<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>We are looking for a dedicated Collections Specialist in Manchester, New Hampshire. This long-term contract position offers an opportunity to contribute to our financial operations by managing collection processes and maintaining accurate records. The ideal candidate will be skilled in handling both consumer and commercial collections while ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Process correspondence, generate form letters, and prepare labels to support collections efforts.</p><p>• Review and evaluate accounts to determine the appropriate actions based on account type, balance, credit history, or collateral.</p><p>• Maintain and update collection files, ensuring all data is accurately entered into systems and reports are generated as needed.</p><p>• Respond to calls and inquiries regarding payment notices and overdue accounts with attention to detail.</p><p>• Oversee the mailing of notices, identifying and addressing any errors to ensure accurate communication.</p><p>• Explain loan statuses to customers and follow up on delinquent accounts to arrange payment solutions.</p><p>• Record and document all interactions with customers, including processing mail payments and receipts.</p><p>• Prepare necessary documentation for collection agencies and attorneys, including posting associated payments.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Westborough, Massachusetts. This is a contract position within the construction industry, offering an excellent opportunity to contribute to essential financial operations. The ideal candidate will excel in managing invoice workflows, ensuring accuracy, and supporting additional projects as needed.<br><br>Responsibilities:<br>• Process and verify invoices in a timely and accurate manner.<br>• Manage account coding to ensure proper allocation of expenses.<br>• Handle invoice coding with attention to detail and compliance.<br>• Coordinate automated clearing house (ACH) transactions efficiently.<br>• Perform regular check runs to maintain payment schedules.<br>• Collaborate with team members to resolve discrepancies and improve processes.<br>• Support special projects related to accounts payable functions.<br>• Maintain organized records of invoices and payments.<br>• Communicate effectively with vendors regarding payment inquiries.<br>• Ensure adherence to company policies and financial regulations.
We are looking for an experienced Recertification Specialist to join our team on a contract basis in Boston, Massachusetts. In this role, you will play a critical part in ensuring compliance with Section 8 housing certifications while providing exceptional administrative support. This position offers an opportunity to contribute to a dynamic real estate and property management environment.<br><br>Responsibilities:<br>• Review and verify Section 8 housing certifications to ensure compliance with regulations.<br>• Communicate effectively with tenants and stakeholders to address inquiries and provide necessary information.<br>• Perform data entry tasks with accuracy to maintain housing records and documentation.<br>• Manage email correspondence related to housing certifications and tenant inquiries.<br>• Handle inbound and outbound calls to schedule appointments and follow up on recertification processes.<br>• Coordinate and organize schedules for recertification meetings and tenant consultations.<br>• Provide customer service support to tenants, addressing concerns and guiding them through the recertification process.<br>• Collaborate with leasing consultants to ensure smooth operations and timely completion of recertifications.<br>• Maintain organized records and documentation for audit and reporting purposes.
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Worcester Massachusetts. In this role, you will handle a variety of financial tasks, including invoice management, expense processing, and tax document preparation. The ideal candidate is detail-oriented, reliable, and skilled in maintaining organized records while ensuring accuracy in financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter invoices into the accounts payable system and ensure timely processing.</p><p>• Manage vendor files and maintain comprehensive financial records for easy retrieval.</p><p>• Review and process employee expense reimbursements with precision and compliance.</p><p>• Assign appropriate coding to invoices to ensure proper allocation of expenses.</p><p>• Assist in the preparation and distribution of year-end tax documents, including Form 1099s.</p><p>• Provide support in payroll and other accounting functions through cross-training initiatives.</p><p>• Analyze financial data and documents to identify discrepancies and resolve issues.</p><p>• Collaborate with team members to enhance workflow efficiency and maintain high standards.</p><p>• Ensure compliance with company policies and accounting regulations in all tasks.</p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis for a two-month period in Cambridge, Massachusetts. In this role, you will manage payroll processes for a specific group of employees, ensuring accuracy and compliance with various benefit structures. This position requires expertise in payroll systems and attention to detail to maintain the integrity of all payment and benefit-related transactions.<br><br>Responsibilities:<br>• Process weekly payroll for approximately 300 firefighters with precision and efficiency.<br>• Manage and administer a range of benefits tailored to individual firefighter needs.<br>• Ensure compliance with payroll policies and procedures using the PeopleSoft system.<br>• Address payroll-related inquiries and resolve any discrepancies promptly.<br>• Collaborate with relevant departments to ensure timely and accurate payroll processing.<br>• Maintain detailed records and documentation of payroll transactions.<br>• Guarantee adherence to local, state, and federal regulations in all payroll activities.<br>• Provide support for additional administrative tasks related to payroll during the contract period.
<p>We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Portsmouth, New Hampshire. In this role, you will play a key part in ensuring accurate financial transactions, managing billing operations, and maintaining strong relationships with clients. This position requires a detail-oriented individual with expertise in accounts receivable processes and a solid understanding of insurance billing and verification.</p><p><br></p><p>Responsibilities:</p><ul><li>Answering phones</li><li>Reviewing and billing of third party claims</li><li>Working denials of claims</li><li>Working Rejections of claims</li><li>Verifying Insurance</li><li>Adding / Updating Insurances</li><li>Creating / Updating Patient Payment Schedules</li><li>Reconciliation projects</li></ul>
<p>We are seeking a skilled and versatile Temporary Marketing Specialist to support our marketing automation efforts, social media strategy, light design work, and digital asset organization. This role is ideal for a detail-oriented marketer with strong project management skills and a creative mindset.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Build and edit marketing campaigns using platforms like Marketo (or similar), with support available for backend setup.</li><li>Edit and optimize email content.</li><li>Write engaging captions and create visuals for social media posts.</li><li>Schedule content across multiple platforms.</li><li>Collaborate on blog and social media strategy.</li><li>Pull and analyze monthly performance reports.</li><li>Create graphics using tools such as Canva.</li><li>Design email banners and landing page visuals as needed</li><li>Reorganize video library folder structures.</li><li>Ensure all videos are properly captioned and labeled.</li></ul>
<p>Job Title: Payroll Specialist</p><p><br></p><p>Job Summary:</p><p>We are seeking a skilled and detail-oriented Payroll Specialist with multistate payroll experience to join our team. This role is critical in ensuring employees across multiple states are paid accurately and on time in compliance with state and federal regulations. The ideal candidate will possess strong expertise in state-specific tax laws, payroll compliance, and multistate payroll processing. If you are a problem solver with exceptional attention to detail and a passion for providing excellent service, this opportunity may be a great fit for you!</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Payroll Processing: Process and administer end-to-end payroll for employees in multiple states, ensuring accuracy, compliance, and timeliness in every pay cycle.</p><p>Tax Compliance: Manage state-specific tax filings, unemployment insurance requirements, garnishments, and other deductions while staying current with regulatory changes across all applicable jurisdictions.</p><p>Data Management: Maintain employee records in payroll systems, ensuring accuracy for hires, terminations, promotions, and other employee status changes.</p><p>Auditing & Reporting: Conduct regular audits on payroll data to ensure compliance with internal standards and legal mandates. Prepare and distribute payroll reports and metrics as required.</p><p>Multistate Expertise: Act as the go-to resource for payroll-related matters across various states, providing guidance on compliance and system configurations specific to each state.</p><p>Customer Support: Address employee inquiries related to payroll, tax forms, deductions, and discrepancies promptly and professionally.</p><p>Vendor Coordination: Work with third-party payroll providers, tax agencies, benefits vendors, and other partners to ensure smooth payroll operations.</p><p>Process Improvement: Identify opportunities for improving payroll processes and work with the team to implement best practices for efficiency and accuracy.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Experience: Minimum of 3–5 years in payroll processing, with significant experience handling multistate payroll.</p><p><br></p><p>Knowledge: Strong understanding of federal and state payroll tax laws, wage and hour laws, unemployment insurance, and garnishment processing.</p><p><br></p><p>Skills: Exceptional attention to detail, problem-solving skills, and ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Communication: Excellent written and verbal communication skills, with the ability to clearly explain payroll-related matters to employees and stakeholders.</p><p><br></p><p>If interested and qualified please apply to this listing or email your resume to jeremy.tranfaglia@roberthalf</p>
<p>* PROPERTY MANGER * </p><p>The Property Manager oversees the operations of a 501-unit residential community in Somerville, Massachusetts, encompassing LIHTC, Home, and PB Section 8 housing programs. Reporting to the Vice President of Property Management, they manage site operations, staff supervision, and ensure compliance with HUD regulations. Key responsibilities include financial management, maintaining tenant files, addressing resident concerns, supervising staff, handling inspections, and coordinating compliance with federal, state, and local laws. The role requires expertise in affordable housing programs, Section 8 voucher submissions, EIV procedures, and property management software like Yardi. Certifications such as LIHTC and COS are mandatory, alongside strong organizational, communication, and leadership skills. A background of at least five years in residential management, especially in affordable housing, is essential. (Location: Boston, MA - Onsite)</p><p><br></p>
<p><br></p><p>Our client is a Community Bank and Looking to bring a Sr Customer Contact Center Specialist to the team!</p><p><br></p><p>💼 About the Role:</p><p>In this multifaceted position, you'll provide world-class support to customers across various channels, from phone and chat to video banking. You'll be the go-to expert for inquiries, account maintenance, and digital banking tools, contributing to our mission to elevate customer experiences. Your ability to work independently and with precision will help us meet and exceed our objectives.</p><p><br></p><p>🛠 Key Responsibilities:</p><p>Assisting customers with digital banking tools like online and mobile banking.</p><p>Resolving inquiries and processing account transactions with care and efficiency.</p><p>Supporting in-person and virtual customer engagements.</p><p>Upholding professionalism and security measures in all interactions.</p><p>Contributing to community activities to embody our core value of SERVICE.</p><p><br></p>
We are looking for a skilled Business Analyst to join our team in Boston, Massachusetts, within the dynamic financial services industry. In this long-term contract role, you will play a pivotal part in driving content automation for client reporting and marketing materials, leveraging innovative platforms and processes. This position offers an opportunity to collaborate with cross-functional teams and contribute to impactful solutions that enhance operational efficiency.<br><br>Responsibilities:<br>• Collaborate with business stakeholders to identify and document requirements for automating content related to client reporting and marketing materials.<br>• Lead the implementation of automation solutions using the Seismic platform, ensuring alignment with business needs.<br>• Analyze existing templates and data requirements, working closely with the Client Reporting and Marketing teams to refine processes.<br>• Translate business requirements into actionable tasks for the Seismic development team, addressing automation logic and improving data sources.<br>• Maintain detailed project documentation and updates within Azure DevOps for seamless project tracking.<br>• Coordinate with the data team to ensure completeness and accuracy of project-specific data sets.<br>• Facilitate user testing and training on Seismic platform functionalities to ensure successful adoption.<br>• Serve as the subject matter expert for the Seismic library, maximizing its content automation capabilities.
We are looking for a motivated and detail-oriented Associate to join our Portfolio Support team in Boston, Massachusetts. This role involves collaborating with deal teams, portfolio company leaders, and consultants to drive operational improvements, enhance value creation, and optimize resources across a diverse portfolio. As an Associate, you will contribute to analyzing performance metrics, streamlining processes, and building scalable systems to support the team's growth.<br><br>Responsibilities:<br>• Collaborate with portfolio companies and investment teams to support initiatives in areas such as Responsible Investment and Human Capital.<br>• Conduct analytical projects to align key stakeholders, including portfolio executives, internal teams, and external consultants.<br>• Prepare presentations and materials for strategic meetings, such as annual general meetings or executive summits.<br>• Manage and expand executive networks by coordinating agendas and facilitating knowledge sharing among functional groups.<br>• Track and evaluate portfolio company performance using KPIs, providing actionable insights to enhance decision-making.<br>• Develop and implement improved reporting systems to support executive-level decisions.<br>• Review and refine internal workflows to increase efficiency and scalability, leveraging tools like automation where applicable.<br>• Maintain high-quality data organization within systems such as Salesforce, Power BI, and project management tools.<br>• Support responsible investment reporting by preparing required documentation and reports.<br>• Analyze data trends to create scalable models for ongoing updates and ad hoc requests.
Position Summary<br>We are seeking a talented and detail-oriented detail oriented to play a critical role in designing, developing, and managing robust data solutions that drive impactful business insights. This position focuses on building scalable ETL processes, maintaining high-quality data pipelines, developing reports, and facilitating collaboration with key stakeholders.<br><br>Primary Responsibilities<br><br>Design and Develop Data Pipelines: Implement and manage ETL (Extract, Transform, Load) workflows using Matillion, ensuring seamless integration of data from diverse sources into our Snowflake Data Warehouse.<br>Manage and Optimize Data Warehouses: Develop scalable data storage systems to support analytics, reporting, and business intelligence initiatives. <br>Ensure Data Quality and Compliance: Create robust protocols to ensure data integrity and compliance, implementing quality checks and adhering to established standards.<br>Reporting and Analytics: Develop dashboards and reports through Qlik Cloud, offering actionable analytics to business leaders and stakeholders.<br>Cross-Department Collaboration: Partner closely with business users, analysts, and leadership to understand requirements, ensuring the delivery of suitable and efficient data-driven solutions.<br>Issue Resolution: Identify and address issues related to data quality and operational performance challenges in the BI environment.<br>Automation and Workflow Improvement: Build automated processes and scripts to enhance efficiency in data handling and reporting.<br>Miscellaneous Duties: Perform other assignments as directed by supervisors or senior leadership.<br>Key Qualifications<br><br>A minimum of 1 year of detail oriented experience or equivalent internship experience in a related field.<br>Demonstrated proficiency in SQL, with capabilities to write, optimize, and troubleshoot queries effectively.<br>Fundamental knowledge of data modeling and database management systems.<br>Familiarity with ETL processes and tools, particularly Matillion<br>Hands-on experience working with Snowflake Data Warehouse.<br>Exposure to data integration platforms such as Microsoft Power Apps or Power Automate is a plus.<br>Strong analytical skills with great attention to detail and problem-solving abilities.<br>Adaptability working in fast-paced team environments and eagerness to learn new technologies.<br>Willingness to work onsite at least three days a week at our Corporate Office in Acton, MA .
