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12 results for Customer Service in Memphis, TN

Account Manager

Collierville, TN
onsite
Temporary to Hire
21.00 - 24.00 USD / Hourly
We are looking for an Account Manager to join our team in Tennessee in a contract capacity with the potential for a permanent role. This position supports key customer accounts by overseeing order activity, responding to product and pricing inquiries, and helping ensure a smooth experience from order placement through delivery. The ideal candidate brings strong coordination skills, a customer-focused mindset, and the ability to work across sales, customer service, and operations to resolve issues and maintain accurate account documentation. Responsibilities: • Manage customer purchase orders from entry through completion, ensuring details are accurate and processed in a timely manner. • Respond to client questions regarding pricing, inventory status, and comparable product alternatives to support purchasing decisions. • Identify opportunities to expand account value by recommending additional products that align with customer needs. • Monitor open orders, backordered items, and urgent shipments, providing timely updates and status reports to customers and internal teams. • Prepare and distribute order, shipment, billing, and related account reports as requested. • Serve as a primary point of contact for assigned clients, coordinating with internal departments to deliver responsive service and maintain strong business relationships. • Maintain organized records for customer agreements, account documents, and contract-related information. • Support electronic data interchange activities by reviewing transactions, resolving discrepancies, and helping maintain accurate order flow. • Partner with customer contacts and warehouse personnel to coordinate shipping timelines, order changes, returns, and special handling requests. • Address service or operational issues quickly and assist with additional sales support and customer service tasks as needed.
2026-07-30T15:04:10Z

Desktop Support

Memphis, TN
onsite
Temporary / Contract
30.00 - 35.00 USD / Hourly
Schedule Requirements: • Must be available to work 3rd Shift weekends (Friday, Saturday, and Sunday) • Position is 100% onsite in Memphis, TN • Candidates must currently reside within the greater Memphis metropolitan area • Relocation assistance is not available • Must be authorized to work in the United States without current or future must be eligible to work in the U.S. • Third-party candidates, C2C arrangements, and subcontractors will not be considered We are seeking a Production Support Engineer/Desktop Support Analyst to provide hands-on technical support for a 24/7 manufacturing and distribution environment. This role is responsible for supporting end users, workstation hardware, mobile computing devices, printing systems, and core infrastructure while ensuring minimal disruption to business operations during weekend and overnight hours. The Production Support Engineer will diagnose and resolve issues involving desktop systems, laptops, Office 365, Active Directory, network connectivity, Zebra printers, RF scan guns, and other operational technologies critical to warehouse and production functions. The individual will work closely with IT and business teams to support incident resolution, system performance, user access management, device deployment, and ongoing operational support. This position requires strong troubleshooting skills, a customer-focused mindset, and the ability to work independently in a fast-paced production environment. Schedule Requirements: • Must be available to work 3rd Shift weekends (Friday, Saturday, and Sunday) • Position is 100% onsite in Memphis, TN • Candidates must currently reside within the greater Memphis metropolitan area • Relocation assistance is not available • Must be authorized to work in the United States without current or future must be eligible to work in the U.S. • Third-party candidates, C2C arrangements, and subcontractors will not be considered
2026-07-27T18:58:50Z

Payroll Clerk

Collierville, TN
onsite
Temporary / Contract
20.00 - 20.00 USD / Hourly
Responsibilities: Answer 50–60 inbound payroll-related calls daily from employees.Assist with questions regarding paychecks, direct deposit, taxes, deductions, timekeeping, and payroll policies.Research and resolve payroll issues or route complex inquiries to the appropriate team.Document interactions accurately in internal systems.Navigate multiple software applications while assisting callers.Provide exceptional customer service while maintaining confidentiality. Qualifications: Previous call center/customer service experience is required.Tech-savvy and comfortable learning and navigating multiple computer systems simultaneously.Strong communication and problem-solving skills.Ability to multitask in a fast-paced, high-volume call environment.Basic knowledge of Microsoft Office and general computer proficiency.Payroll experience is a plus but not required. This is a great opportunity for someone who enjoys helping others, is highly organized, thrives in a fast-paced environment, and is comfortable using technology to provide an exceptional customer experience.
2026-07-22T21:04:07Z

Dispatcher

Memphis, TN
onsite
Temporary to Hire
15.50 - 15.50 USD / Hourly
We are looking for a dependable Dispatcher to support Campus Safety operations in Memphis, Tennessee. This contract opportunity offers a path to a permanent role and is ideal for someone who can remain calm under pressure, communicate clearly, and manage multiple priorities in a fast-paced environment. The role supports daily dispatch activities, parking administration, recordkeeping, and frontline coordination for routine and emergency situations. Candidates should be prepared to work scheduled shifts reliably and provide essential coverage when campus operations require it. Responsibilities: • Coordinate emergency, urgent, and routine response activity by receiving calls and relaying accurate information through 911 systems, radio communication, and computer-aided dispatch tools. • Oversee campus parking administration by issuing decals, updating vehicle and permit records, and handling parking-related documentation and appeals. • Prepare and maintain operational logs, reports, dispatch records, and other required documentation while safeguarding sensitive information. • Monitor alarms, incoming calls, and office activity continuously to identify unusual conditions and respond appropriately. • Support the upkeep and organization of departmental equipment and supplies to help ensure readiness for daily operations. • Work closely with student workers and others on campus to support efficient communication and coordinated safety services. • Participate in assigned training, workshops, and career development activities, including required annual Campus Security Authority instruction. • Maintain dependable attendance and report to work as scheduled, including during inclement weather or campus closures when essential personnel coverage is required. • Perform additional campus safety support duties as needed to meet departmental and operational priorities.
2026-07-28T20:28:45Z

Office Manager - Bookkeeper

Memphis, TN
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are working with a well-known client who is looking for an organized and service-minded Office Manager - Bookkeeper to support daily financial and administrative operations for a residential design and construction firm. This position is ideal for someone who can balance accounting duties with office coordination while maintaining a thoughtful and attentive experience for clients. The role offers the opportunity to work closely with leadership in a small, high-touch environment where accuracy, responsiveness, and adaptability are essential. Responsibilities:• Prepare customer invoices, record incoming and outgoing financial activity, and maintain accurate bookkeeping records across projects and office operations.• Manage accounts payable by reviewing vendor bills, entering payment details, and keeping weekly invoice processing on schedule.• Support accounts receivable functions by tracking outstanding balances, monitoring aging accounts, and helping keep collections organized.• Process project-related agreements and update job costing records to ensure expenses are properly assigned and documented.• Reconcile bank activity and financial records regularly to maintain clean and reliable accounting data.• Use QuickBooks and Excel extensively to organize information, build spreadsheets, and support day-to-day reporting needs.• Serve as a key point of contact for office and client communication, responding effectively and helping resolve concerns with tact and care.• Assist with a variety of operational and administrative tasks in a small team environment, shifting priorities effectively as business needs change.
2026-07-09T16:04:37Z

Administrative Associate 1

Memphis, TN
remote
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for an organized Administrative Associate 1 to support daily office operations in Memphis, Tennessee. This Long-term Contract position is ideal for someone who can balance clerical work, document preparation, and communication support while maintaining accuracy and confidentiality. The person in this role will help keep administrative processes running smoothly by managing records, responding to routine inquiries, and preparing business documents for internal use. Responsibilities: • Coordinate day-to-day administrative activities, including supply tracking, document handling, and general office support • Create and format business materials such as invoices, reports, letters, memos, and financial documents with a high level of accuracy • Maintain organized filing systems and retrieve records, reports, and other company documentation as needed • Draft and send responses to routine correspondence, ensuring inquiries are directed appropriately and handled promptly • Support recordkeeping activities by updating administrative logs, files, and related office documentation • Assist with basic bookkeeping tasks and help ensure office information is current and properly documented
2026-07-23T15:23:41Z

ACH Specialist

Memphis, TN
onsite
Permanent / Full Time
38000.00 - 42000.00 USD / Yearly
We are looking for an ACH Specialist to support daily deposit operations and ensure transaction processing is completed accurately and on schedule. This position plays an important role in maintaining compliance with banking regulations, reconciling key accounts, and assisting with a range of operational banking activities. Based in Memphis, Tennessee, this role also partners with internal teams to provide dependable service and help keep deposit-related processes running smoothly. Responsibilities: • Manage ACH origination activity and review transactions for adherence to applicable banking rules and internal controls. • Reconcile daily cash letters, bank cash, and other operational balances to confirm accuracy and resolve discrepancies promptly. • Process collection items, overdrafts, stop payments, returns, adjustments, and chargebacks in accordance with established procedures. • Support deposit account operations by handling special item requests, monitoring maintenance reports, and assisting with account-related processing needs. • Oversee online banking, mobile banking, and debit card activity by researching issues and providing timely internal or customer support. • Complete recurring daily and monthly reconciliations, settle bank funds, and assist with year-end operational and compliance tasks. • Monitor document retention and deposit compliance requirements, including regulatory notices, dormant account review, and large-dollar item tracking. • Process legal and regulatory items such as garnishments and Regulation D correspondence while coordinating with compliance or leadership as needed. • Provide operational support to bank operations and branch administration teams and take on additional duties assigned by management.
2026-07-10T16:18:41Z

Director of Asset Strategy

Memphis, TN
onsite
Permanent / Full Time
130000.00 - 140000.00 USD / Yearly
Our client is an industry-leading aviation services organization seeking a strategic and analytical Director of Asset Strategy to lead the planning, valuation, pricing, and lifecycle management of aircraft airframe and engine assets. This highly visible leadership role is responsible for driving asset performance, optimizing inventory investments, and developing market strategies that maximize profitability while supporting global customer demand. The ideal candidate combines deep aviation asset management expertise with strong financial acumen, market intelligence, and proven leadership experience. This position partners closely with executive leadership, Sales, Acquisitions, Finance, and Operations to ensure data-driven decision-making and long-term business success. Position SummaryThe Director of Asset Strategy will oversee a team responsible for developing and executing asset strategies across a global aviation portfolio. Responsibilities include asset valuation, pricing strategy, forecasting, inventory optimization, market analysis, and lifecycle planning. The role also ensures compliance with internal controls while identifying opportunities to improve operational efficiency and profitability. Key ResponsibilitiesAsset Strategy, Market Analysis & Valuation<ul><li>Develop and maintain a comprehensive understanding of aviation market trends, customer demand, and competitive dynamics to drive asset strategy.</li><li>Lead the development and maintenance of asset valuation models based on evolving market conditions.</li><li>Review and approve valuation analyses supporting acquisitions and investment opportunities.</li><li>Evaluate aircraft and engine assets to determine optimal configuration, condition, and commercial positioning.</li><li>Provide strategic recommendations to leadership regarding portfolio optimization and investment opportunities.</li></ul>Pricing Strategy & Financial Performance<ul><li>Develop pricing strategies that maximize revenue while maintaining competitive market positioning.</li><li>Forecast inventory sales performance by asset type and analyze variances against established targets.</li><li>Monitor key performance metrics and present actionable insights to senior leadership.</li><li>Lead monthly asset performance reviews and recommend corrective actions where appropriate.</li><li>Maintain SOX-compliant pricing, forecasting, and performance measurement processes.</li></ul>Inventory Planning & Lifecycle Management<ul><li>Develop inventory strategies that optimize global inventory placement while meeting customer demand.</li><li>Partner with Sales and Acquisitions to forecast future inventory requirements based on market intelligence.</li><li>Identify opportunities for strategic inventory purchases to support emerging customer needs.</li><li>Establish new product introduction strategies and inventory exit plans for aging assets.</li><li>Drive inventory optimization initiatives that improve asset utilization and profitability.</li></ul>
2026-07-06T20:28:39Z

Sr. Accountant

Olive Branch, Ms, MS
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
We are looking for an experienced Senior Accountant to support financial operations for a project-driven industrial business in Olive Branch. This role will oversee core accounting activities across receivables, payables, inventory, and cash management while helping maintain accurate reporting and strong financial controls. The position also partners with operational teams to monitor project costs, support billing accuracy, and contribute to efficient month-end processes. Responsibilities: • Oversee customer invoicing for project work and service activity, including the preparation and administration of milestone- or progress-based billing. • Manage incoming payments, apply cash receipts accurately, follow up on outstanding balances, and address billing discrepancies with customers and internal stakeholders. • Review and process supplier invoices with proper job cost allocation, coordinate approvals, and help schedule payments in line with company guidelines. • Reconcile vendor statements, maintain organized payables documentation, and support subcontractor-related administrative compliance requirements. • Monitor inventory transactions through matching and reconciliation activities, maintain accurate records, and assist with cycle counts or physical inventory reviews. • Track daily cash movements, complete bank reconciliations, and prepare short-term cash flow projections to support financial planning. • Contribute to month-end close by preparing journal entries, reconciling general ledger accounts, and supporting timely financial reporting. • Administer sales and use tax activities, oversee employee credit card processing for a mobile workforce, and recommend process improvements across accounting operations. • Partner with project and field service teams on cost tracking, profitability visibility, and other office support needs that help keep site operations running smoothly.
2026-07-27T21:08:46Z

Purchaser

Collierville, TN
remote
Permanent / Full Time
75000.00 - 110000.00 USD / Yearly
We are looking for a Merchandiser to join a fast-moving, well-established organization with an entrepreneurial culture in the Memphis metro area, with flexibility to work remotely. This position offers the chance to shape product decisions, strengthen supplier partnerships, and contribute to a growing business with a highly collaborative style. The ideal candidate brings experience with consumer products in the knife or outdoor market and is comfortable working across merchandising, marketing, and purchasing activities. Responsibilities:• Build and maintain strong relationships with suppliers to support product availability, performance, and long-term partnership success.• Review product assortment, market positioning, and pricing to help guide purchasing and merchandising decisions.• Work closely with marketing teams to support recurring promotional campaigns and identify items suited for featured placement.• Assess product mix and recommend adjustments that improve sales potential, competitiveness, and customer appeal.• Research the outdoor and knife markets to identify emerging trends, new product opportunities, and potential vendor additions.• Present recommendations for new suppliers and products that align with company strategy and customer demand.• Partner with leadership and cross-functional teams on initiatives that support merchandising goals and broader business priorities.• Contribute to promotional planning and purchasing strategies that improve product visibility and commercial performance.
2026-07-27T18:08:49Z

Sr. Accountant

Cordova, TN
onsite
Permanent / Full Time
60000.00 - 80000.00 USD / Yearly
We are looking for a detail-oriented Accountant to support equipment sales transactions and related accounting activity. This position combines core accounting work with invoicing, receivables support, and customer payment follow-up, while partnering closely with the sales team and financing contacts. The ideal candidate is organized, communicative, and comfortable managing multiple active deals with accuracy and consistent follow-through. Responsibilities:• Prepare and issue customer invoices accurately and record transaction details in QuickBooks.• Maintain up-to-date records for active sales transactions, including financing progress, payment activity, and outstanding documentation.• Partner closely with sales representatives to gather required paperwork and keep deals moving efficiently.• Coordinate with lending institutions to obtain approvals, funding details, and supporting documents needed to complete transactions.• Monitor accounts receivable activity and assist with commercial collections when customer payments become past due.• Contact customers regarding payment status when follow-up is needed beyond the sales team’s initial outreach.• Support general accounting functions such as journal entries, general ledger maintenance, and account reconciliations.• Perform bank reconciliations and assist with month-end close activities to ensure accurate financial reporting.• Review invoice coding and transaction data for completeness, accuracy, and proper documentation.
2026-07-31T12:23:55Z

Accounts Receivable Clerk

Memphis, TN
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
We are looking for an Accounts Receivable Clerk to join a busy finance team in Memphis, Tennessee in a contract-to-permanent capacity. This position supports a high-volume invoicing environment and requires someone who can work accurately, stay organized, and manage repetitive tasks with consistency. The role focuses on preparing and processing both intercompany and external invoices while maintaining strong attention to detail and following established procedures. Responsibilities: • Generate and process a large number of invoices each day with a strong focus on accuracy and timeliness. • Prepare billing for both intercompany transactions and external customers in accordance with established guidelines. • Create invoices manually when needed and complete automated invoice processing as part of daily operations. • Review invoice details carefully to identify discrepancies, correct errors, and maintain clean records. • Follow documented workflows and internal standards to ensure consistent accounts receivable support. • Maintain organized billing documentation and update records to reflect current invoice activity. • Work closely with internal teams to resolve invoice-related questions and support smooth processing. • Assist with invoicing activities tied to evolving internal systems or process updates when required.
2026-07-10T22:34:04Z