<p>We are seeking a highly organized and detail-oriented Document Processor to join our team. The Document Processor will be responsible for accurately preparing, reviewing, and organizing documents to ensure they meet company and regulatory standards. This role requires strong attention to detail, efficient problem-solving skills, and the ability to work both independently and as part of a collaborative team.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p><strong>Document Preparation and Review</strong>:</p><ul><li>Process and format documents according to company guidelines and procedures.</li><li>Review documents for accuracy, completeness, and compliance with policies and regulations.</li><li>Identify and correct errors, inconsistencies, or missing information in documents.</li></ul><p><strong>Electronic and Physical Records Management</strong>:</p><ul><li>Digitize and organize physical documents in centralized electronic document systems.</li><li>Maintain proper classification and labeling of documents for easy retrieval.</li><li>Ensure security and confidentiality of sensitive information in alignment with company policies.</li></ul><p><strong>Workflow Coordination</strong>:</p><ul><li>Collaborate with teams to prioritize document processing tasks and meet deadlines.</li><li>Track document statuses and provide updates to managers or relevant personnel as needed.</li><li>Communicate effectively to resolve delays, discrepancies, or issues during document processing.</li></ul><p><strong>Compliance and Quality Assurance</strong>:</p><ul><li>Ensure processed documents adhere to industry regulations and company standards.</li><li>Conduct audits and checks to maintain the integrity of document files.</li><li>Report any compliance risks or concerns to the appropriate department.</li></ul><p><strong>Administrative Support</strong>:</p><ul><li>Prepare reports and summaries related to document workflows and processing metrics.</li><li>Support special projects, such as organizational audits or system upgrades, as required.</li></ul>
<p>We are looking for a dedicated and healthcare bilingual Customer Service Representative to join our team on a long-term contract basis. In this role, you will assist with customer calls, including a significant portion of Spanish-speaking inquiries, ensuring high-quality service and satisfaction. This is a remote position, offering flexibility to work from home in Central, Mountain, or Pacific Time Zones.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by handling inquiries and resolving issues with professionalism and care.</p><p>• Manage and document customer interactions using established procedures and systems.</p><p>• Schedule appointments and coordinate with internal teams to meet client needs.</p><p>• Ensure accuracy and quality in data entry and paperwork, adhering to company policies.</p><p>• Maintain a strong understanding of medical coverage, benefit functions, and claim administration processes.</p><p>• Communicate effectively in both English and Spanish to assist a diverse customer base.</p><p>• Meet department performance goals related to satisfaction, accuracy, and attendance.</p><p>• Participate in training programs to stay updated on company procedures and policies.</p><p>• Handle sensitive and complex customer information with discretion and confidentiality.</p><p>• Provide support during occasional overtime or holiday shifts as required by business needs.</p>
<p>We are offering a contract employment opportunity in the industry of legal services in Coral Gables, Florida, for the role of Legal Case Manager. The selected candidate will be required to oversee personal injury cases, ensure proper documentation, and maintain efficient communication with insurance companies. This role is crucial in the management of personal injury claims, requiring a keen eye for detail and effective database management.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Initiate new claims by contacting insurance companies and ensuring all details are accurately logged into the case management system.</p><p>• Request and maintain all necessary documentation such as accident reports to support the claim.</p><p>• Conduct thorough reviews of case files, ensuring all custom fields are completed, and necessary documents are uploaded as information is received.</p><p>• Work collaboratively with other case managers, providing them with timely updates when a claim is opened and the accident report is available.</p><p>• Maintain comprehensive records of all interactions and documents shared with insured clients and insurance companies.</p><p>• Ensure that all case file information is systematically logged and ready for the next stage of the claims process.</p><p>• Monitor customer accounts and take appropriate action when necessary.</p><p>• Utilize personal injury law knowledge in the management and resolution of cases.</p><p>• Apply data entry skills to ensure accurate and efficient processing of customer applications.</p><p>• Use effective communication skills to resolve customer inquiries.</p>
<p>Hybrid Monday and Friday work remotely </p><p><br></p><p>Responsibilities:</p><p>• Manage customer accounts by addressing inquiries, resolving complaints, and ensuring high-quality service.</p><p>• Handle escalated issues, including executive-level complaints and matters raised by media or legal representatives.</p><p>• Collaborate with vendor partners and internal teams to resolve customer concerns effectively.</p><p>• Process claims, invoices, and enrollment requests with accuracy and efficiency.</p><p>• Ensure consistent and timely billing and fulfillment for customers.</p><p>• Support onboarding processes and validate account information to maintain accuracy.</p><p>• Address issues escalated to regulatory bodies such as the Public Service Commission with professionalism.</p><p>• Maintain strong communication with suppliers and business units to ensure smooth operations.</p><p>• Follow established procedures and guidelines to meet organizational standards.</p><p>• Provide exceptional customer support under direct supervision while adhering to company policies.</p>
We are seeking a detail-oriented and organized Grant Billing Specialist to manage the financial aspects of grants, ensuring compliance with funding requirements and timely, accurate billing. This role plays a key part in supporting our organization’s mission by maintaining transparency and accountability in grant-related financial processes. Responsibilities: Prepare and submit grant billing and reimbursement requests in accordance with funding agency requirements. Monitor expenditures and ensure costs are allocated appropriately to grants. Reconcile grant accounts and resolve discrepancies in a timely manner. Maintain accurate financial records and documentation for all grant-related activities. Work closely with program managers and finance staff to ensure compliance with grant budgets. Prepare financial reports for internal use and external agencies. Track grant receivables and follow up on outstanding payments. Assist with audits and provide necessary documentation.
