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16 results for Customer Service in Lexington, KY

Customer Service Manager

Louisville, KY
onsite
Temporary to Hire
26.00 - 30.00 USD / Hourly
We are looking for an experienced Customer Service Manager to lead service operations and support a high-quality customer experience in Louisville, Kentucky. This contract to hire position is ideal for someone who excels at team coordination and customer account support. The right candidate will bring strong organization, sound judgment, and the ability to keep service activities running smoothly while maintaining excellent communication with customers and internal teams. The Customer Service Manager role is onsite Monday - Friday, 8am-5pm. Responsibilities of Customer Service Manager:• Lead daily customer service activities to ensure timely, attentive, and solution-focused support across all customer interactions.• Oversee customer accounts by addressing service needs, resolving concerns, and maintaining strong ongoing relationships.• Coordinate work assignments and service requests using computer-aided dispatch tools to improve response times and operational efficiency.• Manage job scheduling activities, balancing priorities and available resources to keep appointments and service commitments on track.• Support performance by guiding staff, monitoring service quality, and encouraging consistent customer care standards.• Handle escalated issues with a calm, practical approach, working across teams to reach effective resolutions.• Track service metrics and operational trends to identify opportunities for process improvement and stronger customer outcomes.• Collaborate with internal departments to ensure accurate communication, smooth service delivery, and dependable follow-through on customer needs.
2026-06-25T21:03:41Z

Collections Specialist

Louisville, KY
onsite
Temporary / Contract
21.00 - 22.00 USD / Hourly
We are looking for a Collections Specialist to support receivables activity and strengthen account recovery efforts for a long-term contract assignment in Louisville, Kentucky. This role focuses on maintaining healthy customer accounts through detail-oriented outreach, timely follow-up, and accurate documentation of collection activity. The ideal candidate brings experience handling both commercial and consumer collections while working collaboratively to resolve payment issues and reduce outstanding balances. Responsibilities: • Contact commercial and consumer account holders to secure payment on past-due balances through phone, email, and written communication • Review aging reports and account details to prioritize collection efforts and determine appropriate next steps • Investigate billing concerns, payment discrepancies, and account disputes to help move accounts toward resolution • Maintain detailed and up-to-date records of conversations, commitments, and account status in internal systems • Partner with internal teams such as billing, customer service, and credit to address obstacles affecting payment timelines • Monitor promised payments and follow up promptly when commitments are missed or additional action is required • Apply established collection procedures and credit guidelines while supporting consistent recovery practices • Prepare account updates and collection activity summaries for leadership or other stakeholders as needed
2026-06-22T15:04:26Z

Tax Staff - Public

Louisville, KY
onsite
Permanent / Full Time
80000.00 - 110000.00 USD / Yearly
We are looking for a Tax Staff team member to join a public accounting team in Louisville, Kentucky. This role supports the preparation, review, and filing of a broad range of tax returns while helping maintain accurate records and strong compliance practices. The position also works closely with internal colleagues, clients, and outside providers to keep engagements organized and responsive throughout the tax cycle. Responsibilities: • Prepare and submit federal, state, and local tax filings for clients, ensuring completeness and accuracy across multiple return types. • Examine tax documents and supporting records to help produce organized workpapers, engagement materials, and client-ready documentation. • Address notices and questions from tax agencies by gathering information, drafting responses, and coordinating follow-up actions. • Partner with colleagues across departments to support timely reporting and consistent adherence to tax regulations. • Act as a point of coordination for external software vendors and internal team members regarding tax-related tools and workflow needs. • Maintain and apply firm procedures that align with federal requirements and Kentucky tax regulations. • Assist the tax team with administrative and engagement support activities that improve efficiency during busy filing periods. • Take on additional assignments as needed to support operational and client service goals.
2026-06-24T19:14:04Z

Office Manager

Lexington-fayette, KY
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
Robert Half is looking for an organized and resourceful Office Manager to support daily operations for a growing real estate and property organization. This contract-to-permanent position blends office administration, property coordination, marketing support, and client-facing communication, making it ideal for someone who can manage multiple priorities effectively. The right candidate will help keep business operations running smoothly while supporting property listings, tenant and owner communication, and administrative projects across the portfolio. Responsibilities:• Oversee day-to-day office operations, including coordinating technology support, arranging equipment service, and ensuring essential workplace tools remain functional.• Manage inventory and purchasing for office materials and administrative resources needed to support staff and business activities.• Coordinate calendars, virtual meetings, and general administrative scheduling while serving as a reliable point of contact for internal and external communication.• Create and refresh marketing collateral for property listings, maintain online listing information, and assist with promotional visibility for available spaces.• Arrange property signage and lockbox installation, and support the scheduling of tours and showings for spaces available for sale or lease.• Assist with market research and property-related analysis to support retail clients and broader leasing or sales efforts.• Work with external partners and consultants to support updates to company website content and presentation.• Coordinate maintenance requests, repair projects, and improvement initiatives across managed properties and community associations.• Draft and distribute clear correspondence, prepare lease-related documents, compile property reports, and support meetings for landlords, tenants, owners, and association boards.• Partner with accounting on billing support, collections tracking, payable items, and budget preparation related to property op
2026-06-03T16:08:47Z

Business Unit Controller

Louisville, KY
onsite
Permanent / Full Time
100000.00 - 140000.00 USD / Yearly
We are looking for a Business Unit Controller to join a growing portfolio company in Louisville, Kentucky. This position serves as a trusted finance partner to local leadership, providing clear financial insight that supports operational and strategic decisions. The role combines active involvement in day-to-day accounting with leadership responsibilities, requiring someone who can guide others while also contributing directly to core financial processes. Responsibilities: • Lead the delivery of accurate and timely financial reporting for the business unit, including ownership of assigned month-end close activities. • Partner with business unit leaders to translate financial results into meaningful analysis that supports performance goals and operational planning. • Direct key accounting workflows such as accounts receivable collections oversight and review of recurring payables processing. • Manage revenue recognition and job cost accounting entries to ensure project-related financial activity is recorded correctly. • Work closely with corporate finance leadership to apply accounting policies consistently and maintain effective internal controls. • Contribute to budget development, forecasting activities, and ongoing financial modeling to help the business unit stay aligned with targets. • Provide financial guidance to commercial teams on project-specific and customer-related matters when support is needed. • Assist with audit-related requests and documentation to support external review requirements. • Handle additional financial analysis and special projects as business needs evolve.
2026-06-04T19:48:43Z

Full Charge Bookkeeper

Lexington, KY
onsite
Permanent / Full Time
50000.00 - 65000.00 USD / Yearly
We are looking for an experienced Full Charge Bookkeeper to support day-to-day financial operations for a CPA firm in Lexington, Kentucky. This position is ideal for someone who can manage the full bookkeeping cycle with accuracy, maintain organized records, and provide dependable financial insight. The right candidate will be comfortable working in QuickBooks, handling core accounting activities, and contributing to timely reporting and payroll processing. Responsibilities: • Oversee complete bookkeeping activities, including maintaining the general ledger and ensuring financial records remain accurate and current. • Process vendor invoices and payments while keeping accounts payable transactions organized and up to date. • Manage customer billing, post incoming payments, and follow through on outstanding balances to support healthy accounts receivable. • Perform regular bank and account reconciliations to identify discrepancies and resolve issues promptly. • Administer bi-monthly payroll with close attention to deadlines, deductions, and record accuracy. • Prepare recurring financial summaries and KPI reports to help stakeholders monitor business performance. • Maintain and update accounting data in QuickBooks and QuickBooks Online to support efficient daily operations. • Assist with month-end bookkeeping tasks and produce clean, reliable documentation for internal and client reporting.
2026-06-12T19:13:43Z

Intermediate Accountant

Lexington, KY
onsite
Permanent / Full Time
55000.00 - 80000.00 USD / Yearly
For immediate consideration, contact Lisa James at (859)788-3684 We are looking for an Intermediate Accountant to support core financial operations for our outstanding client in Central, Kentucky. This position contributes to accurate reporting, organized recordkeeping, and timely transaction processing while working closely with the broader accounting team. The role is well suited for someone who is detail-oriented, comfortable managing multiple priorities, and eager to strengthen day-to-day accounting processes. Responsibilities:• Contribute to the month-end close process by preparing and reviewing accounting information for the financial reporting team.• Enter and maintain customer records, payroll-related job details, and project status updates within the company’s accounting platform.• Provide accounting and administrative support tied to storm response activity and related operational needs.• Keep contracts, financial records, and supporting documentation organized to ensure accuracy and accessibility.• Prepare recurring financial reports such as aging summaries and work-in-progress schedules for internal review.• Review and code vendor invoices for payment processing and assist with reconciliations for company credit card activity.• Gather schedules and backup materials requested during external audits and help ensure timely responses.• Identify opportunities to improve accounting workflows and support efforts that increase efficiency and data accuracy.• Complete additional accounting and administrative assignments as business needs require.
2026-06-26T20:04:43Z

Cost Accountant

Lebanon, KY
onsite
Permanent / Full Time
85000.00 - 100000.00 USD / Yearly
We are looking for a detail-oriented Cost Accountant to support financial operations for a manufacturing environment in Lebanon, Kentucky. This position plays an important role in tracking production-related costs, preparing accurate financial entries, and helping operational teams close orders efficiently. The ideal candidate brings strong accounting knowledge, sound analytical judgment, and the ability to work closely with production, supply chain, and business leaders. Responsibilities: • Prepare and distribute recurring operational cost reports, including weekly reviews related to original equipment and rebuild machine activity. • Administer bi-weekly payroll for hourly employees through the timekeeping system by auditing time records, processing approved pay updates, and resolving discrepancies. • Analyze production order variances, investigate exceptions, and complete required labor confirmations to support accurate cost reporting. • Oversee service order costing by monitoring job activity, partnering with business unit leaders to close completed work, and ensuring invoices are issued in line with customer purchase orders and revenue recognition guidelines. • Create and post journal entries for payroll adjustments, reporting corrections, card reclassifications, and other accounting needs while reallocating costs to the correct business areas and general ledger accounts. • Monitor inventory-related activity by reviewing open orders and coordinating with supply chain and production teams on timing and order completion. • Reconcile unbilled items, aging order reports, disassembly invoicing, and rework order activity, comparing actual labor and material usage against planned amounts and driving timely closure with department supervisors. • Support capital asset accounting through annual fixed asset audits, asset request tracking, capitalization review, and regular reporting on open capital requests. • Conduct weekly cycle count audits and communicate findings, discrepancies, and trends to management for follow-up action.
2026-06-22T15:48:44Z

Full Charge Bookkeeper

Louisville, KY
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Full Charge Bookkeeper to support day-to-day accounting operations for a team in Louisville, Kentucky. This contract opportunity is ideal for someone who can confidently manage core bookkeeping functions, maintain accurate financial records, and keep payables, receivables, and reconciliations running smoothly. The right candidate will bring strong Sage 300 experience and a hands-on approach to supporting a fast-paced business environment. Responsibilities:• Oversee end-to-end bookkeeping activities, ensuring financial transactions are recorded accurately and maintained in an organized manner.• Process vendor invoices, prepare payments, and monitor outgoing obligations to keep accounts payable current.• Manage customer billing, post incoming payments, and follow up on outstanding balances to support healthy accounts receivable activity.• Reconcile bank and other financial accounts on a regular basis to confirm accuracy and resolve discrepancies promptly.• Maintain and update records within Sage 300, ensuring data integrity across daily accounting functions.• Prepare routine financial reports and supporting documentation to assist with internal review and decision-making.• Review account activity for inconsistencies and investigate issues to help preserve accurate books.• Partner with internal stakeholders to address bookkeeping questions and support ongoing accounting needs.
2026-06-23T15:28:43Z

VP/Director of Finance

Madison, IN
onsite
Permanent / Full Time
90000.00 - 130000.00 USD / Yearly
Commercial Finance ManagerLocation: Hybrid -remote scheduled depending on location and commute distanceTravel: Approximately 10% (limited travel) We are seeking a Commercial Finance Manager to provide financial leadership and strategic guidance across Sales, Engineering, Operations, Marketing, and Product Management functions within a global manufacturing environment. This highly visible role serves as a key business partner, supporting pricing decisions, product strategy, capital investments, and profitability initiatives. Key Responsibilities<ul><li>Lead financial analysis and strategic support for Sales, Engineering, Operations, Marketing, and Product Management teams.</li><li>Manage customer quotations, new program financials, and existing business performance, ensuring profitability targets are achieved.</li><li>Oversee the full quote-to-launch process, including business case development, tooling investments, capital requirements, and financial tracking.</li><li>Develop and maintain standard costing models, including labor, material, and overhead rates.</li><li>Partner closely with commercial teams to evaluate pricing strategies, cost impacts, and profitability opportunities while providing financial challenge and guidance when needed.</li><li>Analyze product line performance, pricing trends, market conditions, and profitability drivers to support strategic decision-making.</li><li>Drive financial planning, forecasting, reporting, and order book analysis across multiple product lines.</li><li>Evaluate capital investments and program performance through ROI, NPV, IRR, cash flow, and payback analyses.</li><li>Validate projected savings and profitability improvements associated with capital projects, engineering redesigns, and operational initiatives.</li><li>Support the implementation and continuous improvement of costing methodologies and financial reporting processes.</li><li>Develop and enhance reporting dashboards and performance metrics to improve visibility into business results.</li><li>Present financial analyses, investment recommendations, and business performance updates to senior leadership.</li><li>Participate in quarterly capital review meetings and support the management of the global capital plan.</li><li>Collaborate with cross-functional teams across multiple international locations to ensure alignment on financial objectives and reporting standards.</li><li>Mentor and develop commercial finance team members, strengthening analytical capabilities and business partnership skills.</li></ul>Benefits<ul><li>Medical, Dental, Vision, and Life Insurance effective Day 1</li><li>401(k) Plan</li><li>Annual Merit Increases</li><li>Negotiable Vacation Package</li><li>Relocation Assistance Available</li><li>Performance-Based Bonus Opportunity</li></ul>
2026-06-01T12:08:46Z

Intermediate Accountant

Lexington, KY
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
For immediate consideration contact Lisa James at (859)788-3684 We are looking for an Accountant to join our client based in Lexington, Kentucky. This role supports day-to-day financial operations by helping maintain accurate records, assisting with reporting activities, and contributing to an efficient month-end close process. The position offers the opportunity to work across accounting and administrative functions while partnering with internal teams to keep financial information organized and up to date. Responsibilities:• Contribute to the monthly close process by preparing and organizing financial information for the reporting team.• Create and maintain customer and project records in the accounting platform, including job setup and closeout activities.• Provide accounting and administrative support related to storm response and other business operational needs.• Organize contracts, backup files, and other financial documentation to ensure records remain complete and accessible.• Prepare recurring financial reports such as aging summaries and work-in-progress analyses for internal review.• Review and assign proper coding to invoices, route them for payment processing, and assist with credit card reconciliation tasks.• Respond to audit support needs by gathering schedules, records, and requested documentation for external reviewers.• Identify opportunities to streamline accounting workflows and help improve the accuracy and efficiency of routine processes.• Handle additional accounting-related duties and administrative assignments as business needs require.
2026-06-26T20:08:42Z

Entry Level Accountant

Georgetown, KY
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
1-2 days a week work from home, mainly in office position. We are looking for an Entry Level Accountant to support core accounting operations for a transport-focused organization in Georgetown, Kentucky. This role is well suited for an early-career candidate who is eager to strengthen fundamental accounting skills while contributing to accurate financial records and timely reporting. The position offers hands-on exposure to reconciliations, invoice activity, and month-end processes in a collaborative business environment. Responsibilities:• Support month-end close activities by preparing journal entries and completing reconciliations for bank accounts and general ledger balances.• Review financial results to identify fluctuations, summarize key drivers, and provide clear explanations for variances.• Process invoices with attention to customer- or business-specific requirements and assist with revenue-related cost calculations.• Help maintain accurate accounts payable and accounts receivable records to support day-to-day accounting operations.• Prepare organized workpapers and maintain thorough documentation to ensure accounting activity is traceable and audit-ready.• Communicate findings, updates, and completed work to team members and stakeholders in a clear and thorough manner.• Contribute to the preparation and review of financial information by applying a working understanding of core financial statements.
2026-06-02T16:08:47Z

Accounting Clerk

Louisville, KY
onsite
Temporary to Hire
22.00 - 23.00 USD / Hourly
We are looking for a detail-oriented Accounting Clerk to support day-to-day financial operations for a team in Louisville, Kentucky. This contract opportunity with potential for a permanent position is ideal for someone who enjoys working with invoices, payment records, and account documentation while maintaining a high level of accuracy. The role will contribute to both payables and receivables activities and help keep financial information organized, current, and reliable. Responsibilities: • Process vendor invoices, verify supporting documentation, and prepare payments in a timely and accurate manner. • Record incoming customer payments, update account balances, and assist with monitoring outstanding receivables. • Enter financial data into accounting systems with close attention to completeness and accuracy. • Maintain organized records for invoices, payment activity, and account transactions for reporting and audit support. • Use QuickBooks and related tools to update accounting entries, track transactions, and reconcile routine items. • Review billing and payment information to identify discrepancies and follow up with the appropriate parties for resolution. • Support general accounting operations by assisting with administrative financial tasks and recurring transaction processing.
2026-06-17T17:38:44Z

Intermediate Accountant

Lexington, KY
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
For immediate consideration, contact Lisa James at (859)788-3684 We are looking for an Intermediate Accountant to join a construction-focused organization in Lexington, Kentucky. This position plays an important role in supporting financial reporting, maintaining accurate accounting records, and helping day-to-day accounting operations run smoothly. The ideal candidate brings a solid accounting foundation, strong attention to detail, and the ability to manage both recurring tasks and time-sensitive requests in a collaborative environment. Responsibilities:• Contribute to the month-end close process by preparing and organizing information needed by the financial reporting team.• Enter and maintain customer and job records in the accounting system, including project setup and job closeout updates.• Provide accounting and administrative support related to storm-response activities and other business needs.• Keep contracts, financial records, and supporting documentation accurate, complete, and well organized for easy retrieval.• Prepare recurring financial reports such as aging summaries and work-in-progress tracking schedules.• Review and code vendor invoices for payment processing and assist with reconciling company credit card activity.• Respond to audit requests by compiling schedules, records, and backup documentation for external reviewers.• Help identify and implement practical improvements that increase efficiency and accuracy across accounting workflows.• Perform additional accounting and administrative assignments as needed to support the team.
2026-06-26T20:04:43Z

Sr. Accountant

Versailles, KY
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are looking for an experienced Sr. Accountant to join our team in Versailles, Kentucky and help ensure accurate, timely financial operations across the business. This position plays a key role in maintaining the integrity of the general ledger, supporting reporting needs, and contributing to budgeting and forecasting activities. The ideal candidate brings strong technical accounting knowledge, a careful eye for detail, and the ability to manage multiple deadlines with confidence. Responsibilities: • Oversee daily accounting activities by recording journal entries, maintaining ledger accuracy, and supporting the monthly close cycle. • Administer accounts payable and accounts receivable processes to ensure transactions are processed correctly and within established timelines. • Track monthly advertising-related spending and prepare supporting analysis for internal financial review. • Produce customer statements and prepare specialized reporting, including consignment-related account activity. • Develop recurring and on-demand financial reports that provide clear insight into operating results and business performance. • Support the annual planning process by assisting with budget preparation and updating forecasts as business needs evolve. • Review financial results against budget expectations and highlight meaningful variances for management attention. • Reconcile bank activity and verify cash balances to maintain complete and accurate financial records. • Maintain organized accounting documentation and uphold compliance with established accounting standards and internal controls.
2026-06-16T15:53:42Z

Billing Clerk

Louisville, KY
onsite
Temporary / Contract
24.00 - 26.00 USD / Hourly
We are looking for a Billing Clerk to support accurate and timely invoicing operations in Louisville, Kentucky. This Long-term Contract position is ideal for someone who is comfortable working with billing records, resolving account discrepancies, and maintaining organized financial documentation. The role requires strong computer skills, careful attention to detail, and the ability to communicate effectively regarding billing matters. Responsibilities: • Prepare and issue billing documents accurately and on schedule for customers or internal accounts. • Review charges, account details, and supporting records to confirm invoice accuracy before distribution. • Follow up on outstanding balances and assist with collection activities in a timely and thorough manner. • Generate and maintain billing statements while ensuring records are current, complete, and easy to retrieve. • Enter, update, and verify information within computerized billing systems to support daily operations. • Investigate billing questions or discrepancies and work with relevant teams to reach prompt resolution.
2026-06-09T18:04:08Z