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17 results for Customer Service Manager in Louisville, KY

Customer Service Representative
  • Louisville, KY
  • onsite
  • Temporary
  • 17.00 - 24.00 USD / Hourly
  • <p>We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. This contract role is ideal for someone who can quickly adapt, provide excellent service, and support customers during peak periods or special projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner.</li><li>Assist customers with account updates, order processing, returns, and troubleshooting issues.</li><li>Document all interactions accurately in the CRM system and maintain confidentiality of customer data.</li><li>Escalate complex or unresolved issues to appropriate departments and follow up to ensure resolution.</li><li>Provide proactive communication to customers regarding order status, delays, or service updates.</li><li>Identify recurring issues and communicate trends to management for process improvement.</li><li>Collaborate with internal teams (sales, operations, HR) to ensure customer needs are met.</li><li>Maintain knowledge of company products, services, and policies to deliver accurate information.</li><li>Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores</li></ul><p><br></p>
  • 2025-12-30T16:49:02Z
Procurement Specialist
  • Louisville, KY
  • onsite
  • Contract / Temporary to Hire
  • 24.00 - 26.00 USD / Hourly
  • We are looking for a skilled Procurement Specialist to join our team in Louisville, Kentucky. In this Contract to permanent position, you will play a vital role in managing procurement processes, ensuring cost-effective purchasing, and maintaining strong vendor relationships. This is an excellent opportunity for someone with expertise in procurement systems, budget management, and customer service.<br><br>Responsibilities:<br>• Manage procurement processes to ensure timely and efficient purchasing of goods and services.<br>• Utilize tools like Coupa and ERP systems to streamline procurement workflows and improve efficiency.<br>• Collaborate with vendors to negotiate contracts, pricing, and delivery schedules.<br>• Monitor budgets and ensure procurement aligns with financial goals and constraints.<br>• Oversee invoice management and resolve discrepancies to maintain accurate financial records.<br>• Provide exceptional customer service to internal teams and external partners.<br>• Implement best practices in buying processes to optimize cost savings and operational performance.<br>• Work closely with cross-functional teams to support enterprise resource planning solutions.<br>• Analyze procurement data and generate reports to inform strategic decisions.<br>• Stay updated on industry trends and ensure compliance with relevant regulations.
  • 2025-12-17T16:33:54Z
Customer Service Representative
  • Lexington-fayette, KY
  • onsite
  • Contract / Temporary to Hire
  • 12.35 - 13.00 USD / Hourly
  • <p>Robert Half Lexington is looking for a dedicated Customer Service Representative to join a team in Lexington-Fayette, Kentucky. This is a contract-to-permanent position in the hospitality industry, offering an opportunity to grow within a dynamic and fast-paced environment. The ideal candidate will provide exceptional service to clients while efficiently managing reservations and addressing inquiries. There are many shifts/schedule options available to suit any schedule needed! Apply today to be considered! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming and outgoing calls, ensuring service goals are consistently met.</p><p>• Process reservations accurately and efficiently, adhering to department standards.</p><p>• Input reservation details into internal systems with precision and attention to detail.</p><p>• Address and resolve client issues with care, collaborating with relevant departments.</p><p>• Utilize clear and detail-focused communication to document client needs and concerns.</p><p>• Start assigned tasks promptly and ensure timely completion.</p><p>• Adapt to additional responsibilities as required to support team objectives.</p>
  • 2025-12-22T19:54:36Z
Part-time Patient Access Specialist
  • Salem, IN
  • remote
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a Part-time Patient Access Specialist to join a large healthcare organization in Salem, IN. In this role, you will be the first point of contact for patients, providing support and guidance during their registration process. This is a fast-paced position requiring compassion, attention to detail, and the ability to adapt to varying situations while ensuring patients feel heard and supported. This is an opportunity ideal for those seeking to make a positive impact in healthcare.</p><p><br></p><p><strong>Hours:</strong> Saturday and Sunday, 3pm - 11pm</p><p><br></p><p>Responsibilities:</p><p>• Greet patients warmly and assist them with the hospital registration process.</p><p>• Collect and verify patient information, including insurance details, while maintaining accuracy and confidentiality.</p><p>• Address patient concerns and questions with empathy, providing clear explanations to reduce anxiety.</p><p>• Operate in a dynamic environment, managing multiple tasks efficiently while maintaining a focus on patient care.</p><p>• Build rapport with patients by actively listening and asking follow-up questions to ensure their needs are met.</p><p>• Collaborate with team members to maintain a seamless registration process and resolve any issues promptly.</p><p>• Stay informed about various health plans and coverage options to provide accurate information during registration.</p><p>• Ensure compliance with hospital policies and procedures, including adherence to privacy regulations.</p><p>• Assist patients in navigating the registration process and provide additional support as needed.</p><p>• Contribute to a positive work environment by supporting colleagues and fostering a team-oriented culture.</p>
  • 2025-12-18T21:38:54Z
Logistics Clerk
  • Georgetown, KY
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 18.00 USD / Hourly
  • <p>Robert Half Lexington is looking for a dedicated Logistics Clerk to join a team in Georgetown, Kentucky. This is a contract position with the potential for a long-term role, where you will play a vital part in managing logistical tasks and ensuring smooth operations during the evening shift. If you enjoy working in a fast-paced environment and have strong attention to detail, this might be the perfect opportunity for you. This is for a 2nd shift opening with a schedule of Mon-Fri 4:00pm-12:00am, with occasional overtime!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate dispatch activities to ensure timely and efficient transportation of goods.</p><p>• Accurately input and update data into logistics systems to maintain records and track shipments.</p><p>• Communicate effectively with freight carriers to address shipping needs and resolve issues.</p><p>• Support customer service operations in a call center environment by addressing inquiries and providing updates.</p><p>• Collaborate with the logistics and distribution team to optimize shipping and receiving processes.</p><p>• Monitor and manage shipping schedules to ensure deadlines are met.</p><p>• Maintain detailed records of incoming and outgoing shipments for compliance and reporting purposes.</p><p>• Assist in troubleshooting logistical challenges and implementing solutions to improve efficiency.</p><p>• Ensure adherence to company policies and industry regulations throughout all logistics operations.</p>
  • 2025-12-24T15:04:25Z
Bookkeeper
  • Louisville, KY
  • onsite
  • Permanent
  • 50000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a diligent and detail-oriented Bookkeeper/Administrator to join our team in Louisville, Kentucky. In this role, you will manage essential accounting tasks, including accounts payable and receivable, bank reconciliations, and general ledger reconciliations. This position also involves administrative support and client management, making it ideal for someone who thrives in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Perform accounts payable (AP) and accounts receivable (AR) tasks with accuracy and efficiency.</p><p>• Reconcile bank accounts, cash balances, and general ledger entries to ensure financial accuracy.</p><p>• Prepare and post journal entries while maintaining organized financial records.</p><p>• Utilize QuickBooks and Excel tools, such as pivot tables and VLOOKUPs, to streamline accounting processes.</p><p>• Respond to customer inquiries and provide exceptional service to maintain strong client relationships.</p><p>• Support administrative tasks, including maintaining client records and assisting with office operations.</p><p>• Collaborate with team members to ensure compliance with accounting standards and procedures.</p><p>• Identify and resolve discrepancies in financial data through thorough analysis.</p><p>• Generate financial reports as required to support business operations.</p><p><br></p><p>Benefits:</p><ul><li>Health, Dental, Vison- 100% covered for employee </li><li>Life and Disability employer paid</li><li>Parental Leave</li><li>Bereavement Leave</li><li>PTO- 13 days </li><li>Retirement - Simple IRA Plan - 3% match</li></ul><p><br></p>
  • 2025-12-03T16:28:39Z
Patient Access Specialist
  • Salem, IN
  • remote
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • <p>We are looking for a Part Time Patient Access Specialist to join our team in Salem, Indiana. In this role, you will be the first point of contact for patients, guiding them through the registration process with attention to detail and empathy. This is a fast-paced position that requires excellent communication skills and the ability to handle diverse situations while maintaining accuracy and compassion. This is a long-term contract opportunity offering a chance to build a strong foundation for a career in healthcare.</p><p><br></p><p><strong>Hours - Part Time           Every Saturday/Sunday           7a-3:30pm </strong></p><p><br></p><p>Responsibilities:</p><p>• Assist patients during the registration process, ensuring their information is collected accurately and efficiently.</p><p>• Provide clear and compassionate communication to address patient concerns and alleviate anxiety.</p><p>• Answer questions regarding insurance coverage and health plans, offering guidance based on training.</p><p>• Work in a dynamic environment that requires multitasking and adapting to unexpected situations.</p><p>• Collaborate with team members to ensure smooth operations and support patient needs.</p><p>• Maintain knowledge of healthcare procedures and insurance policies to provide accurate information.</p><p>• Utilize systems and tools effectively to manage patient data and documentation.</p><p>• Ensure compliance with hospital policies and regulations throughout the registration process.</p><p>• Build trust and rapport with patients by actively listening and addressing their concerns.</p><p>• Uphold an attentive and detail-oriented demeanor while assisting individuals who may be ill or distressed.</p>
  • 2025-12-10T22:04:50Z
Front Desk Coordinator
  • Louisville, KY
  • remote
  • Temporary
  • 16.00 - 20.00 USD / Hourly
  • <p>We are looking for a professional and organized individual to join our team for a Front Desk Coordinator. This contract role is essential for ensuring smooth office operations, providing excellent customer service, and supporting administrative tasks during peak periods or special projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients in a friendly, professional manner and direct them appropriately.</li><li>Answer and route incoming calls; take accurate messages and ensure timely follow-up.</li><li>Manage front desk operations, including maintaining a clean and welcoming reception area.</li><li>Schedule appointments, meetings, and conference rooms as needed.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Assist with data entry, filing, and maintaining organized records.</li><li>Prepare and distribute correspondence, reports, and other documents.</li><li>Support office supply inventory and order replenishments when necessary.</li><li>Coordinate with internal departments to ensure smooth workflow and communication.</li><li>Provide administrative support for special projects and events.</li><li>Maintain confidentiality of sensitive information and adhere to company policies.</li></ul><p><br></p>
  • 2025-12-30T16:49:02Z
Accounts Receivable Clerk
  • Nicholasville, KY
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • <p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>We are looking for an Accounts Receivable Clerk to join our client in Nicholasville, Kentucky. In this role, you will handle essential financial tasks such as managing receivables, ensuring accurate records, and supporting collections efforts. This position offers the opportunity to work in a collaborative environment with room for growth.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate accounts receivable records, ensuring proper aging, application of credits, and resolution of discrepancies.</p><p>• Evaluate customer credit histories to determine terms and assess creditworthiness.</p><p>• Generate and submit invoices through customer-required portals and other methods.</p><p>• Communicate and resolve discrepancies, identify slow-paying accounts, and recommend strategies for collections.</p><p>• Partner with internal teams to support collection efforts and improve processes.</p><p>• Collaborate with the Revenue Receivable Supervisor to identify operational inefficiencies and implement best practices.</p><p>• Train new accounts receivable personnel to ensure seamless onboarding.</p><p>• Prepare daily financial reports and track state-specific lien filing requirements for outstanding invoices.</p><p>• Process incoming payments, including checks and credit card transactions, using internal software.</p><p>• Maintain confidentiality while organizing and managing employer and business records.</p>
  • 2025-12-01T21:43:34Z
Front Desk Coordinator
  • Lexington-fayette, KY
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • <p>Robert Half is looking for a dedicated and personable Front Desk Coordinator to join our team in Lexington-Fayette, Kentucky. In this long-term contract position, you will play a pivotal role in ensuring smooth daily operations by providing exceptional customer service and administrative support. This opportunity is ideal for someone who thrives in a detail-oriented and welcoming environment.</p><p><br></p><p>This is a temporary position - January 15th - April 15th (could extend)</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients with a friendly and detail-oriented demeanor, ensuring a positive first impression.</p><p>• Manage incoming calls on a multi-line phone system, directing them to the appropriate contacts or departments.</p><p>• Perform data entry tasks to maintain accurate records and documentation.</p><p>• Utilize Microsoft Word and Excel to prepare and update documents as needed.</p><p>• Organize and maintain files to ensure easy access and retrieval of information.</p><p>• Provide concierge services by assisting clients with inquiries and needs.</p><p>• Coordinate schedules and appointments to support smooth office operations.</p><p>• Ensure the front desk area remains tidy and presentable at all times.</p><p>• Collaborate with team members to support general administrative tasks.</p><p>• Uphold a business casual and detail-oriented atmosphere in all interactions.</p>
  • 2025-12-29T14:39:07Z
Help Desk Analyst Tier I
  • Louisville, KY
  • remote
  • Temporary
  • 19.50 - 22.00 USD / Hourly
  • <p>Robert Half is partnering with a reputable healthcare organization in Louisville Kentucky seeking a motivated and customer-focused Level 1 Help Desk Analyst for a contract position. This role is responsible for providing first-line technical support to clinical and administrative staff in a fast-paced medical environment. The ideal candidate will be reliable, detail-oriented, and comfortable supporting users in a patient-care driven setting.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for all incoming help desk inquiries via phone, email, and ticketing system</li><li>Provide Level 1 troubleshooting for hardware, software, printers, peripherals, and mobile devices</li><li>Support Windows OS, Microsoft 365 applications, and standard healthcare systems and tools</li><li>Assist in account setup, password resets, access permissions, and basic Active Directory tasks</li><li>Perform computer imaging, deployment, and configuration of workstations and laptops for new and existing staff</li><li>Document troubleshooting steps, resolutions, and escalate unresolved issues to Level 2/3 teams as needed</li><li>Ensure timely resolution of tickets in alignment with SLAs</li><li>Maintain strong communication with clinical teams to minimize downtime and support patient care operations</li><li>Follow IT security, compliance, and HIPAA guidelines at all times</li></ul><p><br></p>
  • 2025-12-31T17:33:37Z
Sr. Accountant
  • New Albany, IN
  • onsite
  • Permanent
  • 85000.00 - 110000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Project Accountant to join our client's team in Southern Indiana. In this role, you will oversee comprehensive accounting operations, ensuring accuracy and compliance with financial regulations. You will also play a key role in supporting strategic decision-making through detailed financial analysis and reporting.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of accounting operations, including general ledger maintenance, accounts payable and receivable, fixed assets, and tax filings.</p><p>• Prepare and analyze consolidated financial statements to ensure accuracy and compliance.</p><p>• Lead month-end and year-end closing processes, including journal entries and account reconciliations.</p><p>• Conduct bank reconciliations and monitor work-in-progress (WIP) accounts.</p><p>• Provide insights and support for financial planning, budgeting, and forecasting activities.</p><p>• Mentor and guide accounting staff to enhance team performance and efficiency.</p><p>• Identify opportunities for process improvements and implement solutions to streamline operations.</p><p>• Ensure compliance with audit requirements and organizational policies.</p><p>• Maintain and oversee accounting systems to ensure data integrity and reliability.</p><p>• Collaborate with management to support strategic financial initiatives.</p>
  • 2025-12-12T14:28:52Z
Bookkeeper
  • Lexington, KY
  • onsite
  • Permanent
  • 45000.00 - 55000.00 USD / Yearly
  • <p>For immediate consideration contact Lisa James at (8959)788-3684</p><p><br></p><p>We are looking for a detail-oriented Bookkeeper to join our team in Nicholasville, Kentucky. In this role, you will manage financial records, support operational tasks, and assist with administrative duties to ensure smooth office operations. The ideal candidate will possess strong organizational skills, the ability to handle sensitive information discreetly, and a commitment to maintaining accuracy in financial data.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute customer invoices in a timely manner.</p><p>• Monitor and manage accounts receivable, ensuring past-due balances are addressed effectively.</p><p>• Maintain comprehensive and accurate accounts receivable records while collaborating with leadership on collection efforts.</p><p>• Generate weekly and monthly financial and sales reports to support business analysis.</p><p>• Ensure operational and financial data is organized and precise for reporting purposes.</p><p>• Assist in the creation of internal reports and presentations for leadership.</p><p>• Oversee employee timesheets, job activity tracking, and service documentation.</p><p>• Handle office operations, including scheduling, filing, mail distribution, and ordering supplies.</p><p>• Coordinate travel arrangements, including accommodations and reservations, as needed.</p><p>• Provide administrative support to executives and perform additional tasks as assigned.</p>
  • 2025-12-19T20:09:07Z
Financial Analyst
  • Lexington, KY
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>Our client is looking for a skilled Financial Analyst to join our dynamic team in Central Kentucky. In this role, you will play a key part in analyzing financial data, developing actionable insights, and supporting strategic decision-making for our organization. If you thrive in a fast-paced environment and have a passion for optimizing financial processes, this position is designed for you.</p><p><br></p><p>Responsibilities:</p><p>• Analyze historical and current financial data to identify patterns and inform business strategy.</p><p>• Develop and refine financial models to support budgeting, forecasting, and variance analysis.</p><p>• Prepare detailed financial reports on a monthly, quarterly, and annual basis for internal stakeholders.</p><p>• Monitor key performance indicators (KPIs) and assess operational efficiency to drive improvements.</p><p>• Conduct cost accounting and margin analysis to evaluate product and service profitability.</p><p>• Perform ad hoc financial analyses to support pricing strategies, investment evaluations, and other initiatives.</p><p>• Collaborate with the accounting team to ensure accuracy during month-end close processes.</p><p>• Provide recommendations based on data insights to enhance profitability and cost management.</p><p>• Assist in creating presentation materials for executive leadership and board meetings.</p>
  • 2025-12-19T20:09:07Z
Intermediate Accountant
  • Lexington, KY
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>For immediate consideration contact Lisa James at (859)788-3684</p><p>Accountant to 65K</p><p><br></p><p>This key role is currently available with our growing client.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Compile and analyze financial data to prepare general ledger entries and document business transactions.</li><li>Assist in preparing balance sheets, profit and loss statements, and other reports to interpret current and projected financial positions.</li><li>Download and review daily stock variance reports for Inventory Control.</li><li>Partner with cross-functional teams to reconcile inventory variances and process manual inventory transactions when needed.</li><li>Collaborate with sourcing and finance operations to analyze warehouse-related P& L sections.</li><li>Maintain a dynamic inventory control system that delivers accurate, timely information for decision-making.</li><li>Perform account reconciliations and prepare documentation for internal and external audits.</li><li>Participate in cycle count audits and physical inventories across multiple locations.</li><li>Provide ad-hoc reporting, analysis, and support for special projects.</li><li>Occasional late nights and weekends may be required.</li></ul><p>Qualifications</p><ul><li>Bachelor’s degree in Accounting (required).</li><li>3–5 years of related experience; CPA and/or MBA preferred.</li><li>Strong business analysis and process improvement skills.</li><li>Ability to work in a rapidly changing environment and deliver results.</li><li>Excellent communication and analytical abilities.</li></ul>
  • 2025-12-12T17:48:47Z
Medicare Biller
  • Lexington, KY
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a detail-oriented Medicare Biller to join our team in Lexington, Kentucky. In this long-term contract position, you will play a critical role in ensuring compliance with Medicare regulations and guidelines, particularly in the context of research billing and financial processes. This role requires collaboration with various teams to maintain billing integrity, secure adequate funding, and uphold the highest standards of fiscal compliance for research projects.<br><br>Responsibilities:<br>• Conduct comprehensive Medicare Coverage Analysis to determine appropriate billing classifications for routine and research services.<br>• Collaborate with research management, finance personnel, and study teams to secure sufficient funding from research sponsors.<br>• Advise principal investigators and departmental staff on compliant billing practices and fiscal responsibilities for research projects.<br>• Partner with revenue integrity and charge capture teams to ensure proper coding and billing processes within the electronic medical record system.<br>• Review and analyze research protocols to create accurate project-specific budgets, ensuring all procedural and labor costs are accounted for.<br>• Negotiate contracts and budgets with research sponsors to align with institutional financial policies and goals.<br>• Maintain tracking databases and provide timely updates to leadership and study teams regarding project progress.<br>• Identify and implement process improvements to enhance performance and customer satisfaction.<br>• Resolve contract and budget-related issues stemming from amendments or regulatory changes.<br>• Ensure compliance with federal, state, and local regulations affecting Medicare billing practices.
  • 2025-12-11T14:54:37Z
Cost Accountant
  • Lexington, KY
  • onsite
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • <p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>We are looking for a skilled Cost Accountant to join our client's team in Lexington, Kentucky. This role will focus on providing critical cost accounting and inventory reporting support for our Food Safety division across the United States and Canada. The position follows a hybrid work model, offering a balance between remote and in-office collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Conduct monthly inventory reserve analyses, managing large data sets and collaborating with Operations to identify inventory balances requiring reserves.</p><p>• Analyze monthly manufacturing variances, including direct labor and overhead costs, to ensure accurate capitalization into inventory.</p><p>• Assist in the costing of bills of materials for newly released products and provide support for cost-saving initiatives.</p><p>• Partner with Operations to calculate and verify cost savings actions while proactively identifying opportunities to enhance performance.</p><p>• Play a key role in the annual physical inventory process, supporting cycle counting exercises and improving inventory management practices.</p><p>• Maintain comprehensive documentation for balance sheet reconciliations to ensure accuracy in recorded amounts.</p><p>• Handle ad hoc requests efficiently, prioritizing tasks to meet deadlines and deliver results.</p><p>• Communicate effectively and manage multiple deadlines, ensuring alignment with cross-functional teams.</p><p>• Drive process improvement initiatives by identifying opportunities and implementing solutions.</p>
  • 2025-12-19T20:09:07Z