<p>Robert Half is assisting a growing, innovative company in the Lehigh Valley in their search for a <strong>Customer Service Representative</strong> to join their team on a contract basis. If you are customer-focused, detail-oriented, and thrive in a fast-paced environment, this could be a great opportunity for you!</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Customer Service Specialist will support the company’s business-to-business (B2B) customers by ensuring accurate and timely handling of customer inquiries related to order placement, tracking, and updates. Your role will be pivotal in supporting the smooth flow of operational processes that impact the company’s reputation for exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist customers (companies) with placing orders, ensuring all details are accurate and documented properly.</li><li>Provide timely updates to customers on the status of their orders, anticipated delivery timelines, and any changes to their requests.</li><li>Maintain detailed records of customer interactions and follow standard protocols for order management.</li><li>Address and resolve customer questions or concerns professionally and efficiently.</li><li>Collaborate with internal departments to ensure swift communication and resolution of issues related to orders.</li><li>Support ongoing process improvements related to customer support and order handling.</li></ul>
<p>We are looking for an experienced Accountant to join our team in Coplay, Pennsylvania. This is a Contract-to-permanent position, offering an excellent opportunity to contribute your expertise in financial operations within the mortgage industry. The ideal candidate will possess strong analytical skills, attention to detail, and proficiency in QuickBooks and Excel.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable processes, ensuring all invoices are accurately recorded and paid on time.</p><p>• Oversee loan disbursements and loan sales, maintaining accurate records and tracking updates.</p><p>• Pull financial reports and activity from banking platforms, ensuring data accuracy and reliability.</p><p>• Input financial details into Encompass software, maintaining compliance with organizational standards.</p><p>• Reconcile bank accounts and ensure all discrepancies are resolved promptly.</p><p>• Handle journal entries and ensure proper documentation for financial transactions.</p><p>• Maintain the general ledger, ensuring all accounts are balanced and accurate.</p><p>• Track loans effectively, providing detailed reporting and updates to relevant stakeholders.</p><p>• Assist with bookkeeping tasks, ensuring all financial records are organized and up-to-date.</p>
We are looking for an experienced Security Analyst III to join our team in a long-term contract capacity. This role offers the opportunity to work remotely while contributing to the implementation and maintenance of robust cybersecurity measures within HR and Finance platforms. Based in Allentown, Pennsylvania, this position focuses on safeguarding systems, ensuring compliance, and enhancing overall security operations.<br><br>Responsibilities:<br>• Design, implement, and maintain security roles and authorizations within SAP systems, including SU24 and SU01.<br>• Evaluate and mitigate segregation of duties (SoD) risks using SAP Access Control modules.<br>• Secure custom transactions, RFCs, BAPIs, and other SAP developments to protect sensitive data.<br>• Collaborate with business process owners to align role designs with least privilege principles.<br>• Monitor security logs and conduct forensic investigations to address potential threats.<br>• Support the security configuration of Fiori and S/4HANA applications, including OData and catalog roles.<br>• Integrate SAP systems with identity management platforms such as EntraID, Okta, or Ping.<br>• Drive continuous improvements in security posture through proactive monitoring and remediation.<br>• Develop and enhance security configurations, procedures, and standards to ensure compliance.<br>• Stay updated on emerging security trends, vulnerabilities, and best practices to optimize system protection.
<p>Robert Half is seeking a highly organized and detailed-oriented Office Manager to oversee administrative operations and maintain optimal workplace efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day office operations to ensure a smoothly running workplace.</li><li>Coordinate communications and workflows between teams and departments.</li><li>Supervise administrative staff and provide leadership, mentoring, and performance feedback.</li><li>Maintain office supplies inventory, including ordering and organizing materials as needed.</li><li>Oversee the maintenance of office equipment and liaise with service providers.</li><li>Manage schedules, appointments, and calendars for key organizational leaders.</li><li>Assist in planning and executing office events, meetings, or training sessions.</li><li>Serve as a point of contact for internal and external stakeholders, ensuring excellent communication and customer service.</li><li>Develop and implement office policies, procedures, and protocols to streamline operations.</li></ul><p><br></p>
