<p>We are looking for a skilled Business Analyst to join our team. This position offers a unique opportunity to contribute to process improvements and ensure operational excellence within the financial services sector.</p><p><br></p><p>Responsibilities:</p><p>• Provide operational support to various desks based on workload and specific needs.</p><p>• Lead and manage projects, including quarterly quality checks, fee audits, and statement reviews.</p><p>• Coordinate system specifications and project plans between operations stakeholders and IT teams.</p><p>• Analyze operational and system trends to identify issues and propose solutions to management.</p><p>• Process departmental service and research requests with efficiency and accuracy.</p><p>• Collaborate with department managers to evaluate and enhance processes, addressing breakdowns and recommending improvements.</p><p>• Monitor and report trends that may require training updates or process enhancements.</p><p>• Conduct yearly audits and ensure compliance with established operational standards.</p><p>• Support business continuity plans by being prepared to perform essential functions remotely when necessary.</p><p>• Participate in ad-hoc projects as assigned by management</p>
<p>We are seeking an experienced IT Analyst II to join our technology team. This role is ideal for professionals who thrive in fast-paced, compliance-driven environments and enjoy supporting diverse user and technical needs. The IT Analyst II will play a vital part in ensuring smooth daily operations within Windows and macOS environments, with a significant focus on Microsoft 365 support and system security.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide advanced IT support across Windows and macOS platforms, Microsoft 365 suite (including Entra ID, SharePoint, Outlook, Intune), SaaS applications, and endpoint management tools such as Intune and Apple Business Manager.</li><li>Diagnose and resolve a wide range of technical issues, ensuring timely and effective communication with end users.</li><li>Administer and manage identity and access management systems (such as Azure AD, Okta), ensuring secure and compliant user workflows.</li><li>Maintain clear and concise documentation for IT processes, troubleshooting steps, and support tickets.</li><li>Ensure all systems and processes comply with relevant security frameworks, with a strong preference for candidates with exposure to NIST 800-171 and CMMC standards.</li><li>Adapt quickly to shifting priorities and multiple, concurrent support requests.</li><li>Collaborate with IT leadership and cross-functional teams to identify areas for improvement and recommend technology solutions.</li></ul><p><br></p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a hands-on IT Support professional to join a fast-growing organization. This role provides day-to-day technical support across a blended Windows and macOS environment, supporting end users, enterprise SaaS applications, and modern identity and endpoint management platforms.</p><p><br></p><p>Qualifications</p><p>Hands-On Experience with the following:</p><ul><li>Skilled in supporting blended Windows and macOS environments,</li><li>SaaS applications</li><li>Azure AD, 365</li><li>Endpoint management platforms (Intune)</li><li>Microsoft 365 support and administration</li><li>Familiarity with ticketing systems such as Zendesk or any other similar ticketing system</li><li>Ability to manage multiple priorities in a fast-paced, high-growth environment</li><li>Strong troubleshooting, documentation, and customer service skills</li></ul><p><br></p>
<p>We are looking for an experienced Senior Project Manager IT to join our team in Torrance, CA. This role is focused on leading IT projects related to customer-facing digital products, ensuring their successful delivery while fostering collaboration across various teams. As part of a long-term contract position, you will play a vital role in aligning project outcomes with business objectives and driving continuous improvement.</p><p><br></p><p><strong>Job Description</strong></p><p>The IT Project Manager will lead assigned projects and enhancements to new or existing systems following standard SDLC methodology (Agile and Waterfall). Responsibilities include full lifecycle project management, stakeholder communication, technical coordination, and the delivery of customer‑facing digital products.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage project plans, staff tasks, assignments, and progress reporting.</li><li>Track dependencies, risks, and issues; provide timely mitigation plans.</li><li>Facilitate communication between business and IT stakeholders.</li><li>Review, refine, and validate complex business requirements; develop a clear and prioritized backlog.</li><li>Partner with Solution Architects and Technical Leads to review designs.</li><li>Oversee QA planning and execution; coordinate test schedules and timelines.</li><li>Schedule, coordinate, and chair meetings; distribute meeting minutes.</li><li>Create presentations and communication materials for various stakeholders.</li><li>Manage release cycles and post‑launch activities end‑to‑end; support production systems.</li><li>Monitor team performance and provide feedback to ensure transparency for Product Owners and executives.</li><li>Support delivery teams and/or Product Owners in story and task definition.</li><li>Lead continuous improvement through data‑driven Agile retrospectives.</li><li>Maintain accurate and updated team documentation and project artifacts.</li><li>Collaborate with the Product Owner on backlog definition, prioritization, and visibility.</li><li>Partner with developers, designers, QA engineers, and cross‑functional teams to deliver product features.</li><li>Collaborate with other project teams to remove impediments.</li><li>Support Product Owners in stakeholder meetings and solution development.</li></ul><p><strong>Scope of Work</strong></p><p>The Project Manager will work with digital and consumer‑focused applications, supporting Agile delivery and cross‑functional coordination across internal teams, consultants, and vendors.</p><p><br></p><p><strong>What This Person Will Be Working On</strong></p><ul><li>Leading digital‑focused delivery teams aligned with departmental objectives.</li><li>Supporting Agile practices across customer‑facing digital applications.</li><li>Collaborating with IT teams, consultants, and vendors to define goals, backlogs, and roadmaps.</li><li>Managing one or more medium‑ to large‑scale, moderately to highly complex projects.</li><li>Ensuring projects are delivered on time, within budget, and with high quality.</li><li>Creating project plans, assigning tasks, identifying resource needs, conducting quality reviews, and escalating issues as needed</li></ul>
<p>We are looking for an experienced Senior Project Manager IT to lead and oversee complex projects and initiatives within our organization in Southern California. This role requires a strong background in IT project management, including the ability to manage budgets, timelines, risks, and resources effectively. As a long-term contract position, you will play a pivotal role in delivering business solutions and ensuring projects align with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop comprehensive project plans, assign team responsibilities, and monitor daily progress to ensure project milestones are met.</p><p>• Identify resource needs, perform quality reviews, and escalate any issues related to project functionality, timelines, or quality.</p><p>• Coordinate communication across departments to manage project scope, budget, risk, and resources.</p><p>• Oversee one or more high-complexity, cross-functional projects, ensuring alignment with organizational objectives.</p><p>• Learn and understand business domains at a high level to deliver effective project and business solutions.</p><p>• Manage medium to large-scale projects with moderate to high complexity, maintaining cost, schedule, and quality standards.</p><p>• Monitor project budgets and schedules, providing regular status reports and addressing any discrepancies or challenges.</p><p>• Implement project plans using Agile or Waterfall methodologies for platforms such as CCaaS and SaaS.</p><p>• Conduct risk assessments and develop mitigation strategies to address potential project challenges.</p><p>• Collaborate with technical and architecture teams to ensure successful project delivery.</p>
