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2 results for Communications Specialist in Manteca, CA

Customer Experience Specialist

Lathrop, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support positive client interactions for a non-profit organization in Lathrop, California. This Long-term Contract opportunity is ideal for someone with at least 2 years of experience who can communicate clearly, resolve concerns efficiently, and deliver attentive service across email and other channels. The role suits a detail-oriented individual who is comfortable using Microsoft Office applications, applying basic math skills, and assisting both English- and Spanish-speaking customers. Responsibilities: • Respond to customer questions and service requests through email and other communication channels with professionalism and accuracy. • Guide clients through routine issues, providing clear solutions that improve satisfaction and strengthen the overall customer experience. • Maintain organized records of interactions, updates, and follow-up actions using standard office tools and internal tracking methods. • Support Spanish-speaking customers by delivering clear communication and ensuring they receive timely assistance. • Review customer information carefully, complete basic calculations when needed, and process service-related details with accuracy. • Partner with internal team members to address concerns, share updates, and help create a consistent support experience. • Monitor recurring customer issues and communicate trends or service gaps to help improve ongoing support processes.
2026-07-10T00:00:00Z

Digital Experience Specialist/Producer

San Jose, CA
remote
Temporary / Contract
25 - 28 USD / Hourly
We are looking for a Digital Experience Specialist to lead the planning and delivery of engaging virtual event experiences. This long-term contract opportunity is ideal for someone in marketing who can manage webinar production from initial setup through post-event reporting while creating a seamless experience for speakers and attendees. The role combines hands-on event execution, audience engagement strategy, and operational follow-through in support of broader demand generation and brand marketing efforts. Responsibilities:• Lead the end-to-end coordination of webinar programs, including event configuration, landing page input, interactive features, speaker preparation, and live session management.• Serve as the primary producer for virtual events by guiding presenters before each session and ensuring they feel confident and prepared for executive and technical audiences.• Monitor registration activity ahead of events and share updates that support attendance goals and campaign performance tracking.• Manage live webinar elements such as polls, surveys, and audience experience features to create a smooth and engaging digital environment.• Oversee the publication of recorded sessions and maintain on-demand content hubs so materials remain accessible and well organized.• Complete post-event reporting activities, including attendee data review, list cleanup, and upload of finalized records into designated marketing systems.• Partner with marketing stakeholders to support integrated campaigns, brand visibility initiatives, and demand generation programs through virtual event execution.
2026-07-16T00:00:00Z