<p>We are seeking an experienced Quality Assurance Manager to lead and strengthen quality systems across our North American operations.</p><p><br></p><p>This is a strategic, process-driven role focused on:</p><ul><li>Leading ISO 9001 & ISO 14001 implementation and certification</li><li>Managing supplier quality, factory audits, and AQL inspections</li><li>Overseeing incoming goods inspections</li><li>Driving CAPA and continuous improvement initiatives</li><li>Supporting internal, external, and customer audits</li></ul><p>Most production is with external manufacturing partners, making supplier quality management and international travel key components of the role.</p><p><br></p><p>Join a global organization with strong heritage, real impact, and international collaboration opportunities.</p><p><br></p>
<p>Our client is a leader in their industry and seeing a QA Analyst with expertise in automotive finance, specifically QA with Mainframe experience to join our team in Southern California. In this long-term contract position, you will play a pivotal role in ensuring the accuracy, compliance, and performance of our mainframe-based Customer Account Servicing System. This position involves working on complex systems and requires a hands-on approach to manual testing, defect identification, and test process optimization.</p><p><br></p><p>Responsibilities:</p><p>• Validate updates and upgrades to the Customer Account Servicing System to ensure compliance and functionality.</p><p>• Analyze system bundles to classify changes as enhancements, corrections, or regulatory updates, and select appropriate testing methods.</p><p>• Develop and execute manual test scripts in Quality Center for batch processes, online components, and interface impacts.</p><p>• Perform production file comparisons by replaying data through batch processes and documenting output discrepancies.</p><p>• Plan and implement test enhancements for custom modules to ensure compatibility and stability.</p><p>• Collaborate with business stakeholders to review regulatory items and obtain necessary approvals.</p><p>• Maintain detailed documentation linking test scripts, defects, approvals, and results for audit readiness.</p><p>• Identify and report system defects, conduct root-cause analyses, and work with developers to resolve issues.</p><p>• Manage and organize test data, batch input files, and credentials for mainframe testing environments.</p><p>• Ensure adherence to change control practices and maintain traceability throughout the testing process.</p>
<p>We are seeking a temporary Email Developer to join our CRM team onsite in Irvine (5 days per week). This role will focus on building and executing Marketing Cloud email journey campaigns, supporting customer lifecycle and engagement initiatives.</p><p>The ideal candidate has hands-on experience developing emails and automated journeys within Salesforce Marketing Cloud, strong HTML/CSS skills, and a solid understanding of CRM data structure. This person will work closely with IT to build, test, and deploy campaigns, ensuring proper integrations, data flows, and performance tracking.</p><p>This is a temporary opportunity for someone who thrives in a fast-paced, collaborative environment and can quickly contribute to campaign execution and optimization.</p>
<p>We are looking for an experienced Senior Project Manager IT to join our team in Torrance, CA. This role is focused on leading IT projects related to customer-facing digital products, ensuring their successful delivery while fostering collaboration across various teams. As part of a long-term contract position, you will play a vital role in aligning project outcomes with business objectives and driving continuous improvement.</p><p><br></p><p><strong>Job Description</strong></p><p>The IT Project Manager will lead assigned projects and enhancements to new or existing systems following standard SDLC methodology (Agile and Waterfall). Responsibilities include full lifecycle project management, stakeholder communication, technical coordination, and the delivery of customer‑facing digital products.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage project plans, staff tasks, assignments, and progress reporting.</li><li>Track dependencies, risks, and issues; provide timely mitigation plans.</li><li>Facilitate communication between business and IT stakeholders.</li><li>Review, refine, and validate complex business requirements; develop a clear and prioritized backlog.</li><li>Partner with Solution Architects and Technical Leads to review designs.</li><li>Oversee QA planning and execution; coordinate test schedules and timelines.</li><li>Schedule, coordinate, and chair meetings; distribute meeting minutes.</li><li>Create presentations and communication materials for various stakeholders.</li><li>Manage release cycles and post‑launch activities end‑to‑end; support production systems.</li><li>Monitor team performance and provide feedback to ensure transparency for Product Owners and executives.</li><li>Support delivery teams and/or Product Owners in story and task definition.</li><li>Lead continuous improvement through data‑driven Agile retrospectives.</li><li>Maintain accurate and updated team documentation and project artifacts.</li><li>Collaborate with the Product Owner on backlog definition, prioritization, and visibility.</li><li>Partner with developers, designers, QA engineers, and cross‑functional teams to deliver product features.</li><li>Collaborate with other project teams to remove impediments.</li><li>Support Product Owners in stakeholder meetings and solution development.</li></ul><p><strong>Scope of Work</strong></p><p>The Project Manager will work with digital and consumer‑focused applications, supporting Agile delivery and cross‑functional coordination across internal teams, consultants, and vendors.</p><p><br></p><p><strong>What This Person Will Be Working On</strong></p><ul><li>Leading digital‑focused delivery teams aligned with departmental objectives.</li><li>Supporting Agile practices across customer‑facing digital applications.</li><li>Collaborating with IT teams, consultants, and vendors to define goals, backlogs, and roadmaps.</li><li>Managing one or more medium‑ to large‑scale, moderately to highly complex projects.</li><li>Ensuring projects are delivered on time, within budget, and with high quality.</li><li>Creating project plans, assigning tasks, identifying resource needs, conducting quality reviews, and escalating issues as needed</li></ul>
Director of Project Management – Job Overview<br><br>The Director of Project Management will provide strategic oversight for a high-volume, fast-paced creative production environment supporting tours, festivals, and national and regional marketing initiatives. This role focuses on optimizing workflows, strengthening Jira Atlassian systems, and driving data-informed decision-making at scale.<br><br>Partnering closely with Project Managers and cross-functional stakeholders, the Director will assess current processes, identify opportunities for improvement, and implement system enhancements that improve efficiency, visibility, and accountability. This role requires strong technical fluency, leadership experience, and the ability to communicate operational insights at the business level.<br><br>Key Responsibilities<br>Project & Workflow Oversight<br><br>Conduct regular check-ins with Project Managers to assess progress, risks, and opportunities for improvement<br><br>Oversee project management at scale in a high-volume ticket environment (100+ tickets per day, primarily production-focused)<br><br>Provide oversight on longer-term, complex content and creative initiatives (e.g., major campaign assets, large-format creative, templates, multi-month projects)<br><br>Step in to provide continuity and oversight during Project Manager absences as needed<br><br>Jira Atlassian Systems & Data Leadership<br><br>Evaluate and optimize Jira Atlassian workflows, structure, and reporting<br><br>Lead system improvements to enhance usability, analytics, and operational insight<br><br>Support rollout and adoption of an upcoming enterprise Jira account and related tools<br><br>Strengthen reporting to provide deeper visibility into workload, performance, and execution metrics<br><br>Translate system data into clear, actionable insights for stakeholders<br><br>AI, Automation & Scalability<br><br>Thoughtfully incorporate AI into QA, automation, and task assignment (excluding AI-generated creative work)<br><br>Identify opportunities to improve accuracy, efficiency, and consistency through system-driven solutions<br><br>Support future international coordination as workflows scale globally<br><br>Cross-Functional Leadership<br><br>Act as a senior liaison across creative, marketing, operations, and leadership teams<br><br>Ensure all marketing and creative work flows through standardized project management systems<br><br>Partner with stakeholders to understand pain points, priorities, and opportunities for improvement<br><br>Team Leadership & Creative Acumen<br><br>Lead and develop a small team (1 direct report initially, with potential to grow)<br><br>Provide steady leadership in a fast-paced environment<br><br>Bring strong creative judgment and an eye for quality without hands-on design execution<br><br>Must-Have Qualifications<br><br>Proven experience managing project management at scale<br><br>Experience leading and overseeing teams<br><br>Advanced expertise in Jira Atlassian or comparable enterprise PM tools (e.g., Asana)<br><br>Strong technical and systems-oriented background<br><br>Data-driven mindset with experience improving reporting and analytics<br><br>Practical understanding of AI in operational and automation contexts<br><br>Continuous learner focused on improving tools, systems, and processes
