<p>Are you an organized and detail-oriented professional with a passion for supporting dynamic legal teams? Robert Half is seeking an Administrative Assistant for a leading law firm. This is a contract position offering exciting opportunities to contribute to the firm's success through your skills and expertise in administrative support.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist attorneys and legal staff with <strong>dictation</strong> and document preparation to ensure efficient workflow.</li><li>Maintain and update <strong>scheduling calendars</strong>, including meetings, deadlines, and appointments.</li><li>Perform <strong>notarization</strong> duties (if certified) as required for legal documents and transactions.</li><li>Provide support for <strong>various administrative tasks</strong>, including correspondence, filing, data entry, and client communication as needed by the team.</li><li>Coordinate with other team members to adapt to changing priorities and ensure all administrative functions are handled seamlessly.</li></ul>
We are looking for an experienced Database Administrator to join our team in Allentown, Pennsylvania. This long-term contract position focuses on supporting a large-scale data migration project and ensuring the integrity of database operations. The ideal candidate will possess strong technical expertise and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Configure and deploy MySQL databases to support organizational data needs.<br>• Lead the migration of sensitive student and staff data from the Sapphire system to the PowerSchool platform.<br>• Perform data mapping and manipulation using specialized file formats to ensure seamless integration.<br>• Develop and execute scripts, including PowerShell and Excel macros, to automate data transformation processes.<br>• Conduct thorough data validation to maintain accuracy and compliance with security protocols.<br>• Collaborate with IT teams and leadership to align database solutions with project goals.<br>• Optimize database performance and troubleshoot issues to ensure uninterrupted operations.<br>• Document processes and provide technical support throughout the migration lifecycle.
We are looking for an experienced SCADA Engineer III to join our team in Allentown, Pennsylvania. This is a long-term contract position that offers the opportunity to contribute to critical substation projects while working in a hybrid or fully remote environment, depending on candidate qualifications. The ideal candidate will leverage their expertise in computer engineering, communication protocols, and SCADA systems to support the design and troubleshooting of substation communication networks.<br><br>Responsibilities:<br>• Develop configuration settings for substation projects, adhering to established organizational standards.<br>• Create and refine point assignment sheets in collaboration with substation design engineers.<br>• Apply communication standards set by network engineers to ensure seamless integration into substation designs.<br>• Diagnose and resolve data and communication issues in coordination with system operators and Relay Test personnel.<br>• Utilize programming languages, including PLC ladder logic and Lua, to optimize control systems.<br>• Analyze and interpret network topology to support substation communication frameworks.<br>• Ensure effective data exchange between devices by implementing communication protocols.<br>• Support supervisory control and data acquisition (SCADA) systems through design, review, and troubleshooting efforts.<br>• Utilize spreadsheets and related tools to organize and manage project data.<br>• Maintain compliance with organizational and industry standards in all engineering tasks.
<p><strong>Project Manager III</strong></p><p><br></p><p>A client of ours is looking for a Project Manager III to lead and oversee a portfolio of projects within a dynamic business environment. As this is a long-term contract position, the ideal candidate will be skilled in managing resources, facilitating discussions, resolving conflicts, and delivering projects that meet stakeholder expectations while adhering to budget and timeline constraints.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Manage and oversee a portfolio of projects, ensuring efficient allocation of resources and adherence to budgetary guidelines.</li><li>Track project progress using established mechanisms, providing timely updates to senior management and stakeholders.</li><li>Identify and address potential resource conflicts and scheduling challenges, proposing solutions to ensure smooth project execution.</li><li>Foster strong relationships with stakeholders, including consultants, procurement teams, and business units, to facilitate collaboration and knowledge sharing.</li><li>Supervise project teams, ensuring workloads are balanced and objectives are met effectively.</li><li>Continuously evaluate and improve project processes, systems, and technologies to enhance efficiency and achieve organizational goals.</li><li>Guide and motivate project teams, prioritizing tasks and allocating resources to meet business objectives.</li><li>Maintain accurate project documentation, including approvals and permits, to ensure compliance and facilitate future reviews.</li><li>Initiate project programs by defining charters, identifying risks, and managing interdependencies to ensure seamless transitions across initiatives.</li><li>Monitor budgets, forecasts, and schedules; track progress; identify risks; and implement corrective actions to keep projects on track.</li><li>Build and maintain strong stakeholder relationships across business units, consultants, procurement, and leadership to foster collaboration and resolve conflicts.</li><li>Oversee and prioritize team workloads, ensuring effective resource utilization, growth, and high performance.</li></ul>
<p>Are you passionate about providing excellent customer service and building meaningful connections with customers and clients? A leading company staffed by Robert Half is searching for an enthusiastic and resourceful <strong>Customer Service Representative</strong> to join their team.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver outstanding customer experiences through communication, problem-solving, and relationship building across multiple channels (phone, email, live chat, etc.).</li><li>Manage customer inquiries efficiently and professionally, ensuring timely resolution and satisfaction.</li><li>Collaborate with internal departments to address and escalate issues effectively.</li><li>Maintain accurate records, documentation, and databases to track interactions and improve processes.</li><li>Identify opportunities for process improvement and proactively contribute to elevating the customer experience.</li></ul>
We are looking for a detail-oriented and experienced Senior Accountant to join our team in Allentown, Pennsylvania. This role involves managing various accounting functions, ensuring financial accuracy, and supporting organizational goals through insightful reporting and analysis. The ideal candidate will have a strong background in accounting processes and a commitment to maintaining compliance with internal standards.<br><br>Responsibilities:<br>• Lead the execution of monthly, quarterly, and annual financial closings, including journal entry preparation, account reconciliations, and the creation of financial statements.<br>• Manage and maintain the general ledger, ensuring accurate classification and recording of all financial transactions.<br>• Perform detailed cost accounting tasks, such as updating standard costs, analyzing variances, and reconciling inventory data.<br>• Produce and review financial reports, offering actionable recommendations to management based on findings.<br>• Collaborate on the annual budget process and conduct regular budget-to-actual performance analyses.<br>• Ensure adherence to organizational policies and internal controls, suggesting enhancements to improve efficiency.<br>• Coordinate with external auditors to support the annual financial audit process.<br>• Oversee accounts payable and receivable transactions to ensure accuracy and timeliness.<br>• Engage in special projects and initiatives, including process optimization and system improvements.
<p>Are you an avid problem-solver who thrives on data, enjoys digging into details, and is skilled at maneuvering through various systems with ease? Robert Half is currently staffing for an Administrative Assistant position on behalf of a dynamic, growing organization in your area. This role offers the opportunity to work behind the scenes in a fast-paced, data-driven environment where adaptability and precision are key.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Data Management:</strong> Handle a high volume of data entry with an excellent eye for detail while utilizing proprietary customer systems, JD Edwards, Power BI, and other internal software.</li><li><strong>Excel Expertise:</strong> Create and manage spreadsheets built from scratch, leveraging advanced formulas and pivot tables to analyze and organize data.</li><li><strong>Operational Support:</strong> Seamlessly navigate between different software systems and databases as needed for ongoing projects and organizational tasks.</li><li><strong>Task Prioritization:</strong> Manage competing deadlines, efficiently switching priorities as business needs shift.</li><li><strong>Critical Thinking:</strong> Solve complex administrative challenges with minimal supervision, demonstrating strong critical thinking and puzzle-solving skills.</li></ul>
We are looking for a Help Desk Analyst I to join our team in Allentown, Pennsylvania, on a long-term contract basis. In this role, you will provide essential technical support to ensure smooth operations of IT systems for staff and students across the district. This position requires a proactive and detail-oriented individual with strong troubleshooting skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Deliver technical support for desktops, laptops, printers, and other peripheral devices.<br>• Manage and resolve help desk tickets promptly, ensuring efficient issue resolution.<br>• Install, configure, and maintain software and hardware systems to meet user needs.<br>• Provide support for Microsoft Office 365, Windows operating systems, and educational software.<br>• Document issues and resolutions accurately using ticketing systems.<br>• Address network connectivity problems and perform basic troubleshooting.<br>• Set up and maintain classroom technology, including projectors, smart boards, and student devices.<br>• Collaborate with IT staff to implement system upgrades and deployments.<br>• Offer both on-site and remote technical support across multiple school locations.
We are looking for an experienced Accountant II to join our team in Allentown, Pennsylvania. This long-term contract position offers the opportunity to work in a hybrid environment, combining in-office collaboration with remote work flexibility. The ideal candidate will play a key role in supporting business planning, decision-making, and regulatory processes while driving process improvements and providing leadership to less experienced team members.<br><br>Responsibilities:<br>• Build strong partnerships with management teams to support planning, decision-making, and business objectives.<br>• Prepare and review complex reporting materials, including presentations, data updates, and month-end manual accruals.<br>• Assist with regulatory filings, such as rate cases and other jurisdictional requirements.<br>• Develop and oversee operational budgets, ensuring alignment with business goals and financial targets.<br>• Conduct detailed analyses of financial results, identifying variances and providing explanations to relevant departments.<br>• Regularly engage with business partners to strengthen relationships and implement process improvements.<br>• Monitor capital projects and adjust forecasts to align with construction plans and corporate targets.<br>• Lead efforts to quantify and implement process enhancements to improve efficiency.<br>• Supervise less experienced team members, providing guidance and support in financial analysis and reporting.<br>• Perform day-to-day accounting and budgeting tasks, including journal entries, expense coding, and project setup.
We are looking for a detail-oriented Accountant/Audit Associate to join our team in Allentown, Pennsylvania. This role focuses on conducting audits, preparing tax returns, and providing strategic tax planning advice to clients across various industries. The ideal candidate will bring expertise in tax preparation and audit reviews while demonstrating a proactive approach to resolving tax-related matters.<br><br>Responsibilities:<br>• Conduct audits, reviews, and compilations for clients across diverse industries to ensure compliance and accuracy.<br>• Prepare and review both individual and business tax returns with precision and adherence to regulations.<br>• Utilize in-depth knowledge of client operations to develop and recommend effective tax planning strategies.<br>• Research and address issues related to IRS, state, and local tax notices, ensuring timely resolutions.<br>• Travel for audit-related assignments approximately 2-4 weeks per year, maintaining professionalism and efficiency during engagements.
<p><strong>Job Summary:</strong></p><p>We are seeking an experienced, detail-oriented Bookkeeper with a strong background in the construction industry to manage financial records and processes. The ideal candidate will be responsible for overseeing day-to-day accounting tasks, financial reporting, payroll, and compliance specific to construction-related projects. This role is instrumental in ensuring accurate tracking of costs, budgets, and revenues to support project success and profitability.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Financial Recordkeeping:</strong></li></ol><ul><li>Maintain accurate and up-to-date general ledger, accounts payable (AP), and accounts receivable (AR) records specific to construction projects.</li><li>Track job costs, including materials, labor, subcontractors, and other project expenses.</li><li>Process invoices, payments, and account reconciliations, ensuring correct job costing allocations.</li></ul><ol><li><strong>Payroll Management:</strong></li></ol><ul><li>Process employee and subcontractor payroll, including prevailing wage calculations when applicable.</li><li>Prepare and file payroll taxes, and ensure compliance with federal, state, and local labor regulations.</li></ul><ol><li><strong>Project Financial Oversight:</strong></li></ol><ul><li>Monitor construction project budgets and timelines, preparing cost analysis reports for management.</li><li>Track contracts, change orders, and retainages to ensure accurate billing and profit tracking.</li></ul><ol><li><strong>Billing and Collections:</strong></li></ol><ul><li>Prepare progress and final billing in accordance with customer contracts utilizing AIA (American Institute of Architects) billing methods if required.</li><li>Work with clients and project managers to ensure timely collection of receivables.</li></ul><ol><li><strong>Compliance and Reporting:</strong></li></ol><ul><li>Prepare monthly, quarterly, and annual financial reports, including profit and loss (P& L) statements and balance sheets.</li><li>Ensure compliance with tax regulations, construction lien laws, and licensing requirements.</li></ul><ol><li><strong>Software and Tools Management:</strong></li></ol><ul><li>Use construction-specific accounting software (e.g., QuickBooks, Sage 300, or Procore) for financial tracking and reporting.</li></ul><ol><li><strong>Communication:</strong></li></ol><ul><li>Collaborate with project managers, estimators, and vendors to maintain accurate financial data.</li><li>Provide insights and suggestions to improve financial efficiency and project profitability.</li></ul><p><br></p>
<p>We are seeking a highly organized and proactive <strong>Administrative Coordinator</strong> to join our team. This position plays a pivotal role in ensuring smooth office operations and supporting leadership team with administrative tasks. We are looking for a polished professional with strong communication skills and an ability to manage multiple priorities. This is an on-site position with a chance to transition into a permanent role after successful completion of the contract period.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day administrative activities, ensuring the office operates efficiently.</li><li>Manage scheduling, calendar coordination, and meeting logistics for team leads or executives.</li><li>Create, edit, and maintain spreadsheets, PowerPoint presentations, and internal reports.</li><li>Act as the point of contact for vendors, clients, and internal staff regarding administrative needs.</li><li>Maintain filing systems and perform data entry tasks with accuracy.</li><li>Assist with ad hoc projects, event coordination, and other duties as needed.</li></ul><p><br></p>
<p>Are you someone passionate about working with community-based organizations and creating programs that make a meaningful impact in the lives of others? We’re searching for a talented and organized professional to oversee the implementation and management of programs aimed at assisting individuals and families facing economic challenges. This role combines program management, collaboration with community organizations, and regulatory compliance to deliver critical services to those in need.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Program Leadership:</strong> Direct all aspects of utility-focused customer assistance initiatives, including planning, execution, and communication, while ensuring compliance with regulatory requirements.</li><li><strong>Community Partnership:</strong> Act as the primary point of contact with community-based organizations, managing contracts and providing training to caseworkers to ensure successful delivery of services.</li><li><strong>Performance & Budget Management:</strong> Oversee budget allocation and program goals, monitor resources, and ensure expenditures and productivity align with organizational and regulatory objectives.</li><li><strong>Training Coordination:</strong> Provide training to internal staff, contractors, and caseworkers involved in program delivery, ensuring they are equipped with necessary skills and knowledge.</li><li><strong>Process Improvement:</strong> Collaborate across departments to identify opportunities for operational improvements and implement technological solutions that enhance program delivery and reporting.</li><li><strong>Marketing & Outreach:</strong> Design and execute marketing initiatives to raise awareness of programs and services among target audiences.</li><li><strong>Data Compliance:</strong> Manage and report program progress both internally and externally, adhering to regulatory requirements and organizational standards.</li></ul>
We are looking for a driven and detail-oriented Business Analyst I to join our team in Allentown, Pennsylvania. In this long-term contract position, you will play a pivotal role in bridging the gap between business stakeholders and technical teams while contributing to various IT and AI initiatives. This opportunity is ideal for individuals passionate about technology, agile methodologies, and project management.<br><br>Responsibilities:<br>• Participate in meetings with data scientists, product owners, and stakeholders to ensure alignment on AI and IT projects.<br>• Maintain Azure DevOps boards, ensuring project tickets accurately reflect progress and updates.<br>• Organize and facilitate meetings, including scheduling, preparing agendas, and capturing detailed notes with action items, risks, and blockers.<br>• Develop presentations and documentation tailored for both technical and non-technical audiences.<br>• Translate business needs into actionable requirements and clear documentation.<br>• Collaborate with cross-functional teams to gather and prioritize requirements, support sprint planning, and retrospectives.<br>• Assist in daily stand-ups, sprint planning sessions, and other Agile ceremonies.<br>• Track project timelines and deliverables, proactively identifying and addressing potential risks.<br>• Contribute to team and organizational process improvements to enhance efficiency and outcomes.
<p>We are looking for a skilled Bookkeeper to join a local construction company in Breinigsville<strong> </strong>, Pennsylvania. This Contract-to-Permanent position is ideal for a detail-oriented individual with a strong background in financial management and reporting. The role involves handling critical accounting functions and ensuring the accuracy of financial records.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable (AP) and accounts receivable (AR) processes, ensuring timely and accurate transactions.</p><p>• Maintain and reconcile the general ledger to ensure financial data integrity.</p><p>• Prepare and oversee month-end closing activities, including generating financial reports.</p><p>• Conduct weekly financial reporting to provide insights into company performance.</p><p>• Utilize Sage 300 software for financial management and accounting tasks.</p><p>• Perform bank reconciliations to maintain accurate cash flow records.</p><p>• Collaborate with internal teams to ensure compliance with financial practices and procedures.</p><p>• Identify and resolve discrepancies in financial records or processes.</p><p>• Support audits and provide documentation as needed.</p><p><br></p><p>For immediate consideration please call 610-882-1600</p><p><br></p>
We are looking for a skilled AV Technician to join our team on a long-term contract basis in Allentown, Pennsylvania. The ideal candidate will bring expertise in audio and video system installation, configuration, and maintenance to support the needs of a dynamic environment. This position requires hands-on technical proficiency, attention to detail, and the ability to deliver exceptional customer service.<br><br>Responsibilities:<br>• Install and troubleshoot conference room audio/video setups, including web conferencing platforms such as Zoom, Microsoft Teams, and Google Meet.<br>• Fabricate equipment racks, manage cable pulling and dressing, and perform cable terminations.<br>• Provide responsive and detail-oriented customer service during installations and maintenance tasks.<br>• Collaborate with the IT Network Team to ensure seamless integration of audio/video systems.<br>• Maintain and repair District Public Address Systems in line with established hardware and software standards.<br>• Keep accurate records of inventory and system drawings for all audio, video, and cabling equipment.<br>• Ensure proper operation, configuration, and maintenance of analog and digital audio/video systems.<br>• Test and maintain audio/video cabling, including copper and fiber optic cables, using appropriate tools.<br>• Operate power tools such as drills, saws, and rotary hammers safely and effectively.<br>• Perform additional tasks and responsibilities as assigned by the organization.
We are looking for a skilled Full Stack Java Developer III to join our team on a long-term contract basis. This position offers the opportunity to work remotely while collaborating with teams based in Allentown, Pennsylvania. As a key contributor, you will engage in hands-on coding, leveraging your expertise in full-stack development to deliver robust applications and solutions.<br><br>Responsibilities:<br>• Design, develop, and maintain full-stack applications, ensuring high performance and scalability.<br>• Write and implement clean, efficient, and secure code as part of daily development activities.<br>• Collaborate with cross-functional teams to understand complex architectures and contribute to innovative solutions.<br>• Participate in continuous integration and continuous delivery (CI/CD) processes to streamline deployment pipelines.<br>• Troubleshoot and resolve issues in large-scale distributed systems, conducting performance analysis and capacity management.<br>• Utilize tools like Postman, SoapUI, and Fiddler to work with web services and third-party APIs.<br>• Develop and maintain RESTful services, ensuring seamless integration with other systems.<br>• Apply secure coding practices and adhere to industry design principles throughout development.<br>• Utilize Azure services, including serverless compute services, storage solutions, and DevOps pipelines, to optimize application performance.<br>• Conduct unit testing, integration testing, and load-testing using tools such as Jasmine, Karma, XUnit, and JMeter.
<p>Are you passionate about human resources and thrive in a high-paced, dynamic environment? Robert Half is seeking a skilled <strong>HR Specialist</strong> for a manufacturing company dedicated to growth, innovation, and operational excellence. This position offers an exciting opportunity for an HR professional to contribute to workforce management, employee engagement, and compliance in the fast-evolving manufacturing industry.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage end-to-end recruitment efforts for manufacturing roles, including skilled trades, supervisors, and administrative staff.</li><li>Assist with onboarding new employees and ensuring a seamless transition into the organization.</li><li>Support employee relations by addressing questions, resolving concerns, and fostering a collaborative workplace environment.</li><li>Administer training programs focused on compliance, safety, and skill development to meet industry standards.</li><li>Maintain accurate HR records, generate reports, and uphold compliance with labor laws and regulations in the manufacturing sector.</li><li>Coordinate performance reviews and support processes for continuous employee development.</li><li>Partner with leadership to align HR strategies to company goals, including workforce planning and retention initiatives.</li></ul><p><br></p>
We are looking for a detail-oriented Senior Associate specializing in Finance and Business Analysis to join our dynamic team in Allentown, Pennsylvania. In this role, you will play a pivotal part in driving strategic decision-making through data analysis, performance evaluation, and financial reporting. The ideal candidate will work collaboratively across divisions to enhance processes and support growth initiatives.<br><br>Responsibilities:<br>• Actively contribute to the Business Partner Program by providing financial insights and strategic recommendations.<br>• Assess business performance by collecting and analyzing data to support informed planning and decision-making.<br>• Oversee daily operations across multiple divisions to ensure consistent and transparent performance outcomes.<br>• Manage core processes such as project tracking, contract administration, resource allocation, procurement, and business development activities.<br>• Collaborate with various departments to optimize systems and processes, enabling structural and staffing improvements.<br>• Partner with divisional leadership to support strategic planning and operational decision-making.<br>• Deliver comprehensive financial reports, including detailed transaction-level analysis and trial balance reviews.
We are looking for a detail-oriented Accounting Clerk to join our team in Allentown, Pennsylvania. This Contract-to-permanent position offers an excellent opportunity to contribute to the financial operations of the organization by supporting Accounts Payable and Accounts Receivable functions. The role requires a proactive individual with strong organizational skills and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Open and sort incoming mail related to financial operations.<br>• Process deposits and ensure accurate record-keeping.<br>• Prepare and distribute monthly billing invoices and account statements.<br>• Review and process invoices for payment in a timely manner.<br>• Print and distribute disbursement checks while maintaining proper documentation.<br>• Investigate inquiries regarding paid and unpaid invoices to resolve discrepancies.<br>• Assist with various accounting reconciliations and generate financial reports as needed.<br>• Perform administrative tasks such as filing, copying, scanning, and organizing documents.<br>• Utilize accounting software to support financial processes and data entry.<br>• Take on additional duties and special projects as assigned to support the department.
We are looking for an experienced Business Systems Analyst to join our team in Schnecksville, Pennsylvania. This role focuses on designing, implementing, and optimizing information systems to support organizational operations and goals. The ideal candidate will bring strong analytical skills, technical expertise, and a collaborative mindset to streamline processes and enhance system functionality.<br><br>Responsibilities:<br>• Manage user access, permissions, and configurations within enterprise systems to maintain security and operational standards.<br>• Develop and oversee automated workflows to reduce manual processes across HR, Finance, and Compliance departments.<br>• Maintain and troubleshoot data integrations between internal systems and external platforms, ensuring seamless functionality.<br>• Design, develop, and optimize databases to support business operations while upholding data integrity and security.<br>• Configure document management systems and digital workflows to facilitate streamlined approval processes and secure document storage.<br>• Provide technical support for budgeting and financial reporting systems, including creating dashboards and real-time data integrations.<br>• Generate insightful reports and analytics using tools like Power BI and Spreadsheet Server to guide decision-making.<br>• Administer and develop SharePoint environments to enhance collaboration, documentation, and communication across teams.<br>• Train end-users, maintain system documentation, and collaborate with stakeholders to implement technology improvements.<br>• Ensure compliance with security protocols and support audits by providing necessary documentation and system data access.
<p>We are seeking a highly organized and detail-oriented professional to oversee end-to-end onboarding and offboarding processes for both internal team members and external contractors. This role involves ensuring a smooth transition for new hires by coordinating key tasks, managing employee documentation, and ensuring compliance with organizational standards.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Facilitate onboarding by documenting and streamlining processes for internal staff and external personnel.</li><li>Manage the setup of employee profiles in HR systems and maintain accurate records.</li><li>Coordinate with HR teams to track pre-employment requirements such as background checks and ensure readiness for start dates.</li><li>Collaborate with operations teams to identify system and tool access needs for new hire groups.</li><li>Submit and track internal requests for equipment and ensure necessary technology access for all hires.</li><li>Oversee progress and maintain status updates for onboarding tasks, including equipment and system access.</li><li>Distribute essential onboarding materials and communicate initial tasks to new hires, such as setting up accounts or accessing tools.</li><li>Safeguard sensitive data and maintain strict confidentiality throughout the onboarding process.</li><li>Ensure employees complete required onboarding training and meet compliance standards.</li><li>Handle time tracking and attendance monitoring for employees during early training phases.</li><li>Escalate technical or HR-related onboarding issues to appropriate teams where necessary.</li><li>Facilitate the offboarding process for outgoing staff, including documentation and system access cleanup.</li><li>Perform other related duties as needed to support the employee lifecycle.</li></ul>
<p>Position description:</p><p><br></p><p> The successful candidate would join a team of 6 - 10 developers working in the customer service space to deliver new omnichannel functionality to both customers and contact center agents. There will be a blend of Twilio Azure and on-premise custom code required among a blend of different technologies. The candidate will be required to possess or learn the accompanying business logic in order to interpret requirements and deliver production-worthy APIs that will serve as the backbone of the omnichannel customer experience.</p><p><br></p><p> Daily responsibilities will include attending daily SCRUM completing user story tasks involving design data extraction transformation integration and testing. The candidate will also be required to demo their completed user stories for the business at biweekly demos.</p><p><br></p><p> The candidate will need to be skilled at dealing with requirements that may be ambiguous and be able to make progress in a fast-paced environment with little oversight.</p><p><br></p><p>General:</p><p><br></p><p> Full-stack application development experience - 5 years of experience hands-on writing code hands-on writing code must be the primary duty of most recent position</p><p><br></p><p> Strong verbal/written communication facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers.</p><p><br></p><p> Assertive leadership Agile scrum experience.</p><p><br></p><p> Ability to take a requirement document work through any ambiguity and follow through to implementation</p><p><br></p><p> Strong analytical and problem-solving abilities.</p><p><br></p><p> Ability to understand complex architectures and be comfortable working with multiple teams</p><p><br></p><p> Strong work ethic and a team player</p><p><br></p><p> Ability to conduct performance analysis capacity management and troubleshoot large scale distributed systems</p><p><br></p><p> Enthusiasm toward technology willingness to learn</p><p><br></p><p>Required skills:</p><p><br></p><p> Web-services 3rd party APIs tools like Postman SoapUI Fiddler</p><p><br></p><p> .Net Core Entity Framework Core</p><p><br></p><p> WEB API RESTful services</p><p><br></p><p> CSS frameworks such as Bootstrap or Angular Material</p><p><br></p><p> JavaScript frameworks such as Angular or React</p><p><br></p><p> Serverless Azure Compute Services such as App services Azure Functions Logic Apps</p><p><br></p><p> Data infrastructure services such as Azure Event Hub Service Bus</p><p><br></p><p> Azure Storage such as Blob Storage Data Lake Store Cosmos DB Azure SQL</p><p><br></p><p> Azure DevOps Build CI/CD Pipelines</p><p><br></p><p> SQL Server must have a solid understanding of SQL tuning indexing query costs</p><p><br></p><p> Unit and Integration Testing</p><p><br></p><p> Understanding of SOLID design principles secure coding practices</p><p><br></p><p><br></p>
<p>Robert Half is seeking a motivated and detail-oriented <strong>Customer Success Specialist </strong>on behalf of a local manufacturing organization. This role offers an exciting opportunity for customer-focused professionals to make an immediate impact, providing unparalleled service and support in a dynamic environment. As the first point of contact for the company’s valued customers, you’ll play a key role in ensuring satisfaction while handling inquiries, resolving issues, and maintaining efficient correspondence.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver exceptional customer service via phone and email communication channels.</li><li>Address customer inquiries regarding products, services, and account-related issues.</li><li>Perform accurate and timely data entry into the customer management system.</li><li>Facilitate the processing of domestic and international orders while ensuring customer satisfaction.</li><li>Conduct outbound calls to follow up on customer inquiries or provide additional assistance.</li><li>Uphold professionalism and phone etiquette in all customer interactions.</li><li>Collaborate with team members for efficient resolution of complex customer problems.</li><li>Document customer communications and feedback to improve processes and service quality.</li><li>Stay up-to-date on product details and company policies to provide accurate information.</li><li>Handle sales and purchase order processing using QuickBooks Desktop.</li><li>Prepare and generate customer invoices, apply payments, and manage aging reports in QuickBooks.</li><li>Process incoming mail and maintain organized financial records, both digitally and physically.</li></ul>
<p>We are looking for a dedicated AP Clerk to join our team on a long-term contract basis in Allentown, Pennsylvania. This position offers an excellent opportunity to contribute to the legal industry by overseeing billing operations and accounts payable functions. The ideal candidate will have a strong background in financial processes and a keen eye for detail.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and submit accurate invoices in compliance with client requirements and deadlines.</p><p>• Manage accounts payable transactions, including vendor invoices, attorney reimbursements, and expense reports.</p><p>• Process domestic and international wire transfers with precision and proper documentation.</p><p>• Utilize electronic billing platforms to submit invoices, track payments, and address discrepancies.</p><p>• Handle client payments and maintain detailed records of transactions while reconciling accounts.</p><p>• Serve as the primary point of contact for billing-related inquiries and payment arrangements.</p><p>• Ensure all billing activities adhere to firm policies and industry standards.</p><p>• Generate financial reports such as aged accounts receivable, payment histories, and projections.</p><p>• Collaborate with attorneys and support staff to manage time entries and resolve billing issues.</p>
