We are looking for a skilled Production Systems Technician to join our team in Louisville, Kentucky. In this Contract to permanent position, you will play a key role in maintaining and repairing advanced production printing equipment while supporting customer needs across the region. This is a great opportunity to enhance your technical expertise and gain exposure to cutting-edge technologies in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Perform diagnostics, repairs, and maintenance on production printing equipment, including hardware installation and troubleshooting connectivity issues.<br>• Utilize specialized tools and gauges to accurately diagnose and resolve technical problems in machinery.<br>• Travel to customer locations within the designated territory, manage inventory supplies, and communicate service schedules effectively.<br>• Build strong customer relationships by maintaining professionalism and ensuring satisfaction with service delivery.<br>• Continuously develop technical skills and troubleshooting abilities to improve efficiency and productivity.<br>• Record service visits and update documentation for each client account to ensure accurate tracking of work performed.<br>• Collaborate with account management teams and fellow technicians to address customer concerns and expand product usage.<br>• Respond to after-hours service calls as needed, providing timely assistance to customers.
