p><p>We are seeking an experienced <strong>Accounts Receivable / Collections Specialist</strong> to support the finance team by managing customer accounts, ensuring timely payments, and maintaining accurate receivable records. This role requires strong communication skills, attention to detail, and the ability to work effectively with internal teams and external customers.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage accounts receivable and monitor customer balances</li><li>Contact customers regarding outstanding invoices and past-due payments</li><li>Resolve billing issues, disputes, and payment discrepancies</li><li>Apply payments accurately and post cash receipts</li><li>Reconcile customer accounts and prepare aging reports</li><li>Follow up on collection efforts while maintaining positive customer relationships</li><li>Work closely with sales and accounting teams to resolve account issues</li><li>Assist with month-end close and reporting as needed</li></ul><p><br></p>
We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Delray Beach, Florida. In this Contract to permanent position, you will be responsible for maintaining effective communication with Department of Motor Vehicles (DMVs) and ensuring the accurate processing of documentation and accounts. This role requires adaptability, efficiency, and a proactive approach to problem-solving in a fast-paced work environment.<br><br>Responsibilities:<br>• Maintain consistent communication with DMV offices to obtain updates on document submissions and resolve inquiries.<br>• Ensure all accounts are accurately documented with clear status notes to provide transparency and understanding.<br>• Schedule and execute follow-ups to facilitate timely resolution of outstanding accounts.<br>• Assist in correcting titles and registrations by gathering necessary information and addressing DMV requirements.<br>• Provide detailed breakdowns of title and registration fees as needed.<br>• Train new team members, sharing knowledge to ensure smooth onboarding and integration into the department.<br>• Collaborate with internal and external stakeholders to support team goals and achieve account resolutions.<br>• Monitor reports and requests to ensure tasks are completed accurately and efficiently.
<p>We are looking for a Customer Service Representative to join our team on a contract basis.. In this role, you will be responsible for conducting outbound calls, assisting individuals to determine eligibility for specific programs, and scheduling appointments. </p><p><br></p><p>Responsibilities:</p><p>• Make a high volume of outbound calls daily to connect with individuals and provide program information.</p><p>• Assist callers in determining eligibility for specific programs and guide them through the application process.</p><p>• Schedule appointments for individuals who meet the program requirements and ensure all necessary documentation is completed.</p><p>• Leave detailed voicemail messages when unable to reach individuals and document all interactions accurately.</p><p>• Follow scripts and guidelines to ensure consistent and attentive communication.</p><p>• Maintain a distraction-free work environment suitable for remote work and video conferencing.</p><p>• Troubleshoot minor technical issues independently and escalate larger equipment concerns to the office as needed.</p><p>• Track and manage call outcomes using designated systems and software.</p><p>• Collaborate with team members to meet project goals and deadlines.</p>
<p>We are looking for a dedicated Senior Customer Service Representative to join our team in Weston, Florida. This long-term contract position offers the opportunity to provide exceptional support and service while contributing to the success of our operational processes. The ideal candidate will bring strong communication skills, attention to detail, and a proactive approach to customer interactions.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Representative is a highly proficient, quality-focused contributor responsible for producing accurate and consistent Pre-Operative Plans. This role is fully onsite and centers around individual production to meet team and departmental output targets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create surgical case files using a proprietary case management system.</li><li>Review CT scans for conformity with Mako Surgical protocol.</li><li>Segment CT scans using specialized software to produce 3D anatomical bone models for robotic surgery.</li><li>Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Replacement using digital bone models.</li><li>Review CT segmentations and surgical plans for accuracy, including anatomical landmark selection, implant sizing, and positioning.</li><li>Upload completed pre-plans to field-based personnel.</li><li>Document all activities according to prescribed methods and procedures.</li><li>Follow work instructions with precision to deliver consistent, high-quality output.</li></ul>
<p>We are seeking a professional and organized Front Desk Coordinator to manage daily front office operations in a fast-paced environment. This role is ideal for someone who is detail-oriented, customer-focused, and enjoys ensuring smooth office workflows.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Greet and assist visitors, clients, and staff in a professional manner</li><li> Answer, screen, and route incoming phone calls</li><li> Manage appointment scheduling and front desk calendars</li><li> Handle incoming and outgoing correspondence and packages</li><li> Maintain a welcoming and organized reception area</li><li> Assist with administrative tasks and support internal teams as needed</li></ul>
We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. This Contract to permanent position requires a detail-oriented individual who can effectively manage collections activities and maintain strong relationships with clients. The ideal candidate will bring expertise in business-to-business collections and a proactive approach to resolving payment issues while contributing to overall team success.<br><br>Responsibilities:<br>• Manage collection efforts for accounts in the assigned portfolio, ensuring timely payments to meet monthly and yearly collection goals.<br>• Document and log all collection calls and activities to facilitate efficient follow-up and coordination with other accounts receivable personnel.<br>• Provide accurate updates on aging reports to support weekly and month-end reporting processes.<br>• Communicate weekly credit hold updates to the Accounts Receivable Manager, ensuring customers are removed from credit hold as appropriate.<br>• Identify problematic accounts and escalate them to the Accounts Receivable Manager for potential involvement of external collection agencies, keeping the sales team informed as necessary.<br>• Reconcile and review accounts for potential write-offs or placement with third-party collection agencies.<br>• Respond promptly to customer emails and address inquiries in a courteous manner.<br>• Process internal and external requests submitted through ticketing systems.<br>• Handle mid-size accounts and top-tier customer accounts with diligence and integrity.<br>• Perform other related duties as assigned to support the accounts receivable function.
We are looking for an organized and detail-oriented Order Processing Specialist to join our team on a contract basis in Miramar, Florida. In this role, you will play a key part in managing order-related tasks, supporting the sales and accounting teams, and ensuring smooth operations. This position offers an excellent opportunity to contribute to a growing company.<br><br>Responsibilities:<br>• Upload invoices to customer portals and ensure accurate data entry.<br>• Record and process sales orders with attention to detail.<br>• Enter quotes into the system and send them to customers as needed.<br>• Provide administrative support to the sales team to streamline workflows.<br>• Collaborate with the accounting team to enter invoices and manage credits and debits.<br>• Handle product shipping processes efficiently and accurately.<br>• Maintain organized records and ensure all documentation is up-to-date.<br>• Communicate effectively with team members to address order-related inquiries.
We are looking for an experienced Legal Billing specialist to join our team in Coconut Grove, Florida. This contract-to-permanent position offers an exciting opportunity to manage and oversee billing operations within a dynamic legal setting. The ideal candidate will bring expertise in legal billing practices, proficiency in Clio software, and a proven ability to lead and supervise teams effectively.<br><br>Responsibilities:<br>• Oversee and manage the complete billing process using Clio software to ensure accuracy and timeliness.<br>• Prepare, review, and issue client invoices while addressing any discrepancies or inquiries.<br>• Monitor accounts receivable and follow up on overdue payments to maintain cash flow.<br>• Collaborate with attorneys and legal staff to ensure proper time entry and expense tracking.<br>• Maintain detailed and accurate records of billing transactions and client accounts.<br>• Analyze billing reports to identify opportunities for process improvements and efficiency.<br>• Provide training and guidance to staff on Clio software and billing best practices.<br>• Ensure compliance with legal billing standards and relevant regulations.<br>• Assist in optimizing billing workflows and implementing best practices.<br>• Supervise and lead the billing team, ensuring accountability and streamlined operations.
<p>We are seeking a reliable and detail-oriented Part-Time Temporary Office Administrator to support front desk and administrative operations for a luxury real estate firm in Brickell. This role is ideal for someone who enjoys being the first point of contact and helping maintain smooth day-to-day office operations.</p><p><br></p><p><u>Responsibilities:</u></p><ul><li>Welcome and greet guests, clients, and real estate agents in a professional manner</li><li>Answer incoming phone calls and accurately distribute phone messages</li><li>Ensure the office operates in an organized and efficient manner</li><li>Order and maintain office supplies</li><li>Track office traffic by maintaining an office log</li><li>Log and record checks received</li><li>Handle incoming and outgoing mail and distribute accordingly</li></ul><p><br></p>
We are looking for an experienced Tax Accountant to join our team in Pompano Beach, Florida. In this role, you will provide expert tax guidance and accounting services to a variety of clients, including individuals, corporations, and partnerships. This position requires strong knowledge of public accounting and a dedication to delivering accurate and timely tax solutions.<br><br>Responsibilities:<br>• Prepare and review tax returns for individuals, corporations, and partnerships, ensuring compliance with local, state, and federal regulations.<br>• Analyze financial statements and accounting records to identify tax-saving opportunities and minimize liabilities.<br>• Provide expert tax advice and guidance to clients, helping them navigate complex tax situations.<br>• Stay up-to-date with changes in tax laws and regulations, implementing necessary adjustments to client accounts.<br>• Collaborate with clients to develop effective tax strategies tailored to their unique financial situations.<br>• Conduct thorough audits of client accounts to ensure accuracy and compliance.<br>• Assist clients with tax planning, including projections and year-end strategies.<br>• Communicate effectively with clients to address inquiries and resolve tax-related issues.<br>• Support internal teams by sharing insights and expertise in public accounting.<br>• Maintain organized and accurate records for auditing and reporting purposes.
We are looking for a detail-oriented and personable Receptionist to join our team on a long-term contract basis. This role is based in Miami Gardens, Florida, and involves serving as the first point of contact for students, staff, faculty, and visitors. The ideal candidate will have exceptional communication skills, strong organizational abilities, and the capacity to manage a fast-paced environment effectively.<br><br>Responsibilities:<br>• Handle a high volume of incoming calls with courtesy and efficiency.<br>• Accurately transfer calls to appropriate departments and staff members.<br>• Maintain detailed records of call activity, including inquiries and transfers.<br>• Provide a welcoming and helpful experience for students, faculty, staff, and visitors.<br>• Offer clear and precise information about university programs and services.<br>• Assist with general office tasks such as filing, data entry, and appointment scheduling.<br>• Manage the distribution of mail and internal communications.<br>• Communicate effectively in both English and Spanish to support a diverse campus community.
