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2 results for Customer Service Manager in Louisville, KY
- Louisville, KY
- onsite
- Temporary / Contract
- 18 - 22 USD / Hourly
- <p>We are seeking a reliable and customer-focused Customer Service Representative for a contract opportunity. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience in a fast-paced environment. The position requires strong communication skills, attention to detail, and the ability to manage a high volume of inquiries.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle inbound and/or outbound customer interactions via phone, email, or chat in a professional and timely manner</li><li>Address customer inquiries, resolve issues, and provide accurate information regarding products, services, or accounts</li><li>Document customer interactions and maintain detailed, accurate records in internal systems</li><li>Process requests such as orders, account updates, and service inquiries</li><li>Escalate complex issues to appropriate departments while ensuring follow-through and resolution</li><li>Maintain a high level of customer satisfaction by delivering courteous, efficient service</li><li>Meet performance metrics related to response time, quality, and productivity</li><li>Support administrative tasks related to customer service operations as needed</li></ul><p><br></p>
- 2026-05-11T00:00:00Z
- Louisville, KY
- onsite
- Permanent / Full Time
- 80000 - 90000 USD / Yearly
- We are looking for a hands-on Supply Chain Manager to lead day-to-day purchasing, logistics, and inventory operations in Louisville, Kentucky. This role oversees a small team while driving efficient material flow, reliable vendor coordination, and accurate stock management across a diverse product portfolio. The ideal candidate brings strong operational judgment, a practical leadership style, and experience using QuickBooks Desktop to support business performance in a growing environment.<br><br>Responsibilities:<br>• Lead end-to-end supply chain activities, including procurement, inbound and outbound logistics, inventory control, and replenishment planning.<br>• Supervise and support two direct reports, providing direction to the logistics and purchasing function and the warehouse inventory lead.<br>• Build and maintain effective relationships with approximately 50 vendors to improve service levels, pricing, and supply continuity.<br>• Monitor inventory across a broad catalog of roughly 700 unique items, ensuring stock accuracy and minimizing shortages or excess materials.<br>• Analyze purchasing and inventory data to improve input usage, streamline workflows, and strengthen overall operational efficiency.<br>• Coordinate shipping and distribution activities to meet customer expectations for a varied range of food and sauce products.<br>• Use QuickBooks Desktop to manage purchasing records, inventory updates, and reporting that supports sound operational decisions.<br>• Partner with internal stakeholders to resolve supply issues, adjust priorities, and maintain smooth day-to-day execution in a roll-up-your-sleeves environment.
- 2026-05-14T00:00:00Z