18 Results for Customer Service Jobs in Lexington, KY

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Customer Service Representative

Louisville, KY
onsite
Temporary to Hire
20.59 - 23.84 USD / Hourly
We are looking for a Customer Service Representative to join our manufacturing team in Louisville, Kentucky. This in-person contract to hire opportunity is ideal for someone who enjoys supporting customers, coordinating across departments, and keeping order activity organized from start to finish. The Customer Service Representative in this role will help create a responsive service experience by handling inquiries, processing customer requests, and maintaining clear communication throughout each stage of the sales cycle. The Customer Service Representative hours are M-F, 8AM-5PM onsite. Responsibilities:• Respond to customer inquiries by providing accurate product details, service support, and guidance on available solutions.• Enter new orders, revise existing order information, and handle quote and sample requests with a high level of accuracy.• Coordinate with teams such as marketing, logistics, and quality to ensure customer needs are addressed efficiently.• Communicate updates proactively to customers, helping resolve issues and keeping orders moving smoothly through the process.• Maintain complete and accurate records of customer conversations, service requests, and order-related activity.• Oversee assigned inventory-related programs to ensure commitments are met and customers receive timely updates.• Support inbound and outbound customer communication while delivering attentive service across phone and email channels.• Participate in training activities to strengthen product knowledge and continuously improve service effectiveness.
2026-11-02T17:08:48Z

Customer Service Representative

Louisville, KY
onsite
Temporary to Hire
19.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to join our team in Louisville, Kentucky in a Contract to Permanent role. This position focuses on delivering responsive support across chat, phone, and order-related inquiries while ensuring each customer receives timely, accurate assistance. The ideal candidate is service-minded, organized, and confident managing questions, follow-up tasks, and cross-functional coordination in a fast-paced environment. The Customer Service Representative is fully onsite with Monday - Friday, 8AM-5PM EST hours. Responsibilities:• Deliver prompt assistance through website chat and customer communications, clarify needs, and connect complex matters with the right internal teams while remaining accountable for the overall customer experience.• Record conversations, service requests, lead details, follow-up commitments, and account updates accurately in company systems to maintain complete and reliable customer records.• Research customer concerns, address issues directly when possible, and manage escalations through resolution with regular updates to customers on status and next steps.• Provide internal support for quotes, order entry, order tracking, and service-related requests by coordinating with the appropriate departments to ensure timely handling.• Process post-sale service needs such as returns, refunds, claims, warranty matters, and RMAs in alignment with established policies and procedures.• Offer first-level product and technical guidance by gathering key application details, using available resources, and involving technical specialists when deeper review is needed.• Follow up proactively on delayed orders, pending information, open claims, unresolved questions, and other outstanding matters until a clear resolution or action plan is in place.• Maintain a calm, attentive approach in challenging interactions by demonstrating empathy, patience, and strong listening skills while working toward positive outcomes.• Partner closely with Sales, Operations, Marketing, Shipping, Service, Engineering, Procurement, and related teams to secure accurate information and resolve customer requests efficiently.
2026-11-02T17:08:48Z

Customer Service Representative

Louisville, KY
remote
Temporary to Hire
15.00 - 15.00 USD / Hourly
We are looking for a remote Customer Service Representatives to join a remote team supporting customers from Kentucky! This contract to hire opportunity is ideal for someone who communicates clearly, stays organized, and is comfortable handling a high volume of phone interactions. The position requires a well-organized home setup, dependable wired internet service, and the ability to work independently while delivering accurate and courteous service. YOU MUST LIVE IN in Kentucky for this remote position! The hours for the Customer Service Representative are Monday-Thursday, 10am - 7pm EST, & Friday 10am-6pm EST. Responsibilities:• Manage a steady flow of outbound customer calls while maintaining a courteous and helpful approach.• Enter order and customer information accurately into company systems and verify details for completeness.• Listen carefully to customer needs, provide clear responses, and resolve routine issues in a timely manner.• Document conversations, updates, and outcomes thoroughly to support service quality and follow-up.• Meet daily productivity expectations in a remote environment while staying focused and organized.• Use approved equipment and a wired internet connection to maintain consistent performance and call quality.
2026-11-02T17:48:45Z

Customer Support

Florence, KY
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Support team member to assist individuals and families seeking support services. This Long-term Contract position focuses on guiding applicants through intake, eligibility review, and service coordination while delivering respectful, responsive assistance in a high-volume environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to handle sensitive information with care while helping connect households to programs that support greater stability. Responsibilities:• Conduct intake conversations with applicants and gather the information needed to evaluate requests.• Review financial, household, and utility documentation to confirm eligibility and complete application assessments in line with program guidelines.• Prepare and process assistance requests, payments, vouchers, or pledges accurately so clients receive timely support.• Communicate with utility companies, landlords, and community organizations to help resolve urgent service-related needs and coordinate available aid.• Track open cases, follow up on missing items, and update records to maintain accurate documentation and reduce processing delays.• Explain application outcomes, required documents, and next steps in clear language that helps clients understand the process.• Identify additional household needs and connect clients with relevant internal services or external community resources for broader support.• Work closely with program staff and partner agencies to encourage coordinated service delivery and effective referrals.• Provide empathetic, culturally aware, and detail-oriented service during every interaction while protecting confidentiality and treating clients with respect.
2026-11-03T17:18:35Z

AR Specialist

Lexington, KY
remote
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are seeking an Accounts Receivable Specialist to join a growing organization in the Lexington area. This role is responsible for managing incoming payments, monitoring customer accounts, reconciling discrepancies, and supporting the overall cash flow of the business. The ideal candidate will be organized, detail-oriented, and comfortable communicating with customers regarding billing and payment matters. Essential Functions and Responsibilities• Generate and distribute customer invoices accurately and timely• Post customer payments, including checks, ACH transactions, and wire transfers• Monitor accounts to ensure timely collection of outstanding balances• Follow up with customers regarding past-due invoices• Research and resolve billing discrepancies and payment issues• Reconcile accounts receivable balances and customer statements• Maintain accurate customer records and payment documentation• Assist with month-end close activities and AR reporting• Prepare aging reports and communicate collection updates to management• Collaborate with accounting, customer service, and sales teams to resolve account issues
2026-10-30T19:28:43Z

Logistics Clerk

Georgetown Nt, KY
onsite
Temporary to Hire
17.10 - 19.80 USD / Hourly
Robert Half is looking for a dependable Logistics Clerk to support dispatch operations for a fast-paced logistics environment. This contract opportunity with potential for a permanent role is ideal for someone who can stay organized, communicate clearly with drivers and internal teams, and manage time-sensitive shipping activity during the 2nd shift. The 2nd shift schedule runs Tuesday through Saturday, 4:00pm - 12:00am, and applicants should be prepared for additional weekend hours when business needs require flexibility. Responsibilities:• Coordinate second shift dispatch activities to keep shipments moving on schedule and address routing or delivery issues as they arise.• Enter load details, shipment updates, and operational information accurately into internal systems to maintain reliable records.• Communicate with freight carriers, drivers, and customer service contacts to provide status updates and resolve transportation concerns.• Monitor shipping and receiving activity to help ensure timely movement of freight through the distribution process.• Respond to incoming calls and operational inquiries professionally while supporting a high-volume logistics workflow.• Track dispatch activity throughout the shift and escalate urgent service disruptions to the appropriate team members.• Assist with weekend coverage and overtime support when shipment volume or business demands increase.
2026-11-03T20:14:11Z

Accounts Receivable Clerk

Lexington, KY
onsite
Permanent / Full Time
45000.00 - 60000.00 USD / Yearly
for immediate consideration contact Lisa James at (859)788-3684 We are looking for an Accounts Receivable Accountant to join a growing organization in Lexington, Kentucky. This position supports day-to-day receivables operations by ensuring customer billing, payment processing, and collections activities are completed accurately and on schedule. The ideal candidate brings strong attention to detail, sound judgment when handling account issues, and the ability to work effectively with both customers and internal teams. Responsibilities:• Oversee customer account balances by keeping aging records current, applying credits appropriately, resolving payment variances, and documenting amounts that cannot be collected.• Assess customer credit background and financial information to help determine account eligibility and appropriate payment terms.• Prepare and transmit invoices through customer-required billing channels, including third-party platforms and other approved submission methods.• Monitor payment activity, escalate account discrepancies to leadership, identify delinquent accounts, and suggest next steps for collection efforts.• Partner with colleagues across departments to gather information, address billing issues, and support successful recovery of outstanding balances.• Support continuous improvement by working with department leadership to spot workflow gaps and apply established practices that strengthen efficiency.• Assist with onboarding and training of new accounts receivable team members on daily procedures and standards.• Complete customer-requested lien waivers, maintain awareness of varying state filing requirements, and track invoice-related compliance needs.• Prepare routine daily receivables reports and accurately post incoming payments, checks, deposits, and credit card transactions within internal systems.• Maintain organized and confidential financial and business records while contributing to other assigned accounting support tasks as needed.
2026-11-02T20:38:42Z

Travel Consultant

Louisville, KY
remote
Temporary / Contract
25.00 - 26.50 USD / Hourly
We are seeking an experienced Business Travel Consultant to coordinate and manage corporate travel arrangements. This position will handle travel requests from start to finish, including complex itineraries, vendor coordination, last-minute changes, and ensuring travel remains within company policies and budgets. Key Responsibilities Receive, prioritize, and coordinate employee travel requests. Design customized travel itineraries including flights, hotels, ground transportation, and corporate events. Utilize Global Distribution Systems (GDS), such as Sabre, to research and coordinate travel arrangements. Ensure bookings comply with corporate travel policies, preferred vendor agreements, and spending limits. Negotiate rates and maintain relationships with airlines, hotels, and other travel vendors. Identify opportunities for corporate discounts, preferred rates, and additional travel benefits. Quickly resolve flight cancellations, emergency itinerary changes, rebooking needs, and other travel disruptions. Communicate travel updates clearly with employees and internal stakeholders. Manage multiple itineraries and competing priorities while maintaining a high level of accuracy. Perform additional duties as needed.
2026-10-21T19:38:42Z

Procurement Specialist

Louisville, KY
onsite
Temporary to Hire
23.00 - 24.00 USD / Hourly
We are looking for a Procurement Specialist to support purchasing operations and vendor coordination for a growing team in Louisville, Kentucky. This contract position with potential for a permanent opportunity is ideal for someone who can balance day-to-day procurement activity with accurate documentation, budget awareness, and responsive internal customer service. The role will work across purchasing and finance-related processes, using procurement and business systems to help keep orders, invoices, and supplier interactions organized and on track. Responsibilities: • Manage purchasing activities from request through order completion, ensuring materials and services are obtained accurately and on schedule. • Use procurement and enterprise systems, including Coupa and ERP platforms, to enter, track, and maintain purchasing records and transaction details. • Review invoices against purchase data, resolve discrepancies, and coordinate with suppliers and internal stakeholders to support timely payment processing. • Monitor spending activity and assist with budget-related processes by maintaining clear records and helping teams stay aligned with approved purchasing guidelines. • Partner with internal customers to understand procurement needs, provide status updates, and deliver a high level of service throughout the buying cycle. • Maintain organized documentation for suppliers, purchase orders, invoices, and related approvals to support audit readiness and reporting needs. • Contribute to process improvement efforts involving procurement tools and connected business applications such as CRM, ERP solutions, and time-tracking or workflow systems like About Time. • Support supplier communication and follow-up activities to confirm pricing, delivery timing, and order accuracy. • Help address purchasing issues quickly by researching order status, coordinating resolutions, and keeping stakeholders informed.
2026-11-03T14:44:03Z

Administrative Assitant

Lexington, KY
onsite
Temporary / Contract
20.00 - 28.00 USD / Hourly
Robert Half is seeking a highly organized and proactive Administrative Assistant to provide high-level support to executive leadership and ensure the efficient operation of daily business activities. The ideal candidate will possess exceptional communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality and professionalism. Key Responsibilities Manage complex calendars, appointments, meetings, and travel arrangements for executive leadership. Coordinate and prepare meeting materials, agendas, presentations, and reports. Serve as the primary point of contact for internal and external stakeholders. Draft, edit, and proofread correspondence, reports, and other business documents. Track and manage projects, action items, and deadlines on behalf of leadership. Organize and maintain confidential files, records, and documentation. Coordinate special events, client meetings, and company functions. Screen calls, emails, and visitors, responding or escalating as appropriate. Assist with budgeting, expense reporting, invoice processing, and vendor coordination. Develop and improve administrative processes to increase efficiency and productivity. Provide support on strategic initiatives and cross-functional projects. Preferred Skills Experience supporting C-suite executives or senior management teams. Project coordination or project management experience. Experience with CRM, ERP, or document management systems. Strong analytical and problem-solving skills. Ability to anticipate needs and act with minimal supervision. Key Competencies Executive Presence Professionalism and Confidentiality Initiative and Accountability Attention to Detail Adaptability Communication and Interpersonal Skills Critical Thinking Organizational Excellence
2026-10-28T13:28:44Z

Desktop Support Analyst

Louisville, KY
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
We are looking for a Desktop Support Analyst to deliver hands-on technical assistance at a manufacturing site in Louisville, Kentucky. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, supporting employees in person, and serving as a trusted IT presence for both office and plant operations. The role works closely with a broader technology team while taking ownership of onsite support for local users and equipment. Responsibilities: • Deliver in-person technical support for end users across office and production settings, resolving a wide range of desktop and device-related issues. • Diagnose and address problems involving Windows workstations, business applications, printers, accessories, and routine connectivity concerns. • Set up, image, configure, and deploy desktops and laptops for new team members and current employees, including device refresh and replacement activities. • Administer basic Active Directory tasks such as account updates, password assistance, and security group maintenance. • Support manufacturing print devices, including Zebra label printers and multifunction equipment, with troubleshooting and connectivity checks. • Assist with Microsoft 365 and local workstation configuration, including application installs, domain enrollment, and controlled access setup. • Record incidents and service requests in the ticketing platform, maintain accurate support notes, and route advanced issues to specialized IT teams. • Provide limited support for macOS devices and legacy platforms, including user access issues tied to older business systems. • Coordinate with external vendors and travel occasionally to other locations for training, service coverage, or equipment support.
2026-10-29T19:24:08Z

Accounting Clerk

Lexington, KY
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
We are looking for an Accounting Clerk to support day-to-day financial operations in Lexington, Kentucky. This role is responsible for handling both receivables and payables, maintaining accurate records, and helping ensure timely processing of customer and vendor transactions. The ideal candidate brings strong attention to detail, solid accounting support experience, and the ability to work across departments to resolve discrepancies efficiently. Responsibilities: • Manage incoming payments, post cash receipts to customer accounts, and keep accounts receivable records current and accurate. • Prepare daily deposit documentation, record banking activity, and assist with month-end cash reconciliation against bank reporting. • Create and distribute customer invoices while verifying shipment and order documentation to confirm billing accuracy. • Research payment discrepancies, customer claims, returns, chargebacks, and non-sufficient-funds items, then apply credits or adjustments as appropriate. • Follow up with customers regarding outstanding balances and coordinate with internal teams to address billing, shipping, or purchase order issues affecting payment. • Process vendor invoices by validating supporting documentation, applying correct general ledger coding, securing approvals, and entering details into the accounting system. • Support payment cycles by preparing reports for review, issuing approved vendor payments, and maintaining organized records of completed transactions. • Review vendor account activity to resolve missing invoices, unapplied credits, unusual balances, and other account exceptions. • Administer related financial records such as sales tax support files, expense reimbursements, petty cash activity, credit card documentation, and insurance or vehicle records as needed. • Maintain accounting files throughout the year, including project-related documentation and year-end records retention activities.
2026-10-21T13:23:43Z

Bookkeeper

Lexington, KY
onsite
Permanent / Full Time
50000.00 - 70000.00 USD / Yearly
For immediate consideration contact Lisa James at (859)788-3684 We are looking for a Bookkeeper to support daily administrative and financial operations in Lexington, Kentucky. This role combines front-office coordination with bookkeeping tasks, making it ideal for someone who is organized, dependable, and comfortable managing a variety of office responsibilities. The position will contribute to payroll support, document handling, and client-facing administrative work in an organized office setting. Responsibilities:• Manage day-to-day front desk and administrative activities to help the office run efficiently.• Welcome visitors, answer incoming calls, and provide courteous support to clients and staff.• Perform routine bookkeeping duties, including maintaining financial records and assisting with payroll-related tasks.• Process and organize paperwork through scanning, filing, and accurate document management practices.• Prepare client documents and tax return packages for electronic distribution or physical delivery as needed.• Support accounts payable and accounts receivable activities by tracking transactions and maintaining organized records.• Complete bank reconciliations and help ensure financial information is accurate and up to date.
2026-10-20T17:54:12Z

Accounts Receivable Clerk

Louisville, KY
onsite
Permanent / Full Time
54000.00 - 62000.00 USD / Yearly
We are looking for an Accounts Receivable Clerk to support accurate payment processing and maintain healthy customer account balances in Louisville, Kentucky. This position plays an important role in keeping receivables organized by ensuring invoices, payments, and account records are handled with precision. The ideal candidate is comfortable working with billing activity, cash posting, and customer follow-up while helping the team maintain timely collections. Responsibilities: • Monitor customer invoices and review open balances to help keep receivables current and accurate. • Post incoming payments promptly and match receipts to the appropriate outstanding invoices. • Investigate payment discrepancies and resolve account issues by coordinating with customers and internal teams. • Conduct commercial collections outreach on past-due accounts through careful and timely follow-up. • Reconcile customer accounts to confirm balances are correct and supported by account activity. • Prepare and maintain aging summaries to highlight current and overdue receivables by payment status. • Assist with billing-related tasks to ensure invoices are issued correctly and account records remain up to date.
2026-10-29T19:08:46Z

Accounting Clerk

Campbellsville, KY
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for an organized Accounting Clerk to support daily financial operations in Campbellsville, Kentucky. This position focuses on maintaining accurate records, processing routine accounting transactions, and helping ensure timely handling of payables and receivables. The ideal candidate is detail-oriented, comfortable working with financial data, and able to manage multiple administrative accounting tasks efficiently. Responsibilities: • Process vendor invoices and prepare accounts payable transactions with accuracy and timeliness. • Record incoming payments and update accounts receivable information to keep customer accounts current. • Enter financial and operational data into accounting systems while verifying completeness and accuracy. • Assist with invoice handling, including review, coding, and documentation of payment records. • Prepare and post basic journal entries to support routine accounting activity. • Reconcile financial records and resolve discrepancies by reviewing supporting documentation. • Maintain organized accounting files and ensure records are accessible for reporting and audit needs.
2026-10-09T17:13:46Z

Full Charge Bookkeeper

Morehead, KY
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
Hybrid Opportunity for a Full Charge Bookkeeper in Morehead, KY We are looking for a detail-oriented Full Charge Bookkeeper to join a collaborative finance team in Morehead, Kentucky. This role combines payroll administration with project-based accounting support, making it ideal for someone who enjoys balancing multiple priorities in a hands-on environment. The position will oversee payroll activities, support billing and reconciliation work, and contribute to accurate month-end financial reporting. Responsibilities:• Manage end-to-end weekly payroll processing, ensuring employee hours are reviewed carefully and pay is issued accurately and on time.• Administer certified payroll reporting and filings in compliance with applicable project and regulatory requirements.• Support project accounting activities for long-duration jobs, including customer invoicing and tracking accounts receivable balances.• Record payroll-related transactions and prepare additional journal entries to maintain accurate financial records.• Assist with month-end close tasks by completing balance sheet reconciliations and verifying account activity.• Help oversee accounts payable and accounts receivable functions to support steady day-to-day accounting operations.• Maintain organized financial documentation and provide dependable accounting support across a range of bookkeeping needs.
2026-10-22T19:33:45Z

Accounting Manager

Louisville, KY
onsite
Permanent / Full Time
110000.00 - 120000.00 USD / Yearly
We are looking for an Accounting Manager to lead core accounting activities and help maintain accurate, timely financial reporting for our Louisville, Kentucky team. This role partners closely with operational and corporate stakeholders to guide close activities, strengthen controls, and support sound financial decision-making. The ideal candidate brings strong technical accounting knowledge, leadership ability, and a proactive approach to resolving issues and improving processes. Responsibilities: • Lead the month-end, quarter-end, and year-end close cycles, ensuring financial results are completed accurately and on schedule. • Prepare and review journal entries, balance sheet reconciliations, and account analyses to support reliable reporting. • Develop financial reporting packages and use analytical tools to explain trends, fluctuations, and performance drivers. • Enforce adherence to company standards, accounting guidance, and regulatory expectations through consistent review and oversight. • Oversee project-related accounting activity to confirm estimates remain current and transactions are recorded in the correct reporting periods. • Supervise day-to-day accounting workflows, including coordination of accounts receivable and accounts payable activities. • Monitor collections and disbursements while maintaining productive relationships with customers, vendors, and internal business partners. • Work cross-functionally with teams such as Sales, Operations, and Human Resources to align financial processes with business objectives. • Investigate discrepancies in financial records, resolve issues promptly, and help implement process enhancements that improve accuracy and efficiency. • Support audit preparation by assembling schedules, organizing documentation, and responding to external auditor requests as needed.
2026-10-14T20:28:43Z

Legal Assistant

Lexington, KY
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for a detail-oriented Legal Assistant to support a busy litigation practice in the Lexington, Kentucky area. This role focuses on coordinating case activity, preparing and submitting court documents, and helping attorneys stay organized in a fast-paced legal environment. The ideal candidate brings prior experience in civil litigation and is comfortable managing deadlines, filings, and scheduling with a high level of accuracy. Responsibilities:• Coordinate attorney calendars, hearings, deadlines, and client-related appointments to keep litigation matters on track.• Prepare, review, and submit court documents through electronic filing systems in accordance with court rules and deadlines.• Provide day-to-day administrative and case support for a high-volume medical malpractice and civil litigation workload.• Maintain organized case files, track key dates, and ensure legal documentation is current and accessible.• Communicate with courts, clients, medical offices, and other parties to gather information and support case progression.• Assist with drafting correspondence, assembling pleadings, and preparing materials needed for filings and litigation activities.
2026-10-30T20:18:44Z

18 results for Customer Service in Lexington, KY