We are looking for a dedicated Customer Experience Specialist to join our team in Walpole, New Hampshire. In this role, you will focus on delivering exceptional service to both online and in-store customers. As this is a Contract to permanent position, it offers an excellent pathway for career growth within our organization.<br><br>Responsibilities:<br>• Provide outstanding support to customers in both online and retail settings, ensuring their satisfaction and addressing any concerns.<br>• Handle customer inquiries through email, phone, and other communication channels with professionalism and efficiency.<br>• Collaborate with departments such as Shipping, Production, and Factory teams to resolve issues and enhance the customer experience.<br>• Work closely with the E-Commerce team and retail staff to address discrepancies and resolve complaints.<br>• Utilize NetSuite or similar order entry systems to process customer orders accurately and efficiently.<br>• Troubleshoot connectivity or technical issues that may impact customer service operations.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Stay informed about company products, policies, and services to provide accurate information to customers.<br>• Identify opportunities to improve customer processes and implement solutions in collaboration with the team.
<p>Robert Half is seeking a Customer Service Representative to join our growing team in Ward Hill, Massachusetts.</p><p><br></p><p><br></p><p><strong>Schedule ONSITE: </strong>Monday–Friday, 8:00am–5:00pm</p><p><br></p><p>In this role, you will support a fast-paced customer care team by handling high-volume inbound calls, processing orders and returns, and serving as a key point of contact for customer inquiries. This is a hands-on, high-transaction environment supporting small businesses and blue-collar customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls (approximately 500–600 per month)</li><li>Respond to customer questions, complaints, and product/order inquiries</li><li>Process RMAs, returns, and related documentation in an ERP system (Epicor preferred)</li><li>Manage email queues, data entry, and return product logistics</li><li>Act as the primary contact for website inquiries (20–25 calls per day)</li><li>Support order entry and assist with workflow and process improvements</li><li>Collaborate closely with internal teams including accounting, warehouse, and customer care</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated hybrid Customer Service Representative to join our team in Concord, New Hampshire. In this role, you will provide exceptional support to customers, ensuring their inquiries and concerns are addressed efficiently and professionally. This long-term contract position offers a hybrid work schedule after an initial onsite training period.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone and email, providing accurate information and solutions.</p><p>• Utilize CRM tools to manage customer accounts and track interactions.</p><p>• Assist customers with billing inquiries, clarifying charges and resolving discrepancies.</p><p>• Handle inbound calls promptly, offering exceptional service and maintaining a positive customer experience.</p><p>• Collaborate with internal teams to address complex customer issues and ensure timely resolutions.</p><p>• Maintain detailed records of customer interactions and transactions.</p><p>• Follow established protocols during emergency situations to support customers effectively.</p><p>• Stay updated on company policies, procedures, and services to deliver accurate assistance.</p><p>• Contribute to a team environment, supporting colleagues and sharing best practices.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Our client is a growing organization seeking a <strong>Cash Application Specialist</strong> to support their finance team by ensuring the accurate and timely application of customer payments and the overall integrity of accounts receivable. This role will focus on applying and reconciling daily cash receipts, researching and resolving unapplied or short-paid items, and maintaining accurate records within the ERP system. The specialist will also manage customer deductions and chargebacks, including researching validity, preparing dispute documentation, and partnering cross-functionally with Sales, Supply Chain, Trade Marketing, and Customer Service to drive timely resolution. In addition, the role will support account reconciliations, reporting, credit support, and month-end close activities, while analyzing trends and recommending process improvements in a fast-paced, growing environment.</p>
<p>We are looking for a dedicated <strong>Member Service Representative to join our team in Boston, MA on a long term contract to hire opportunity.</strong> In this role, you will provide exceptional service to credit union members by assisting with transactions, promoting products, and handling inquiries. This is a Contract to permanent position in the banking industry, offering a great opportunity to grow your career while contributing to a dynamic organization. <strong>This is a fully in-person position (no hybrid or remote work).</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to credit union members by addressing their needs and resolving inquiries.</p><p>• Handle routine financial transactions including deposits, withdrawals, loan payments, and account inquiries with accuracy.</p><p>• Open new accounts for both existing and new members, ensuring compliance with policies and procedures.</p><p>• Promote and cross-sell credit union services such as electronic banking options, debit cards, and other financial products.</p><p>• Process loan applications, assist with lending activities, and disburse approved loans while maintaining accurate records.</p><p>• Manage cash operations, including cash handling, balancing, and vault teller activities.</p><p>• Ensure adherence to banking regulations, federal and state laws, and organizational policies, including compliance with anti-money laundering and Bank Secrecy Act requirements.</p><p>• Support debit card processing by ordering, reviewing activity, and addressing member questions or concerns.</p><p>• Perform additional tasks and responsibilities as needed to contribute to branch operations and member satisfaction.</p>
<p>Robert Half is currently seeking a service-oriented Marketing Specialist for a leading organization. This role offers the opportunity to work directly with business development and operations teams, supporting initiatives designed to secure new business and drive organizational growth. The role is 40 hours per week and hybrid on site 3 days a week!</p><p> </p><p>Key Responsibilities: </p><ul><li>Prepare and manage responses for RFPs and RFQs, ensuring proposals meet client specifications </li><li>Develop client-specific portfolio books and information packages to support outreach efforts </li><li>Maintain accurate project descriptions in internal databases </li><li>Create team and individual resumes as needed Identify and pursue opportunities for press releases and creative projects </li><li>Design and maintain marketing collateral templates Coordinate administrative, support, and production activities as required</li></ul>
<p>We are looking for a detail-oriented Operations Specialist to join our team in Boston, MA. In this long-term contract position (4-6 months), you will play a vital role in supporting corporate actions and class action operations while ensuring seamless processes and accurate reporting. This hybrid role offers flexibility with a schedule of three days in the office and two days remote.</p><p><br></p><p>Responsibilities:</p><p>• Process corporate actions and class action filings with precision and adherence to established procedures.</p><p>• Collaborate with vendors and clients to confirm details, resolve discrepancies, and ensure timely deliverables.</p><p>• Manage accounts payable and payment processing tasks, including reconciliations and receipt management.</p><p>• Prepare and analyze cash flow forecasts to support financial planning and decision-making.</p><p>• Authenticate and validate market data, securities information, and announcements for accuracy.</p><p>• Generate and distribute comprehensive reports to support internal and external stakeholders.</p><p>• Maintain organized records and documentation to ensure compliance and efficient access to information.</p><p>• Address client inquiries and issues promptly, providing solutions to meet their needs.</p><p>• Monitor and improve operational workflows to enhance efficiency and accuracy.</p><p>• Support organizational goals by contributing to team efforts and upholding high standards of performance.</p>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Wilmington, Massachusetts. The ideal candidate will play a key role in managing financial transactions related to accounts receivable, ensuring accuracy and efficiency in all processes. This position offers an excellent opportunity to contribute to the company's financial operations while maintaining strong relationships with clients.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions with precision and attention to detail.<br>• Conduct timely and effective collections of outstanding payments from commercial clients.<br>• Apply cash payments accurately to customer accounts, ensuring proper reconciliation.<br>• Handle billing functions, including preparing and sending invoices to clients.<br>• Maintain up-to-date records of accounts receivable activities and payment histories.<br>• Collaborate with internal teams to resolve discrepancies and address client inquiries.<br>• Monitor aging reports and follow up on overdue accounts to minimize delinquencies.<br>• Generate reports related to accounts receivable and provide insights to management.<br>• Ensure compliance with company policies and procedures in all financial transactions.
<p>We are looking for a detail-oriented and organized Receptionist to join our team on a short-term contract basis in Newton, MA. This onsite role is ideal for someone who excels in creating a welcoming environment for visitors and providing efficient administrative support. The position involves handling a variety of front desk and office responsibilities while maintaining a neat and detail-oriented appearance.</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests and ensure they sign in while distributing visitor badges.</p><p>• Answer and manage incoming phone calls with clarity and courtesy.</p><p>• Prepare and arrange meeting rooms for scheduled events or discussions.</p><p>• Perform general administrative duties, such as organizing documents and maintaining office supplies.</p><p>• Collaborate with team members to support departmental goals and tasks.</p><p>• Maintain a clean and organized front desk area.</p><p>• Assist with scheduling and coordination of office activities as needed.</p><p>• Handle basic reporting and documentation tasks using Microsoft Office tools.</p><p>• Ensure communication across teams remains clear and effective.</p><p>• Demonstrate a detail-oriented demeanor and appearance throughout interactions.ne</p>
<p>We are looking for a detail-oriented and organized Receptionist to join our team in Boston, MA. This contract position requires a customer-focused individual to serve as the first point of contact for visitors and provide essential administrative support to ensure smooth office operations. The ideal candidate will thrive in a fast-paced environment and possess excellent multitasking capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors, clients, and applicants while ensuring proper security protocols are followed.</p><p>• Manage conference room schedules, including setting up rooms, coordinating catering services, and arranging necessary equipment.</p><p>• Handle incoming and outgoing mail, packages, and freight, as well as arrange messenger services when required.</p><p>• Maintain office supplies inventory and place orders as needed to ensure adequate stock.</p><p>• Respond to insurance-related inquiries and process access requests for building security.</p><p>• Collaborate with the landlord and building management to address facility-related needs.</p><p>• Utilize Microsoft Office Suite and other software to perform data entry and manage communications.</p><p>• Serve as the point of contact for hospitality services, including transportation and reservations for guests.</p><p>• Ensure the reception area remains organized, orderly, and welcoming at all times.</p><p>• Provide assistance with general clerical duties, such as distributing faxes and handling phone calls.</p>
<p>he Accounts Receivable Specialist is responsible for managing key AR functions including cash application, customer collections, and credit analysis. This role will play a critical part in optimizing AR processes, improving cash flow, and ensuring accurate financial records. The ideal candidate is detail-oriented, process-driven, and comfortable working in complex systems environments, with strong experience in SAP and advanced Excel.</p><p><br></p><p>For immediate consideration please contact MICHAEL ABATE @ michael.abate@roberthalf;com</p><p><br></p><p><br></p><p><strong>Cash Application</strong></p><ul><li>Apply customer payments accurately and timely, including ACH, wire, checks, and lockbox transactions</li><li>Research and resolve unapplied cash, short payments, overpayments, and deductions</li><li>Reconcile AR subledger to the general ledger and assist with month-end close activities</li></ul><p><strong>Collections</strong></p><ul><li>Manage customer accounts to ensure timely collection of outstanding receivables</li><li>Communicate professionally with customers to resolve billing disputes and payment delays</li><li>Monitor aging reports and take proactive steps to reduce past-due balances and DSO</li></ul><p><strong>Credit Analysis</strong></p><ul><li>Perform credit reviews for new and existing customers, including financial analysis and credit limit recommendations</li><li>Monitor customer credit risk and exposure, recommending holds or releases as appropriate</li><li>Partner with Sales and Finance to balance risk management with customer relationships</li></ul><p><strong>Process Improvement & Documentation</strong></p><ul><li>Identify opportunities to streamline and improve AR workflows and internal controls</li><li>Assist in fine-tuning cash application, collections, and credit processes</li><li>Document standard operating procedures (SOPs) and maintain up-to-date process documentation</li></ul><p><strong>Systems & Reporting</strong></p><ul><li>Utilize ERP System (,SAP, Oracle, NetSuite) to manage AR transactions, reporting, and account analysis</li><li>Leverage Excel (including pivot tables, VLOOKUP/XLOOKUP, and data analysis tools) for reporting and reconciliation</li><li>Support ad hoc reporting and analysis requests from Finance leadership</li></ul><p><br></p><p><br></p>
<p>Our client, a global technology organization in the software development space, is seeking an experienced Corporate Trade Senior Manager to lead import and export compliance activities across the Americas. This is a highly visible role within a corporate headquarters environment, partnering closely with cross-functional leaders and senior executives.</p><p><br></p><p>This opportunity is ideal for professionals coming from Big 4 Indirect Tax, trade consulting, legal trade counsel, or select audit backgrounds with export compliance experience. The hiring manager has a Big 4 background and is open to strong consulting-to-industry transitions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage import/export compliance programs across the Americas region</li><li>Ensure compliance with U.S. and international export, customs, and sanctions regulations</li><li>Serve as subject matter expert for export classification (CCL, USML), jurisdiction determination, and licensing</li><li>Support global trade compliance initiatives and internal policy alignment</li><li>Analyze import/export data to identify duty mitigation and savings opportunities</li><li>Partner with Supply Chain, Logistics, Tax, Finance, Legal, and site teams</li><li>Support trade compliance audits and internal assessments</li><li>Oversee trade compliance systems and support system enhancements and adoption</li><li>Develop and maintain trade compliance processes, procedures, and documentation</li><li>Deliver training to cross-functional teams on trade and export compliance requirements</li><li>Provide trade compliance support for M& A and due diligence activities</li></ul><p><br></p>
<p>Our client, a highly successful national law firm is seeking an experienced Litigation Paralegal to support their legal team in Boston, Massachusetts. The successful candidate will play a vital role in managing litigation cases from start to finish, ensuring thorough preparation and organization. </p><p><br></p><p><strong>Location: </strong>Boston, MA </p><p><strong>Salary: </strong>$60,000 - $85,000 (depending on experience) + amazing benefits!</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage multiple complex litigation matters concurrently while meeting strict deadlines.</li><li>Support all phases of trial preparation, including logistics, case administration, client reporting, expert retention, and client communications.</li><li>Monitor court filings and provide detailed analyses and assessments to attorneys.</li><li>Draft and assist with pre-trial motions, dispositive motions, motions in limine, and other litigation pleadings.</li><li>Meet established billable-hour requirements.</li><li>Review, analyze, and organize discovery materials, including medical records, sales data, employment records, and other case-related documents.</li><li>Prepare comprehensive case assessments and evaluations for review by associates and partners.</li><li>Maintain accurate, contemporaneous tracking and submission of billable time.</li><li>Attend trials and provide direct support to the trial team throughout all phases of trial.</li></ul>
<p>*AP Specialist* My client is looking for a skilled Accounts Payable Clerk to join our finance team in Newton, Massachusetts. In this role, you will manage critical aspects of invoice processing, vendor payments, and financial recordkeeping to ensure smooth operations in a dynamic hospitality environment. The ideal candidate will bring strong organizational skills and attention to detail, thriving in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices accurately and in a timely manner, ensuring proper coding and adherence to company policies.</p><p>• Coordinate payment schedules and execute check runs to meet deadlines.</p><p>• Maintain vendor relationships by addressing inquiries and resolving payment discrepancies.</p><p>• Assist with journal entries and support month-end close activities.</p><p>• Reconcile bank statements to ensure accuracy in financial records.</p><p>• Monitor accounts payable aging reports and follow up on outstanding items.</p><p>• Contribute to the overall efficiency of the finance team by identifying process improvements.</p><p>• Collaborate with other departments to ensure seamless financial operations.</p><p>• Provide documentation and support for internal audits and compliance checks.</p>
<p>Robert Half's marketing & creative client is looking for a Technical Writer / Documentation Specialist for a 2-month contract in the Greater Boston area. This is a remote, 40-hour-per-week opportunity; candidates must be willing and able to work eastern (ET) hours. The Technical Writer will be responsible for creating training materials, visual aids, and documentation for internal processes and new platforms. Interested candidates must be able to provide a portfolio of relevant writing/documentation samples.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Collaborate with subject matter experts to develop SOPs and best practices</li><li>Develop clear, visual, and step-by-step end-user documentation for internal systems</li><li>Produce and embed visual aids</li><li>Create short instructional videos and/or screen recordings</li><li>Organize and maintain documentation</li><li>Establish standards, templates, taxonomy, and scalable systems for future documentation</li></ul>
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
<p>We are looking for an experienced Tax Senior to join our team in Fitchburg, Massachusetts. In this role, you will prepare tax filings for various entities while providing expert guidance to clients on financial organization and compliance. This position offers an opportunity to work both independently and collaboratively to ensure accurate and timely tax preparation.</p><p><br></p><p>Responsibilities:</p><p>• Prepare detailed and accurate tax returns for corporations, partnerships, and individuals, ensuring compliance with applicable regulations.</p><p>• Guide clients in organizing their financial records to streamline the tax filing process.</p><p>• Collaborate with colleagues to address bookkeeping challenges and evaluate complex tax issues.</p><p>• Deliver precise and compliant tax filings with minimal supervision.</p><p>• Utilize tax software tools, including UltraTax, to enhance efficiency and accuracy.</p><p>• Stay informed on the latest tax laws and regulations to provide up-to-date advice.</p><p>• Assist in analyzing financial data to identify key insights for tax optimization.</p><p>• Communicate effectively with clients to address their questions and concerns regarding tax matters.</p><p>• Contribute to team discussions to improve processes and resolve technical challenges.</p>
<p>We are looking for a Certified Financial Planner (CFP) to join our team in Concord, New Hampshire. In this role, you will deliver personalized financial planning services to individuals and families, ensuring they are equipped to make informed decisions and achieve their long-term financial goals. You will work collaboratively with advisors while adhering to fiduciary principles and fostering strong, trust-based relationships with clients.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Develop tailored financial plans that address clients' individual goals and circumstances.</p><p>• Collaborate with advisors to ensure client needs are met with fiduciary care and transparency.</p><p>• Build and nurture long-term relationships with clients, maintaining regular communication to adapt plans as needed.</p><p>• Conduct thorough assessments of clients' financial situations, including investments, savings, and income.</p><p>• Provide expert guidance on financial strategies, including retirement planning, portfolio management, and wealth preservation.</p><p>• Stay updated on industry trends and regulatory changes to provide accurate and informed advice.</p><p>• Promote business growth by identifying new opportunities and cultivating client referrals.</p><p>• Maintain compliance with all financial regulations and standards in all practices.</p><p>• Utilize strong business development skills to expand the firm's client base.</p><p>• Assist clients in navigating complex financial decisions with clarity and confidence.</p>
<p>We are looking for an experienced Business Analyst/Product Owner to join our team on a long-term contract basis in Quincy, Massachusetts. </p><p><br></p><p>Job Description:</p><p>The successful candidate will be responsible for defining planning and implementing technology solutions to achieve Collateral Management strategic directives and industry/regulatory mandates. The individual will be responsible for working with Business and Technology counterparts across global sites as a Product Owner / Sr. Business Analyst and use their knowledge of the business systems industry and system development lifecycle methodology to direct the execution of complex projects throughout their life cycle.</p><p><br></p><p>Objectives:</p><p>- Implement a comprehensive collateral management platform that services client needs drives simplification and reduces redundant collateral capabilities bank wide</p><p>- Implement optimization capabilities leveraging existing rules engines and designing executing an end-to-end process flow working with both the business and development teams by acting in the capacity of a Product Owner.</p><p>- Implement standard simplified data management and systems integration to ensuring flexible robust overall offering.</p><p><br></p><p>Major Responsibilities:</p><p>- Lead very complex and challenging business/system requirements working session by facilitating strategic user meetings.</p><p>- Work with business team to understand requirements and develop wireframes and articulate the vision to the development team and oversee end-to-end development lifecycle.</p><p>- Responsible for designing and executing an end-to-end data and process flow working with both the business and development team. Establishing end-to-end connectivity across the eco-system including SWIFT.</p><p>- Decompose abstract and complex details/concepts into business and functional requirements that can be understood by the stakeholders i.e. end users developers testers etc.</p><p>- Document project requirements and other project related documents with clear and concise language consistent with methodology framework.</p><p>- Work with the project team to develop and manage project plans including issue resolution and risk mitigation</p><p>- Consult with users developers testers and implementation specialists.</p><p>- Direct the development of end user training plans business level user acceptance test plans and implementation plans communicates to senior management and business representatives.</p><p>- Instruct guide and supervise project team in the resolution of issues risks and impediments.</p><p>- Partner with technology and business managers providing overall strategic leadership in developing and maintaining disciplined processes.</p><p>- Ensure governance with the project methodology standards documentation and approvals e.g. project artifacts tollgates etc.</p><p>- Manage participation from required stakeholders to ensure accurate deliverables</p><p>- Manage cross team dependencies with other business and IT areas.</p>
<p>Senior Manager, SEO with 10+ years of experience needed for a full-time, hybrid position in Boston. MUST be a player-coach who is comfortable with both strategy and execution. MUST have experience with AEO and LLMs (non-negotiable). Only local candidates who can work hybrid in Boston will be considered. Salary is 150-160K.</p><p><br></p><p>***Please note that this is the same position we were working on in the fall but the client is now open to fully remote candidates as long as they're able to work east coast hours.***</p><p><br></p><p>We are seeking an experienced and visionary Senior Manager, SEO/AEO/LLM to redefine and drive our organic search strategy into the future. This role goes beyond traditional SEO practices, requiring a leader who understands the evolution of search through user experience, Generative AI, Answer Engine Optimization (AEO), and large language models (LLMs). You will develop and execute a "Search Everywhere" strategy to enhance visibility, increase organic traffic, and attract high-value, converting users. This role will be instrumental in incorporating these practices into product and business development to meet the needs of our diverse audience.</p><p><br></p><p>This is an exciting opportunity for a forward-thinking individual who is eager to lead in a rapidly evolving digital landscape, driving innovation and growth through cutting-edge search strategies.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Define and lead the strategy for SEO, AEO, and LLMs, ensuring alignment with overall business and product goals.</li><li><strong>Roadmap Execution:</strong> Develop and implement the SEO/AEO/LLM roadmap, prioritizing performance-based initiatives and driving authoritative content at scale.</li><li><strong>Data Analysis:</strong> Conduct technical and content audits, analyze audience behavior, and build actionable strategies. Partner with analytics to structure tests, monitor performance, and measure the impact of initiatives.</li><li><strong>Cross-Functional Collaboration:</strong> Work with internal teams and external partners—including content, paid media, product, engineering, and vendors—to bring strategies to life. Incorporate EEAT principles with structured data, content workflows, and technical enhancements.</li><li><strong>Discoverability:</strong> Collaborate with product teams to enhance discoverability through programmatic pages, content hubs, off-site mentions, and interactive tools like widgets and quizzes.</li><li><strong>Ecosystem Management:</strong> Continuously assess and update tools and systems to ensure the tech stack remains efficient and cutting-edge.</li><li><strong>Innovation:</strong> Research emerging trends in search and AI technologies to refine strategies and implement innovative best practices.</li><li><strong>Expert Consultation:</strong> Provide leadership and expertise on SEO, AEO, and LLM for internal teams and clients, offering actionable insights, reporting, and guidance.</li></ul>
<p>Our client, a globally recognized, complex and diverse nonprofit organization in the Boston Area, is searching for a unique non-profit accounting professional. This newly-created role will own the grants accounting function for the organization. Focus is primarily on state and private grants (minimal federal funding involvement), tracking revenue and compliance, as well as reporting and analysis necessary for successful financial strategy for the organization.</p><p><br></p><p>Great leadership team that is looking to mentor the right person. You can be a strong Senior Grants Accountant that might be ready for the ownership role., but the role takes on a Mgr/SrMgt level of responsibility, being the grants acctg expert in the org. Great visibility and opportunity to build out the function and implement best practices. This role is not just the grant administration work; it owns the actual hands-on accounting for the grants/revenue/ASC606 and ASC958/forecasts etc.</p><p><br></p><p>The role is on site 4 days in a great location, free parking, while offering outstanding flexibility as well as work/life balance. </p><p><br></p><p>Compensation is $125-150k with outstanding benefits and paid time off. (well above average)</p><p><br></p>
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
<p>Our client is hiring a senior finance professional to join a high-performing portfolio finance team supporting private equity, real assets, and private company investments.</p><p><br></p><p>This role owns valuation, accounting, and reporting for complex private investments and works closely with investment, legal, tax, and compliance teams across the full transaction lifecycle. You’ll also contribute to portfolio-wide initiatives, process improvements, and technology-driven enhancements in a fast-paced, sophisticated investment environment.</p>
