<p><strong>Position Summary</strong></p><p> We are seeking a knowledgeable and proactive <strong>Network Administrator</strong> to maintain, secure, and optimize our organization’s network infrastructure. The ideal candidate will be responsible for ensuring network availability, performance, and security across all systems and users. This role requires hands-on expertise with network hardware, software, and protocols, as well as strong troubleshooting skills.</p><p><strong>Key Responsibilities</strong></p><ul><li>Install, configure, and maintain routers, switches, firewalls, and other network devices.</li><li>Monitor network performance, availability, and security, proactively addressing potential issues.</li><li>Troubleshoot connectivity problems and provide timely resolutions for end-users and systems.</li><li>Manage and maintain network services, including DNS, DHCP, VPN, and wireless access points.</li><li>Implement and maintain network security measures, including access controls, intrusion detection, and firewalls.</li><li>Perform regular network backups, patching, and firmware updates.</li><li>Document network configurations, changes, and procedures for future reference.</li><li>Collaborate with IT teams to integrate systems and support new technology initiatives.</li><li>Assist in capacity planning, scalability, and future network upgrades.</li><li>Provide technical support and guidance to staff regarding networking-related issues.</li></ul><p><br></p>
<p>We are seeking a skilled and detail-oriented <strong>System Administrator</strong> to manage, maintain, and optimize our IT infrastructure. The ideal candidate will be responsible for ensuring the reliability, security, and performance of servers, networks, and related systems. This role requires strong problem-solving skills, proactive monitoring, and the ability to collaborate with cross-functional teams to support business operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Install, configure, and maintain servers, operating systems, and applications.</li><li>Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability and reliability.</li><li>Manage user accounts, permissions, and access rights across systems and applications.</li><li>Perform regular system updates, patches, and security configurations.</li><li>Oversee data backup, disaster recovery, and business continuity planning.</li><li>Administer network services, including DNS, DHCP, VPN, and firewalls.</li><li>Maintain documentation of system configurations, procedures, and policies.</li><li>Collaborate with IT and security teams to enforce cybersecurity best practices.</li><li>Provide technical support and guidance to end users as needed.</li><li>Research and recommend improvements for system efficiency and scalability.</li></ul><p><br></p>
<p><strong>Position Overview:</strong></p><p> We are looking for a proactive and customer-focused <strong>IT Support Specialist</strong> to provide technical support and ensure smooth operation of IT systems and services. The ideal candidate will have strong troubleshooting skills, hands-on experience with hardware/software support, and the ability to communicate technical solutions clearly to non-technical users.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide first- and second-level technical support to end users via phone, email, chat, and in person.</li><li>Diagnose and resolve issues related to hardware, software, networking, and user accounts.</li><li>Manage and maintain Active Directory, user accounts, and role-based access.</li><li>Configure, install, and maintain desktops, laptops, mobile devices, and peripherals.</li><li>Support enterprise applications (Microsoft 365, collaboration tools, ticketing systems, etc.).</li><li>Escalate complex technical issues to higher-level support teams when necessary.</li><li>Monitor and manage help desk tickets, ensuring timely resolution and accurate documentation.</li><li>Assist with system updates, patches, and security compliance tasks.</li><li>Train users on best practices, software tools, and security awareness.</li><li>Contribute to IT documentation, procedures, and knowledge base resources.</li></ul><p><br></p>
