Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

42 results for Customer Experience Specialist in Manchester, NH

Customer Operations Specialist
  • Wilmington, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
  • 2025-09-08T19:54:09Z
Customer Service Representative
  • Wilmington, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function. It's a great opportunity for someone earlier in their career whose energetic and business minded. Tons of room for growth/advancement. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon! You can email Bill.Nichols@roberthalf directly too. </p>
  • 2025-10-07T15:13:55Z
Customer Care Center Specialist II
  • Needham, MA
  • onsite
  • Temporary
  • 25.00 - 26.00 USD / Hourly
  • <p>We are looking for an experienced Customer Care Center Specialist to join our team in Needham, Massachusetts for a long term contract opportunity. This is an fully in-person opportunity starting in October.</p><p><br></p><p>In this role, you will provide exceptional customer service and banking support while fostering strong relationships with clients. This is a long-term contract position in the banking industry, offering an excellent opportunity to contribute your skills in customer service and communication.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide effective solutions to their banking needs.</p><p>• Educate clients on available banking products, services, and self-service tools to enhance their experience.</p><p>• Troubleshoot and resolve issues related to digital banking platforms and loan services.</p><p>• Utilize multiple systems simultaneously while ensuring accuracy and maintaining a meticulous demeanor.</p><p>• Promote the bank’s core values by delivering outstanding service and building trust with customers.</p>
  • 2025-09-30T20:58:44Z
Patient Access Specialist - 3rd Shift
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • <p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
  • 2025-09-26T13:54:04Z
Patient Access Specialist
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 17.25 - 20.75 USD / Hourly
  • We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. In this Contract-to-permanent role, you will play a critical part in ensuring smooth admissions and registration processes for hospital patients while maintaining compliance with organizational policies and regulatory standards. This position requires strong attention to detail and excellent communication skills to deliver exceptional service to patients and their families.<br><br>Responsibilities:<br>• Register patients accurately by assigning medical record numbers, performing compliance checks, and collecting necessary insurance and physician order details.<br>• Provide clear instructions and compassionate customer service during all patient interactions, adhering to organizational policies and standards.<br>• Meet assigned point-of-service goals, including the collection of patient financial responsibilities and past-due balances.<br>• Conduct pre-registration tasks, which may involve inbound and outbound calls to gather demographic, insurance, and payment information.<br>• Explain and obtain signatures for consent forms and distribute necessary patient education materials, ensuring proper documentation.<br>• Verify insurance eligibility and input benefit details to facilitate billing processes and maintain a high clean claim rate.<br>• Screen medical necessity for Medicare patients using specialized tools and provide required forms to inform them of potential non-payment scenarios.<br>• Utilize quality auditing systems to review and correct account information, ensuring compliance with audit standards and reporting accuracy.<br>• Perform audits of accounts across teams and departments, providing statistical data to support leadership in improving processes.
  • 2025-09-26T13:54:04Z
Patient Access Specialist
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 17.25 - 20.25 USD / Hourly
  • <p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
  • 2025-09-26T13:54:04Z
Customer Service Representative
  • Kingston, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>As a Customer Service Representative, you will serve as a critical part of our client's team, focusing on fraud monitoring, access control, and customer support. You will conduct manual fraud reviews based on insights from our fraud analysis partner, help maintain a secure and welcoming front desk environment, and provide support to our customers and Tier I support agents. This role is essential to ensuring a secure, smooth, and high-quality experience for both our customers and internal teams.</p><p> </p><p><strong>FRAUD MONITORING & ORDER REVIEW </strong></p><p>Review fraud alerts from our partner and assess whether flagged orders are consistent with legitimate customer behavior.</p><p>·      Determine whether orders should be approved, held for more investigation, or cancelled based on the totality of the evidence.</p><p>·      Escalate suspicious cases and document rationale and findings.</p><p>·      Assist in refining fraud rules and collaborating with other departments (e.g., finance, fulfillment) to ensure secure order processing.</p><p> </p><p><strong>FRONT DESK SUPPORT</strong></p><p>·      Monitor all visitor traffic through the facility’s main entrance; verify identification, sign in guests, and escort them as required.</p><p>·      Receive, sort, and distribute incoming mail and packages.</p><p>·      Assist in managing and relocating packages received at the front desk.</p><p> </p><p><strong>ADDITIONAL CUSTOMER SERVICE RESPONSIBILITIES</strong></p><p>·      Collaboratively handle customer inquiries: read, respond to, and resolve service tickets submitted via email and contact forms.</p><p>·      Communicate with customers via phone, email, and chat to resolve issues efficiently and professionally.</p><p>·      Support Tier I offshore agents by resolving escalated issues or handling tasks they are not authorized to complete.</p><p>·      Handle advanced order management inquiries and coordinate with delivery carriers (UPS, FedEx, etc.) when needed.</p><p>·      Process customer refunds in accordance with internal policies and ensure proper documentation for each transaction.</p><p>·      Maintain strong product knowledge to assist with order placement, troubleshooting, and general questions.</p><p>·      Follow up on open issues to ensure customer satisfaction and timely resolution.</p>
  • 2025-09-29T17:04:48Z
Desktop Support Specialist
  • Fitchburg, MA
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • Position Overview:<br>The Senior Desktop Support Specialist is responsible for the daily management of the IT Helpdesk, resolving system and network issues, and working on enterprise projects as assigned. This is a forward-facing position with direct contact with staff and vendors.<br><br>Essential Duties and Responsibilities: <br>• Manage MOC helpdesk system. Dispatch tickets to various IT staff contingent on the level of identified issue; ensure resolution and proper documentation for all tickets. The position will respond to level 2 and level 3 support requests.<br>• Manage user accounts in a Windows active directory hybrid environment. Establish new users with appropriate permissions and SSO applications. Remove users as necessary.<br>• Work with user departments to maintain file structure and data within a 365 Sharepoint/OneDrive environment<br>• Work with Vendors to resolve system and network issues<br>• Install and troubleshoot computer software, including Microsoft Operating Systems, MS Office, Citrix, VPN, and Adobe, etc. Perform updates as necessary.<br>• Install and troubleshoot computer hardware (desktops, laptops, printers and related peripherals) on site and remote. Ensure hardware is ready for new hires.<br>• Work with IT Head to ensure the user systems (laptops) are managed and replaced in line with agency standards<br>• Maintain documentation on hardware and software configuration, network configuration, and computer inventory<br>• Maintain software solutions and hardware driver updates from vendors<br>• Perform client support of MOC desktop applications<br>• Manage the MOC Door Access Control and Video systems at over 20 locations<br>• Manage cell phone and tablet provisioning along with the MDM solution<br>• Manage print server to optimize copier use throughout the agency<br>• Understanding of the OSI model and its application in troubleshooting<br>• Perform other related duties as assigned<br><br>Required Qualifications and Skills: <br>• Associate degree or higher in computer science or related field<br>• Minimum 2 years of experience<br>• Demonstrated strong working knowledge of desktop and laptop hardware, applications and networking components<br>• Expert knowledge of Windows OS and advanced knowledge of Office suites<br>• Experience troubleshooting desktop issues (Windows, Microsoft Outlook, Microsoft Office, browsers, printing, etc.) and providing remote IT assistance via phone and remote support tools.<br>• Ability to prioritize tasks and manage competing demands<br>• Excellent customer service, organizational, oral and written communication skills<br>• Must be a self-motivated team player and have a willingness to learn and teach<br>• Certificate for: COMPTIA+, Network+, Microsoft Azure or experience with SharePoint and OneDrive in Microsoft 365, experience With Kaseya and IT Glue are a plus
  • 2025-09-15T14:34:40Z
Customer Service Representative
  • Southboro, MA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>Robert Half's client in Southborough MA is looking for a Customer Service Representative to assist in preparing for a company wide event at the end of January!</p><p><br></p><p>Responsibilities:</p><p>- Phone/Email correspondence</p><p>- Performing cold calls</p><p>- Call past attendees</p><p>- Data entry (Maintain call log)</p><p>- Answer customer questions/inquiries</p><p><br></p><p>*Salesforce experience is a plus!</p><p><br></p><p>Start Date: Asap!</p><p>Duration: Through end of January</p><p>Hours: Tuesday, Wednesday, & Thursday | 8am-4pm</p><p>Work type: On-site</p><p><br></p><p>Pay Rate: $19-$21</p><p><br></p><p>If interested, apply now!</p>
  • 2025-10-06T15:18:46Z
Client Support
  • Framingham, MA
  • onsite
  • Permanent
  • 47000.00 - 52000.00 USD / Yearly
  • <p>Robert Half is working with a client seeking a proactive Client Support Representative to deliver exceptional service and build strong relationships with clients. This role involves managing a high volume of email inquiries, processing and confirming purchase orders, and ensuring clear communication between clients and internal teams, particularly Sales. The ideal candidate will be a reliable multitasker who thrives in a fast-paced environment and enjoys solving problems to support both clients and colleagues. Responsibilities include answering phone calls, maintaining organized records, and performing additional administrative duties as needed. Success in this role requires proficiency in Microsoft Office, strong written and verbal communication skills, excellent attention to detail, and the ability to work effectively under pressure. If you're a dependable team player with a customer-first mindset and a positive attitude, we’d love to hear from you!</p><p><br></p><p>For immediate consideration, feel free to contact Dan Duggan at (508) 205-2126.</p>
  • 2025-10-07T17:09:36Z
Jr. Administrative Assistant
  • Wellesley, MA
  • onsite
  • Temporary
  • 17.00 - 19.00 USD / Hourly
  • Robert Half's client in Wellesley MA is seeking a Volunteer Engagement Specialist!<br><br>Responsibilities:<br>- Phone/Email correspondence<br>- Support volunteers<br>- Customer service<br>- Event support (registrations, contribute ideas, etc.)<br>- Scheduling meetings<br>- Other administrative duties<br><br>*Zoom experience is a plus!<br><br>Start date: Asap!<br>Duration: Through end of year<br>Hours: M-F | 8:30am-4:30pm<br>Work type: Hybrid <br><br>**If interested, apply now!
  • 2025-09-26T17:44:06Z
Accounts Receivable Specialist
  • Boston, MA
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Boston, Massachusetts. In this role, you will play a key part in managing billing processes, cash applications, and collections to ensure the financial health of the organization. This is an excellent opportunity to contribute to a services firm while working with a dynamic and collaborative team.<br><br>Responsibilities:<br>• Process and manage customer invoices, ensuring accuracy and timeliness in billing functions.<br>• Monitor and apply incoming payments to customer accounts using established procedures.<br>• Conduct commercial collections activities to resolve outstanding balances and maintain positive client relationships.<br>• Reconcile accounts receivable records to ensure alignment with financial statements.<br>• Investigate and resolve discrepancies or disputes related to billing and payments.<br>• Prepare and deliver regular reports on accounts receivable status to management.<br>• Collaborate with internal teams to ensure smooth and accurate invoicing processes.<br>• Utilize NetSuite for managing accounts receivable tasks and maintaining financial data.<br>• Assist in improving processes related to cash applications and collections.<br>• Respond promptly to customer inquiries regarding billing and account issues.
  • 2025-09-25T15:48:42Z
Front Desk Receptionist (AM)
  • Brighton, MA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a personable and customer-focused Front Desk Receptionist to join our team in Brighton, Massachusetts. This is a contract position requiring an individual with excellent communication skills and the ability to provide outstanding service to both customers and internal teams. If you thrive in a fast-paced environment and enjoy creating positive experiences for others, we encourage you to apply.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival to ensure they feel welcome and valued.<br>• Answer inbound calls and service inquiries with efficiency and attention to detail.<br>• Manage a busy switchboard, ensuring seamless communication between customers and internal teams.<br>• Provide assistance to customers, ensuring their experience is smooth and satisfactory.<br>• Stay current on required training to maintain high standards of service.<br>• Coordinate administrative tasks and support operational needs as required.<br>• Communicate effectively in writing and verbally to address customer and team inquiries.<br>• Utilize Microsoft Office Suite to complete documentation and organizational tasks efficiently.<br>• Maintain a clean and organized front desk area to create a neat and detail-oriented appearance.
  • 2025-09-17T16:19:09Z
Billing Specialist
  • Andover, MA
  • onsite
  • Permanent
  • 50000.00 - 62500.00 USD / Yearly
  • <p>Robert Half is working with a growing company in Andover seeking a Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role for the right candidate long term. Our client is looking for at least 2 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too.</p><p><br></p><p>Target salary for this opportunity is between 50-65K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!</p>
  • 2025-10-07T14:38:48Z
Accounts Receivable Specialist
  • Woburn, MA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>Robert Half is working with a respected construction client in the Woburn area seeking an Accounts Receivable Specialist with AIA billing experience. This is a permanent role, reporting into the CFO, joining a 4-person accounting department. Our client is looking for an Accounts Receivable Specialist with at least 3 years of relevant work experience, exposure to certified payroll reporting, and construction industry experience is highly preferred. The role would be in office, with 1 work from home day per week.</p><p><br></p><p>For the right experience our client is looking to pay a starting base salary around $70,000 + potential bonuses. The benefits are very competitive too.</p><p><br></p><p>If interested and qualified please apply to this listing ASAP, or email your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
  • 2025-10-07T13:48:46Z
Receptionist
  • Natick, MA
  • onsite
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Natick, Massachusetts. In this role, you will serve as the initial point of contact for visitors and callers, ensuring smooth communication and efficient administrative operations. The ideal candidate will possess excellent organizational and interpersonal skills, with proficiency in handling multiple tasks simultaneously.<br><br>Responsibilities:<br>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.<br>• Greet and assist visitors in a courteous and detail-oriented manner.<br>• Organize and maintain office files to ensure easy accessibility.<br>• Manage email correspondence, responding promptly and accurately to inquiries.<br>• Schedule appointments and coordinate meeting arrangements as needed.<br>• Perform data entry tasks with a high level of accuracy and attention to detail.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, for various administrative tasks.<br>• Provide exceptional customer service to both internal and external stakeholders.<br>• Collaborate with team members to ensure efficient workflow and communication.<br>• Maintain a tidy and welcoming reception area.
  • 2025-10-07T14:59:34Z
Digital Marketing Specialist
  • Boston, MA
  • remote
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • <p>Digital Marketing Specialist with 2+ years of solid, hands-on digital marketing experience needed for a full-time, fully onsite position with our small agency client in Greater Boston. While this is a fully remote position, only candidates within 100 miles of Boston will be considered. Must be proficient in Google Ads and Google Analytics. Must be familiar with programmatic advertising, streaming, and geofencing. Must have either external or internal client-facing skills. Experience working with clients in the auto, retail, financial, education, legal, and/or professional services industries would also be ideal. Target salary is 65-70K.</p>
  • 2025-09-20T15:18:44Z
Collections Specialist
  • Framingham, MA
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
  • 2025-09-16T18:18:45Z
Office Services Associate
  • Boston, MA
  • remote
  • Temporary
  • 22.00 - 23.00 USD / Hourly
  • General office services, cleaning and filling office pantries, sorting and delivering mail/packages, assisting with copy and reprographics jobs, assisting with room set ups (moving tables and chairs), must be able to lift 50 lbs. o Answer and transfer calls on a multi-line phone system. o Accept deliveries, sort mail, and maintain phone lists. o Handle additional projects as assigned. Handle sensitive and/or confidential documents and information. o Communicate with manager and client on job or deadline issues. o Minimum of one-year office service experience, preferably in a legal, banking or large corporate environment. o Previous receptionist, switchboard or administrative assistant experience preferred. o Excellent verbal and written communication skills. • Day to Day Duties: • Will assist only with mail, no copy (repro) or facilities • Must be very independent; they are by themselves at this office • Must be able to speak to first level clients (facilities, drivers) • Ask questions if something is not understood. • Log packages • Pitney Bowes machine experience is helpful • Must have a car, some public transportation is available, but it is very intermittent and not reliable
  • 2025-09-22T21:48:42Z
Registered Client Services Associate
  • Boston, MA
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p>Ideal candidate will bring 2+ years of experience in a similar role, FINRA Series 7 and ideally Series 66 (63/65).</p><p>Please reach out to Thatiane Abrantes for more details. Thank you!</p>
  • 2025-10-01T21:18:44Z
Accounts Receivable Specialist
  • Boston, MA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Boston, Massachusetts. The ideal candidate will have expertise in managing billing processes, cash applications, and commercial collections while utilizing advanced financial systems.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable transactions with precision and accuracy.</p><p>• Handle cash applications and ensure timely posting of cash activity.</p><p>• Oversee commercial collections and communicate effectively with clients to resolve outstanding balances.</p><p>• Execute billing functions, including invoice generation and reconciliation.</p><p>• Monitor and analyze accounts receivable aging reports to maintain healthy cash flow.</p><p>• Utilize financial platforms such as SAP, Great Plains, Netsuite, etc.</p><p>• Collaborate with internal teams to address discrepancies and improve billing efficiency.</p><p>• Ensure compliance with company policies and industry standards in all accounts receivable activities.</p><p>• Provide regular reporting and insights on accounts receivable performance to management.</p>
  • 2025-10-08T20:28:56Z
Accounts Receivable Accountant
  • Wilmington, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p><strong>Position Summary:</strong></p><p>We are seeking a detail-oriented and highly organized Accounts Receivable Specialist to join our finance team. This role is responsible for managing the full-cycle accounts receivable process, with a strong focus on cash application, collections, and credit analysis. The ideal candidate will have excellent analytical skills, a proactive approach to resolving payment issues, and a commitment to maintaining positive customer relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Accounts Receivable Management</strong></p><ul><li>Process and monitor incoming payments accurately and in a timely manner.</li><li>Maintain up-to-date billing system and customer accounts.</li><li>Prepare and issue accurate customer invoices and account statements.</li></ul><p><br></p><p><strong>Cash Application</strong></p><ul><li>Apply daily payments (checks, ACH, wire transfers, credit card payments) to customer accounts.</li><li>Reconcile discrepancies in payments and work with internal teams and customers to resolve issues.</li><li>Ensure proper coding and allocation of receipts to correct accounts and invoices.</li></ul><p><br></p><p><strong>Collections</strong></p><ul><li>Monitor aging reports and follow up on overdue accounts.</li><li>Initiate collection calls and emails to ensure timely payment.</li><li>Document collection activities and maintain clear communication records.</li><li>Collaborate with sales and customer service teams to resolve billing or service disputes.</li></ul><p><br></p><p><strong>Credit Analysis</strong></p><ul><li>Evaluate new customer credit applications and perform credit checks.</li><li>Establish and maintain credit limits and terms in accordance with company policies.</li><li>Monitor existing customer credit risk and recommend adjustments when necessary.</li></ul><p><strong>Reporting & Reconciliation</strong></p><ul><li>Prepare AR reports, including aging, cash receipts, and DSO metrics.</li><li>Assist in month-end and year-end closing activities related to AR.</li><li>Participate in audits and ensure compliance with internal controls and accounting standards.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-10-02T13:33:47Z
Accounts Receivable Specialist
  • Boston, MA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • We are looking for a dedicated Accounts Receivable Specialist to join our team in Boston, Massachusetts. In this role, you will be responsible for managing the end-to-end billing and collections process, ensuring accuracy and efficiency in financial operations. This position is vital for maintaining strong customer relationships while supporting the organization’s cash flow management.<br><br>Responsibilities:<br>• Prepare and issue accurate invoices in a timely manner to ensure smooth billing operations.<br>• Monitor and track outstanding payments, ensuring follow-up on overdue accounts to maintain healthy cash flow.<br>• Resolve discrepancies in billing and payments by collaborating with internal teams and customers.<br>• Handle commercial collections activities, including direct communication with clients to secure payments.<br>• Apply cash payments and reconcile accounts to ensure accuracy in financial records.<br>• Maintain detailed and organized records of accounts receivable transactions for reporting purposes.<br>• Build and nurture positive relationships with customers to ensure payment compliance and satisfaction.<br>• Utilize NetSuite or similar accounting systems to manage accounts receivable processes efficiently.<br>• Support process improvements to enhance the accuracy and timeliness of billing functions.
  • 2025-09-24T20:33:44Z
Billing Specialist
  • North Andover, MA
  • onsite
  • Permanent
  • 55000.00 - 80000.00 USD / Yearly
  • <p>Robert Half is working with a growing company in Andover seeking a Senior Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role down the road. Our client is looking for at least 3 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too.</p><p><br></p><p>Target salary for this opportunity is dependent on experience. Starting salary range is from $55-80K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!</p>
  • 2025-10-07T13:48:46Z
Accounts Payable Specialist
  • Reading, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Robert Half Finance & Accounting is working with an established company with home offices in the North Shore looking for an Accounts Payable Specialist to join its team. This is a direct hire opportunity, open due to growth, reporting directly to the Accounts Payable Manager</p><p><br></p><p>Our client is looking for the following credentials...</p><p><br></p><p>- At least 2+ years of progressive experience in full cycle Accounts Payable</p><p>- Experience processing Checks and automated ACH & Wire transactions</p><p>- Advanced Excel (MUST BE able to do Pivot Tables and VLOOKUP's)</p><p>- Experience working in a team environment</p><p>- Strong presentation, professionalism, and energy</p><p>- Degree a plus, not required</p><p><br></p><p>For the right candidate our client will be putting together a competitive offer, commensurate with experience, along with an above average benefits package. The selected candidate will also be in line for significant growth potential as operations are expanding. This is a great opportunity for an Accounts Payable professional looking for a team environment and a strong support system. Work/life balance at this company is also very important. The schedule is HYBRID.</p><p><br></p><p>If interested and qualified please reply ASAP as this opportunity is of urgent need. Send resumes directly to Bill.Nichols@roberthalf. Thanks.</p>
  • 2025-09-04T18:49:09Z
2