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15 results for Customer Service in Lexington, KY

Customer Service Representative
  • Louisville, KY
  • onsite
  • Temporary
  • 17.00 - 24.00 USD / Hourly
  • <p>We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. This contract role is ideal for someone who can quickly adapt, provide excellent service, and support customers during peak periods or special projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner.</li><li>Assist customers with account updates, order processing, returns, and troubleshooting issues.</li><li>Document all interactions accurately in the CRM system and maintain confidentiality of customer data.</li><li>Escalate complex or unresolved issues to appropriate departments and follow up to ensure resolution.</li><li>Provide proactive communication to customers regarding order status, delays, or service updates.</li><li>Identify recurring issues and communicate trends to management for process improvement.</li><li>Collaborate with internal teams (sales, operations, HR) to ensure customer needs are met.</li><li>Maintain knowledge of company products, services, and policies to deliver accurate information.</li><li>Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores</li></ul><p><br></p>
  • 2025-12-30T16:49:02Z
Administrative Coordinator
  • Lexington-fayette, KY
  • onsite
  • Contract / Temporary to Hire
  • 16.15 - 18.70 USD / Hourly
  • We are looking for a detail-oriented Administrative Coordinator to join our team in Lexington-Fayette, Kentucky. As part of a non-profit organization, this Contract to potential long-term position offers an opportunity to contribute to meaningful housing programs while utilizing your administrative and organizational skills. The ideal candidate will assist in maintaining accurate records, ensuring compliance with public housing program eligibility, and delivering excellent customer service to applicants and residents.<br><br>Responsibilities:<br>• Evaluate initial and triennial eligibility for public housing programs, ensuring all applications meet required standards.<br>• Support site management by recording and reporting housing data and maintaining accurate documentation.<br>• Prepare correspondence, letters, and forms while organizing and updating client files.<br>• Guide housing applicants through the application process, assisting with forms and required documentation.<br>• Conduct re-certification processes and maintain associated files for public housing residents.<br>• Schedule appointments for interviews and calculate rent changes based on updated information.<br>• Perform inspections for move-ins, move-outs, annual reviews, and follow-ups, documenting findings and providing guidance for corrective actions.<br>• Coordinate exterminations, remodeling, and other housing activities with leaseholders.<br>• Create and maintain detailed records of findings, actions, and progress reports.<br>• Handle administrative tasks, including data entry, file management, and preparation of written requests for income verification.
  • 2026-01-06T21:39:00Z
Front Desk Coordinator
  • Louisville, KY
  • remote
  • Temporary
  • 16.00 - 20.00 USD / Hourly
  • <p>We are looking for a professional and organized individual to join our team for a Front Desk Coordinator. This contract role is essential for ensuring smooth office operations, providing excellent customer service, and supporting administrative tasks during peak periods or special projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients in a friendly, professional manner and direct them appropriately.</li><li>Answer and route incoming calls; take accurate messages and ensure timely follow-up.</li><li>Manage front desk operations, including maintaining a clean and welcoming reception area.</li><li>Schedule appointments, meetings, and conference rooms as needed.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Assist with data entry, filing, and maintaining organized records.</li><li>Prepare and distribute correspondence, reports, and other documents.</li><li>Support office supply inventory and order replenishments when necessary.</li><li>Coordinate with internal departments to ensure smooth workflow and communication.</li><li>Provide administrative support for special projects and events.</li><li>Maintain confidentiality of sensitive information and adhere to company policies.</li></ul><p><br></p>
  • 2025-12-30T16:49:02Z
Tax Assistant / Executive Assistant
  • Lexington, KY
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>Robert Half is looking for a detail-oriented Tax Assistant / Executive Assistant to join a individual tax team in Lexington, Kentucky. This is a Contract position within the services industry, offering a dynamic and fast-paced work environment. The ideal candidate will excel in administrative support, client communication, and organizational tasks while demonstrating a high level of accuracy and adaptability.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and format correspondence, ensuring adherence to company branding and standards.</p><p>• Manage and navigate multiple systems efficiently to complete tasks and maintain accurate records.</p><p>• Provide exceptional customer service to both internal teams and external clients.</p><p>• Follow detailed instructions and adapt quickly to changing priorities.</p><p>• Utilize certified mail systems to handle sensitive documents securely.</p><p>• Generate Power of Attorney forms and other legal documentation with precision.</p><p>• Perform accurate data entry and maintain meticulous attention to detail.</p><p>• Coordinate calendars, schedule executive meetings, and handle travel arrangements.</p><p>• Organize and book travel, ensuring seamless itineraries for executives.</p><p>• Support the team in a high-pressure, fast-paced environment while maintaining professionalism.</p>
  • 2026-01-12T21:58:39Z
Help Desk Analyst Tier I
  • Louisville, KY
  • remote
  • Temporary
  • 19.50 - 22.00 USD / Hourly
  • <p>Robert Half is partnering with a reputable healthcare organization in Louisville Kentucky seeking a motivated and customer-focused Level 1 Help Desk Analyst for a contract position. This role is responsible for providing first-line technical support to clinical and administrative staff in a fast-paced medical environment. The ideal candidate will be reliable, detail-oriented, and comfortable supporting users in a patient-care driven setting.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for all incoming help desk inquiries via phone, email, and ticketing system</li><li>Provide Level 1 troubleshooting for hardware, software, printers, peripherals, and mobile devices</li><li>Support Windows OS, Microsoft 365 applications, and standard healthcare systems and tools</li><li>Assist in account setup, password resets, access permissions, and basic Active Directory tasks</li><li>Perform computer imaging, deployment, and configuration of workstations and laptops for new and existing staff</li><li>Document troubleshooting steps, resolutions, and escalate unresolved issues to Level 2/3 teams as needed</li><li>Ensure timely resolution of tickets in alignment with SLAs</li><li>Maintain strong communication with clinical teams to minimize downtime and support patient care operations</li><li>Follow IT security, compliance, and HIPAA guidelines at all times</li></ul><p><br></p>
  • 2025-12-31T17:33:37Z
Sr. Financial Analyst
  • Lexington, KY
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • <p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>We are looking for an experienced Senior Financial Analyst to join our client's team in Lexington, Kentucky. This role will focus on analyzing financial data, driving strategic decisions, and improving business processes to support organizational growth. The ideal candidate will thrive in a dynamic environment, possess exceptional analytical skills, and demonstrate a proactive approach to problem-solving and decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a key representative of the finance team on cross-functional projects related to global product development.</p><p>• Build and evaluate detailed business case models to guide investment decisions and provide insights to core project teams and executive leadership.</p><p>• Conduct in-depth analyses to monitor and interpret key performance indicators tied to brand sales and profitability.</p><p>• Collaborate with brand leadership to model and assess the impact of national promotional events across multiple brands.</p><p>• Identify and analyze business trends, market segments, and customer profiles to support strategic planning efforts.</p><p>• Proactively develop initiatives aimed at cost reduction, profit enhancement, and operational efficiency improvement.</p><p>• Generate and distribute ad hoc reports to cross-functional teams and leadership to support decision-making and evaluate opportunities.</p><p>• Enhance standard reporting processes to streamline information delivery and improve organizational insights.</p>
  • 2026-01-13T21:48:52Z
Bookkeeper
  • Lexington, KY
  • onsite
  • Permanent
  • 45000.00 - 55000.00 USD / Yearly
  • <p>For immediate consideration contact Lisa James at (8959)788-3684</p><p><br></p><p>We are looking for a detail-oriented Bookkeeper to join our team in Nicholasville, Kentucky. In this role, you will manage financial records, support operational tasks, and assist with administrative duties to ensure smooth office operations. The ideal candidate will possess strong organizational skills, the ability to handle sensitive information discreetly, and a commitment to maintaining accuracy in financial data.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute customer invoices in a timely manner.</p><p>• Monitor and manage accounts receivable, ensuring past-due balances are addressed effectively.</p><p>• Maintain comprehensive and accurate accounts receivable records while collaborating with leadership on collection efforts.</p><p>• Generate weekly and monthly financial and sales reports to support business analysis.</p><p>• Ensure operational and financial data is organized and precise for reporting purposes.</p><p>• Assist in the creation of internal reports and presentations for leadership.</p><p>• Oversee employee timesheets, job activity tracking, and service documentation.</p><p>• Handle office operations, including scheduling, filing, mail distribution, and ordering supplies.</p><p>• Coordinate travel arrangements, including accommodations and reservations, as needed.</p><p>• Provide administrative support to executives and perform additional tasks as assigned.</p>
  • 2025-12-19T20:09:07Z
Staff Accountant
  • Florence, KY
  • remote
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p><strong>Position Overview:</strong></p><p>Join our Full-Time Engagement Practice program as a Staff Accountant and become a full-time employee of our company, delivering essential support on financial projects and interim assignments for our clients across various industries. This role provides professional stability, exposure to diverse business environments, and opportunities for career development.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with day-to-day accounting operations, including general ledger entries, account reconciliations, and transaction processing.</li><li>Support month-end and year-end closing activities to ensure timely and accurate financial reporting.</li><li>Prepare and maintain supporting schedules for balance sheet accounts.</li><li>Assist with accounts payable and accounts receivable cycles, including invoice processing and payment reconciliations.</li><li>Help prepare financial statements, reports, and analysis for management review.</li><li>Ensure compliance with internal controls and company/client policies.</li><li>Communicate effectively with client teams to support process improvements and resolve accounting issues.</li><li>Collaborate with other accounting professionals on ad hoc projects and assignments.</li></ul><p><br></p>
  • 2026-01-05T18:54:04Z
Operations Processor
  • Lexington-fayette, KY
  • onsite
  • Contract / Temporary to Hire
  • 19.95 - 23.10 USD / Hourly
  • We are looking for an Operations Processor to join our team in Lexington-Fayette, Kentucky. This Contract-to-Permanent position offers an exciting opportunity to support key operational functions within the wholesale distribution industry. The ideal candidate will excel in managing proposals, ensuring compliance, and maintaining accurate documentation while contributing to process improvements.<br><br>Responsibilities:<br>• Coordinate cross-functional teams to develop high-quality, strategically aligned proposals that meet client needs and company goals.<br>• Execute and oversee contract reviews, bid evaluations, and monitor critical milestones to ensure processes are completed accurately and on time.<br>• Analyze bids and RFPs against legal and company standards, recommending alternative solutions and identifying potential risks.<br>• Lead the preparation and submission of comprehensive bid responses that adhere to company and client requirements.<br>• Manage document signature processes to ensure timely and accurate submissions.<br>• Generate detailed reports on bid submissions, outcomes, and strategic insights to support decision-making.<br>• Maintain and organize bid responses and related documentation within the Contract Management System.<br>• Identify and implement process improvements to enhance the efficiency and effectiveness of proposal and bid functions.<br>• Collaborate with key departments to tailor proposals that showcase competitive advantages.
  • 2026-01-06T18:29:07Z
Financial Analyst
  • Lexington, KY
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>Our client is looking for a skilled Financial Analyst to join our dynamic team in Central Kentucky. In this role, you will play a key part in analyzing financial data, developing actionable insights, and supporting strategic decision-making for our organization. If you thrive in a fast-paced environment and have a passion for optimizing financial processes, this position is designed for you.</p><p><br></p><p>Responsibilities:</p><p>• Analyze historical and current financial data to identify patterns and inform business strategy.</p><p>• Develop and refine financial models to support budgeting, forecasting, and variance analysis.</p><p>• Prepare detailed financial reports on a monthly, quarterly, and annual basis for internal stakeholders.</p><p>• Monitor key performance indicators (KPIs) and assess operational efficiency to drive improvements.</p><p>• Conduct cost accounting and margin analysis to evaluate product and service profitability.</p><p>• Perform ad hoc financial analyses to support pricing strategies, investment evaluations, and other initiatives.</p><p>• Collaborate with the accounting team to ensure accuracy during month-end close processes.</p><p>• Provide recommendations based on data insights to enhance profitability and cost management.</p><p>• Assist in creating presentation materials for executive leadership and board meetings.</p>
  • 2025-12-19T20:09:07Z
Senior Tax Strategist
  • Louisville, KY
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>We are seeking a Senior Tax Strategist to partner with clients in shaping stronger financial outcomes through proactive planning and strategic insight. This role goes beyond tax compliance, focusing on helping clients anticipate what’s ahead and make informed decisions throughout the year.</p><p>The Senior Tax Strategist serves as a trusted advisor, guiding clients through thoughtful tax strategies, evaluating options as circumstances evolve, and supporting implementation that aligns with long-term business and personal objectives. While technical accuracy remains essential, success in this role is defined by the ability to connect tax strategy to broader financial goals and business decisions.</p><p><strong>Strategic Tax Advisory & Planning</strong></p><ul><li>Identify, design, and implement proactive tax strategies aligned with client goals</li><li>Continuously assess client situations and adjust planning approaches as conditions change</li><li>Translate complex tax concepts into practical, actionable guidance</li><li>Monitor tax law developments and help clients leverage new opportunities</li><li>Use tax outcomes as a foundation for forward-looking planning, not a final deliverable</li></ul><p><strong>Compliance & Risk Management</strong></p><ul><li>Oversee timely and accurate filing of income, sales, property, and specialty taxes</li><li>Research and resolve tax notices, correspondence, and complex technical matters</li><li>Ensure compliance supports and complements broader strategic planning efforts</li></ul><p><strong>Client & Cross-Functional Collaboration</strong></p><ul><li>Act as a strategic partner to business owners and key decision-makers</li><li>Collaborate with bookkeeping and advisory teams to identify tax implications within financial data</li><li>Support advanced planning discussions and complex advisory initiatives</li></ul><p><strong>Process Improvement & Thought Leadership</strong></p><ul><li>Contribute to the development and refinement of tax planning processes and methodologies</li><li>Introduce efficiencies that reduce reactive work and improve the client experience</li><li>Serve as a mentor and resource, promoting a strategic and advisory-oriented mindset within the team</li></ul><p><br></p>
  • 2026-01-06T21:39:00Z
Cost Accountant
  • Lexington, KY
  • onsite
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • <p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>We are looking for a skilled Cost Accountant to join our client's team in Lexington, Kentucky. This role will focus on providing critical cost accounting and inventory reporting support for our Food Safety division across the United States and Canada. The position follows a hybrid work model, offering a balance between remote and in-office collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Conduct monthly inventory reserve analyses, managing large data sets and collaborating with Operations to identify inventory balances requiring reserves.</p><p>• Analyze monthly manufacturing variances, including direct labor and overhead costs, to ensure accurate capitalization into inventory.</p><p>• Assist in the costing of bills of materials for newly released products and provide support for cost-saving initiatives.</p><p>• Partner with Operations to calculate and verify cost savings actions while proactively identifying opportunities to enhance performance.</p><p>• Play a key role in the annual physical inventory process, supporting cycle counting exercises and improving inventory management practices.</p><p>• Maintain comprehensive documentation for balance sheet reconciliations to ensure accuracy in recorded amounts.</p><p>• Handle ad hoc requests efficiently, prioritizing tasks to meet deadlines and deliver results.</p><p>• Communicate effectively and manage multiple deadlines, ensuring alignment with cross-functional teams.</p><p>• Drive process improvement initiatives by identifying opportunities and implementing solutions.</p>
  • 2025-12-19T20:09:07Z
Accounting Analyst
  • Louisville, KY
  • onsite
  • Temporary
  • 30.00 - 33.00 USD / Hourly
  • We are looking for a highly organized Accounting Analyst to join our team in Louisville, Kentucky. This long-term contract position offers an exciting opportunity to apply your expertise in managing financial operations and ensuring accuracy in accounting processes. The ideal candidate will have a strong background in accounts payable and receivable, billing, and reconciliation, as well as experience with SAP systems.<br><br>Responsibilities:<br>• Process and manage accounts payable transactions, ensuring accuracy and compliance with company standards.<br>• Oversee accounts receivable activities, including invoicing, collections, and maintaining customer accounts.<br>• Perform detailed account reconciliation to identify discrepancies and ensure financial accuracy.<br>• Handle billing functions efficiently, ensuring timely and accurate processing of invoices.<br>• Collaborate with internal teams to support accounting functions and resolve financial issues.<br>• Utilize SAP software to manage and optimize accounting processes.<br>• Prepare financial reports and documentation for internal and external use.<br>• Maintain organized records and ensure compliance with accounting policies and regulations.
  • 2026-01-09T16:54:27Z
Senior Director of PMO
  • Louisville, KY
  • remote
  • Temporary
  • 85.00 - 98.50 USD / Hourly
  • <p>A Robert Half client is seeking a <strong>Senior Director, PMO</strong> to lead enterprise-level project management, business analysis, ERP administration, and ERP development initiatives. This role partners closely with executive leadership and cross-functional stakeholders to deliver technology solutions that support supply chain visibility, operational excellence, and long-term business strategy. The ideal candidate is a <strong>hands-on, detail-oriented leader</strong> who adapts quickly, builds credibility through strong relationships, and consistently delivers projects on time and within budget.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage enterprise projects supporting applications, systems, and supply chain technology initiatives.</li><li>Drive information collection and collaboration across supply chain partners to support end-to-end visibility objectives.</li><li>Partner with IS leadership, departmental leadership, and functional committees to identify, prioritize, and lead IT initiatives and projects.</li><li>Lead ERP administration and development teams, collaborating with equipment and accounting business partners to design and implement solutions that meet operational and financial objectives.</li><li>Work closely with internal stakeholders and technical teams to ensure projects are delivered on time and within budget.</li><li>Collaborate with the Vice President, Business Technology to forecast technology needs, define requirements, and develop future-state roadmaps.</li><li>Partner with executive leadership and department heads to approve, prioritize, budget, and schedule projects.</li><li>Apply project management methodologies across initiatives spanning multiple functional departments.</li><li>Manage the full project lifecycle, including planning, design, configuration, testing, implementation, documentation, training, and project closure.</li><li>Monitor project status while adhering to PMO standards, including budget tracking, documentation, reporting, and change management.</li><li>Develop and maintain detailed project plans outlining milestones, tasks, dependencies, and deliverables.</li><li>Determine resource requirements and ensure appropriate allocation to meet project objectives.</li><li>Coordinate cross-functional resources and track variances in scope, timeline, and cost.</li><li>Provide leadership by partnering with project sponsors and SMEs to analyze business processes, document requirements, and identify improvement opportunities.</li><li>Identify project risks, escalate as appropriate, develop mitigation strategies, and execute risk response plans.</li><li>Present project updates and recommendations to senior leadership and executive stakeholders.</li><li>Facilitate complex meetings involving business and technical teams to ensure alignment and accountability.</li></ul><p><br></p>
  • 2026-01-12T15:14:12Z
Intermediate Accountant
  • Lexington, KY
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>For immediate consideration contact Lisa James at (859)788-3684</p><p>Accountant to 65K</p><p><br></p><p>This key role is currently available with our growing client.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Compile and analyze financial data to prepare general ledger entries and document business transactions.</li><li>Assist in preparing balance sheets, profit and loss statements, and other reports to interpret current and projected financial positions.</li><li>Download and review daily stock variance reports for Inventory Control.</li><li>Partner with cross-functional teams to reconcile inventory variances and process manual inventory transactions when needed.</li><li>Collaborate with sourcing and finance operations to analyze warehouse-related P& L sections.</li><li>Maintain a dynamic inventory control system that delivers accurate, timely information for decision-making.</li><li>Perform account reconciliations and prepare documentation for internal and external audits.</li><li>Participate in cycle count audits and physical inventories across multiple locations.</li><li>Provide ad-hoc reporting, analysis, and support for special projects.</li><li>Occasional late nights and weekends may be required.</li></ul><p>Qualifications</p><ul><li>Bachelor’s degree in Accounting (required).</li><li>3–5 years of related experience; CPA and/or MBA preferred.</li><li>Strong business analysis and process improvement skills.</li><li>Ability to work in a rapidly changing environment and deliver results.</li><li>Excellent communication and analytical abilities.</li></ul>
  • 2025-12-12T17:48:47Z