13 Results for Customer Service Jobs in Lexington, KY

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Customer Service Representative

Louisville, KY
remote
Temporary to Hire
15.00 - 15.00 USD / Hourly
We are looking for a Customer Service Representative to support customer outreach and service operations. This long-term contract opportunity is well suited for someone who communicates clearly, works comfortably in a remote setting, and can manage frequent phone-based interactions with accuracy and consistency. The role involves handling high-volume outbound and customer service calls, documenting information carefully, and delivering a positive experience during each interaction. This is a remote position, however, you must live in the state of Kentucky for this role. The hours for the position are Monday-Friday, 10am-7pm EST. Responsibilities:• Place a large number of outbound calls each day while maintaining a detail-oriented and customer-focused approach.• Respond to customer questions, provide accurate information, and guide callers through next steps as needed.• Enter and update customer details, order information, and call outcomes with a high level of accuracy.• Maintain consistent communication standards by listening carefully and addressing concerns effectively.• Work independently in a remote environment while meeting productivity and quality expectations.• Use employer-required equipment setup standards, including a wired internet connection and approved computer accessories, to ensure reliable performance.• Support order-related activities and general customer service tasks across inbound and outbound interactions.
2026-09-24T20:44:07Z

Talent Manager (Administrative & Customer Support)

Lexington, KY
remote
Temporary / Contract
21.63 - 25.00 USD / Hourly
We are growing!!! If you want to work with an amazing team and for a Best Places to Work in Kentucky, apply now! Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to permanent opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half’s presence in the local business community.
2026-09-21T20:28:43Z

Office Assistant

Florence, KY
remote
Temporary / Contract
20.00 - 26.00 USD / Hourly
Robert Half is looking to connect with versatile Office Assistants for current and upcoming opportunities throughout Cincinnati and Northern Kentucky. These roles are suited to people who like a mix of administrative tasks, team support, and customer interaction.What you may do:<ul><li>Answer phones and respond to routine inquiries</li><li>Enter information and maintain accurate records</li><li>Prepare documents and assist with spreadsheets</li><li>Coordinate schedules, mail, supplies, and office requests</li><li>Provide general support to managers and team members</li></ul> Positions may differ in responsibilities, schedule, and assignment length. Apply with your resume, and we’ll reach out when we identify a potential fit.
2026-09-28T17:33:45Z

Logistics Clerk

Georgetown Nt, KY
onsite
Temporary to Hire
17.10 - 19.80 USD / Hourly
We are looking for a dependable Logistics Clerk to support overnight dispatch operations in Georgetown, Kentucky. This contract position with the potential to become permanent is ideal for someone who works well in a fast-paced logistics environment and can manage communication, coordination, and data accuracy across multiple shipments. The schedule for this role is Tuesday through Saturday on 2nd shift, and candidates must be willing to work additional weekend overtime when needed. Responsibilities:• Coordinate overnight dispatch activities to keep freight movements organized and on schedule.• Communicate with drivers, carriers, and internal teams to resolve shipment questions and delivery issues.• Enter load details, shipment updates, and operational records into company systems with a high level of accuracy.• Monitor shipping and receiving activity to ensure timely processing and proper documentation.• Provide customer support by answering calls, sharing status updates, and addressing service concerns professionally.• Track transportation activity and follow up on delays, route changes, or service exceptions to maintain efficient operations.• Maintain organized records related to freight, dispatch activity, and carrier communications.• Assist with weekend overtime coverage as business demands require.
2026-09-18T14:38:42Z

Benefits Administrator

Lexington, KY
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
We are seeking an experienced Member Benefits Specialist to join a well-established organization in the Lexington, KY area. This role is ideal for someone who enjoys helping people navigate their health and employee benefits and has previous experience working directly for a health insurance company. The position will work closely with members, employer groups, and insurance professionals to assist with enrollment, eligibility, claims, benefit questions, and ongoing account support. Key Responsibilities<ul><li>Process employee benefit and health insurance applications, review submissions for completeness, and forward completed materials to the appropriate insurance carrier or third-party administrator.</li><li>Assist employer groups with enrollment systems, including account access, password assistance, and questions regarding monthly invoices.</li><li>Provide responsive customer service to members, insurance agents, internal staff, and other contacts regarding benefit and insurance-related questions.</li><li>Help members obtain identification cards and assist with provider, pharmacy, and other benefit-related inquiries.</li><li>Educate members on available virtual care, employee assistance programs, and benefits enrollment resources.</li><li>Assist members with filing and tracking claims, researching claim issues, and identifying missing information needed for processing.</li><li>Communicate benefit-related changes to employer groups, including life insurance age reductions, dependent eligibility changes, and other applicable updates.</li><li>Maintain and update group information, including contacts, salary information, beneficiary details, and other account records.</li><li>Explain employee benefit programs and requirements, including health savings accounts (HSAs), health reimbursement arrangements (HRAs), flexible spending accounts (FSAs), Section 125 plans, HIPAA, COBRA, qualifying events, waiting periods, and basic Affordable Care Act requirements.</li><li>Prepare materials for benefit presentations, open enrollment meetings, and employee communications.</li><li>Maintain accurate account documentation within the applicable software system, including correspondence, activity records, and phone notes.</li><li>Track prospective business opportunities, gather information needed for quotes, and assist with presenting available health and benefit plan options.</li><li>Support marketing and sales representatives with servicing agents, employer groups, and employees within an assigned territory.</li><li>Assist insurance agents with the quoting process and help identify opportunities to introduce additional lines of coverage.</li><li>Travel within the state as needed for employee benefit presentations, enrollment meetings, and conferences.</li><li>Follow up with clients regarding monthly premium payments and delinquent accounts.</li><li>Provide backup support for other department team members during absences or periods of increased workload.</li><li>Assist with departmental initiatives and special projects, including spreadsheets, audit support, analytical assignments, and cross-functional collaboration.</li></ul>
2026-09-30T21:28:45Z

Tax Manager - Public

Louisville, KY
onsite
Permanent / Full Time
85000.00 - 125000.00 USD / Yearly
A growing public accounting firm is seeking an experienced Tax Manager to join its team and take on a key client-facing role. This is an excellent opportunity for a tax professional who enjoys working directly with clients, managing relationships, and taking ownership of tax engagements while having the support of an established and growing firm. Key Responsibilities<ul><li>Prepare and review individual and business income tax returns, including Forms 1040, 1120S, 1065, 1120, 990, and 1041</li><li>Review tax returns for accuracy, completeness, and compliance with applicable tax regulations</li><li>Be responsible for reviewing and signing tax returns within your area of authorization</li><li>Manage an assigned book of business and serve as a primary point of contact for clients</li><li>Build and maintain strong, long-term client relationships</li><li>Advise clients on tax matters and identify tax planning opportunities</li><li>Take over and manage an established client portfolio as part of the firm's continued growth and acquisition activity</li><li>Collaborate with other members of the accounting and tax team to ensure quality and timely completion of engagements</li><li>Assist with the onboarding and transition of new clients</li><li>Contribute to the continued growth of the practice through client relationships and referrals</li></ul>Why Consider This Opportunity?<ul><li>Established book of business provided</li><li>Laid-back, flexible work environment</li><li>Make your own schedule</li><li>Summer Fridays</li><li>Opportunity to take ownership of an existing client portfolio</li><li>Growing firm with additional business expected</li><li>Opportunity to work with clients across a variety of tax needs</li><li>Opportunity to play an important role in the firm's growth and expansion</li><li>Collaborative environment with the resources and support of an established organization</li></ul>
2026-09-08T12:53:44Z

Loan Administrator

Frankfort, KY
onsite
Temporary / Contract
15.84 - 18.34 USD / Hourly
Robert Half is actively searching for a Delinquent Accounts Specialist with a positive attitude and strong communication skills. This position in the Frankfort, Kentucky region is a contract/temporary to hire opportunity working with a housing organization to address delinquent mortgage accounts. Please see the details below and apply today for immediate consideration. If you don’t have exact experience, but feel that your skills apply, please feel free to submit your application. Your responsibilities in this role: - Receive/Place inbound/outbound telephone calls with delinquent borrowers to establish contact and identity for the true reason for default - The position would entail placing borrowers on an informal repayment plan or making the determination to refer them to an intervention team for more analytical review - Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries - Review and process payments received on daily suspend and unapplied reports - Generate and follow up on required correspondence to ensure compliance - Lead all billing and reporting activities according to deadlines - Ensure mortgage borrower properties are in compliance with regulations and requirements - Maintain and update customer files to ensure data integrity - Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment
2026-09-01T15:14:02Z

Bookkeeper

Lexington, KY
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for a detail-oriented Bookkeeper to support daily accounting, payroll, and administrative operations for our team in Lexington, Kentucky. This position plays a key role in keeping financial records accurate, processing payroll and payables on schedule, and maintaining organized documentation across multiple business functions. The ideal candidate brings strong bookkeeping experience, sound judgment, and the ability to manage competing priorities with accuracy and professionalism. Responsibilities: • Manage incoming mail by sorting and distributing documents to the appropriate recipients in a timely manner. • Maintain employee records in both digital and paper formats, including attendance, paid time off, tax updates, compensation changes, new employee entries, and separation documentation. • Process payroll by reviewing timecards for accuracy, confirming approvals, entering hours into the payroll system, issuing payments, and handling related deductions such as garnishments and tax levies. • Prepare and maintain payroll-related records, complete required journal entries, support direct deposit processing, and coordinate payroll tax and other mandated remittances. • Administer accounts payable activities by entering approved invoices, updating purchase order information, issuing vendor payments, and filing payment documentation for audit-ready recordkeeping. • Track purchase orders and vendor billing details to identify discrepancies, support accurate job costing, and maintain complete records for completed transactions. • Prepare billing documentation for project review, issue customer invoices, and retain organized records of completed billings, including time-and-material support documents. • Maintain job tracking records, monitor service and time-and-material work for billing readiness, and support timely invoicing cycles. • Keep accurate records for fleet maintenance, electrical permits, inspections, and related operational documentation. • Prepare and file use tax information and submit required state payments in accordance with reporting deadlines.
2026-09-25T20:48:46Z

Revenue Accountant

Prospect, KY
remote
Temporary / Contract
- USD / Hourly
We are seeking an experienced Revenue Recognition Accountant to support a newly public company as it implements and strengthens its contract review and revenue recognition processes in support of SOX compliance. This position will initially be engaged on a contract basis, with the potential to convert to a full-time role as the process and workload continue to develop. This is remote with the first 1-2 weeks onsite in Louisville, KY.The Revenue Recognition Accountant will be responsible for reviewing customer contracts, documenting revenue recognition conclusions under ASC 606, and ensuring appropriate review and sign-off procedures are followed. The role will work closely with Accounting and other internal stakeholders to establish a consistent, auditable contract review process.Key Responsibilities<ul><li>Review customer contracts for revenue recognition considerations in accordance with ASC 606.</li><li>Analyze contract terms and answer required revenue recognition assessment questions, documenting the basis for conclusions.</li><li>Identify relevant terms including performance obligations, transaction price, variable consideration, contract modifications, and timing of revenue recognition.</li><li>Locate and obtain contracts and supporting documentation when agreements are not readily available within Deltek, coordinating with appropriate internal stakeholders as needed.</li><li>Navigate contracts that vary significantly in format, complexity, and structure.</li><li>Prepare clear documentation supporting revenue recognition conclusions for the company's newly established contract review process.</li><li>Support the company's SOX control environment, including maintaining appropriate evidence of contract review and ensuring required approvals are completed.</li><li>Facilitate a sign-off process and follow up on outstanding reviews or documentation.</li><li>Provide ongoing revenue recognition support to Accounting and business stakeholders as new contracts, amendments, or unusual transactions arise.</li><li>Identify opportunities to improve, standardize, and streamline the contract review process.</li><li>Leverage AI and other technology tools wherever practical to increase the efficiency of contract review, identify relevant contract provisions, summarize key terms, and support documentation while maintaining appropriate professional review and controls.</li></ul>
2026-09-24T17:33:45Z

Corporate Tax Staff Accountant

Mount Washington, KY
onsite
Temporary / Contract
28.00 - 30.00 USD / Hourly
We are seeking a detail-oriented Sales & Use Tax Accountant to manage multi-state sales and use tax compliance utilizing Avalara while supporting various accounting functions, including accounts payable, account reconciliations, and administrative accounting duties. This role is responsible for ensuring timely and accurate tax filings, maintaining compliance with state and local regulations, and assisting with day-to-day accounting operations. Key Responsibilities Sales & Use Tax Prepare, review, and file multi-state sales and use tax returns utilizing Avalara. Monitor taxability of products and services across multiple jurisdictions. Reconcile sales tax payable accounts and investigate discrepancies. Ensure compliance with state and local tax regulations. Assist with sales tax audits and respond to notices from taxing authorities. Maintain exemption certificates and customer tax documentation. Research tax laws and regulations and implement necessary compliance updates. Generate and analyze sales tax reports for management review. Accounts Payable Process vendor invoices and ensure proper coding to the general ledger. Review and reconcile vendor statements. Prepare and process weekly check runs, ACH, and wire payments. Research and resolve invoice and payment discrepancies. Maintain vendor records and support 1099 reporting requirements. General Accounting Perform monthly bank, credit card, and general ledger reconciliations. Prepare and post journal entries. Assist with month-end and year-end close activities. Maintain accurate accounting records and supporting documentation. Support internal and external audit requests. Monitor and reconcile balance sheet accounts. Administrative & Communication Communicate with vendors, customers, and internal departments regarding tax, invoice, and payment inquiries. Respond promptly to email correspondence and accounting-related requests. Assist with process improvements and documentation of accounting procedures. Support special projects and other accounting duties as assigned. Qualifications Bachelor's degree in Accounting, Finance, or related field preferred. 2+ years of accounting experience, with sales and use tax experience strongly preferred. Hands-on experience with Avalara required. Knowledge of multi-state sales and use tax regulations. Experience with accounts payable and account reconciliations. Proficiency in Microsoft Excel, including VLOOKUPs, Pivot Tables, and data analysis. Strong organizational skills and attention to detail. Excellent written and verbal communication skills.
2026-09-16T15:12:10Z

Staff Accountant

Lexington, KY
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
We are seeking a detail-oriented Staff Accountant to join our client's accounting team in Lexington, Kentucky. The Staff Accountant will be responsible for supporting the month-end close process, preparing journal entries, reconciling accounts, and assisting with financial reporting. This role offers an excellent opportunity for an accounting professional looking to grow within a stable and collaborative environment.Key Responsibilities<ul><li>Prepare and post journal entries.</li><li>Perform monthly balance sheet and bank reconciliations.</li><li>Assist with month-end and year-end close activities.</li><li>Maintain and analyze general ledger accounts.</li><li>Support accounts payable and accounts receivable processes as needed.</li><li>Prepare financial reports and assist with budgeting activities.</li><li>Ensure compliance with accounting policies and procedures.</li><li>Assist with audits and provide supporting documentation.</li><li>Identify process improvements to increase efficiency and accuracy.</li><li>Complete ad hoc accounting and financial analysis projects.</li></ul>
2026-09-16T15:18:40Z

Controller

Lexington, KY
onsite
Permanent / Full Time
100000.00 - 125000.00 USD / Yearly
We are looking for an experienced Controller to lead core accounting operations for our client in Central Kentucky. This role oversees financial reporting, cash management, compliance, and internal controls while partnering with senior leadership to support sound fiscal decision-making. The ideal candidate brings strong technical accounting expertise, a collaborative leadership style, and the ability to guide both daily operations and long-range financial priorities. Responsibilities:• Direct the institution’s accounting activities across general ledger operations, fixed assets, grants, accounts payable, and treasury functions to maintain accurate and timely financial records.• Lead, coach, and support accounting team members by setting expectations, developing talent, and promoting consistent performance and accountability.• Monitor short-term and long-range cash activity, evaluate liquidity needs, and recommend effective use of available operating funds to optimize financial position.• Produce clear financial and operational reporting on cash balances, investment performance, receivables, and other key indicators for leadership review.• Analyze general ledger accounts and financial trends to identify drivers affecting fiscal health and provide insight for management decisions.• Oversee the continued enhancement and effective use of financial systems, collaborating with finance, human resources, payroll, and information technology teams as needed.• Manage the preparation for internal and external audits, coordinate audit activity, and help ensure adherence to federal and state requirements as well as institutional policies.• Supervise year-end close activities, review balance sheet reconciliations, and direct the preparation of annual financial statements, audit work papers, and required state reporting.• Strengthen internal control practices by developing, implementing, and monitoring procedures that protect assets and preserve the integrity of financial data.• Serve as a key advisor to finance leadership and maintain productive relationships with banks, auditors, government agencies, and campus departments on accounting matters.
2026-09-25T20:48:46Z

Bookkeeper

Lexington, KY
onsite
Permanent / Full Time
50000.00 - 70000.00 USD / Yearly
For immediate consideration contact Lisa James at (859)788-3684 We are looking for a Bookkeeper to support daily administrative and financial operations in Lexington, Kentucky. This role combines front-office coordination with bookkeeping tasks, making it ideal for someone who is organized, dependable, and comfortable managing a variety of office responsibilities. The position will contribute to payroll support, document handling, and client-facing administrative work in an organized office setting. Responsibilities:• Manage day-to-day front desk and administrative activities to help the office run efficiently.• Welcome visitors, answer incoming calls, and provide courteous support to clients and staff.• Perform routine bookkeeping duties, including maintaining financial records and assisting with payroll-related tasks.• Process and organize paperwork through scanning, filing, and accurate document management practices.• Prepare client documents and tax return packages for electronic distribution or physical delivery as needed.• Support accounts payable and accounts receivable activities by tracking transactions and maintaining organized records.• Complete bank reconciliations and help ensure financial information is accurate and up to date.
2026-09-15T02:24:07Z

13 results for Customer Service in Lexington, KY