<p>The Senior Customer Service Specialist is responsible for delivering high-level customer support by managing complex inquiries, resolving escalated issues, and ensuring a consistently positive customer experience. This role requires strong analytical and problem-solving abilities to identify root causes and implement effective solutions. In addition to direct customer interaction, the Senior Specialist plays a key role in mentoring team members, improving service processes, and collaborating across departments to address systemic concerns.</p>
<p>A Healthcare organization is seeking a medical billing specialist to work in their Bethesda office.</p><p><br></p><ul><li>Make outbound collections calls to patients.</li><li>Calls will be made based on the aging report</li><li>The role will be patient focused role.</li></ul><p><br></p>
<p><br></p><p>A large financial service firm in Bethesda is looking for a staff accountant</p><p>Responsibilities include:</p><ul><li>Preparing financial statements</li><li>Maintaining and reconciling accounts</li><li>Preparing and filing tax returns</li><li>Assisting with budgeting and forecasting</li><li>Ensuring all accounting tasks and financial records comply with generally accepted accounting principles (<strong>GAAP</strong>).</li></ul><p> </p><p><br></p>
<p>A large company in Rockville is seeking an Accounts Payable specialist to work in their corporate office.</p><p>Duties include:</p><ul><li>Coding, matching, batching, and entering invoices into SAP</li><li>Cutting checks</li><li>Handling vendor inquiries</li><li>Processing 1099’s</li><li>Reconciliations</li></ul><p><br></p>
Our client is looking for Compliance Tax Analyst to work in-office or hybrid at their Bethesda location for a long-term contract. Duties include: <br> The Prevailing Wage & Apprentice (PWA) Compliance Specialist supports compliance programs for construction projects subject to prevailing wage and apprenticeship requirements, with a primary focus on compliance related to the Inflation Reduction Act (IRA) tax-credit eligibility. This role is responsible for managing the collection, organization, and completeness review of certified payroll, prevailing wage documentation, fringe benefit support records, apprentice utilization reporting, and project onboarding documentation required by 3rd party Independent Auditors from our EPC partners. The Specialist will perform an initial review for completeness and general compliance indicators and then submit compliance packages for formal confirmation of compliance. The ideal candidate is highly organized, detail-oriented, and comfortable coordinating with subcontractors, and project teams.
<p>Our organization is actively seeking a Customer Service Representative to join our team. This role is crucial in maintaining positive relationships with clients and ensuring that every customer interaction reflects our commitment to excellence.This is an onsite position working Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, or chat, providing accurate information and resolutions.</li><li>Maintain up-to-date knowledge of company products, services, policies, and procedures.</li><li>Handle and document customer feedback, concerns, and complaints in a courteous and timely manner.</li><li>Collaborate with internal teams to resolve complex issues and help implement service improvements.</li><li>Track and process orders, returns, account updates, and other transactions as needed.</li><li>Meet or exceed individual and team performance metrics, including customer satisfaction and response times.</li></ul><p><br></p>
<p>Are you passionate about providing exceptional service and building positive relationships with customers? Join our team as a Customer Service Representative and gain the opportunity to make a real impact with one of the most in-demand roles. This is an onsite position working Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns and provide accurate information and solutions</li><li>Maintain detailed and accurate records of interactions in company systems</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve customer experiences and processes</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking an experienced <strong>ERP/CRM Consultant</strong> to support the implementation, customization, and optimization of enterprise business applications. This role works closely with stakeholders across Finance, Operations, Sales, and IT to translate business requirements into scalable ERP/CRM solutions. The ideal candidate has hands-on experience with major platforms (e.g., Dynamics, NetSuite, Salesforce, SAP, Oracle) and can lead requirement gathering, configuration, testing, and end‑user enablement.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Work with business stakeholders to gather, analyze, and document functional requirements.</li><li>Configure, customize, and optimize ERP/CRM modules to meet business needs.</li><li>Lead or support system implementations, upgrades, integrations, and migrations.</li><li>Develop workflows, dashboards, custom reports, and automation rules.</li><li>Troubleshoot application issues and provide Tier 2/Tier 3 support.</li><li>Collaborate with development teams on enhancements, extensions, and APIs.</li><li>Conduct UAT, create documentation, and provide user training.</li><li>Ensure system data integrity, security, and compliance with internal standards.</li><li>Recommend process improvements and technology best practices.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking an experienced <strong>ERP/CRM Consultant</strong> to support the implementation, customization, and optimization of enterprise business applications. This role works closely with stakeholders across Finance, Operations, Sales, and IT to translate business requirements into scalable ERP/CRM solutions. The ideal candidate has hands-on experience with major platforms (e.g., Dynamics, NetSuite, Salesforce, SAP, Oracle) and can lead requirement gathering, configuration, testing, and end‑user enablement.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Work with business stakeholders to gather, analyze, and document functional requirements.</li><li>Configure, customize, and optimize ERP/CRM modules to meet business needs.</li><li>Lead or support system implementations, upgrades, integrations, and migrations.</li><li>Develop workflows, dashboards, custom reports, and automation rules.</li><li>Troubleshoot application issues and provide Tier 2/Tier 3 support.</li><li>Collaborate with development teams on enhancements, extensions, and APIs.</li><li>Conduct UAT, create documentation, and provide user training.</li><li>Ensure system data integrity, security, and compliance with internal standards.</li><li>Recommend process improvements and technology best practices.</li></ul><p><br></p>
<p>We are seeking a Cloud Engineer to support the design, deployment, and maintenance of cloud infrastructure across our environments. This role focuses on building reliable, secure, and scalable cloud solutions while assisting development and IT teams with day‑to‑day cloud operations.</p><p><strong>Responsibilities</strong></p><ul><li>Deploy, configure, and manage cloud resources in AWS/Azure/GCP.</li><li>Maintain CI/CD pipelines and automate infrastructure tasks using tools such as Terraform, CloudFormation, or similar.</li><li>Monitor system performance, reliability, cost, and security posture across cloud workloads.</li><li>Support containerized applications (Docker/Kubernetes) and troubleshoot environment issues.</li><li>Implement cloud security best practices, including IAM, logging, patching, and network controls.</li><li>Assist with incident response, cloud migrations, and environment optimization.</li><li>Collaborate with engineering and IT teams to support application deployments and cloud operations.</li></ul><p><br></p>
<p>We are seeking a highly organized Project Assistant to support project teams with scheduling, documentation, communication, and administrative coordination. The ideal candidate will help keep projects on track by managing timelines, preparing reports, maintaining records, and assisting with day-to-day project activities.</p><p><br></p><p>Responsibilities:</p><p> • Assist with project documentation, timelines, and deliverables.</p><p> • Coordinate communication between project team members.</p><p> • Track progress and update project management systems.</p><p> • Prepare meeting notes and assist with reporting and analysis.</p><p> • Support procurement and logistical needs.</p><p> </p><p> </p>
<p>We are seeking a detail-oriented Project Assistant to support project teams with coordination, scheduling, documentation, and day-to-day administrative tasks. This role helps keep projects organized, on schedule, and aligned with business goals. </p><p><br></p><p>Responsibilities:</p><p> • Assist with project documentation, timelines, and deliverables.</p><p> • Coordinate communication between project team members.</p><p> • Track progress and update project management systems.</p><p> • Prepare meeting notes and assist with reporting and analysis.</p><p> • Support procurement and logistical needs.</p><p> </p><p> </p>
<p>We are seeking an organized and proactive Office Manager to oversee daily office operations and support a productive, professional workplace. This role is responsible for administrative coordination, office procedures, vendor management, scheduling, and general operational support for staff and leadership.</p><p><br></p><p>Responsibilities:</p><p> • Manage office operations, including budgeting, supplies, and vendor contracts.</p><p> • Supervise administrative staff and delegate responsibilities.</p><p> • Maintain records, reports, and office systems.</p><p> • Support HR functions such as onboarding and timesheet approval.</p><p> • Coordinate meetings, events, and communication between departments.</p><p> </p><p> </p>
<p>Our client is seeking an Office Manager who will oversee administrative functions and ensures smooth day-to-day office operations. This role requires leadership, organization, and business acumen.</p><p> </p><p> Responsibilities:</p><p> • Manage office operations, including budgeting, supplies, and vendor contracts.</p><p> • Supervise administrative staff and delegate responsibilities.</p><p> • Maintain records, reports, and office systems.</p><p> • Support HR functions such as onboarding and timesheet approval.</p><p> • Coordinate meetings, events, and communication between departments.</p><p> </p><p> </p>
We are looking for a detail-oriented and proactive entry-level Accountant to join our team in Woodbridge, Virginia. In this role, you will focus on accounts payable while supporting various accounting functions to ensure smooth financial operations. This is an excellent opportunity for someone eager to grow their career in accounting and contribute to a dynamic team.<br><br>Responsibilities:<br>• Accurately input vendor information and invoices into accounting systems, ensuring proper coding and timely processing.<br>• Prepare and issue payments, including managing monthly payment cycles with approval protocols.<br>• Verify and review expense reports, ensuring all receipts and documentation meet company standards.<br>• Record and reconcile transactions related to accounts receivable, ensuring accuracy and compliance.<br>• Maintain and update client records, including contact details and mailing preferences.<br>• Generate reports detailing the status of client accounts and provide updates as needed.<br>• Research and resolve discrepancies in client accounts, including addressing overdue balances.<br>• Assist with monthly invoicing and billing processes to keep client accounts up to date.<br>• Conduct corporate credit card reconciliations, including coding and posting transactions.<br>• Support additional accounting tasks as assigned to meet team objectives.
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Laurel, Maryland. This Contract to permanent position offers an exciting opportunity to manage full-cycle accounts payable processes while supporting a dynamic and fast-paced environment. If you have a solid background in accounting and enjoy handling diverse responsibilities, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process full-cycle accounts payable, including invoice entry, approvals, and payment processing.</p><p>• Conduct weekly check runs, ensuring accuracy and timeliness of payments to vendors.</p><p>• Perform 3-way matching to reconcile invoices with purchase orders and received inventory.</p><p>• Manage relationships with vendors, addressing inquiries, and resolving discrepancies.</p><p>• Assist in payroll processing on Mondays as needed, ensuring timely and accurate submissions.</p><p>• Utilize accounting software to maintain financial records and generate reports.</p><p>• Identify and resolve invoice discrepancies, ensuring compliance with company policies.</p><p>• Collaborate with other departments to streamline accounting processes and improve efficiency.</p>
We are looking for an Administrative Assistant to support a philanthropy-focused team in Maryland. This Long-term Contract opportunity is ideal for an experienced, detail-oriented individual who can manage day-to-day office coordination, provide attentive administrative support, and interact confidently with donors, executives, and visitors. The position requires a high level of accuracy, discretion, and adaptability in a structured onsite environment. You will play an important role in helping the office operate smoothly while maintaining organized records and clear communication.<br><br>Responsibilities:<br>• Provide administrative support to leadership within a foundation environment, ensuring daily operations remain organized and efficient.<br>• Manage front-desk and receptionist activities, including welcoming visitors and handling a high volume of inbound calls with care.<br>• Prepare, update, and maintain records, correspondence, and other office documentation with strong attention to detail.<br>• Enter and review data accurately across internal tracking systems and spreadsheets to support reporting and office workflows.<br>• Use DonorPerfect and Microsoft Office 365 applications, including Excel, to organize information and support administrative processes.<br>• Coordinate schedules, meetings, and general office tasks while responding to shifting priorities with flexibility.<br>• Support donor and stakeholder interactions by providing timely follow-up, clear communication, and attentive service.<br>• Maintain an orderly onsite office presence during regular weekday business hours and assist with additional administrative needs as assigned.
<p>Our client is looking for an experienced Senior Financial Analyst to join their team on a hybrid basis in Baltimore, Maryland. In this role, you will play a key part in shaping financial strategies by conducting in-depth analysis, forecasting, and budgeting. This position offers an exciting opportunity to work in a dynamic environment that is private equity backed.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain detailed financial models to support forecasting and decision-making processes.</p><p>• Analyze financial performance by conducting variance analyses and identifying trends or areas of improvement.</p><p>• Collaborate with cross-functional teams to prepare, review, and refine budgets that align with organizational goals.</p><p>• Generate insightful ad hoc financial reports to guide strategic planning and operational efficiency.</p><p>• Provide financial insights and recommendations to senior management to support business growth and profitability.</p><p>• Ensure accuracy and consistency in financial reporting across multiple locations and operational units.</p><p>• Monitor key performance indicators (KPIs) and provide actionable recommendations based on findings.</p><p>• Support the implementation of financial tools or systems to enhance reporting and efficiency.</p><p>• Stay updated on industry trends and market conditions to inform financial strategies</p>
<p>Controller:</p><p><br></p><p>About the Role</p><p>Our client is dedicated to advancing meaningful work that strengthens families and communities. They foster a mission‑driven culture focused on integrity, collaboration, and continuous improvement. Team members join an environment where growth is encouraged, contributions are valued, and impactful work is at the core of what we do.</p><p><br></p><p>Scope</p><p>Reporting directly to the Chief Financial Officer, the Controller serves as a key strategic leader overseeing all Accounting operations. This individual provides hands‑on direction for day‑to‑day financial activities while ensuring adherence to regulatory requirements and internal accounting standards.</p><p><br></p><p>Key Responsibilities</p><p>Financial Leadership & Oversight</p><ul><li>Lead the Accounting team in maintaining compliance with Generally Accepted Accounting Principles (GAAP) and internal financial policies.</li><li>Oversee daily workflow, ensuring accuracy, timeliness, and strong execution across all accounting functions.</li></ul><p>Treasury, Liquidity & Investment Management</p><ul><li>Manage cash flow, banking relationships, and investment activities.</li><li>Act as a primary liaison with external financial partners and institutions.</li></ul><p>Audit, Tax & Compliance</p><ul><li>Serve as the main point of contact for external auditors, including annual financial audits and other audits.</li><li>Draft management responses, implement corrective actions, and support compliance activities.</li><li>Assist in the preparation and review of the organization's annual Form 990 and other required filings.</li></ul><p>Financial Reporting</p><ul><li>Direct the preparation of financial statements and reports used across the organization, including monthly management reports, quarterly materials for the Board of Trustees, registration filings, and other specialized reporting needs.</li><li>Present financial results, trends, risks, and opportunities to senior executives, leadership teams, and governing bodies.</li><li>Participate in Committee and Board meetings to support operational and strategic decision‑making.</li></ul><p>Cross‑Functional Collaboration</p><ul><li>Partner with Human Resources to support audits and renewals related to employee related plans.</li></ul><p>Culture, Controls & Continuous Improvement</p><ul><li>Strengthen internal control systems and promote financial best practices throughout the organization.</li><li>Coach and develop team members, fostering an environment focused on accountability, learning, and operational excellence.</li></ul>
<p><strong>Job Summary:</strong></p><p>We are seeking an experienced <strong>IT Security Engineer</strong> to help safeguard the organization’s systems, data, and infrastructure. This role is responsible for identifying security risks, leading incident response efforts, supporting audit and certification activities, and ensuring compliance with applicable legal and regulatory requirements. The ideal candidate will bring strong technical security expertise, a proactive mindset, and the ability to develop and enforce enterprise-wide security policies.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct security assessments, vulnerability scans, and risk analyses to identify, evaluate, and remediate potential security threats.</li><li>Monitor the organization’s security posture and recommend improvements to strengthen defenses across systems, networks, and applications.</li><li>Serve as the primary point of contact for external security audits and certification processes, including ISO certification and related compliance reviews.</li><li>Develop, implement, and maintain incident response plans, corporate security policies, standards, and procedures.</li><li>Lead security investigations, document findings, and coordinate remediation efforts following security incidents.</li><li>Conduct regular incident response testing, tabletop exercises, and reviews to ensure organizational readiness.</li><li>Ensure compliance with legal, regulatory, and industry security requirements, including CCPA, GDPR, and HIPAA.</li><li>Maintain and enforce firm-wide security policies, controls, and best practices to support compliance and risk management objectives.</li><li>Partner with internal stakeholders across IT, legal, compliance, and business teams to address security risks and improve overall governance.</li><li>Stay current on emerging threats, vulnerabilities, and regulatory changes to continuously enhance the organization’s security program.</li></ul><p><br></p>
<p>We are seeking a professional and organized Front Desk Coordinator to serve as the first point of contact for visitors, clients, and staff. This role is responsible for managing front desk operations, handling incoming communications, and providing administrative support to ensure smooth daily office functions. This position is onsite working Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Greet and assist visitors in a friendly and professional manner. </li><li>Answer and direct phone calls, emails, and other communications.</li><li>Maintain the reception area to ensure it is clean, organized, and welcoming. </li><li>Schedule appointments, meetings, and conference room bookings. </li><li>Handle incoming and outgoing mail, packages, and deliveries. </li><li>Provide general administrative support such as filing, data entry, and document preparation.</li><li>Coordinate office supplies and support day-to-day office operations. </li><li>Assist with special projects and other duties as assigned.</li></ul>
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p> Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p><p> </p><p> </p><p><br></p>
<p>We are seeking a detail-oriented <strong>Financial Data Entry Analyst</strong> to join our team. In this entry-level role, you will support finance and accounting operations by accurately entering, reviewing, and maintaining financial data in internal systems and spreadsheets. This is an excellent opportunity for someone who is organized, analytical, and interested in building a career in finance or accounting.</p><p><br></p><p>Responsibilities</p><ul><li>Enter and update financial and accounting data with a high level of accuracy</li><li>Review invoices, transactions, and records for completeness and discrepancies</li><li>Maintain spreadsheets, databases, and financial reporting tools</li><li>Assist with account reconciliations and data validation</li><li>Support billing, payroll, and accounts payable/accounts receivable processes</li><li>Generate routine reports for finance and accounting teams</li><li>Communicate with internal departments to resolve data issues</li><li>Follow established procedures for confidentiality, compliance, and recordkeeping</li></ul><p><br></p>
<p>Robert Half has a new direct-hire opportunity for an HR Manager based in Baltimore, MD. This position will sit fully on site for training and then will allow a hybrid work schedule. The Human Resources Manager is a strategic and hands-on leader responsible for building, managing, and executing all HR functions within the organization as a standalone department. Reporting directly to the Executive Team, this role serves as both a trusted advisor and operational driver, ensuring that people strategies align with business objectives while maintaining compliance, culture, and employee engagement.</p><p><br></p><p>This position requires a proactive, self-sufficient professional who can seamlessly shift between high-level strategic planning and day-to-day HR operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Strategic Leadership</strong></p><ul><li>Partner with the Executive Team to develop and implement HR strategies that support organizational goals and growth.</li><li>Serve as a key advisor on workforce planning, organizational design, and talent strategy.</li><li>Build and evolve HR policies, programs, and initiatives from the ground up.</li><li>Foster a positive, inclusive, and performance-driven company culture.</li></ul><p><strong>HR Operations & Administration</strong></p><ul><li>Own and manage all core HR functions including recruitment, onboarding, employee relations, performance management, compensation, and offboarding.</li><li>Develop, implement, and maintain HR policies, procedures, and employee handbook.</li><li>Ensure compliance with all federal, state, and local employment laws and regulations.</li><li>Maintain accurate employee records and HR systems.</li></ul><p><strong>Talent Acquisition & Development</strong></p><ul><li>Lead full-cycle recruitment efforts across all departments.</li><li>Design onboarding programs that ensure successful employee integration.</li><li>Identify training and development needs; implement learning initiatives to support employee growth.</li><li>Support leadership development and succession planning efforts.</li></ul><p><strong>Employee Relations</strong></p><ul><li>Act as the primary point of contact for employee concerns, conflict resolution, and performance issues.</li><li>Promote a culture of transparency, accountability, and engagement.</li><li>Conduct investigations and manage sensitive HR matters with discretion and professionalism.</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>Develop and manage compensation structures and benefits programs.</li><li>Conduct market analysis to ensure competitive and equitable pay practices.</li><li>Oversee payroll coordination and benefits administration.</li></ul><p><strong>Compliance & Risk Management</strong></p><ul><li>Ensure adherence to employment laws, regulations, and best practices.</li><li>Manage HR-related risk, including policies related to workplace safety, harassment, and ethics.</li><li>Coordinate with legal counsel when necessary.</li></ul><p><strong>HR Metrics & Reporting</strong></p><ul><li>Track, analyze, and report on key HR metrics to inform decision-making.</li><li>Provide regular updates and insights to the Executive Team.</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented and highly organized Accounts Payable Specialist to manage full-cycle payables in a fast-paced environment. This role requires strong data entry accuracy, hands-on experience with purchase orders, and the ability to handle high-volume invoice processing while maintaining strict attention to detail and deadlines. This is a direct-hire position. Please apply to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process high volumes of invoices daily with a focus on speed and accuracy</li><li>Perform full-cycle accounts payable, including invoice receipt, coding, matching, approval routing, and payment processing</li><li>Execute 2-way and 3-way matching of invoices, purchase orders, and receiving documents</li><li>Enter and maintain large amounts of financial data in the accounting system with a high degree of precision</li><li>Review and verify invoices for discrepancies, correct pricing, and proper authorization</li><li>Communicate with vendors and internal departments to resolve invoice and payment issues</li><li>Prepare and process weekly check runs, ACH payments, and wire transfers</li><li>Maintain organized and audit-ready AP files and documentation</li><li>Reconcile vendor statements and ensure timely resolution of outstanding balances</li><li>Assist with month-end close activities, including accruals and reporting</li></ul><p><br></p>