IT Support Specialist I Location: Southern California (Primarily Remote | Occasional LA Office Presence) Compensation: Up to $75,000 annually Employment Type: permanent, Non-Exempt About the Role We’re seeking a customer-focused IT Support Specialist I to serve as the frontline technology partner for attorneys and detail oriented staff in a fast-paced, high-performance environment. This role is ideal for someone who enjoys solving problems, providing white-glove support, and building trust with senior professionals—all while growing their IT career. You’ll be the first point of contact for technical issues, supporting a wide range of end-user technologies commonly found in large detail oriented services organizations. While primarily remote, candidates must be based in Southern California for occasional in-office support. What You’ll Do Serve as the primary contact for IT support via phone, email, and ticketing system Resolve 25–35 daily incidents involving applications, Windows systems, hardware, printers, mobile devices, and basic network access Manage and document incidents using ServiceNow, maintaining a strong call-to-ticket ratio Escalate complex issues to Level II teams and follow through to resolution Deliver exceptional customer service to attorneys, leadership, and staff Create and maintain IT knowledge base documentation Collaborate with engineers on testing software, images, and documentation Why Join Primarily remote role with strong work-life balance Competitive compensation up to $75K Exposure to senior leadership and cutting-edge legal technology Collaborative IT team with opportunities to learn and grow If you’re dependable, service-driven, and ready to be the trusted IT partner for a high-performing organization, we’d love to hear from you. <br> For immediate consideration, direct message Reid Gormly on LinkedIn and Apply Now!
We are looking for a motivated Discovery Paralegal/Clerk to join a leading plaintiff trial firm in Los Angeles, California. This is a Contract to permanent position offering a dynamic environment where you will gain valuable mentorship and hands-on experience while contributing to impactful litigation cases. The ideal candidate will bring strong organizational skills and a keen attention to detail, thriving in a fast-paced legal setting.<br><br>Responsibilities:<br>• Draft legal documents, including briefs, pleadings, and discovery materials, using provided templates.<br>• Assist with court filings and ensure compliance with filing requirements.<br>• Conduct thorough legal research to support case strategies and arguments.<br>• Collaborate with attorneys on trial preparation, including organizing evidence and preparing exhibits.<br>• Receive mentorship and training from experienced senior associates to enhance career growth.<br>• Maintain a sense of urgency and precision when handling tasks to meet deadlines.<br>• Participate in team discussions and contribute to case development.<br>• Coordinate with clients and other parties involved in litigation to gather necessary information.<br>• Manage case files and documentation to ensure organization and accessibility.<br>• Provide administrative support as needed to facilitate efficient operations.
