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13 results for Customer Service in Lexington, KY

Customer Service Manager

Louisville, KY
onsite
Temporary to Hire
26.00 - 30.00 USD / Hourly
We are looking for an experienced Customer Service Manager to lead service operations and support a high-quality customer experience in Louisville, Kentucky. This contract to hire position is ideal for someone who excels at team coordination and customer account support. The right candidate will bring strong organization, sound judgment, and the ability to keep service activities running smoothly while maintaining excellent communication with customers and internal teams. The Customer Service Manager role is onsite Monday - Friday, 8am-5pm. Responsibilities of Customer Service Manager:• Lead daily customer service activities to ensure timely, attentive, and solution-focused support across all customer interactions.• Oversee customer accounts by addressing service needs, resolving concerns, and maintaining strong ongoing relationships.• Coordinate work assignments and service requests using computer-aided dispatch tools to improve response times and operational efficiency.• Manage job scheduling activities, balancing priorities and available resources to keep appointments and service commitments on track.• Support performance by guiding staff, monitoring service quality, and encouraging consistent customer care standards.• Handle escalated issues with a calm, practical approach, working across teams to reach effective resolutions.• Track service metrics and operational trends to identify opportunities for process improvement and stronger customer outcomes.• Collaborate with internal departments to ensure accurate communication, smooth service delivery, and dependable follow-through on customer needs.
2026-06-25T21:03:41Z

Logistics Clerk

Georgetown Nt, KY
onsite
Temporary to Hire
18.00 - 18.00 USD / Hourly
Robert Half is looking for a dependable Logistics Clerk to join a fast-paced distribution environment in Georgetown, Kentucky. This contract opportunity with potential for a permanent role is ideal for someone who enjoys coordinating transportation activity, communicating with drivers and carriers, and keeping shipment information accurate across each shift. The role supports third-shift dispatch operations from Tuesday through Saturday and requires flexibility for additional weekend overtime when business needs increase. This is a 2nd shift position - 4p - 12a with overtime. Responsibilities:• Coordinate overnight dispatch activity by assigning loads, tracking shipment movement, and keeping transportation schedules on target.• Communicate with drivers, freight carriers, and internal teams to resolve routing questions, delivery updates, and service issues in a timely manner.• Enter shipment, dispatch, and receiving information into company systems with a high level of accuracy and attention to detail.• Monitor shipping and receiving activity to help ensure freight is processed correctly and documentation remains complete.• Respond to inbound and outbound calls professionally while providing clear status updates and customer service support.• Review transportation records and daily logistics data to identify discrepancies and escalate issues when needed.• Support distribution operations by maintaining organized dispatch logs, shipment records, and communication notes.• Work a Tuesday through Saturday third-shift schedule and assist with weekend overtime as required by operational demands.
2026-07-09T18:00:17Z

Staff Accountant

Jeffersonville, IN
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented Staff Accountant to join our team in Jeffersonville, Indiana. In this role, you will oversee core accounts receivable activities, help maintain accurate financial records, and contribute to timely period-end close and reporting. This position is well suited for an accounting specialist who can balance strong analytical skills with a responsive, service-focused approach to internal teams and customers. This position is perfect for an AR specialist looking for growth into a Staff Accountant and to continue to grow their accounting career into a Senior Accountant in the next few years! Responsibilities:• Prepare and issue customer invoices with accuracy and within established timelines to support consistent billing operations.• Track outstanding receivables, apply incoming payments, and maintain precise account records to keep balances current and well documented.• Research billing questions, payment variances, and disputed items, working with customers and internal partners to reach timely resolution.• Review aging activity regularly and follow up on past-due balances to strengthen collections performance and reduce delinquency.• Complete reconciliations for accounts receivable and related balance sheet accounts, supporting month-end and other periodic close activities.• Record journal entries associated with receivables and cash receipts while investigating unusual account fluctuations or mismatches.• Process daily cash activity, including checks, wire payments, and other receipts, and coordinate with banking contacts when transaction issues arise.• Support financial reporting, audit requests, and compliance efforts by organizing schedules, documentation, and other accounting support materials.• Partner with sales, customer service, and operations teams to improve billing accuracy, streamline workflows, and assist with special projects or team support needs.
2026-07-13T22:13:56Z

Collections Specialist

Lexington-fayette, KY
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Collections Specialist to join a wholesale distribution organization in Lexington-Fayette, Kentucky. This Contract to permanent opportunity is ideal for someone who can balance strong account recovery efforts with a service-focused approach to customer interactions. The role centers on managing commercial receivables, resolving past-due balances, and helping maintain healthy client relationships through clear and effective communication. Responsibilities: • Manage a portfolio of commercial accounts and follow up on outstanding balances in a timely and consistent manner. • Communicate with customers by phone and email to address delinquent invoices, discuss payment status, and secure payment commitments. • Review account activity and aging reports to identify overdue receivables and prioritize collection efforts. • Work collaboratively with internal teams to research billing questions, resolve disputes, and remove barriers to payment. • Maintain accurate records of collection activity, customer conversations, and payment arrangements within company systems. • Provide courteous customer support while applying consistent collection practices to protect cash flow and client relationships. • Escalate complex or high-risk accounts when necessary and support next-step resolution efforts. • Monitor promised payments and take appropriate follow-up action when commitments are not met.
2026-07-07T19:04:30Z

Bookkeeper

Lexington, KY
onsite
Permanent / Full Time
19750.00 - 26000.00 USD / Yearly
PART TIME ONLY (Flexible schedule) We are looking for a detail-oriented Bookkeeper to support day-to-day financial operations for a part-time role based in Lexington, Kentucky. This position is well suited for someone who is comfortable managing routine accounting activity, maintaining accurate records, and working independently during onsite days Wednesday through Friday. The ideal candidate brings hands-on experience with core bookkeeping functions and a strong command of QuickBooks. Responsibilities:• Maintain accurate financial records by entering and updating accounting data in QuickBooks and related systems.• Process vendor invoices, prepare payments, and monitor outgoing transactions to keep accounts payable current.• Track incoming payments, issue customer billing, and follow up on outstanding balances to support accounts receivable activities.• Reconcile bank accounts and review credit card transactions to ensure records are complete and discrepancies are resolved promptly.• Support regular bookkeeping tasks such as organizing documentation, verifying financial details, and maintaining orderly records for reporting purposes.• Assist with general data entry and financial administration while helping keep accounting information accurate and up to date.
2026-07-02T17:30:09Z

Full Charge Bookkeeper

Lexington, KY
onsite
Permanent / Full Time
50000.00 - 65000.00 USD / Yearly
We are looking for an experienced Full Charge Bookkeeper to support day-to-day financial operations for a CPA firm in Lexington, Kentucky. This position is ideal for someone who can manage the full bookkeeping cycle with accuracy, maintain organized records, and provide dependable financial insight. The right candidate will be comfortable working in QuickBooks, handling core accounting activities, and contributing to timely reporting and payroll processing. Responsibilities: • Oversee complete bookkeeping activities, including maintaining the general ledger and ensuring financial records remain accurate and current. • Process vendor invoices and payments while keeping accounts payable transactions organized and up to date. • Manage customer billing, post incoming payments, and follow through on outstanding balances to support healthy accounts receivable. • Perform regular bank and account reconciliations to identify discrepancies and resolve issues promptly. • Administer bi-monthly payroll with close attention to deadlines, deductions, and record accuracy. • Prepare recurring financial summaries and KPI reports to help stakeholders monitor business performance. • Maintain and update accounting data in QuickBooks and QuickBooks Online to support efficient daily operations. • Assist with month-end bookkeeping tasks and produce clean, reliable documentation for internal and client reporting.
2026-06-12T19:13:43Z

Intermediate Accountant

Lexington, KY
onsite
Permanent / Full Time
55000.00 - 80000.00 USD / Yearly
For immediate consideration, contact Lisa James at (859)788-3684 We are looking for an Intermediate Accountant to support core financial operations for our outstanding client in Central, Kentucky. This position contributes to accurate reporting, organized recordkeeping, and timely transaction processing while working closely with the broader accounting team. The role is well suited for someone who is detail-oriented, comfortable managing multiple priorities, and eager to strengthen day-to-day accounting processes. Responsibilities:• Contribute to the month-end close process by preparing and reviewing accounting information for the financial reporting team.• Enter and maintain customer records, payroll-related job details, and project status updates within the company’s accounting platform.• Provide accounting and administrative support tied to storm response activity and related operational needs.• Keep contracts, financial records, and supporting documentation organized to ensure accuracy and accessibility.• Prepare recurring financial reports such as aging summaries and work-in-progress schedules for internal review.• Review and code vendor invoices for payment processing and assist with reconciliations for company credit card activity.• Gather schedules and backup materials requested during external audits and help ensure timely responses.• Identify opportunities to improve accounting workflows and support efforts that increase efficiency and data accuracy.• Complete additional accounting and administrative assignments as business needs require.
2026-06-26T20:04:43Z

Bookkeeper

Lexington, KY
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
About the RoleOur client is seeking a detail-oriented and dependable Bookkeeper to manage day-to-day accounting functions and support the overall financial health of the organization. This role is ideal for someone who enjoys working in a collaborative environment and takes pride in maintaining accurate financial records.Key Responsibilities<ul><li>Process accounts payable and accounts receivable transactions</li><li>Reconcile bank and credit card accounts</li><li>Prepare and post journal entries</li><li>Maintain accurate general ledger records</li><li>Assist with month-end close activities</li><li>Process payroll and maintain payroll records</li><li>Prepare financial reports and support budgeting efforts</li><li>Monitor cash flow and resolve accounting discrepancies</li><li>Maintain vendor and customer records</li><li>Ensure compliance with company policies and accounting procedures</li></ul>
2026-07-08T14:28:41Z

Intermediate Accountant

Lexington, KY
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
For immediate consideration contact Lisa James at (859)788-3684 We are looking for an Accountant to join our client based in Lexington, Kentucky. This role supports day-to-day financial operations by helping maintain accurate records, assisting with reporting activities, and contributing to an efficient month-end close process. The position offers the opportunity to work across accounting and administrative functions while partnering with internal teams to keep financial information organized and up to date. Responsibilities:• Contribute to the monthly close process by preparing and organizing financial information for the reporting team.• Create and maintain customer and project records in the accounting platform, including job setup and closeout activities.• Provide accounting and administrative support related to storm response and other business operational needs.• Organize contracts, backup files, and other financial documentation to ensure records remain complete and accessible.• Prepare recurring financial reports such as aging summaries and work-in-progress analyses for internal review.• Review and assign proper coding to invoices, route them for payment processing, and assist with credit card reconciliation tasks.• Respond to audit support needs by gathering schedules, records, and requested documentation for external reviewers.• Identify opportunities to streamline accounting workflows and help improve the accuracy and efficiency of routine processes.• Handle additional accounting-related duties and administrative assignments as business needs require.
2026-06-26T20:08:42Z

IT Manager

Madison, IN
onsite
Permanent / Full Time
100000.00 - 130000.00 USD / Yearly
Our client is seeking a Technology Manager to serve as a strategic IT leader and business partner across the organization. This individual will drive technology initiatives that support core business operations, optimize enterprise systems, and align IT capabilities with long-term business goals. This role blends business analysis, IT leadership, and project delivery, requiring someone who can influence stakeholders, lead teams, and execute complex technology solutions in a manufacturing environment. Key Responsibilities:<ul><li>Lead and develop a team supporting enterprise systems including ERP, CRM, MES, and other business platforms</li><li>Partner with business leaders to identify needs and implement scalable technology solutions</li><li>Own IT project delivery—prioritization, resourcing, budgeting, and execution (on time and within budget)</li><li>Collaborate with IT leadership to build and maintain multi-year technology roadmaps aligned to business strategy</li><li>Manage relationships with managed service providers, vendors, and system integrators</li><li>Oversee operational IT support for the site/region, ensuring high performance and cost efficiency</li><li>Ensure compliance with SOX and internal controls, including policy development and audit readiness</li><li>Support disaster recovery and business continuity planning through testing and execution</li><li>Drive process improvement through data, reporting, and cross-functional collaboration</li><li>Mentor and develop team members through coaching, performance management, and career development</li></ul>
2026-07-08T13:34:01Z

Entry Level Accountant

Georgetown, KY
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
1-2 days a week work from home, mainly in office position. We are looking for an Entry Level Accountant to support core accounting operations for a transport-focused organization in Georgetown, Kentucky. This role is well suited for an early-career candidate who is eager to strengthen fundamental accounting skills while contributing to accurate financial records and timely reporting. The position offers hands-on exposure to reconciliations, invoice activity, and month-end processes in a collaborative business environment. Responsibilities:• Support month-end close activities by preparing journal entries and completing reconciliations for bank accounts and general ledger balances.• Review financial results to identify fluctuations, summarize key drivers, and provide clear explanations for variances.• Process invoices with attention to customer- or business-specific requirements and assist with revenue-related cost calculations.• Help maintain accurate accounts payable and accounts receivable records to support day-to-day accounting operations.• Prepare organized workpapers and maintain thorough documentation to ensure accounting activity is traceable and audit-ready.• Communicate findings, updates, and completed work to team members and stakeholders in a clear and thorough manner.• Contribute to the preparation and review of financial information by applying a working understanding of core financial statements.
2026-07-06T15:38:42Z

Accounts Receivable Specialist

Louisville, KY
onsite
Temporary / Contract
23.00 - 25.00 USD / Hourly
We are looking for an Accounts Receivable Specialist to support financial operations for a manufacturing organization in Louisville, Kentucky. This Long-term Contract position will focus on maintaining accurate receivables records, applying incoming payments, supporting billing activities, and driving timely commercial collections. The ideal candidate brings strong attention to detail, sound judgment in account follow-up, and the ability to manage cash activity in a fast-paced environment. Responsibilities: • Manage daily accounts receivable activities by reviewing open balances, updating account records, and helping maintain accurate financial data. • Apply incoming payments to customer accounts with precision, ensuring cash applications are posted correctly and discrepancies are researched promptly. • Conduct commercial collections outreach with careful attention to detail to secure timely payment and reduce overdue balances. • Prepare and process customer billing transactions, confirming invoices are accurate, complete, and aligned with established procedures. • Monitor cash activity and reconcile payment information to support consistent reporting and account accuracy. • Investigate account variances, resolve payment issues, and coordinate with internal partners to address outstanding items. • Maintain organized documentation for receivables, collections efforts, billing records, and payment activity to support audit readiness.
2026-07-08T15:28:39Z

Scheduler

Louisville, KY
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a highly organized Scheduler to support staffing coordination and daily scheduling operations in Louisville, Kentucky. This contract opportunity with permanent potential is ideal for someone who can balance multiple priorities, maintain accurate schedule information, and respond quickly to changing coverage needs. The person in this role will help align employee availability with client demands while keeping communication clear and timely across all parties. The Scheduler position can be part-time or full-time hours, depending on what you are looking for! You must have some "on call" availability for nights and weekends. In office hours would fall between Monday - Friday, 8:30AM - 4:30PM. Responsibilities of the Scheduler:• Maintain accurate records of staff availability, assignments, and scheduling updates to support daily workforce planning.• Coordinate employee placement by reviewing qualifications and aligning skill sets with client coverage needs.• Use scheduling tools and office systems to build, revise, and distribute work schedules efficiently.• Communicate with clients, employees, and internal team members to resolve coverage gaps, shift adjustments, and scheduling conflicts.• Provide phone support by handling inbound overflow calls and directing urgent requests appropriately.• Monitor schedule changes throughout the day to help ensure consistent service coverage and timely staffing responses.
2026-07-02T17:30:09Z