<p>We’re seeking an experienced TMS Administrator to join our Linkex Systems team in Johns Creek, Georgia. This role is fully onsite and plays a key part in supporting and optimizing our MercuryGate Transportation Management System (TMS). The TMS Administrator will manage user access, security roles, and permissions, ensuring the platform operates efficiently and supports business and carrier operations.</p><p>Working closely with the Senior Manager of Linkex Systems, this person will troubleshoot system issues, conduct root cause analyses, and assist with carrier and customer onboarding. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced logistics environment.</p><p>Key Responsibilities</p><ul><li>Administer TMS user setup, access permissions, and security roles.</li><li>Provide system documentation and end-user training materials.</li><li>Troubleshoot and resolve TMS-related issues through root cause analysis.</li><li>Support carrier and customer onboarding by gathering requirements and coordinating testing.</li><li>Manage carrier and customer contracts, rate tables, and pricing initiatives.</li><li>Test and validate all system and process changes before implementation.</li><li>Communicate updates and enhancements effectively to cross-functional teams.</li></ul><p><br></p><p><strong>Location:</strong> Johns Creek, GA (Onsite, 5 days per week)</p>
We are on the hunt for a Systems Administrator to join our team in Sandy Springs, Georgia. This role lies at the intersection of providing first-level support for internal users and managing user accounts, permissions, and passwords. You will also be involved in system administration tasks, network support, software & application support, and documentation.<br><br>Responsibilities:<br><br>• Be the first point of contact for internal users by supporting them via ticketing system, phone, email and Teams.<br>• Troubleshoot and resolve hardware, software, and network issues promptly.<br>• Escalate complex issues to senior IT and engineering staff when necessary.<br>• Assist in managing user accounts, permissions, and passwords, especially for platforms like Active Directory, Office 365, etc.<br>• Configure new servers and services following established procedures and best practices.<br>• Perform routine system monitoring, backups, and basic maintenance tasks.<br>• Support the setup, configuration, and troubleshooting of hardware such as PCs, printers, mobile devices, etc.<br>• Assist in monitoring and maintaining local area network (LAN) and wide area network (WAN) connections.<br>• Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup.<br>• Install, update, and support company-approved software.<br>• Assist with the deployment of applications, patches, and updates to systems.<br>• Maintain detailed records of support requests and resolutions in the help desk system.<br>• Participate in creating and maintaining IT documentation, policies, procedures, and user guides in line with best practices.<br>• Ensure smooth operation of all IT functions, including telephone and network connectivity for all company locations.<br>• Implement and maintain appropriate security measures, processes, and procedures to protect business assets.<br>• Manage controls and governance of technology platforms and ownership of policies and procedures relating to information technology.<br>• Participate in the selection, implementation, and management of 3rd party vendor relationships for information technology.
<p>We are looking for a skilled Network Administrator to join our team in Johns Creek, Georgia. This long-term contract position offers an exciting opportunity to manage and optimize network systems while ensuring seamless operations. The ideal candidate will have a strong background in network technologies and a proven ability to troubleshoot and resolve technical issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain network systems, including firewalls, routers, and switches, to ensure optimal performance and security.</p><p>• Oversee user maintenance, including managing roles, permissions, and security settings for various systems.</p><p>• Create and deliver comprehensive training and documentation for end users to enhance system understanding.</p><p>• Conduct root cause analysis and resolve system issues to improve reliability and functionality.</p><p>• Coordinate carrier and customer onboarding by gathering requirements and assisting with design and testing processes.</p><p>• Test and validate system changes to ensure smooth integration and communicate updates effectively to the team.</p><p>• Manage carrier and customer contracts, including rate tables, to support pricing strategies.</p><p>• Collaborate with cross-functional teams to implement MercuryGate tools and optimize transportation management.</p><p>• Perform additional duties as required to support overall network and system operations.</p><p><br></p><p><strong><u>Onsite 5 days a week in Johns Creek, Georgia </u></strong></p>
We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support, ensuring smooth IT operations and resolving complex issues efficiently. Your expertise in troubleshooting, networking, and system management will be instrumental in maintaining a robust IT environment.<br><br>Responsibilities:<br>• Provide Tier I and II technical support to resolve hardware, software, and network-related issues.<br>• Manage and maintain Active Directory, ensuring proper configuration and access control.<br>• Troubleshoot networking equipment, including routers, switches, and wireless systems such as Cisco and Meraki.<br>• Install and configure Windows operating systems and Microsoft Office applications.<br>• Apply Microsoft Open Database Connectivity (ODBC) for SQL Server to support database operations.<br>• Diagnose and repair computer hardware issues, including monitors, printers, and desktop software.<br>• Develop and implement IT policies to enhance system security and efficiency.<br>• Collaborate with users to provide clear communication and excellent customer service.<br>• Work independently with minimal supervision, prioritizing tasks effectively.<br>• Utilize ServiceNow for tracking and managing service desk tickets.
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
We are searching for a Director with a focus on Infrastructure and DevOps to join our team in Decatur, Georgia. In this role, you will take the lead in shaping our IT infrastructure and DevOps practices, ensuring robustness and scalability that aligns with our business objectives. Your role will not only involve strategic leadership but also require hands-on technical expertise.<br><br>Responsibilities:<br><br>• Guide and mentor the infrastructure team on best DevOps practices and new technologies.<br>• Design and manage the CI/CD infrastructure and automation tools to deliver high availability applications and infrastructure.<br>• Refine the computing architecture to design, implement, and support resilient, high availability infrastructure and applications in a hybrid cloud environment.<br>• Collaborate with the Enterprise Application and operations teams to resolve operational issues and create tools, processes, and systems that improve our overall operational reliability.<br>• Monitor, analyze, and manage technical operations to ensure optimal performance, system health, uptime, and capacity.<br>• Identify potential issues proactively and implement solutions to mitigate the impact on operations. <br>• Develop and maintain systems for configuration management.<br>• Work with the Cyber Security team to conduct systems tests for security, performance, and availability.<br>• Design and implement disaster recovery plans, including regular system backups.<br>• Develop and manage an effective Change Management policy.<br>• Create scalable, secure, and reliable cloud platform on Microsoft Azure.<br>• Lead the migration of on-premises applications and data to the Azure cloud, ensuring minimal downtime and data integrity.<br>• Implement security policies and compliance standards. Influence policies to incorporate security best practices.<br>• Monitor cloud performance and optimize for cost, performance, and scalability.<br>• Collaborate with development teams to integrate cloud solutions and provide technical guidance and mentorship to team members.<br>• Stay updated with the latest Azure services and industry trends, proposing, and implementing innovative solutions to improve cloud infrastructure.<br>• Troubleshoot and resolve issues related to cloud infrastructure and provide ongoing support and maintenance for cloud environments.
<p>We are looking for an Informatica Developer to design and develop application integrations via Informatica IDMC APIs using Cloud Application Integration (CAI) and Cloud Data Integration (CDI) services. This will be a 100% remote opportunity.</p><p><br></p><p>The candidate should have strong SQL database query knowledge working with applications. The developer should also have thorough experience in developing IDMC REST API interfaces with CDI and CAI. The candidate should also have expertise with testing REST APIs using a software tool such as Bruno or an equivalent. Additionally, the candidate should also have a strong understanding of JSON data formatting.</p><p>The developer should have expertise in building ETL/ELT mappings and workflows using CDI. The candidate should have experience loading a Data Warehouse and be knowledgeable with Star Schema and 3rd normal form design. The candidate will contribute throughout the data management lifecycle process areas such as data acquisition, management, manipulation, and implement integrations between SaaS vendors, on-premise applications, and the Enterprise Data Warehouse environment.</p><p><br></p><p>Essential duties & responsibilities are:</p><p>• Work with Informatica Tech Lead, IT database administrators, systems administrators, and data warehousing development teams</p><p>• Support development, migration of data through Informatica IDMC API integrations, procedure development, troubleshooting, system configuration, security administration, and account setup.</p><p>• Support the lifecycle of physical data models and data maps for data warehouse system.</p><p>• Aid end users and programmers regarding data warehouse related problems and issues.</p><p>• Provide technical expertise to end-users who create complex queries and reports.</p><p>• Coordinate, schedule, and tests upgrades to the data warehouse system.</p>
<p><strong>Overview</strong></p><p> The Salesforce Developer is responsible for designing, developing, and implementing scalable solutions within the Salesforce platform to support business operations and improve user experience. This mid-level role requires strong technical expertise in Apex, Lightning Components, and Salesforce integrations, as well as the ability to collaborate closely with cross-functional teams to translate business requirements into technical solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, build, and maintain custom applications and integrations on the <strong>Salesforce platform</strong> (Sales Cloud, Service Cloud, Experience Cloud).</li><li>Develop and optimize <strong>Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, and SOQL queries</strong>.</li><li>Collaborate with business analysts, admins, and stakeholders to translate business requirements into scalable technical designs.</li><li>Implement and maintain <strong>integrations between Salesforce and external systems</strong> using REST/SOAP APIs, middleware, or ETL tools.</li><li>Participate in <strong>code reviews, unit testing, and release management</strong> to ensure code quality and platform stability.</li><li>Troubleshoot and resolve system issues, data inconsistencies, and performance challenges.</li><li>Adhere to Salesforce development best practices and ensure compliance with governance, security, and data integrity standards.</li><li>Stay current with Salesforce platform updates and proactively recommend improvements or automation opportunities.</li><li>Document technical processes, customizations, and integration flows.</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Gainsville, Georgia. This position involves managing accounts payable processes, ensuring accurate financial records, and providing administrative support to the Supply Chain and Sourcing Manager. The ideal candidate will have strong organizational skills, a keen eye for detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Accurately process accounts payable transactions, ensuring correct data entry and record-keeping.<br>• Manage inventory purchases by utilizing the three-way matching process to ensure accuracy.<br>• Input and maintain precise sourcing data within the company's system.<br>• Communicate effectively with vendors to address and resolve any inquiries or issues.<br>• Reconcile vendor statements and investigate discrepancies to ensure accurate records.<br>• Organize and maintain electronic accounts payable files for easy access and reference.<br>• Assist the Controller with bank statement reconciliations and other financial tasks.<br>• Follow established internal control policies to ensure financial security and compliance.<br>• Welcome visitors professionally and direct them appropriately while managing incoming calls courteously.<br>• Protect sensitive financial information by upholding strict confidentiality.
