<p>We are looking for a Customer Service Representative to support a non-profit organization in Monroe, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, communicating clearly, and delivering dependable service in a fast-paced call center setting. The person in this role will handle customer inquiries, process orders accurately, and create positive interactions across inbound and outbound communication channels.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, empathy, and clear communication.</p><p>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates.</p><p>• Enter orders and service information accurately while maintaining strong attention to detail.</p><p>• Resolve customer questions and routine issues by identifying needs and providing timely support.</p><p>• Document interactions thoroughly to ensure complete and organized customer records.</p><p>• Coordinate with internal teams when necessary to address customer concerns and complete requests.</p><p>• Maintain a high standard of service during periods of increased call volume.</p><p>• Support operational updates and process-related changes as assigned within daily responsibilities.</p>
We are looking for an experienced and organized Receptionist to support daily front desk operations for a business services organization in Waukesha, Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience, managing multiple administrative tasks, and keeping office workflows running smoothly. The person in this role will serve as a key point of contact for visitors and internal teams while handling essential clerical and mail-related duties efficiently.<br><br>Responsibilities:<br>• Welcome visitors, answer incoming calls, and provide attentive front desk coverage throughout the workday.<br>• Research and retrieve information in client databases to support routine office and service-related needs.<br>• Sort, log, and distribute incoming mail, and prepare outgoing correspondence using mailing equipment as needed.<br>• Assemble business information packets, folders, and other prepared materials for internal or client-facing use.<br>• Perform administrative support tasks such as scanning, copying, filing, and data entry with strong attention to detail.<br>• Prepare envelopes, organize documents for mailing, and ensure materials are completed accurately and on schedule.<br>• Monitor office supply levels and place orders to keep the workplace stocked and operating efficiently.<br>• Coordinate basic scheduling and email communication while balancing multiple priorities in a fast-paced office environment.
<p>We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume communication, and ensuring accurate order processing. The person in this role will serve as a dependable point of contact for incoming inquiries while delivering attentive service across phone-based interactions.</p><p><br></p><p><strong>**ON SITE ONLY**</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.</p><p>• Handle a high volume of call center interactions while maintaining a strong focus on accuracy and attention to detail.</p><p>• Enter customer orders accurately into internal systems and verify information for completeness.</p><p>• Assist callers with questions, requests, and service-related concerns to ensure a positive experience.</p><p>• Place outbound calls when needed to follow up on orders, clarify information, or provide updates.</p><p>• Document customer interactions clearly and maintain organized records of conversations and actions taken.</p><p>• Resolve routine issues independently and escalate more complex matters to the appropriate team when necessary.</p>
<p>We are looking for a Customer Service Representative to support a non-profit organization in Portage, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume phone interactions, and keeping service records accurate and up to date. The person in this role will provide courteous assistance, process orders efficiently, and contribute to a positive experience for every caller.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, empathy, and clear communication.</p><p>• Assist individuals with questions, service needs, and general account or order-related concerns.</p><p>• Enter orders and update customer information accurately within the appropriate systems.</p><p>• Handle a steady flow of phone interactions while maintaining quality and attention to detail.</p><p>• Make outbound calls when needed to follow up on requests, clarify details, or provide updates.</p><p>• Document conversations, actions taken, and next steps to ensure complete service records.</p><p>• Resolve routine issues promptly and escalate more complex matters to the appropriate team.</p><p>• Support day-to-day call center operations by meeting service expectations and response timelines.</p>
<p>We are looking for a Customer Service Representative to support a non-profit organization in Beaver Dam, Wisconsin. This Long-term Contract position focuses on delivering attentive service to callers, handling customer inquiries with professionalism, and ensuring accurate information is captured during each interaction. The ideal candidate will be comfortable working in a call center environment, managing a steady volume of inbound and outbound communication, and completing order-related tasks with care and efficiency.</p><p><br></p><p><strong>**ON SITE ONLY**</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls promptly and assist customers with questions, concerns, and service needs in a courteous manner.</p><p>• Place outbound calls as needed to follow up on requests, provide updates, or confirm important information.</p><p>• Enter customer orders and service details accurately while maintaining strong attention to detail.</p><p>• Document conversations, outcomes, and key account information clearly in the appropriate system.</p><p>• Resolve routine customer issues efficiently and escalate more complex matters to the appropriate team when necessary.</p><p>• Deliver a positive customer experience by listening carefully, identifying needs, and providing clear solutions.</p><p>• Manage call activity in a fast-paced environment while maintaining professionalism and service quality.</p>
We are looking for a Customer Service Representative to join our team in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing appointment scheduling, and creating a positive experience from the first interaction through post-service follow-up. In this role, you will support inbound inquiries, coordinate service visits, and maintain accurate records while working closely with internal team members to keep daily operations running smoothly.<br><br>Responsibilities:<br>• Respond to incoming phone calls and online inquiries with professionalism, empathy, and a strong sense of urgency.<br>• Turn customer inquiries into scheduled service appointments by identifying needs, asking thoughtful questions, and recommending the appropriate service options.<br>• Collect complete and accurate service details, including customer concerns, access information, prior history, and other relevant notes for the field team.<br>• Conduct post-service follow-up with customers to confirm satisfaction, address concerns, and help strengthen ongoing customer relationships.<br>• Reach out to membership customers to arrange routine maintenance visits and keep recurring service schedules on track.<br>• Maintain detailed and up-to-date customer records, communication notes, and appointment information within the company system.<br>• Partner with dispatch and other team members to communicate scheduling details, support appointment changes, and assist during busy periods.<br>• Help optimize the schedule by filling open time slots with waitlisted customers, maintenance visits, or other pending appointments.<br>• Provide additional administrative support such as data entry, outreach tasks, and team coordination as business needs require.
We are looking for a compassionate and detail-oriented Customer Service Representative to support energy assistance services for households in Wisconsin. This permanent contract opportunity is ideal for someone who enjoys guiding people through application processes, explaining eligibility rules clearly, and delivering respectful service to individuals facing financial hardship. The role combines client interaction, documentation review, and data accuracy to help connect community members with essential support through a nonprofit organization.<br><br>Responsibilities:<br>• Meet with applicants to gather information, review supporting documents, and assess eligibility for energy assistance programs.<br>• Provide courteous and empathetic service when responding to questions from individuals and families seeking help.<br>• Walk clients through program guidelines, required paperwork, and application next steps in a clear and understandable manner.<br>• Record, update, and maintain applicant details accurately within internal systems and databases.<br>• Use basic calculations to verify income information, household size, and other eligibility-related factors.<br>• Coordinate with partner agencies and community resources to help address client needs and improve access to services.<br>• Support outreach activities by participating in local events and connecting with residents who may qualify for assistance.<br>• Assist a broad range of community members, including older adults, former service members, people with disabilities, and families with children, while protecting confidentiality and following program standards.
We are looking for a compassionate and organized Customer Service Representative to support energy assistance programs for households in need in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys guiding people through application processes, explaining services clearly, and delivering thoughtful support in a nonprofit setting. In this permanent role, you will help determine eligibility, maintain accurate records, and serve as a helpful point of contact for community members seeking assistance.<br><br>Responsibilities:<br>• Conduct intake conversations with applicants, gather required records, and assess eligibility for available energy assistance services.<br>• Assist individuals and families by answering questions, providing courteous service, and explaining program steps in a clear and respectful manner.<br>• Enter, update, and maintain client information in databases and related systems with a high level of accuracy.<br>• Review household and income details, using basic calculations to support eligibility determinations and program documentation.<br>• Work closely with partner agencies and community resources to help address client needs and improve access to support.<br>• Take part in outreach activities and community events to increase awareness of available assistance programs.<br>• Provide responsive service to diverse populations, including older adults, veterans, people with disabilities, and families with children.<br>• Protect sensitive information and follow established policies, procedures, and confidentiality standards in daily work.
<p>We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling a steady volume of customer interactions, and ensuring requests are resolved accurately and professionally. The person in this role will serve as a key point of contact for callers while also managing order-related tasks and maintaining a high standard of service.</p><p><br></p><p><strong>**ON SITE ONLY**</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls with professionalism, provide clear information, and address questions or concerns in a timely manner.</p><p>• Assist customers with order entry activities, ensuring details are entered accurately and processed efficiently.</p><p>• Deliver courteous support across call center interactions while maintaining a positive and service-focused approach.</p><p>• Handle both inbound and outbound communication as needed to confirm information, follow up on requests, or resolve outstanding issues.</p><p>• Document customer interactions and updates thoroughly to support accurate recordkeeping and service continuity.</p><p>• Identify customer needs quickly and guide each interaction toward an effective and satisfactory resolution.</p><p>• Work closely with team members and internal departments to ensure service requests and order-related matters are completed correctly.</p>
<p>We are looking for an experienced Warehouse Lead to support daily distribution operations in Sun Prairie, Wisconsin. This Long-term Contract position is ideal for someone who thrives in a fast-paced warehouse environment and can balance accuracy, productivity, and team coordination. The role works closely with supervisors and frontline staff to keep orders moving efficiently while maintaining high standards for safety, inventory control, and operational readiness.</p><p><br></p><p><strong>**Position is 2nd shift***</strong></p><p><strong>HOURS: 1:30PM-10PM WEEKDAYS</strong></p><p><br></p><p>Responsibilities:</p><p>• Guide daily warehouse activities to help ensure orders are picked, packed, and shipped accurately and on schedule.</p><p>• Review order volume throughout the shift and reassign labor as needed to maintain workflow efficiency and meet service goals.</p><p>• Coach warehouse team members using quality and productivity data, and provide input to performance discussions and evaluations.</p><p>• Support inventory accuracy by overseeing cycle counts, spot checks, and resolution of inventory-related system issues.</p><p>• Inspect warehouse equipment regularly, complete required safety checks, and assist with basic upkeep of conveyors, racks, printers, and labeling equipment.</p><p>• Help coordinate onboarding and hands-on training for new employees, including operational procedures and workplace safety practices.</p><p>• Participate in safety activities and operational meetings focused on staffing, quality, and performance improvement.</p><p>• Monitor supply levels, report replenishment needs, and help maintain a clean, organized facility prepared for the next shift.</p><p>• Assist with end-of-day operations, including meeting shipping deadlines, securing the building, and stepping in for other leads or supervisors when needed.</p>